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"Hotel is in a great central location for exploring Rome. Service is functional but not friendly. Rooms and overall hotel looks tired and out dated- ... " More

By a verified traveller on Sat 03 Sep 2016

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Room (Little Star)

Bed Count 1 Twin Bed Maximum Occupancy 1 Max

Comfort Twin Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Hotel Description

Our customers tell us that they can't get enough of the helpful staff at NYX Rome. During your stay, you're just a quick walk from Via Cola di Rienzo. You'll find features such as free WiFi in public areas, plus a full-service spa and an outdoor pool.

  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Self-parking available for a fee
  • Take a swim in the outdoor pool
  • Indulge in a treatment at the full-service spa
  • Amenities include a business centre, 3 meeting rooms and conference space
  • On-site recreation includes a gym
  • Just a 3-minute walk from Via Cola di Rienzo and 8 minutes on foot from Palace of Justice

NYX Rome ratings based on 59 Verified Reviews

Review Summary
3.6 out of 5 3.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for NYX Rome

Everyone (2) Couples (42) Family (6) Friends (5) Other (4)
3 out of 5

Central location but functional experience

Hotel is in a great central location for exploring Rome. Service is functional but not friendly. Rooms and overall hotel looks tired and out dated- needs a refurb. Would stay there again due to location if suited my budget and cost rated well against other 3 star level hotels. This is not a 4 star.

Posted by , from London on 3 Sep 2016

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4 out of 5

Great location

Arrived at 1pm room not ready told to come back at 3 which we did change of staff to be told room would not be ready till 6. I told them this was not good enough. After a frantic 15 mins they gave us a nice room. Problem seems to be they deal with a lot of coach parties and were all organised for them arriving throughout the day. This was our only complaint. The hotel is in a great location 15 min walk from the Vatican. It is also within walking distance of the metro & all the main attractions. While we were waiting for our room we had a nice lunch across the road from hotel Grotta Azzura. We had a nice room spotlessly clean everyday Staff helpful, continental breakfast was good. Cooked scrambled egg bacon & hotdog sausage was poor by British standard, but enough of other things to fill up for a busy day. Only found out on last day wi fi free, use hotel not Swisscom as they charge. Also thought everything was included with e bookers but had to pay a local tax 42 euro on leaving. Overall we had good stay 5 nights and would use this Hotel again. This was my first review.

Posted by on 6 Sep 2014

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1 out of 5

Tired rooms and midnight builders

We had 3 rooms in 4 days. The rooms are tired, the ceilings are dirty and damaged, the electrics are dodgy and the lifts are scary. To top it all off the builders started at midnight using pneumatic breakers to chip at concrete balconies which are in danger of falling off. Breakfast of tinned fruit salad and nasty coffee finished us off. Just don't do it.

Posted by on 1 Jun 2014

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4 out of 5

Long weekend

Hotel was comfortable, breakfast very good and the staff were very helpful with various questions, arranging taxis etc

Posted by on 9 May 2014

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4 out of 5

Great location

Great location near the Vatican. Staff were friendly and very helpful. Would stay there again. Only couple of criticisms was the option of an extra pillow in the room would have been good and some milk for a cuppa.

Posted by on 14 Apr 2014

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3 out of 5

Great location but if that is a 4 star hotel Maggie was a communist!

Seriously, there is no way on earth Hotel Cicerone should be awarded four stars. I've stayed in many 4 and 5* hotels all over the world, even in Italy, and I know what I'm talking about. The concierge service is pretty much non existent, we made several complaints that the shaver outlet was not working only to have the staff say "it must be your equipment" or "you are not meant to charge your toothbrush on it" :/ Saying that, the maids that attended our room were very nice and amenable. We stayed for a week and in that time the duvet cover was not changed even though it got quite a bit messed up after a night out, I would most certainly expect it to be changed in the next morning have this been a "real" 4* hotel. Breakfast was very average and both the coffee and the juices were horrendous! Coffee was stale and the juice (from what appeared to be a 20 year old machine) was horrid, sugary water with some E-numbers. If you stay here order the free cappuccinos with your breakfast, they were pretty good. There isn't much to choose from either, the hot options were the same everyday: scrambled egg, bacon and their own species of "cheap & nasty" sausages. The best thing about this place is it's location, you can't go wrong with it. Easy walking distance from pretty much all that is worth seeing in Rome and at the same time is not too busy or too noisy. Now, if you want the same location and a TRUE 4* experience, then try Hotel ISA... just half a block down the road and much, much better.

Posted by on 10 Jun 2013

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3 out of 5

Good average hotel in great location

The Hotel was fairly ordinary and geared to groups but it was immaculately clean, comfortable and the staff were friendly and helpful Breakfast was plentiful and there was a wide choice of food. The light switches were a bit of a mystery but generally an easy and good place to stay.

Posted by on 7 Oct 2012

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2 out of 5

Avarage

Hotel is very dated, noisy inside and outside. Two of the staff stood in the corner and watched us when we carried our suitcases. There was no cattle or tea in the room like most of the 4 star hotels. Check with the hotel before booking as most of the information on e-booker's website is out of date such as free internet, breakfeast, TV, etc...I wanted to ask some directions around the hotel but I was afraid that staff might charge for that. This hotel must have been really posh hotel in 1980s but it is avarage in 2012. Plus sleeping in two single mattress in a double bedstead is very uncomfortable. You might wake up with a backache if sleep in between...It is easy to find a good hotel for same price in Rome as this hotel is only avarage for 4 star hotel...

Posted by on 27 Aug 2012

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4 out of 5

Great Staff, Room noisy

Great Staff but the room was noisy due to traffic and single glazing which did not dampen the noise. If you go to the Cicerone, choose a room over a side street and upgrade to a non standard room as these rooms are a little basic. The breakfast was nice and value for money was good. We would recommend this hotel as it was good overall and in an ideal location for the Vatican and good restuarants/bars.

Posted by on 29 Mar 2012

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4 out of 5

Quality Hotel in Good Location

Very comfortable in good respectable location with easy access to Vatican and all the best sites. Staff always courteous and helpful. Ample breakfasts to suit all tastes. We went on recommendation and were not disappointed.

Posted by on 26 Feb 2012

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About the iH Hotels Roma Cicerone

Location Via Cicerone 55, Rome, RM 193

Property Features

NYX Rome offers its guests a full-service spa, an outdoor pool, and a fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. A business centre and 3 meeting rooms are available. Event space at this hotel measures 2992 square feet (278 square metres) and includes conference space. NYX Rome also features multilingual staff, concierge services, and a lift. Parking is available for a fee. This 4-star Rome hotel is smoke free.

  • 1 building
  • 300 guestrooms or units
  • 8 levels
  • Conference rooms
  • 2992 sq ft of conference space
  • 278 sq. m of conference space
  • Built in 1976
  • Business facilities
  • Conference space
  • Front desk (24 hours)
  • Staff members are multilingual
  • Concierge
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Number of outdoor pools - 1
  • Free WiFi
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Train station: Rome Piazzale Flaminio Station (1.5 km / 0.9 mi)
  • Metro station: Lepanto Station (0.8 km / 0.5 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

NYX Rome offers 300 accommodations with minibars and a safe. Flat-screen televisions come with satellite channels. Rooms have partially open bathrooms. Bathrooms include a combined bath/shower unit, bidets and hairdryers. Guests can surf the web using complimentary wireless Internet access. Additionally, rooms include coffee/tea makers and blackout curtains. Housekeeping is provided on a daily basis.

  • Bathrooms are partially open
  • Minibar
  • Flat-screen television
  • Satellite channels
  • Coffee maker
  • Combined shower/bath
  • Housekeeping (daily)
  • Hairdryer
  • Safe
  • Bidet
  • Telephone
  • Blackout curtains
  • Climate control

Food & Drink

Hotel Restaurant – On-site restaurant.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool and a fitness centre.

Spa Services

Guests can indulge in a pampering treatment at the hotel's full-service spa. The spa is equipped with a sauna and a steam room. The spa is open daily.

  • Steam room in spa
  • Sauna in spa

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Braille or raised signage

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International and Eurocard. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector and a smoke detector in all accommodation.

  • Contactless check-out is not available
  • Debit cards not accepted
  • Staffed front desk
  • Contactless check-in is available
  • No rollaway/extra beds available
  • No cots (infant beds) available
  • Carbon monoxide detector
  • LGBTQ friendly
  • Smoke detector

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 7.50 per person, per night, up to 10 nights. This tax does not apply to children under 10 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self-parking fee: EUR 35 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Cicerone Hotel
  • Hotel Cicerone
  • VOI Cicerone
  • VOI Cicerone Hotel
  • VOI Cicerone Hotel Rome
  • VOI Cicerone Rome
  • VOI Hotel
  • Cicerone Hotel Rome Italy
  • Hotel Cicerone Rome
  • Rome Cicerone
  • iH Hotels Roma Cicerone Hotel Rome
  • iH Hotels Roma Cicerone Hotel
  • iH Hotels Roma Cicerone Rome
  • Hotel iH Hotels Roma Cicerone Rome
  • Rome iH Hotels Roma Cicerone Hotel
  • Hotel iH Hotels Roma Cicerone
  • Hotel Cicerone
  • VOI Cicerone Hotel
  • Ih Hotels Roma Cicerone Rome
  • NYX Rome Rome
  • NYX Rome Hotel
  • NYX Rome Hotel Rome
  • iH Hotels Roma Cicerone

You should know

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • On-site cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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