4/10 Poor
Joe
Travelled with family
31 Oct 2024
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Pros:
1.Bathroom was excellent.
2.The room was quiet.
3. Most hotel staff was helpful
Cons:
1. Deceptive advertising. The expedia photos show a different hotel. Mario Dfiori 37 rooms are above a noisy bar. Checkin is at the bar.
2. The listing shows elevator access. This is incorrect. The elevator did not go up to our floor. The stairs were an unexpected issue because they were narrow and steep.
3. The stairs were dimly lit and a loose handrail along the stairs is dangerous.
4. Our hotel room had different levels with stairs connecting different parts of the room.
5. The sloped ceiling was low. There is a danger of banging your head in the ceiling. Height is approximately 5 foot in the bedroom on one side
6. The elevator was too small to allow larger people to use it and it does not go to all rooms.
7. The person checking us in did not seem to want to show us how the lights, air-conditioning or power worked in the room.
Overall the hotel is not suitable for seniors or those with limited mobility or small children.
Finally, the hotel charged a $12/night room tax upon checkout however, the room tax quoted by City law is $7.50 per night.
