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Best Western Plus Hotel Universo

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Best Western Plus Hotel Universo

Bar (on property)
Superior Room, 1 King Bed | Premium bedding, memory-foam beds, minibar, in-room safe
Lobby
Superior Room, 1 King Bed | Premium bedding, memory-foam beds, minibar, in-room safe
Exterior

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Bar
    Bar
  • Parking available
    Parking available
  • Spa
    Spa
  • Gym
    Gym
  • Pet-friendly
    Pet-friendly
  • Breakfast available
    Breakfast available

Explore the area

Map
Via Principe Amedeo 5/B, Rome, RM, 185
  • Teatro dell'Opera di Roma
    3 min walk
  • Via Nazionale
    5 min walk
  • Basilica di Santa Maria Maggiore
    6 min walk
  • Rome (FCO-Fiumicino - Leonardo da Vinci Intl.)
    35 min drive

Room options

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed | Premium bedding, memory-foam beds, minibar, in-room safe

Superior Room, 1 King Bed

  • 21 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed (Split level)

Junior Suite, 1 King Bed (Split level) | Premium bedding, memory-foam beds, minibar, in-room safe

Junior Suite, 1 King Bed (Split level)

  • 40 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Family Room, Multiple Beds, Connecting Rooms

Family Room, Multiple Beds, Connecting Rooms | Premium bedding, memory-foam beds, minibar, in-room safe

Family Room, Multiple Beds, Connecting Rooms

  • 24 sq m
  • Sleeps 6
  • 1 King Bed and 2 Single Beds

View all photos for Comfort Room, 1 King Bed (Twin bed on request)

Comfort Room, 1 King Bed (Twin bed on request) | Premium bedding, memory-foam beds, minibar, in-room safe

Comfort Room, 1 King Bed (Twin bed on request)

  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Comfort Room, Multiple Beds

Comfort Room, Multiple Beds | Premium bedding, memory-foam beds, minibar, in-room safe

Comfort Room, Multiple Beds

  • 23 sq m
  • Sleeps 3
  • 1 King Bed and 1 Single Bed

View all photos for Comfort Room, 2 Single Beds

Comfort Room, 2 Single Beds | Premium bedding, memory-foam beds, minibar, in-room safe

Comfort Room, 2 Single Beds

  • 23 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Deluxe Room, 1 King Bed (Split level)

Deluxe Room, 1 King Bed (Split level) | Premium bedding, memory-foam beds, minibar, in-room safe

Deluxe Room, 1 King Bed (Split level)

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Single Bed

Standard Room, 1 Single Bed | Premium bedding, memory-foam beds, minibar, in-room safe

Standard Room, 1 Single Bed

  • 13 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Standard Room, 1 Double Bed (Small Room;Bed is French Bed)

Premium bedding, memory-foam beds, minibar, in-room safe

Standard Room, 1 Double Bed (Small Room;Bed is French Bed)

  • Sleeps 2
  • 1 Double Bed

Triple (Without Cot)

  • Sleeps 3

Single Room

  • Sleeps 1

Double With Extra Bed

  • Sleeps 3

Twin With Extra Bed

  • Sleeps 3

Double Room

  • Sleeps 2

Double Single Use

  • Sleeps 1

Twin Room Single Use

  • Sleeps 1

Twin Room 1/2 Pax

  • Sleeps 2

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About this property

Best Western Plus Hotel Universo

Hotel with a full-service spa, a quick walk to Basilica di Santa Maria Maggiore
Along with a full-service spa, this smoke-free hotel has a restaurant and a fitness centre. WiFi in public areas is free. Additionally, a bar/lounge, a snack bar/deli and a rooftop terrace are on-site.
Best Western Plus Hotel Universo offers 198 air-conditioned accommodations with minibars and a safe. Memory foam beds feature premium bedding. A pillow menu is available. 32-inch flat-screen televisions come with digital channels. Bathrooms include baths or showers with a deep soaking bath, bidets and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre.
Guests can indulge in a pampering treatment at the hotel's full-service spa. The spa is equipped with a sauna and a steam room. The spa is open daily.
The breakfast at Best Western Plus Hotel Universo gets high marks from our customers. During your stay, you're just a quick walk from Teatro dell'Opera di Roma. Free WiFi in public areas, a full-service spa and a restaurant are available.
  • Free WiFi
  • Drinking and dining options include a coffee shop, a restaurant and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Treat yourself with a visit to the full-service spa
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym
  • Guests really like the accommodation for the overall comfort, cleanliness and spaciousness
  • Within a 10-minute walk of Baths of Diocletian and Basilica di Santa Maria Maggiore
  • Airport pick-up shuttle service available for a fee
  • Dogs welcome for a fee
Best Western Plus Hotel Universo offers its guests a full-service spa and a fitness centre. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

A business centre and meeting rooms are available. A rooftop terrace, a vending machine, and multilingual staff are also featured at the business-friendly Best Western Plus Hotel Universo. A shuttle from the airport to the hotel (available 24 hours) is available for a fee. Parking is available for a fee.

This 4-star Rome hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10:30 AM.
Best Western Plus Hotel Universo has a restaurant on site.
24-hour room service is available.

Languages

English, French, German, Italian, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour airport pick-up shuttle (surcharge)
  • Parking on site (EUR 40 per day)

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: EUR 16 for adults and EUR 10 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Family friendly

  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business centre
  • Computer station
  • Conference centre
  • Meeting rooms

Outdoors

  • Rooftop terrace

Full-service spa

  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (90 centimetre wide door)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk (120 centimetre high)
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 8 floors
  • Banquet hall
  • Built in 1900
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Memory foam mattress
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Bidet
  • Deep soaking bathtub
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with digital channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; check-in end time: midnight
Late check-in subject to availability

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: EUR 30 per accommodation, per stay
  • Only dogs are allowed
  • Maximum 2 (weight limit: 44 lb per pet)
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 50.0 per day.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 7.50 per person, per night, up to 10 nights. This tax does not apply to children under 10 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 16 for adults and from EUR 10 for children
  • Airport shuttle fee: EUR 55 per vehicle
  • Self-parking fee: EUR 40 per day
  • Pet fee: EUR 30 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 50.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Front desk staff will greet guests on arrival.
Property Registration Number IT058091A1BKURIB8A

We should mention

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • On-site cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Bw Hotel Universo
Bw Hotel Universo Rome
Bw Universo
Bw Universo Rome
Best Western Hotel Universo Rome
Best Western Hotel Universo
Best Western Universo Rome
Best Western Universo
Hotel Universo Rome
Best Western Plus Hotel Universo Rome
Best Western Plus Universo Rome
Best Western Plus Universo
Best Western Rome
Best Plus Universo Rome
Best Western Plus Hotel Universo Rome
Best Western Plus Hotel Universo Hotel
Best Western Plus Hotel Universo Hotel Rome

Best Western Plus Hotel Universo Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 964 out of 1482 reviews" "
Rating 8 - Good. 371 out of 1482 reviews" "
Rating 6 - Okay. 104 out of 1482 reviews" "
Rating 4 - Poor. 27 out of 1482 reviews" "
Rating 2 - Terrible. 16 out of 1482 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Jackie

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Lovely hotel , excellent location
Nice clean hotel . Lovely breakfast ask for coffee from the machine . Excellent location right by the station and walkable to a lot of attractions. Room very nice and air con worked well as it was 39 degrees when we were there . Only problem the shower leaked
Stayed 2 nights in Jul 2024

10/10 Excellent

MILTON

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Letizia

Stayed 2 nights in Aug 2024

10/10 Excellent

Perla

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location to get around
Stayed 3 nights in Aug 2024

8/10 Good

Lucia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Conveniently located near Termini train station and within walking distance to Via Nazionale.
Stayed 3 nights in Aug 2024

8/10 Good

Catherine

Liked: Cleanliness, property conditions & facilities
Very close to Termini station, restaurants, shopping. Good breakfast but coffee is OK. No cappuccino machine.
Stayed 3 nights in Aug 2024

10/10 Excellent

Asha

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very friendly and helpful. The room was spacious and beautiful. And the area has many shopping and dining options. We had a great experience. Rooms were a bit pricey though especially when you consider the exchange rate.
Stayed 1 night in Aug 2024

10/10 Excellent

Marilyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Price was a little high but they let us into the room earlier than check in - so it was worth it
Stayed 1 night in Aug 2024

8/10 Good

Steven

Travelled with family
Liked: Cleanliness, staff & service
Nice hotel but needs updating ASAP. Very friendly and helpful staff. Awful handicap room’s bathroom, shower linked in all directions.
Stayed 2 nights in Aug 2024

8/10 Good

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities
Staff were very helpful and pleasant. Room was clean, bed very comfortable, extra pillows were supplied quickly. Breakfast was very good and offered a great selection, coffee delicious. Hostess in breakfast room so pleasant and happy. Our one disappointment was the rooftop restaurant. It was nice to go to for cocktails but dinner itself was not as expected.
Stayed 3 nights in Aug 2024

10/10 Excellent

Waylon

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel near Roma Termini
Stayed 3 nights in Aug 2024

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

8/10 Good

gaby

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Need a better personal equipment servicr for the room, like the hair dryer was barely working and an old ironing table by request if available.
Stayed 3 nights in Aug 2024

10/10 Excellent

Ivan

Liked: Cleanliness, amenities, property conditions & facilities
Great management
Stayed 3 nights in Aug 2024

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Could hear the people Next door and outside the room. But other than that. It was lovely. Great location.
Stayed 8 nights in Aug 2024

8/10 Good

IFTEKHER

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel is excellent, walkable distance from Roma Termini. Rooms are Very clean and well equipped. Staffs are very professional. They have a free luggage storage in case you check out late.
Stayed 2 nights in Jul 2024

10/10 Excellent

Todd

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our first stay in Rome, and the BW Plus Univero was outstanding. Upgraded room, with two floors, chic and modern, with a great bathroom. Bed was comfortable, quiet, very safe. We enjoyed their breakfast and it was amazing, many gluten-free options, fresh and stocked well. Had our first of many cappuccinos. Staff was friendly, helpful and professional. We were very impressed.
Stayed 1 night in Jul 2024

10/10 Excellent

Nick

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
As our first time in Rome we had no clue where to go. The fact this hotel was a 2 minute walk to the main train station, and had amazing food options within a 30 second to 5 minute walk was fantastic. Location is amazing and couldn’t imagine being in a better spot. Room AC seemed slow at first to cool down too but every time we came back to the room it was very cool at 17 or 18 degrees. The rooftop bar was a very nice place to go in the evening to have a drink and overlook Rome. Staff were friendly and had a good menu. Staff was extremely nice, friendly and very accommodating for all our requests. Highly recommended and would definitely stay here again.
Stayed 3 nights in Aug 2024

8/10 Good

Carla

Stayed 1 night in Aug 2024

10/10 Excellent

Luisa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed my stay at Best Weatern Plus Universo and would definitely recommend this hotel to others. Close to most attractions as well
Stayed 2 nights in Aug 2024

8/10 Good

Stanley

Travelled with family
Liked: Staff & service, property conditions & facilities
Close to Termini. Many restaurants and bars around the area. Easy access to metro. Spacious family room though our balcony opened to the air conditioning units (which worked very well - a nice escape from the hot afternoon sun). We had an issue with an insect that was taken care of very quickly by the staff which was great. Thank you
Stayed 4 nights in Aug 2024

4/10 Poor

Jessica

Travelled with partner
Disliked: Staff & service, property conditions & facilities
Expensive but smelly hotel in a good location next to the Termini train station with lovely building but small, overpriced rooms; ours reeked of sewage gas that emanated from the toilet night and day. The room was also not just small, cramped and cluttered - but had an unusual overhang of drywall over the bed upon which anyone over 5 feet tall (approx 1.5 meters) would hit their head when they sit down. The staff tried to be helpful but English skills were minimal and spotty. The restaurant service [bar and food] personnel were awful, annoyed at being asked for a plate or fork - or just nonexistent, watching TV and avoiding the table. The food was fair. Not good value for the money.
Stayed 3 nights in Jul 2024

10/10 Excellent

Francis

Liked: Cleanliness, property conditions & facilities
For a stay in Rome near the train station it was great.. Only issue get the drains in shower to actually drain. No one wants to stand in the dirty water.. Rest of hotel was super clean and AC was great. Many eateries close by like steps away.
Stayed 2 nights in Jul 2024

10/10 Excellent

Carlo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the roof top bar. Nice place to relax and chat at the end of the day. The staff was helpful with getting taxis and recommending activities...thanks for the 'free day' advice to line up at 7:30 am for the Colosseum visit on Sunday !
Stayed 3 nights in Aug 2024

10/10 Excellent

Jacquelyn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very helpful. We loved our room. It was quiet, clean, the beds were very comfortable. I also loved that robes and slippers were provided. We would definitely return!
Stayed 1 night in Jul 2024