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 Rostock •1 Room
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Hotel Neptun

5-star property
Seestr. 19, Rostock, MV 09 725 22 184
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4.5 out of 5
Wonderful!
See all 21 ebookers Reviews

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Double Room, Upper Floors

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Superior Room, Sea View, Corner

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Single Room, Upper Floors

Bed Count 1 Twin Bed Maximum Occupancy 1 Max

Double Room

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Single Room

Bed Count 1 Twin Bed Maximum Occupancy 1 Max

Hotel Description

Our customers tell us that they can't get enough of the helpful staff at Hotel Neptun. During your stay, you're just a quick walk from Warnemunde Beach. Free WiFi in public areas, 4 restaurants and 2 bars are available. This property offers pet-friendly amenities, such as food and water bowls.

  • Free WiFi
  • Drinking and dining options include 4 restaurants, a coffee shop, a poolside bar and 2 bars/lounges
  • Valet parking and self-parking available for a fee
  • Take a swim in the indoor pool or soak in the hot tub
  • Indulge with thalassotherapy, body treatments or body wraps at the spa
  • Services include babysitting, supervised childcare and dry cleaning/laundry
  • On-site recreation includes a gym, a steam room and a sauna
  • Steps from Warnemunde Beach and Warnemuende Kur Park
  • Airport and local-area shuttle service available for a fee
  • Pets welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls

Hotel Neptun ratings based on 21 Verified Reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Hotel Neptun

Everyone (15) Couples (2) Family (3)
5 out of 5

Posted by on 28 May 2023

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Comment from Hotel Management

30 May 2023 by Hotel NEPTUN

Vielen Dank für die tolle Sternebewertung, lieber Holger. Wir freuen uns, dass alles zu Ihrer vollsten Zufriedenheit verlaufen ist und begrüßen Sie gern bald einmal wieder bei uns.

5 out of 5
Trotz des über 50 jährigen Alter des Hauses ist es ein super Hotel. Gastronomie, Service ,Wellnessbereich sind absolut empfehlenswert!!!

Posted by on 5 Jan 2023

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Comment from Hotel Management

11 Jan 2023 by Hotel NEPTUN

Lieber Olaf, das hört sich toll an! Vielen Dank für Ihren Besuch und das schöne Feedback! Wir freuen uns zu lesen, dass alles rundum zu Ihrer Zufriedenheit war und Sie eine tolle Zeit bei uns verlebt haben. Wir freuen uns auf Ihren nächsten Besuch und senden herzliche Ostseegrüße.

5 out of 5

Posted by on 27 Aug 2022

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5 out of 5
Zimmer war etwas klein, aber zum Schlafen hat es bestens gereicht;-)

Posted by on 17 May 2022

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3 out of 5
Das Beste war die Lage des Hotels. 5 Sterne Hotel kann ich nicht bestätigen.

Posted by on 25 Oct 2020

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5 out of 5
Bestes Hotel ever. Alles perfekt. Trotz Corona fühlten wir uns bestens beherbergt. Superfreundliches Personal, traumhafter Meerblick!

Posted by , from Magdeburg on 3 Oct 2020

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4 out of 5
Netter Service.Die Zimmer waren etwas klein,jedoch ausreichend für 2 Nächte.

Posted by on 23 Dec 2019

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Comment from Hotel Management

5 Jan 2020 by Marie Michaelis, Online Marketing

Vielen Dank für Ihre Bewertung. Wir freuen uns, dass Sie für 2 Nächte unsere Gäste waren und uns so gut bewerten. Gern können Sie auch unsere geräumigeren Eck-Zimmer oder Suiten buchen.

4 out of 5

Posted by on 6 Sep 2019

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Comment from Hotel Management

10 Oct 2019 by Marie-Chr. Michaelis, Online Marketing

Vielen Dank für Ihre tolle Sternebewertung.

5 out of 5
Frühstück im 19. Stock war sehr angenehm, gute Lage direkt am Meer

Posted by on 1 Sep 2019

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Comment from Hotel Management

10 Oct 2019 by Marie-Chr. Michaelis, Online Marketing

Vielen Dank für Ihre Bewertung. Es ist erfreulich zu erfahren, dass Sie vom Hotel NEPTUN überzeugt sind und wir Sie mit unserem Frühstück begeistern konnten.

5 out of 5
Tolles Hotel, toller Meerblick, tolles Frühstück, ein wunderbarer Kurztrip

Posted by on 30 Aug 2019

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Comment from Hotel Management

10 Oct 2019 by Marie-Chr. Michaelis, Online Marketing

Wie schön! Ein Kurztrip befreit vom Alltag. Wir freuen uns sehr, dass Sie sich die Auszeit bei uns genommen haben. Danke für die tolle Punktevergabe und die lieben Worte.

About the Hotel Neptun

Location Seestr. 19, Rostock, MV 18119

Property Features

Hotel Neptun offers its guests a full-service spa, an indoor pool, and a health club. There are 4 restaurants on site, along with a coffee shop/cafΘ. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. Public spaces have free WiFi. Business amenities include a business centre and meeting rooms. A nightclub, a hot tub, and a sauna are also featured at the luxury Hotel Neptun. An airport shuttle (available on request) and an area shuttle are available for a fee. For a fee, parking is available. Smoking is allowed in designated areas at this 5-star Rostock hotel.

  • 1 building
  • 338 guestrooms or units
  • 19 levels
  • 4 dining venues
  • 2 bars or lounges
  • Conference rooms
  • Built in 1971
  • Nightclub
  • Supervised kids' activities (surcharge)
  • Childcare (surcharge)
  • Towels for the beach
  • Charging station for electric cars
  • Business facilities
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Games room or arcade
  • Terrace
  • BBQ grill(s)
  • Gift shop
  • Television in lobby
  • On-site shopping
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Bar by the pool

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Free WiFi
  • Soundproofed rooms
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • In-room childcare (surcharge)
  • Arcade/game room
  • Playground on site

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Valet parking (surcharge)

Transport

  • Train station: Warnemünde Werft Station (1.8 km / 1.1 mi)
  • Metro station: Warnemuende Station (1 km / 0.6 mi)
  • Property shuttles: Airport shuttle and area shuttle
  • Parking: Valet parking and self parking available for a surcharge

Room Amenities

Hotel Neptun offers 338 accommodations with minibars and a safe. Rooms open to balconies. Televisions come with satellite channels and pay-per-view films. Bathrooms include dressing gowns, slippers and hairdryers. Guests can surf the web using complimentary wireless Internet access. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include hypo-allergenic bedding.

  • Private balcony
  • Minibar
  • In-room dining (24 hours)
  • Television
  • Satellite channels
  • Films for purchase
  • Hypo-allergenic bedding
  • Housekeeping (daily)
  • Nightly turndown service
  • Childcare in room (surcharge)
  • Hairdryer
  • Safe
  • Dressing gowns
  • Slippers
  • Desk
  • Blackout curtains
  • Sound-insulated rooms
  • Heating

Food & Drink

Hotel Neptun has 4 restaurants on site.

24-hour room service is available.

Nearby Activities

An indoor pool and Access to hot tub are on site. Other recreational amenities include a health club and a sauna.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Pilates classes on site
  • Snorkelling on site
  • Horse riding nearby
  • Playground on site
  • Fitness classes on site
  • Bicycle rentals on site
  • Hiking/biking trails nearby
  • Water skiing on site
  • Windsurfing nearby
  • Windsurfing on site
  • Yoga classes/instruction on site

Spa Services

The on-site spa has massage/treatment rooms. Services include facials, body wraps, body scrubs and detox wraps. The spa is equipped with Turkish bath/hammam. A variety of treatment therapies are provided, including thalassotherapy.

  • Manicures and pedicures
  • Body treatments
  • Body wraps
  • Detoxification wrap
  • Facial treatments
  • Body scrubs
  • Thalassotherapy treatments
  • Massages

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible path of travel

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at 10:00 PM
  • Minimum check-in age is: 18

Special check-in instructions:

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival.

Hotel Neptun offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for EUR 55.0 per day.

Pet Policy

  • Pets: EUR 28 per pet, per night
  • Maximum 2 pets
  • Food and water bowls are available
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmationService animals are exempt from fees.

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Cashless transactions are available

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard and American Express. Cash is not accepted. Cashless payment methods are available for all transactions.

  • One child stays free
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Guest accommodation is not sealed after cleaning
  • Cashless transactions are available
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Masks are not compulsory at the property
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Reservation is not required for facilities on-site
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Contactless check-out is not available
  • Pets allowed in specific rooms only
  • Staff wears personal protective equipment
  • Property follows guide to reopening holiday rentals (DTV & DFV - Germany)
  • Mobile key entry is not available
  • Debit cards not accepted
  • Food service has been amended for enhanced safety
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Children stay free - maximum age 5
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • Children stay free
  • Individually-wrapped food options are not available
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: EUR 3.70 per person, per night for adults; EUR 1.45 per night for guests aged 6-14 years old. This tax does not apply to children under 6 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: EUR 75 per vehicle (one-way)
  • Self-parking fee: EUR 25 per day (in/out privileges)
  • Valet parking fee: EUR 25 per day
  • Pet fee: EUR 28 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 55.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hotel Neptun Hotel
  • Hotel Neptun Rostock
  • Neptun Hotel
  • Neptun Rostock
  • Hotel Neptun Rostock
  • Hotel Neptun Hotel Rostock

You should know

  • One child aged 5 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.