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4.0 out of 5

"This hotel, well our room was fine. Spotlessly clean. Just a little bit dated. It was really quiet and the bed was very comfortable.The man on recepti ... " More

By a verified traveller on Mon 26 Nov 2018

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House, 2 Bedrooms (For 5)

Bed Count 1 Queen Bed Maximum Occupancy 5 Max

Standard Room, 1 Bedroom, Hot Tub

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Standard Studio, 1 Queen Bed, Hot Tub (Ground Floor)

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Standard Studio, Hot Tub (First Floor)

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Family Apartment, Hot Tub

Bed Count 1 Queen Bed Maximum Occupancy 6 Max

Hotel Description

During your stay at Birchwood Spa Motel, you're just a quick walk from Whakarewarewa Hot Springs. Free WiFi in public areas, 1 hot tub and dry cleaning service are available.

  • Free WiFi
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • Just a 4-minute drive from Polynesian Spa and 9 minutes from Skyline Rotorua
  • Airport shuttle service available for a fee

Birchwood Spa Motel ratings based on 1 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Birchwood Spa Motel

Everyone (1)
4 out of 5
This hotel, well our room was fine. Spotlessly clean. Just a little bit dated. It was really quiet and the bed was very comfortable.The man on reception was really helpful.

Posted by , from West Midlands on 26 Nov 2018

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Property Features

As a guest of Birchwood Spa Motel, you'll find a hot tub, barbecue grills, and multilingual staff. Public spaces have free WiFi. Birchwood Spa Motel also features tour/ticket assistance, a garden, and laundry facilities. This 3-star Rotorua motel is smoke free.

  • 17 guestrooms or units
  • Dry cleaning
  • Self-service laundry
  • Staff members are multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Garden
  • BBQ grill(s)
  • No smoking on site

Family Friendly Amenities

  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Transport

  • Property shuttles: Airport shuttle

Room Amenities

Birchwood Spa Motel offers 17 accommodations with coffee/tea makers and a hairdryer. Guests can make use of the in-room fridges and microwaves. This Rotorua motel provides complimentary wireless Internet access. Flat-screen televisions are featured in guestrooms. Housekeeping is provided on a daily basis.

  • In-room dining
  • Flat-screen television
  • Premium channels
  • Fridge
  • Microwave
  • Coffee maker
  • Cots (surcharge)
  • Housekeeping (daily)
  • Hairdryer
  • Heating

Food & Drink

Room service is available.

Nearby Activities

Recreational amenities at the motel include Access to hot tub.

  • Golfing nearby

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Upper floors accessible by stairs only

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Check-in time ends at 9 PM
  • Minimum check-in age is: 18

Special check-in instructions:

There is no front desk at this property. This property doesn't offer after-hours check-in. The host will greet guests on arrival.

This property does not have a front desk. This property doesn't offer after-hours check-in. The host will greet guests on arrival.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are available for NZD 20.0 per stay.

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and debit cards; cash is not accepted

Cashless transactions are available

Safety features at this property include a fire extinguisher, a security system and a first aid kit

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International and debit cards. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. Cashless payment methods are available for all transactions.

  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Masks are not compulsory at the property
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Contactless food service / room service is not available
  • Commonly-touched surfaces are cleaned with disinfectant
  • Reservation is not required for facilities on-site
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Contactless check-out is not available
  • Staff wears personal protective equipment
  • Security system
  • Mobile key entry is not available
  • No front desk
  • Protective clothing is not available to guests
  • Food service has not been amended for enhanced safety
  • No shield between guests and staff in main contact areas
  • Host will greet you
  • Guests are provided with free hand sanitiser
  • Property does not follow sanitisation practices of any association
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • No lifts
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Individually-wrapped food options are not available
  • Debit cards
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Crib (infant bed) fee: NZD 20.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Birchwood Spa
  • Birchwood Spa Motel
  • Birchwood Spa Motel Rotorua
  • Birchwood Spa Rotorua
  • Birchwood Hotel Rotorua
  • Birchwood Spa Motel Motel
  • Birchwood Spa Motel Rotorua
  • Birchwood Spa Motel Motel Rotorua
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