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Les Chambres d' Or

1.0 star property

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Photo gallery for Les Chambres d' Or

Junior Room | Down duvets, memory-foam beds, minibar, in-room safe
Reception
Junior Room | Down duvets, memory-foam beds, minibar, in-room safe
Vending machine
Exterior

Reviews

7.6 out of 10
Good

Popular amenities

  • Air conditioning
  • Housekeeping
  • Free WiFi
  • Business services

Explore the area

Map
Via dei Gracchi, 32, Rome, RM, 00192
  • St. Peter's Square
    ‪7 min walk‬
  • Vatican Museums
    ‪8 min walk‬
  • Sistine Chapel
    ‪12 min walk‬
  • Rome (FCO-Fiumicino - Leonardo da Vinci Intl.)
    ‪42 min drive‬

Room options

View all photos for Family Quadruple Room, 1 Bedroom

Family Quadruple Room, 1 Bedroom | Down duvets, memory-foam beds, minibar, in-room safe

Family Quadruple Room, 1 Bedroom

  • 22 sq m
  • City view
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds

View all photos for Junior Room

Junior Room | Down duvets, memory-foam beds, minibar, in-room safe

Junior Room

  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Business Double Room Single Use, 1 Bedroom, Ensuite (Via dei Gracchi 32)

Business Double Room Single Use, 1 Bedroom, Ensuite (Via dei Gracchi 32) | Down duvets, memory-foam beds, minibar, in-room safe

Business Double Room Single Use, 1 Bedroom, Ensuite (Via dei Gracchi 32)

  • 12 sq m
  • Sleeps 1
  • 1 Queen Bed

View all photos for Comfort Double Room, 1 Bedroom, Ensuite (Via dei Gracchi 32)

Comfort Double Room, 1 Bedroom, Ensuite (Via dei Gracchi 32) | Down duvets, memory-foam beds, minibar, in-room safe

Comfort Double Room, 1 Bedroom, Ensuite (Via dei Gracchi 32)

  • 14 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Comfort Twin Room

Comfort Twin Room | Down duvets, memory-foam beds, minibar, in-room safe

Comfort Twin Room

  • City view
  • Sleeps 2
  • 2 Single Beds

View all photos for Family Triple Room

Family Triple Room | Down duvets, memory-foam beds, minibar, in-room safe

Family Triple Room

  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

Similar properties

Room

Star Vatican Rooms

  • Free WiFi
  • Air conditioning
  • Housekeeping
  • Soundproof rooms
4.0 out of 5, Very good, (496)
The price is €132
for 1 room
includes taxes & fees
8 Mar - 9 Mar
Star Vatican Rooms

About this property

Les Chambres d' Or

Hotel in Rome, a short walk to Vatican Museums
Along with express check-out, this hotel has tour/ticket assistance and free Wi-Fi in public areas.
Les Chambres d' Or offers 21 accommodations with minibars and laptop-compatible safes. This individually decorated and furnished accommodation includes desks. Memory foam beds feature down duvets. 43-inch Smart televisions come with digital channels.

Bathrooms include a shower with a rainfall showerhead, complimentary toiletries and hairdryers. This Rome hotel provides complimentary wireless Internet access. Additionally, rooms include complimentary bottles of water and an iron/ironing board. Housekeeping is offered on a daily basis and in-room massages can be requested.

The recreational activities listed below are available either on-site or nearby; fees may apply.
Our customers tell us they can't get enough of Les Chambres d' Or's great location. During your stay, you're just a quick walk from Vatican Museums. Enjoy features like free WiFi in public areas, plus a beach shuttle (surcharge) and 8 meeting rooms.
  • Free WiFi
  • Amenities include 8 meeting rooms and a lift
  • Guests have great things to say about the location and the helpful staff
  • Within a 10-minute walk of Vatican Museums and St. Peter's Square
  • Beach shuttle service available for a fee
As a guest of Les Chambres d' Or, you'll find tour/ticket assistance, express check-out, and a lift. There are 8 meeting rooms available. Public spaces have free WiFi.

Languages

English, Filipino, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Beach shuttle (surcharge)

Food and drink

  • Private picnics

Things to do

  • Art gallery
  • Designer stores
  • Shopping centre

Family friendly

  • Soundproofed rooms

Conveniences

  • Guidebooks
  • Limited-hour front desk

Guest services

  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • 8 meeting rooms

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lever door handles
  • Lift

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Memory foam mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 43-inch smart TV with digital channels

Food and drink

  • Champagne service
  • Electric kettle
  • Free bottled water
  • Minibar
  • Restaurant dining guides
  • Tea bags/instant coffee

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Electrical adapters
  • Heating (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Mobile key entry
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 9:00 PM
Early check-in subject to availability
Early check-in fee: EUR 50
Contactless check-in and check-out are available
Late check-in fee: EUR 50 for check-in between 9:00 PM and 2:00 AM
Minimum check-in age - 18

Check-out

Check-out before 10:00 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The front desk is open daily from 2:00 PM - 9:00 PM
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and an access code; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Breakfast is served at at the main building (Via Germanico, 201) .

Access methods

Access code, front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 6 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for EUR 25.0 per day.
  • Cots (infant beds) are available for EUR 10.0 per day.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 4.00 per person, per night, up to 10 nights. This tax does not apply to children under 10 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in fee: EUR 50 (subject to availability)
  • Late check-in fee: EUR 50 for check-in between 9:00 PM and 2:00 AM
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: EUR 10.0 per day
  • Rollaway bed fee: EUR 25.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The front desk at this property is open daily from 2:00 PM - 9:00 PM.
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 8:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours will receive an email with special check-in information and an access code. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.

We should mention

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • On-site cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • One child aged 6 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Hotel Les Chambres D'Or
Hotel Les Chambres D'Or Rome
Les Chambres D'Or
Les Chambres D'Or Rome
Hotel Les Chambres d Or
Les Chambres d Or Hotel
Hotel Chambres D'Or Rome
Hotel Chambres D'Or
Chambres D'Or Rome
Chambres D'Or
Les Chambres d' Or Rome
Les Chambres d' Or Hotel
Les Chambres d' Or Hotel Rome

Les Chambres d' Or Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 112 out of 307 reviews
Rating 8 - Good. 94 out of 307 reviews
Rating 6 - Okay. 44 out of 307 reviews
Rating 4 - Poor. 34 out of 307 reviews
Rating 2 - Terrible. 23 out of 307 reviews

7.8/10

Cleanliness

7.6/10

Staff & service

7.2/10

Amenities

7.4/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

6/10 Okay

Edson

Disliked: Staff & service
Stayed 3 nights in Oct 2024

2/10 Terrible

Shafura

Travelled with family
Disliked: Staff & service, property conditions & facilities
I booked the hotel after 7.00 pm and I was coming from far away. Therefore I check in online. However when I arrived at the property, there was nobody and I called the given number at the door. The manager very rudely told me she would not let me in. I still had a good 5 hours of paid time at the hotel. Then she hanged up the phone on my face. Me and my husband had to come to car and sleep there. Now they are not even giving us the refund. I would call it a theft of my money and time. I have never faced such a difficult situation. My husband is very sick he really needed that 5 hours of sleep.
Stayed 1 night in Oct 2024

8/10 Good

joseph

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Great location only a few blocks from the Vatican and Tibor River.
Stayed 5 nights in Oct 2024

2/10 Terrible

jean martin

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
After loosing our plane, we arrived after checking time (3-9pm). We warned the owners that we will arrive at 11pm. Owner ask 50€ for late checkin which is written in hotel condition. However, owner didn’t wait for us, but owner sent us a code to acess. So he made us pay 50€ for a code !!! After a revew on google, he replied that he was there. He is lying ! Check other reviews and book another hotel…
Stayed 2 nights in Oct 2024

10/10 Excellent

Fred

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Really small rooms.
Stayed 4 nights in Oct 2024

10/10 Excellent

Magdana

Liked: Staff & service, amenities
Everything was good. Thank you
Stayed 5 nights in Oct 2024

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really comfortable, modern room in a quiet street close to the Vatican and Metro station. The staff were super helpful.
Stayed 5 nights in Oct 2024

4/10 Poor

Erkan

Stayed 1 night in Jul 2024

2/10 Terrible

Miriam

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The manager, Mrs. Antonella kicked us out and her assistant closed the door behind us. We lost our money (5 days total) and our integrity was put at risk in a foreign country. NOT A SAFE PLACE FOR TOURIST. Do not risk your money not put yourself, family or friends at risk. Check previous reviews and pay close attention to the complains. This place is not what you see on the website. The manager, Mrs. Antonella, offered us a different room and got mad when we do not accept it, then she offered us another, but her attitude changed. Her lack of managerial skills, and being the only staff there was a huge problem. Mrs. Antonella offered us to "go out and find a five star hotel" if we did not accept the room she was offering to us. Another red flag was all the construction in front and around the area, and she never told us anything about it. After Mrs. Antonella kicked us out, we were outside, very vulnerable and lost. This "hotel" was our worst experience ever as worldwide travelers. ***Keep an eye to the next reviews with a perfect score after this one. ***
Stayed 5 nights in Sep 2024

4/10 Poor

Herman

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not good value for the price
Stayed 5 nights in Sep 2024

10/10 Excellent

Maria

Stayed 2 nights in Sep 2024

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Amandip, duluth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 3 nights in Sep 2024

8/10 Good

Santiago Javier

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice property close to the St Peters
Stayed 2 nights in Sep 2024

10/10 Excellent

Edward Jr.

Travelled with partner
Everything was excellent. All staff were very helpful and accommodating. Very clean and quiet rooms. All services needed are available almost immediately outside the boutique hotel. Staff can communicate in Spanish and English in addition to Italian.
Stayed 5 nights in Sep 2024

8/10 Good

iris

Stayed 6 nights in Aug 2024

10/10 Excellent

Celica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were clean, modern and comfortable. Antonella and Jose were great and assisted us with everything we needed. The hotel is located within walking distance to the Vatican Museum, St. Pete’s Basilica, and Sistine Chapel. There are many shops and restaurants around. We had a great stay. I would recommend this hotel.
Stayed 2 nights in Sep 2024

10/10 Excellent

Anita

Liked: Cleanliness, staff & service, property conditions & facilities
"Very well located, allowing you to walk to all the tourist attractions. Very spacious, though the structure is a bit old and shows some wear."
Stayed 7 nights in Sep 2024

8/10 Good

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay. Friendly staff and very clean room. There are a couple of metro lines close by which are about a 5/10 minute walk and only an 8 minute walk from the Vatican. I did walk past the hotel entrance twice before I realised it was the entrance as it looks residential.
Stayed 3 nights in Sep 2024

10/10 Excellent

Antonella

Liked: Cleanliness, staff & service, property conditions & facilities
Was very happy
Stayed 3 nights in Sep 2024

2/10 Terrible

Juan

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Understaffed and not so comfortable. I gave notice about my late checkin due to flight arrival, they never answered back and when I got there charged me 60€ for “not sending a notice” which I did and show them proof.
Stayed 2 nights in Aug 2024

2/10 Terrible

José Luis

Disliked: Staff & service, amenities
One night the maid forgot to put clean towels, even I communicate with Antonella to let her know that I needed towels and she answered my messages, but she didn't show. So I had have to take a shower and dry out my self with 2 of my T-shirts. GRGRGRGRGRGR
Stayed 4 nights in Sep 2024

10/10 Excellent

Deepamol

Stayed 6 nights in Aug 2024

2/10 Terrible

Richard

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I am writing to express my deep dissatisfaction with my recent stay at Les Chambres hotel, which was marred by a series of unacceptable issues and poor management practices. I hope this letter will highlight the need for urgent improvements in your services and customer care. Upon my arrival, I was forced to wait outside the hotel for over an hour in hot weather as the manager, Antonella, was not available to assist with the check-in process. Despite numerous attempts to contact her via phone, there was no response. This is not the level of service I expected, and it was an extremely frustrating start to my stay. During my stay, the following issues occurred: Housekeeping Neglect: Housekeeping was never done during my stay. I found myself without basic necessities, such as toilet paper, and was forced to use the bidet, which was leaking. I have photographic evidence of this issue. Plumbing Issues: The sink in my room was clogged throughout my stay, making it difficult to use. I also have pictures documenting this issue. Safety Concerns: The door to my room would not lock properly, posing a significant safety risk. There was no staff available on-site to assist or address this concern, which left me feeling unsafe. Lack of Air Conditioning: The air conditioner in my room was not working, making the room uncomfortable, especially given the warm weather outside. Throughout my entire stay, there was no staff presence at all
Stayed 2 nights in Aug 2024

2/10 Terrible

Richard

Travelled with family
Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service, room comfort
Worst hotel experience
Manager Antonella was extremely rude. We arrived and there was no one at property, we waited outside under extremely hot conditions for over an hour, I kept calling her but she wouldn’t answer. My rooms door never locked, room wasn’t cleaned, no housekeeping available, I ran out of toilet paper, had to use bidet but it was leaking ( I took pictures), the sink continuously got clogged, water wouldn’t go down. The AC broke down, room was extremely hot. Antonella was nowhere to be found the 2 days I stayed, there was no staff in the hotel.
Stayed 2 nights in Aug 2024