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The Cromwell Arms

4.0 star property

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Photo gallery for The Cromwell Arms

Garden
Reception
Front of property
Bar (on property)
Superior King/Twin Room | Minibar, in-room safe, individually decorated, individually furnished

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Room service
  • Pet-friendly
  • Housekeeping

Explore the area

Map
23 Mainstone, Romsey, England, SO51 8HG
  • Broadlands Estate
    ‪10 min walk‬
  • Paultons Family Theme Park - Home of Peppa Pig World
    ‪5 min drive‬
  • Southampton Cruise Terminal
    ‪15 min drive‬
  • Southampton (SOU)
    ‪17 min drive‬

Room options

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | Minibar, in-room safe, individually decorated, individually furnished

Standard Room, 1 King Bed

  • 15 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed | Minibar, in-room safe, individually decorated, individually furnished

Deluxe Room, 1 King Bed

  • 15 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior King/Twin Room

Superior King/Twin Room | Minibar, in-room safe, individually decorated, individually furnished

Superior King/Twin Room

  • 18 sq m
  • Sleeps 3
  • 1 King Bed

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About this property

The Cromwell Arms

Riverfront inn with free breakfast and restaurant
A restaurant, a bar/lounge and free newspapers are available at this smoke-free inn. Free cooked-to-order breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include a garden.
The Cromwell Arms offers 10 accommodations with iPod docking stations and minibars. Each accommodation is individually furnished and decorated. Flat-screen televisions are featured in guestrooms. Bathrooms include a shower, bathrobes, slippers and complimentary toiletries.

This Romsey inn provides complimentary wireless Internet access. Business-friendly amenities include desks, laptop-compatible safes and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

The recreational activities listed below are available either on-site or nearby; fees may apply.
Our customers tell us that they can't get enough of the helpful staff at The Cromwell Arms. During your stay, you're just a quick walk from River Test. Features include free breakfast, free WiFi in public areas and free self-parking. This property offers pet-friendly amenities, such as food and water bowls.
  • Free cooked-to-order breakfast served daily
  • Free WiFi
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Amenities include free newspapers in reception and a terrace
  • Within a 15-minute walk of Broadlands Estate and King John's House and Heritage Centre
  • Dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. Public spaces have free WiFi.

The business-friendly The Cromwell Arms also features a terrace, a garden, and complimentary newspapers in the lobby. Self parking is free.

This 4-star Romsey inn is smoke free.

Guests are served a free cooked-to-order breakfast on weekdays from 7 AM to 10 AM and at the weekend from 8 AM to 10:30 AM.
The Cromwell Arms has a restaurant on site.
Room service is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site

Food and drink

  • Free cooked-to-order breakfast available 7 AM to 10 AM on weekdays and 8 AM to 10:30 AM on weekends
  • A bar/lounge
  • A restaurant

Conveniences

  • Free newspapers in lobby
  • Limited-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)

Outdoors

  • Garden
  • On a river
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Grab bar near toilet
  • Low-height counter and sink
  • Raised toilet seat
  • Upper floors accessible by stairs only
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Dressing gowns
  • Free toiletries
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV
  • IPod dock

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar
  • Room service

More

  • Desk
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 9:30 PM
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

The front desk is open daily from 7 AM - 9:30 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in

Access methods

Front desk (limited hours)

Pets

  • Pets: GBP 15 per accommodation, per stay
  • Only dogs are allowed
  • Maximum 1 pets
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 2 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for GBP 35.0 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: GBP 15 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: GBP 35.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
The front desk at this property is open daily from 7 AM - 9:30 PM.
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.

We should mention

  • Children aged 2 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Cromwell Arms Inn Romsey
Cromwell Arms Inn
Cromwell Arms Romsey
Cromwell Arms
The Cromwell Arms Inn
The Cromwell Arms Romsey
The Cromwell Arms Inn Romsey

The Cromwell Arms Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 182 out of 274 reviews
Rating 8 - Good. 72 out of 274 reviews
Rating 6 - Okay. 9 out of 274 reviews
Rating 4 - Poor. 5 out of 274 reviews
Rating 2 - Terrible. 6 out of 274 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Sam

Liked: Cleanliness, property conditions & facilities
Very nice rooms and a great location. Unfortunately the kitchen flooded on the Saturday night so we couldn't get our cooked breakfasts. I realise this is beyond the hotels control but I cant give 5 stars without my cooked breakfast.
Stayed 1 night in Dec 2024

8/10 Good

David

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Lovely location, great staff
Stayed 2 nights in Dec 2024

10/10 Excellent

Michaela

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a lovely stay here as a family of 3. Breakfast was some of the best we’ve had, drink options were fantastic. The room spacious, clean and had everything in we could need. Minor thing to mention the room was extremely hot! Turned all heating off and opened the windows helped. We will for sure be returning. Thank you for a wonderful stay.
Stayed 1 night in Nov 2024

10/10 Excellent

Philip

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Mr M

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A GOOD PLACE TO STAY IN ROMSEY
The hotel is on the edge of Romsey with excellent parking. The picturesque walk into to the centre of town along the river bank is about half a mile. The staff are friendly and helpful and the hotel is comfortable. The restaurant is good too.
Stayed 4 nights in Nov 2024

10/10 Excellent

Matthew

Stayed 1 night in Oct 2024

8/10 Good

Andrew

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great little hotel
Great little hotel with cozy and comfortable rooms with a nice restaurant and bar.
Stayed 1 night in Oct 2024

8/10 Good

Josephine

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful room, friendly staff
Stayed 1 night in Oct 2024

8/10 Good

Cally

Travelled with family
Liked: Cleanliness, staff & service
Lovely hotel and staff only we had a family room with 1 bed, albeit a super king. We assumed we’re all to sleep in the big bed only to be told the next morning that there should have been another bed put in the room. We were told that we would get it made up to us but nothing has been said or done since.
Stayed 1 night in Oct 2024

10/10 Excellent

Richard

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Sep 2024

10/10 Excellent

Maryann

Travelled with partner
Liked: Property conditions & facilities
The staff were extremely accommodating, the food was excellent and the ambiance charming.
Stayed 1 night in Sep 2024

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great establishment, served requirements for embarking on cruise holiday from Southampton . Highly recommended
Stayed 1 night in Sep 2024

10/10 Excellent

Rajesh

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

10/10 Excellent

Antony

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful location clean and the staff were very friendly
Stayed 2 nights in Aug 2024

10/10 Excellent

Ben

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good place to stay and explore
Rooms are good - size is OK, bathrooms good: powerful shower and huge fluffy towels. All very clean. Food in the restaurant very good - both breakfast and evening. Service in restaurant and bar nice and friendly 8-10 minute walk into centre of town.
Stayed 2 nights in Aug 2024

8/10 Good

Madeleine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Well run historic inn
This hotel was delightful and set in beautiful landscape. Staff were helpful and food exceptional. Our room was lovely, clean etc. The hotel was very good value and we may return. Had a beautiful quiet walk directly from the pub after supper alongside the River and past a mill and picturesque old houses and into the centre of Romsey via a park.
Stayed 1 night in Jun 2024

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great choice
Charming Inn and upscale pub. Dinner and breakfast were both excellent. Full breakfast included. Room was very comfortable. (Best towels ever!) Staff was very accommodating. 20 minutes from Southampton but just what we wanted for comfort. Would stay here again
Stayed 1 night in Jul 2024

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

8/10 Good

Kerry

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice rooms and bar area but what lets it down is the service in the restaurant evenings meal was bad but breakfast we waited 45minutes to for our breakfast to be served and it wasn’t busy. Staff friendly and food good when it came.
Stayed 1 night in Jul 2024

6/10 Okay

Simon

Sadly lacking
We have stayed here before but it was lacking. Do not stay in the cosy rooms dark and claustrophobic. There were a number of items on the menu not available and to be honest just because it had been busy is no excuse. Brown sauce not available at breakfast! Please.
Stayed 2 nights in Jul 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
Highly recommend would definitely stay again well worth it.
Stayed 2 nights in Jun 2024

10/10 Excellent

Andrea

Stayed 1 night in Jun 2024

8/10 Good

duncan

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Room was good but no air con so slightly warm. Food and service good but food time from kitchen was very slow and not busy!
Stayed 2 nights in Jun 2024

2/10 Terrible

Jane

Stayed 2 nights in Jun 2024