I’m giving this hotel a mixed review, and honestly, it’s only saved from being terrible thanks to the kind lady at the front desk who helped me switch my original room. She was polite, accommodating, and made me feel welcomed, which I appreciated.
My rate was $300 per night! No pocket change
Now, onto the spa experience—what a disaster. The whole point of a spa is to relax, but instead, I was met with attitude from the staff. I arrived about an hour and 30 minutes before closing, and the lady working there acted like I was inconveniencing her just by showing up. She was visibly annoyed, and her mood completely ruined the vibe. She mentioned there was tea available, but the tea was cold and old. When I asked for water, she got mad, which was honestly shocking.
If you’re looking for a relaxing spa experience, this is NOT the place. I wouldn’t return for the spa, but the front desk service was good.