Best Western Plus Hotel Universo

4.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Best Western Plus Hotel Universo

Bar (on property)
Exterior
Superior Room, 1 King Bed | Premium bedding, memory-foam beds, minibar, in-room safe
Lobby
Superior Room, 1 King Bed | Premium bedding, memory-foam beds, minibar, in-room safe

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Bar
  • Spa

Explore the area

Map
Via Principe Amedeo 5/B, Rome, RM, 185
  • Teatro dell'Opera di Roma
    3 min walk
  • Il Gallo Nero
    1 min walk
  • Termini Tram Stop
    4 min walk
  • Rome (FCO-Fiumicino - Leonardo da Vinci Intl.)
    35 min drive

Room options

Superior Room, 1 King Bed

  • 21 sq m
  • Sleeps 2
  • 1 King Bed

Junior Suite, 1 King Bed (Split level)

  • 40 sq m
  • Sleeps 3
  • 1 King Bed

Family Room, Multiple Beds, Connecting Rooms

  • 24 sq m
  • Sleeps 6
  • 1 King Bed and 2 Single Beds

Comfort Room, 1 King Bed (Twin bed on request)

  • 23 sq m
  • Sleeps 2
  • 1 King Bed

Comfort Room, Multiple Beds

  • 23 sq m
  • Sleeps 3
  • 1 King Bed and 1 Single Bed

Comfort Room, 2 Single Beds

  • 23 sq m
  • Sleeps 2
  • 2 Single Beds

Deluxe Room, 1 King Bed (Split level)

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 Single Bed

  • 13 sq m
  • Sleeps 1
  • 1 Single Bed

Standard Room, 1 Double Bed (Small Room;Bed is French Bed)

  • Sleeps 2
  • 1 Double Bed

Triple (Without Cot)

  • Sleeps 3

Single Room

  • Sleeps 1

Double With Extra Bed

  • Sleeps 3

Twin With Extra Bed

  • Sleeps 3

Double Room

  • Sleeps 2

Double Single Use

  • Sleeps 1

Twin Room Single Use

  • Sleeps 1

Twin Room 1/2 Pax

  • Sleeps 2

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About this property

Best Western Plus Hotel Universo

Hotel with a full-service spa, a quick walk to Basilica di Santa Maria Maggiore
Along with a full-service spa, this smoke-free hotel has a restaurant and a fitness centre. WiFi in public areas is free. Additionally, a bar/lounge, a snack bar/deli and a rooftop terrace are on-site.
Best Western Plus Hotel Universo offers 198 air-conditioned accommodations with minibars and a safe. Memory foam beds feature premium bedding. A pillow menu is available. 32-inch flat-screen televisions come with digital channels. Bathrooms include baths or showers with a deep soaking bath, bidets and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre.
Guests can indulge in a pampering treatment at the hotel's full-service spa. The spa is equipped with a sauna and a steam room. The spa is open daily.
The breakfast at Best Western Plus Hotel Universo gets high marks from our customers. During your stay, you're just a quick walk from Teatro dell'Opera di Roma. Free WiFi in public areas, a full-service spa and a restaurant are available.
  • Free WiFi
  • Drinking and dining options include a coffee shop, a restaurant and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Treat yourself with a visit to the full-service spa
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym
  • Guests really like the accommodation for the overall comfort, cleanliness and spaciousness
  • Within a 10-minute walk of Baths of Diocletian and Basilica di Santa Maria Maggiore
  • Airport pick-up shuttle service available for a fee
  • Dogs welcome for a fee
Best Western Plus Hotel Universo offers its guests a full-service spa and a fitness centre. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

A business centre and meeting rooms are available. A rooftop terrace, a vending machine, and multilingual staff are also featured at the business-friendly Best Western Plus Hotel Universo. A shuttle from the airport to the hotel (available 24 hours) is available for a fee. Parking is available for a fee.

This 4-star Rome hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10:30 AM.
Best Western Plus Hotel Universo has a restaurant on site.
24-hour room service is available.

Languages

English, French, German, Italian, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour airport pick-up shuttle (surcharge)
  • Parking on site (EUR 40 per day)

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: EUR 16 for adults and EUR 10 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • Full-service spa
  • Gym
  • TV in common areas

Family friendly

  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business centre
  • Computer station
  • Conference centre
  • Meeting rooms

Outdoors

  • Rooftop terrace

Full-service spa

  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (90 centimetre wide door)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk (120 centimetre high)
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Memory foam mattress
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Bidet
  • Deep soaking bathtub
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with digital channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; check-in end time: midnight
Late check-in subject to availability

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: EUR 30 per accommodation, per stay
  • Only dogs are allowed
  • Maximum 2 (weight limit: 44 lb per pet)
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 50.0 per day.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 7.50 per person, per night, up to 10 nights. This tax does not apply to children under 10 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 16 for adults and from EUR 10 for children
  • Airport shuttle fee: EUR 55 per vehicle
  • Self-parking fee: EUR 40 per day
  • Pet fee: EUR 30 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 50.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Front desk staff will greet guests on arrival.
Property Registration Number IT058091A1BKURIB8A

We should mention

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • On-site cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Bw Hotel Universo
Bw Hotel Universo Rome
Bw Universo
Bw Universo Rome
Best Western Hotel Universo Rome
Best Western Hotel Universo
Best Western Universo Rome
Best Western Universo
Hotel Universo Rome
Best Western Plus Hotel Universo Rome
Best Western Plus Universo Rome
Best Western Plus Universo
Best Western Rome
Best Plus Universo Rome
Best Western Plus Hotel Universo Rome
Best Western Plus Hotel Universo Hotel
Best Western Plus Hotel Universo Hotel Rome

Best Western Plus Hotel Universo Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 974 out of 1494 reviews" "
Rating 8 - Good. 371 out of 1494 reviews" "
Rating 6 - Okay. 106 out of 1494 reviews" "
Rating 4 - Poor. 27 out of 1494 reviews" "
Rating 2 - Terrible. 16 out of 1494 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Karen, San Diego

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was wonderful they also had transportation from the airport to the hotel.
Stayed 1 night in Sep 2024

8/10 Good

Rebecca

Stayed 4 nights in Aug 2024

10/10 Excellent

Julia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved how conveniently located this hotel was. It was easy to find, staff were helpful, and the rooftop bar and restaurant was excellent.
Stayed 1 night in Sep 2024

10/10 Excellent

Azita

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2024

10/10 Excellent

Lorna

Liked: Cleanliness, staff & service, property conditions & facilities
Hassle free
Stayed 4 nights in Sep 2024

10/10 Excellent

lisa

Liked: Cleanliness, staff & service, amenities
My favorite part of the stay was the friendliness and helpfulness of the staff.
Stayed 1 night in Sep 2024

10/10 Excellent

Maria

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was very clean. Staff were friendly and attentive. Location was centrally located… 5 minute walk from train station and 20 minute walk to Colosseum, Trevi Fountain and Spanish Steps. Lots of restaurants around the area.
Stayed 3 nights in Sep 2024

8/10 Good

Alexa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great breakfast with lots of options, clean and updated hotel. Most staff were friendly. On check in would have appreciated more information on services and layout of the hotel. The staff member who checked us in was not friendly and seemed as though he didn't want to be there and jot interested in providing much info about the hotel. A little noisy at night as our room was facing the street and balcony door wasn't sound proof. They offered shuttle service to the airport for a cost which was convienient if you don't want to take the crowded express train but would have been nice if included in the cost of our stay.
Stayed 1 night in Sep 2024

10/10 Excellent

Cielene

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Kathleen

Location
Stayed 7 nights in Sep 2024

8/10 Good

Emma

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
It was a very nice hotel with and English and Italian speaking staff
Stayed 8 nights in Jun 2024

10/10 Excellent

Giovanni

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel and location.
Stayed 3 nights in Sep 2024

8/10 Good

Barry, Atlanta

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2024

8/10 Good

Flora

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Best Western Plus Hotel Universo is well located and is reasonable. I would have liked to have breakfast included as it was an additional cost. There is no pool on the premises. Wifi was free and it worked well. Staff are busy with guests and they're not super friendly, just doing their job and not offering anything extra. The room was nice and had a machine for coffee/tea. I liked that they offer a shuttle from the airport for a fee. The driver waited for us and he sent me a message on WhatsApp. He drove super fast and roads were very bumpy. Shuttle to port was more expensive than the one we got ourselves. Overall, we were happy with this hotel.
Stayed 2 nights in Sep 2024

10/10 Excellent

Jody Lyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great service
The check in process was smooth, and our room was nice. Shout out to Marco at the front desk who was so friendly and helpful. He was pleasant to deal with and was always a friendly face when we would come back to the hotel after a long day of touring around the city.
Stayed 7 nights in Sep 2024

10/10 Excellent

SUSAN

Liked: Cleanliness, staff & service, amenities
Only issue was the elevator
Stayed 3 nights in Sep 2024

10/10 Excellent

Rick

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was very nice
Stayed 1 night in Sep 2024

10/10 Excellent

Mathias

Stayed 5 nights in Aug 2024

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I absolutely loved it…..
Stayed 8 nights in Sep 2024

10/10 Excellent

Lorna

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic hotel within walking distance from the Termini Roma.
Stayed 2 nights in Sep 2024

8/10 Good

rohit

Stayed 3 nights in Aug 2024

10/10 Excellent

Kathy, Abbotsford

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nice modern hotel room, big bathroom, comfortable bed and the included breakfast buffet was great!
Stayed 2 nights in Jul 2024

10/10 Excellent

Kelly Ann

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There are lots of restaurants within a 5 min walk. Because of the mixed use and tight area, you can hear the deliveries early in the morning and lots of chatter late into the night from the street and restaurants below. Having said that, our room was very nice with a balcony. There is no side chair or sofa so when you are in your room, you are pretty much on the bed. Bathroom was very nice with a separate water closet. Staff was amazing- we took a red eye so having our room ready by 10am was much appreciated!
Stayed 2 nights in Sep 2024

8/10 Good

Robert

Stayed 3 nights in Aug 2024

10/10 Excellent

Andrew

Stayed 2 nights in Aug 2024