Cigarette burns completely covering two of the three blankets on beds, cigarette filters lying under the beds, filthy curtains, no mattress or pillow protectors, about 8 squares of toilet paper provided (had to go buy more as soon as we arrived - no staff on site ever seen to discuss with), cobwebs in every corner of the ceiling, wall mirror not secured (sitting on the floor), toilet door broken off its hinges, loud drunken party held downstairs by residents from midnight onwards, and kettle won’t even fit under the sink tap to fill up for a morning coffee.