Clarion Inn & Suites

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Clarion Inn & Suites

Gazebo
Exterior
Gazebo
Indoor pool
Gazebo

Reviews

7.8 out of 10

Good

Popular amenities

  • Hot tub
    Hot tub
  • Pool
    Pool
  • Breakfast included
    Breakfast included
  • Pet-friendly
    Pet-friendly
  • Housekeeping
    Housekeeping
  • Laundry
    Laundry

Explore the area

Map
2000 N Main St, Roswell, NM, 88201
  • New Mexico Military Institute
    2 min walk
  • Lovelace Regional Hospital
    7 min walk
  • Woof Bowl Dog Park
    16 min walk
  • Roswell, NM (ROW-Industrial Air Center)
    19 min drive

Room options

Deluxe Suite, 1 King Bed with Sofa bed, Non Smoking

  • 37 sq m
  • Golf view
  • Sleeps 2
  • 1 King Bed and 1 Large Single Sofa Bed

Standard Single Room, 2 Queen Beds, Non Smoking

  • 41 sq m
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 2 Queen Beds, Non Smoking

  • 37 sq m
  • Golf view
  • Sleeps 4
  • 2 Queen Beds

Standard Single Room, 1 King Bed, Non Smoking

  • 37 sq m
  • Golf view
  • Sleeps 2
  • 1 King Bed

Similar properties

About this property

Clarion Inn & Suites

Hotel with free breakfast, steps from New Mexico Military Institute
This smoke-free hotel features an indoor pool, a 24-hour business centre and a conference centre. Free continental breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include Access to hot tub, conference space and laundry facilities. Change of towels is available on request
Clarion Inn & Suites offers 124 air-conditioned accommodations with coffee/tea makers and a hairdryer. Each accommodation is individually furnished and decorated. 42-inch flat-screen televisions come with premium cable channels. Fridges and microwaves are provided. Bathrooms include baths or showers and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

An indoor pool and Access to hot tub are on site.

The recreational activities listed below are available either on-site or nearby; fees may apply.

During your stay at Clarion Inn & Suites, you're just a quick walk from New Mexico Military Institute. Enjoy features like free breakfast, free WiFi in public areas and free self-parking.
  • Free continental breakfast served daily
  • Free Wi-Fi (speed: 25+ Mbps)
  • Free self-parking
  • Take a swim in the indoor pool or soak in the hot tub
  • Amenities include a front desk safe, a 24-hour business centre and 3 meeting rooms
  • Steps from New Mexico Military Institute and a 2-minute drive from Eastern New Mexico Medical Center
  • Cats and dogs welcome for a fee
Clarion Inn & Suites offers its guests an indoor pool and Access to hot tub. A computer station is on site and WiFi is free in public spaces. Business amenities include a 24-hour business centre and 3 meeting rooms. Free breakfast is served daily. Event space at this hotel measures 6100 square feet (567 square metres) and includes a conference centre. A vending machine, multilingual staff, and laundry facilities are also featured at Clarion Inn & Suites. Self parking is free.

This Roswell hotel is smoke free.

Guests are served a free continental breakfast daily from 6:00 AM to 9:00 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available daily 6:00 AM to 9:00 AM

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business centre
  • 3 meeting rooms
  • Computer station
  • Conference centre (6,100 square foot of space)

Outdoors

  • In a nature reserve

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar in shower
  • Hand-held showerhead
  • Height-adjustable showerhead
  • High-pile carpet in room
  • In-room roll-in shower
  • Low-height electrical sockets in bathroom
  • No lift
  • Phone accessibility kit
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 2 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in fee: USD 30
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: USD 20.00

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 20.00 per pet, per night, plus a deposit of USD 150.00 per stay
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 100 lb per pet)
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child aged 5 years old or younger stays free per registered adult when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 150.00 per stay
  • Pet fee: USD 20.00 per pet, per night
  • Service animals are exempt from fees
  • Early check-in fee: USD 30 (subject to availability)
  • Late check-out fee: USD 20.00 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Long-term renters welcome
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival.
Property Registration Number COMML-24-0004

We should mention

  • Pool access available from 6:00 AM to 10:00 PM
  • One child aged 5 years old or younger stays free per registered adult in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Best Western Plus Sally Port
Best Western Plus Sally Port Inn
Best Western Plus Sally Port Inn Roswell
Best Western Plus Sally Port Roswell
Best Western Sally Port Inn
Best Western Sally Port Inn Roswell
Best Western Sally Port Roswell
Best Western Sally Port
Best Western Roswell
Roswell Best Western

Clarion Inn & Suites Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 365 out of 1012 reviews" "
Rating 8 - Good. 325 out of 1012 reviews" "
Rating 6 - Okay. 164 out of 1012 reviews" "
Rating 4 - Poor. 93 out of 1012 reviews" "
Rating 2 - Terrible. 65 out of 1012 reviews" "

8.0/10

Cleanliness

8.2/10

Staff & service

6.6/10

Amenities

7.6/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

6/10 Okay

Richard

Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
The breakfast food was alright, and some strange neighbors in the hotel rooms.
Stayed 1 night in Aug 2024

10/10 Excellent

sara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2024

4/10 Poor

Hannah

Disliked: Property conditions & facilities
Hotel was probably beautiful once upon a time...
The front desk worker was nice and polite. This hotel however has defiantly seen better days. Extremely worn and old. I chose this hotel because it advertised having laundry facilities. It DOES NOT have laundry facilities. All the photos are taken from the hotel but it must have been 40 years ago. It has aged but not like fine wine.
Stayed 1 night in Aug 2024

2/10 Terrible

Hollie

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Roach Motel...literally infested
There were roaches everywhere in our room. We checked out before unpacking. Do NOT recommend you book here.
Stayed 1 night in Aug 2024

10/10 Excellent

Josephine

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
A very nice hotel. Staff were courteous and pleasant. Thank you!!!
Stayed 2 nights in Aug 2024

2/10 Terrible

Kimberli

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2024

2/10 Terrible

Rye

Disliked: Cleanliness, staff & service, property conditions & facilities
There was gun stuck to the top of the coffee table. The AC only cooled half the room. The back door was propped open with a trash can and then was hard to latch. The carpet in the hallway had a lot of stains.
Stayed 1 night in Jul 2024

8/10 Good

FARIDE

Liked: Cleanliness, staff & service, property conditions & facilities
..
Stayed 1 night in Jul 2024

2/10 Terrible

ELIN

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

4/10 Poor

Bryce

Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Property has a lpt of potential, but the owners need to hurry up and complete the renovations. The vibe was they are running out of money faster than they are finishing repairs, which is unfortunate.
Stayed 1 night in Jul 2024

4/10 Poor

Domitila

Disliked: Cleanliness, amenities
There’s a pool without water!!!! I ask you f the pool is open to used and they tell me is open and we can used
Stayed 2 nights in Jul 2024

2/10 Terrible

Dee

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Property needs remodeling. Needs better management. No one was ever at the Front desk. The pool and sauna were not working. Check out was at 11 a.m. but management banged on our door at 9:30 a.m. and said we needed to go.
Stayed 2 nights in Jul 2024

4/10 Poor

Reina

Travelled with family
Disliked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jul 2024

6/10 Okay

Donna, Meridian

Travelled with partner
Disliked: Amenities, property conditions & facilities
This property was not what I expected especially for the price. First of all there is no elevator and no A/C on the stairs or hallways which is miserable in the desert in July. Neither the pool nor hot tub were functional. Our bathroom floor was disgusting as was the shower. Speaking of the shower ours did not drain properly. The room A/C vents were pointed directly down on one of the beds causing me to freeze one night. No extra blankets in the room either. Thank goodness my husband fixed that problem. The sheets were so wrinkled that I’m not sure if they were fresh. What passes for a comforter is so thin it’s pitiful. Nice tv with plenty of channels. The bed was comfortable once I was no longer freezing. I would not stay here again.
Stayed 2 nights in Jul 2024

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

2/10 Terrible

DANIELLE

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Put me in a room with ac broken. It was 95 degrees in the room and they didn’t want to move me. So many guests had problems and the lobby was full of angry people for ac issues toilets flooding and lost reservations. They finally did move me to another room but it was dirty. Beer can on the floor toilet didn’t flush. Chair was falling apart. Windows and tables dirty. The rest of the town was booked due to the ufo festival. Otherwise I would have left. I ended up going to Walmart to buy bedding because I was not sleeping on their dirty sheets that I’m sure weren’t changed since the entire room was disgusting. I will never stay there again.
Stayed 1 night in Jul 2024

6/10 Okay

Brian

Travelled with family, Business traveller, Travelled with pets
Disliked: Property conditions & facilities
Under new management. Bathtub had been re-enameled with a non-slip mat left in so enamel was peeling.
Stayed 4 nights in Jul 2024

4/10 Poor

Verified traveller

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities
Nope.
Pool and hot tub were down for entire duration of a 3-night stay. Took an extended time to check in, but no biggie. Floor littered with debris. No plug for the tub and it took an hour to drain after a shower. Under bathroom sink leaking onto the floor. Half-full hotel shampoo provided. Neighbor across from me had issues with their key card, and then the next day mine wasn't working. Zero verification of ID when reported to be fixed. Slim blankets provides. Duvet cover was just another sheet. No housekeeping offered or provided.
Stayed 3 nights in Jul 2024

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
A poor choice for a quick overnight
The check in process was at least quick, but upon arriving at the room, it was incredibly warm (thermostat showed 81) and the fan was blasting. It was set to supposedly 56 to try to force it to cool, but nothing was happening. The room was not entirely clean in many places, and the pool below in the courtyard in my view in the window had a film over it, and the hot tub was drained (a sign at the front desk said it was closed indefinitely) We skipped the breakfast, upon seeing some stale items and opted for a restaurant in town instead. Was not a good experience, and I travel a great deal, so I have a lot to compare this to when I say I think it was possibly the worst place I have stayed.
Stayed 1 night in Jul 2024

8/10 Good

Isabella

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

2/10 Terrible

stefani

Disliked: Staff & service, property conditions & facilities
Went to check in to hotel/had itinerary number/receipt/everything and the hotel said Expedia hadn’t given them the money for room therefore we were out of luck, we didn’t have a place to stay on a festival night and ruined our vacation to say the least
Stayed 1 night in Jul 2024

6/10 Okay

Tori

Disliked: Property conditions & facilities
Stayed 1 night in Jul 2024

2/10 Terrible

Maria

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is falling a part. The looks to rooms and back entrance don't work. The breakfast had old toast, expired milk unhealthy Sunny Delight instead of Orange juice. No jam for the toast. Dark grey boilled eggs... The pool' which they advertised on their website has green algea infested water and the have cut the AC for the general areas.
Stayed 2 nights in Jul 2024

2/10 Terrible

Nancy

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The first room was 85 degrees. The second room had AC but the toilet did not flush. The room had a beer can on the floor so it wasn't vacuumed. The room refrigerator was broken. The pool and spa were not open. The pool was greenish so it had not been operating for a while. The complimentary breakfast had NO ONE taking care of it. No coffee. A bowl of bananas.
Stayed 1 night in Jul 2024

6/10 Okay

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, room comfort
Potential to be better
When we arrived, they have a sign that Pool and hot tub are closed until further notice. We got to room at 3pm, check in time. Our door was propped open and dirty wet towels on bathroom floor. We had one clean towel in our bathroom. The bed was missing the top blanket so we slept with just sheets. The bathroom was not clean, had hair all over the place and drain did not work in bathtub. No elevators either so have to take stairs.
Stayed 1 night in Jul 2024