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"Staff were polite and helpful and very responsive on messaging. The property was very clean. We managed to get the Wi-Fi working. It was on the mai ... " More
10 Nov 2023 by Daniele
Dear Emily,We apologize that your experience was not enjoyable, but it seems that this may be due to a mistake from your side. Can you please point out where it was indicated that you were renting an apartment? Your statement seems to be inaccurate and unfair. It is clearly stated everywhere that this is a Suite and not an apartment. Additionally, the amenities section does not mention a kitchen, and the pictures provided are completely authentic.Again, we are sorry for the confusion but this cannot be attributed to us AAYS Staff
There's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. An airport shuttle (available 24 hours), a train station pick-up service and a train station drop-off service are available for a fee. The business-friendly Flat 285 also features tour/ticket assistance, coffee/tea in common area, and concierge services. This Rome bed & breakfast is smoke free.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Flat 285 offers 7 accommodations with minibars and a safe. This accommodation offers separate sitting areas and includes desks. Beds feature down duvets and premium bedding. Flat-screen televisions are featured in guestrooms. Bathrooms include bidets, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Housekeeping is offered on a daily basis and an iron/ironing board can be requested. Housekeeping is provided on request.
For a fee, guests can enjoy a local cuisine breakfast daily from 8 AM to 10 AM.
Room service is available.
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
This property offers transfers from the train station (surcharges may apply). To arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation. There is no front desk at this property. To make arrangements for check-in, please contact the property at least 72 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 8:30 AM, please contact the property in advance using the information on the booking confirmation. Guests planning on arriving outside normal check-in hours must contact the property in advance for check-in instructions. For more details, please contact the property using the information on the booking confirmation.
There is no front desk at this property. Guests must notify the property of their expected arrival time in advance, and confirm their arrival time by phone at least one day before check-in.
Flat 285 offers transfers from the train station (fees may apply). Please contact the property on the number on the booking confirmation 24 hours prior to arrival with your arrival details. This property does not have a front desk. To arrange for check-in, guests must contact the property at least 72 hours prior to arrival using the information on the booking confirmation. Guests arriving after 8:30 AM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. The host will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. This property accepts Visa, Mastercard, Discover, JCB International, debit cards and cash. For guests' safety, the property includes a first aid kit in all accommodation. Cashless payment methods are available for all transactions.
Guests will be asked to pay the following charges at the property:
We've listed all charges provided to us by the property.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
