6/10 Okay
Lior
Travelled with partner
17 Sept 2024
Liked: Cleanliness, property conditions & facilities
I would like to point out that the area of the property is just outstanding, really enjoyed walking distance attractions, its really a lovely neighborhood.
The property management team was good responding to my inquiries with any little issue.
The reason I am giving them just a three stars is the poor judgement to charge me another night after I have mistakenly booked it to my flight date, not noticing I am landing the day after.
I have noticed my mistake an hour after booking the room, I have reached out to the hotel and asked to adjust my stay to the correct date, but they have decided to show zero flexibility to human error correct an hour after the booking has been done.
In my book that's a very poor way of doing business.
The other minor issue is that the bathroom downstairs can't even fit a person to close the bathroom glass door. not a big deal as there is a larger bath upstairs.
Lior
Stayed 3 nights in Sep 2024