JetPark Hotel Rotorua

4.0 star property

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Outdoor pool, open 7:00 AM to 10:30 PM, pool loungers
Outdoor pool, open 7:00 AM to 10:30 PM, pool loungers
Exterior detail
Deluxe Twin room | Premium bedding, in-room safe, iron/ironing board, free WiFi
Exterior

Reviews

8.8 out of 10
Excellent

Popular amenities

  • 24/7 front desk
  • Bar

Explore the area

Map
237 Fenton Street, Corner Victoria Street, Rotorua, 3010
  • Tamaki Maori Village
    ‪9 min walk‬
  • Polynesian Spa
    ‪10 min walk‬
  • Eat Street
    ‪15 min walk‬
  • Rotorua (ROT-Rotorua Regional)
    ‪11 min drive‬

Room options

Superior Twin room

  • 26 sq m
  • Sleeps 4
  • 2 Double Beds

Deluxe Twin room

  • 26 sq m
  • Sleeps 4
  • 2 Queen Beds

Superior King Room

  • 26 sq m
  • Sleeps 2
  • 1 King Bed

Family Suite

  • 34 sq m
  • Sleeps 4
  • 1 King Bed and 2 Single Beds

Executive Suite

  • Sleeps 2
  • 1 King Bed

Superior King Room

  • Sleeps 2
  • 1 King Bed

Executive Suite

  • Sleeps 2
  • 1 Double Bed

Superior Two Double Room

  • Sleeps 4
  • 2 Double Beds

Family Suite

  • Sleeps 4
  • 1 King Bed

Deluxe Twin Room

  • Sleeps 4
  • 2 Queen Beds

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About this property

JetPark Hotel Rotorua

Family-friendly hotel with 24-hour business centre and 24-hour front desk
Along with an outdoor pool, this smoke-free hotel has a restaurant and a bar/lounge. Free WiFi in public areas and free self parking are also provided. Additionally, a 24-hour business centre, a coffee shop/cafe and Access to hot tub are on-site.
JetPark Hotel Rotorua offers 63 air-conditioned accommodations with espresso makers and a safe. Beds feature premium bedding. A pillow menu is available. Fridges and coffee/tea makers are provided. Rooms have partially open bathrooms. Bathrooms include a shower, complimentary toiletries and hairdryers.

This Rotorua hotel provides complimentary wireless Internet access. 40-inch LED televisions come with satellite channels. Housekeeping is provided on a daily basis.

An outdoor pool and Access to hot tub are on site.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at JetPark Hotel Rotorua. During your stay, you're just a quick walk from Rotorua Central Mall. You'll find features such as free WiFi in public areas and free self-parking, plus an outdoor pool.
  • Free WiFi
  • Free self-parking
  • Enjoy a bite to eat at Te Puru, a café that serves international cuisine
  • Continental breakfast served daily for a fee
  • Take a swim in the outdoor pool or soak in the hot tub
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • On-site recreation includes a playground
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • Within a 10-minute walk of Tamaki Maori Village and Lake Rotorua
JetPark Hotel Rotorua offers its guests an outdoor pool and Access to hot tub. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

There's an onsite 24-hour business centre. A library, tour/ticket assistance, and a garden are also featured at the family-friendly JetPark Hotel Rotorua. Limited free parking is available on a first-come, first-served basis.

This 4-star Rotorua hotel is smoke free.

For a fee, guests can enjoy a continental breakfast daily from 6:30 AM to 10:00 AM.
Te Puru – This café specialises in international cuisine and serves breakfast, lunch, dinner and light fare. A children's menu is available.
Room service (during limited hours) is available.

Awards and affiliations

Eco-certified property
This property participates in Qualmark Sustainable Tourism Business Award – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

Afrikaans, English, Filipino, Hindi

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily continental breakfast available 6:30 AM to 10:00 AM for a fee: NZD 20 for adults and NZD 20 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Te Puru

Things to do

  • Hot tub
  • Library
  • Outdoor pool
  • Playground

Family friendly

  • Children's games
  • Children's toys
  • Fenced pool
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Pool gate

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • Computer station

Outdoors

  • Garden
  • Picnic area
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Lever door handles
  • Lift (90 centimetre wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Pillow menu
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 40-inch LED TV with cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 10 AM
Contactless check-out
Late check-out fee: NZD 20
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 16 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: from approximately NZD 20 for adults and from NZD 20 for children
  • Late check-out fee: NZD 20

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 7:00 AM to 10:30 PM
  • Children aged 16 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Property is also known as

Quality Fenton
Quality Fenton Rotorua
Quality Inn Fenton
Quality Inn Fenton Rotorua
Quality Inn On Fenton Hotel Rotorua
Rotorua Ventura Hotel
Ventura Hotel Rotorua
Jet Park Hotel Rotorua
Jet Park Rotorua
Jet Park Hotel Rotorua
JetPark Hotel Rotorua Hotel
JetPark Hotel Rotorua Rotorua
JetPark Hotel Rotorua Hotel Rotorua

JetPark Hotel Rotorua Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 508 out of 1002 reviews
Rating 8 - Good. 373 out of 1002 reviews
Rating 6 - Okay. 83 out of 1002 reviews
Rating 4 - Poor. 27 out of 1002 reviews
Rating 2 - Terrible. 11 out of 1002 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service
Stayed 2 nights in Jan 2025

6/10 Okay

Douglas

Overall average. Rooms were clean and a bit dated and property was disjointed in terms of parking and access. Motel is located in central area and walking distance to downtown.
Stayed 1 night in Jan 2025

10/10 Excellent

NICOLE

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a nice 2 night stay in a room with 2 double beds. The hotel was very basic, but clean, comfortable, and had good amenities. Complimentary parking was ideal. The continental breakfast was sufficient. It would have been better with coffee that was not instant. There are also laundry facilities. There is a grocery store just across the street and we were very close to all the activities we had planned. The staff was very helpful and kind. It was a comfortable stay.
Stayed 2 nights in Jan 2025

8/10 Good

Darren

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice stay but a little out of the way

Lovely lay over for a few night's, the hotel was very clean and the room was very nice - my wife liked the touch of the make up face cloth 😀 Probably wouldnt stay again as did need a car to get places and the bars n restaurants around 10 min walk but lovely stay and the staff we dealt with were lovely Msybe also a hot breakfast choice and we would have eaten there
Stayed 3 nights in Jan 2025

10/10 Excellent

lindabell92

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the clean room, pool and spa and breakfasts in the cafe.
Stayed 2 nights in Dec 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing breakfast!

Nice location, close to grocery stores and restaurants
Stayed 1 night in Jan 2025

10/10 Excellent

Alessia

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Good stay!
Stayed 2 nights in Jan 2025

8/10 Good

Nicki

Liked: Cleanliness, staff & service, property conditions & facilities
Nice clean place to stay and staff were excellent but disappointed that the air conditioning wasnt working in summertime and we weren't advised of thid at check-in. There was a sign on the air conditioner in the room only. Thry did provide a fan though.
Stayed 1 night in Jan 2025

10/10 Excellent

niels

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay. Very well appointed rooms and close to town.
Stayed 1 night in Jan 2025

8/10 Good

Sylvie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room was very clean and had an espresso machine with coffee pods, sugar and milk. Pool was nice, hot water was out of order unfortunately. Location conveniently located across the street from a grocery store. Staff very friendly and accommodating. We would stay there again.
Stayed 1 night in Jan 2025

10/10 Excellent

Joanne

Stayed 1 night in Jan 2025

6/10 Okay

Verified traveller

Liked: Staff & service

Fine for one night

Room is pretty basic. Needs a little bit of love! Some of my towels were a little dirty when I went to use them
Stayed 2 nights in Jan 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Harshit, Bothell

Stayed 1 night in Dec 2024

10/10 Excellent

Anne

Liked: Cleanliness, staff & service, property conditions & facilities
Clean, helpful staff, good sized room.
Stayed 1 night in Dec 2024

10/10 Excellent

Claire

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were beyond excellent in their friendliness and welcome. Nice big room, appreciated the laundry facilities.
Stayed 3 nights in Dec 2024

10/10 Excellent

Vicky

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very central to shopping complex and eateries. Great parking favilities. Woolworths and Pak n Save only a couple of minutes walk. Easy location to find. Room was clean, quiet and met our needs for overnight stay. Friendly staff.
Stayed 1 night in Dec 2024

6/10 Okay

Derek

Continental breakfast didn’t even include coffee, furniture dirty, staff was not knowledgeable of surrounding dining options
Stayed 1 night in Dec 2024

10/10 Excellent

Perla

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My family of 3 adults and I recently stayed at this hotel, and it was a fantastic experience! The location is unbeatable, with everything you could need close by—shops, restaurants, and key attractions were all within walking distance. The room and bathroom were spacious, clean, and comfortable, providing plenty of room to relax after a long day. I also appreciated how easy it was to access various activities in the area, making it a convenient base for exploring. Overall, this hotel exceeded my expectations, and I would definitely recommend it to anyone looking for a comfortable and centrally located place to stay. I’d happily return for another visit!
Stayed 2 nights in Dec 2024

10/10 Excellent

Cherie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

8/10 Good

Susan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good service for a short stay. Car parking was tight. Needed a few more spaces. Staff were lovely.
Stayed 2 nights in Dec 2024

10/10 Excellent

Robroy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Staff were great.

Stayed 1 night in Dec 2024

6/10 Okay

Pirtesh

Travelled with family
Disliked: Staff & service

Not worth the money.

Had to wait between 5-10 minutes to get checked in. Stayed here for 2 nights. Certainly wasn’t worth the money I paid for it. At breakfast there wasn’t scrambled eggs or hash browns. The pancake machine ran out of the batter. Did tell an attendant but wasn’t replaced until almost 15 minutes later.
Stayed 2 nights in Dec 2024

10/10 Excellent

Gayathri

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The room was spacious and clean and it was easy to access restaurants from here. Breakfast buffet wasn’t that great since it was missing eggs - had to order that separately for a cost which was a bummer.
Stayed 2 nights in Dec 2024

2/10 Terrible

Richard

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024