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Marsden Stay Rotorua

3.0 star property

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your current months are February, 2025 and March, 2025.
February 2025
March 2025

Photo gallery for Marsden Stay Rotorua

Superior Twin Room | Free WiFi, bed sheets
Superior Room, 1 King Bed | Living area | 42-inch Smart TV with digital channels
Exterior
Shower, free toiletries, hair dryer, towels
Room amenity

Reviews

7.2 out of 10
Good

Popular amenities

  • Housekeeping
  • Parking included
  • Free WiFi

Explore the area

Map
273 Fenton St, Rotorua, Bay of Plenty, 3010
  • Rotorua Central Mall
    ‪8 min walk‬
  • Tamaki Maori Village
    ‪15 min walk‬
  • Rotorua i-SITE Visitor Centre
    ‪15 min walk‬
  • Rotorua (ROT-Rotorua Regional)
    ‪11 min drive‬

Room options

View all photos for Family Suite

Free WiFi, bed sheets

Family Suite

  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

View all photos for Superior Twin Room

Superior Twin Room | Free WiFi, bed sheets

Superior Twin Room

  • Sleeps 4
  • 2 Queen Beds

Superior Room, 1 Queen Bed

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room

Standard Room | Free WiFi, bed sheets

Standard Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room, 1 King Bed

Free WiFi, bed sheets

Superior Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

Rydges Rotorua

Pool
Hot tub
Parking included
Free WiFi
4.2 out of 5, Very good, (1010)
The price is €174
for 1 room
includes taxes & fees
10 Feb - 11 Feb
Rydges Rotorua

About this property

Marsden Stay Rotorua

Rotorua hotel in Glenholme with free parking
Free self-parking and free Wi-Fi in public areas are available at this smoke-free hotel. Change of towels is available on request
Marsden Stay Rotorua offers 56 accommodations with a hairdryer and free toiletries. 42-inch Smart televisions come with digital channels.

Bathrooms include a shower. Guests can surf the web using complimentary wireless Internet access. Housekeeping is offered on a daily basis and change of towels can be requested.

The recreational activities listed below are available either on-site or nearby; fees may apply.
During your stay at Marsden Stay Rotorua, you're just a quick walk from Racing Rotorua. You'll find features such as free WiFi in public areas and free self-parking.
  • Free WiFi
  • Free self-parking
  • Services include luggage storage
  • Within a 10-minute walk of Racing Rotorua and Rotorua Central Mall
Public spaces have free WiFi. Free self parking is available.

This 3-star Rotorua hotel is smoke free.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site

Conveniences

  • Limited-hour front desk
  • Luggage storage

Guest services

  • Change of towels on request
  • Housekeeping (daily)

Accessibility

  • No lift

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch smart TV with digital channels

More

  • Heating

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 10:00 AM

Special check-in instructions

The front desk is open daily from 7:00 AM - 7:00 PM
Front desk staffed during limited hours

Renovations and closures

The following facilities are closed on Monday, Tuesday, Wednesday, Thursday and Friday:
  • Bar/lounge
  • Restaurant
  • Full-service spa
  • Outdoor pool
  • Sauna
  • Hot tub
The following facilities are closed on Sunday and Saturday:
  • Bar/lounge
  • Children's pool
  • Restaurant
  • Full-service spa
  • Outdoor pool
  • Sauna
  • Hot tub

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: NZD 100 per stay

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
The front desk at this property is open daily from 7:00 AM - 7:00 PM.
Front desk staff will greet guests on arrival at the property.

National rating

For the benefit of our customers, we have provided a rating based on our ratings system.

Property is also known as

Marsden Stay Rotorua Hotel
Marsden Stay Rotorua Rotorua
Marsden Stay Rotorua Hotel Rotorua

Marsden Stay Rotorua Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 19 out of 95 reviews" "
Rating 8 - Good. 33 out of 95 reviews" "
Rating 6 - Okay. 27 out of 95 reviews" "
Rating 4 - Poor. 10 out of 95 reviews" "
Rating 2 - Terrible. 6 out of 95 reviews" "

7.4/10

Cleanliness

8.6/10

Staff & service

6.2/10

Amenities

6.0/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

8/10 Good

Taylor

Travelled with partner
Liked: Cleanliness, staff & service
The property was nice and quiet, staff were amazing. Parking may have been a little inconvenient from where my allocated room was but was not an issue as I was the very last room which seemed to be the only ground floor room with no park but was more happier that the allocated car park was more secure than where my room was. There was no plates bowls or cutlery but plenty of coffee and tea and 2x glasses mugs and wine glasses. TV had very limited channels and almost all were religious, HDMI cable to be brought with if using an Apple product. Overall room nice and tidy, comfortable beds, helpful and friendly staff and located close to the CBD.
Stayed 1 night in Oct 2024

8/10 Good

Diane

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

10/10 Excellent

Jillian

Travelled with family
Liked: Cleanliness, staff & service, amenities
Management were absolutely amazing and very helpful
Stayed 2 nights in Oct 2024

4/10 Poor

charanjit

Disliked: Cleanliness, property conditions & facilities
location was good but no air con and looks pretty old. need alot of renovations and upgrades the pool and tv
Stayed 2 nights in Oct 2024

6/10 Okay

Jona

Stayed 4 nights in Sep 2024

8/10 Good

Denise

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Being updated but what has been done is good
The King Size room I booked was well appointed and modern. Everything was very clean. Some parts of the hotel are being updated so the stairway seemed to have paint on it tho the corridors were fine. The pool is currently not in use. It’s small but adequate. The area it was in looked fine. The reception and staff were was well done. The restaurant opens in about six weeks approx. Car park well marked. There is no lift but the staff took my heavier bag up for me.
Stayed 2 nights in Oct 2024

10/10 Excellent

PAM

Liked: Cleanliness, staff & service, amenities
Lovely room and staff.
Stayed 1 night in Oct 2024

4/10 Poor

Shahab

Liked: Property conditions & facilities
Stayed 1 night in Oct 2024

6/10 Okay

Chami

Liked: Staff & service
Stayed 4 nights in Oct 2024

4/10 Poor

Arlana

Travelled with family
Liked: Staff & service
I wish we knew about the renovations before booking, we booked for the pool for our kids, the shower was dirty and the bathroom floor still had dust from the renovations. The bedroom and linen and was amazing, the reception was great. Once the renovations are completed I am sure the place will be amazing.
Stayed 1 night in Oct 2024

4/10 Poor

Michael

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
This place is still on renovation and it will be better if they put that on their website so we know this before we booked in..... apart from that it was ok
Stayed 2 nights in Oct 2024

8/10 Good

Eunice

Travelled with family
Liked: Cleanliness, staff & service
They are in the middle of renovations when we stayed so the whole place is not quite ready. Not a big deal for us though. In saying that it is evident that the room was put together in a hurry. The room was clean/tidy but not spotless and the net curtains smelled. The beds were true-to-size and very comfortable though. For some reason, there was no fridge in our room but saw other rooms had them. The room is also quite bare (no microwave, no spare towels or bedding and no air conditioning). All in all value-for-money budget accommodation.
Stayed 3 nights in Oct 2024

6/10 Okay

Andrijana

Travelled with partner
Liked: Cleanliness
Disliked: Property conditions & facilities
stayed only 1 night, beds comfy. The whole building needs revamp
Stayed 1 night in Sep 2024

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Extremely comfortable beds. Bathroom good. However, no refrigerator in the room and the hotel was undergoing renovations.
Stayed 1 night in Oct 2024

4/10 Poor

Amy

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Currently under refurbishment. Could eventually be good but currently a construction zone. I would recommend everyone to stay clear of this place until work is complete. Pool is full of green slime. Public areas all very dusty. Shower did not drain properly. We couldn’t enter car park to check in as driveway was blocked with orange cones. Very inconvenient when needing to offload luggage. Trash bins had not been emptied from the previous guests in the room. No fridge in room - just an empty space where fridge should be. Wish I had never booked this place.
Stayed 1 night in Oct 2024

10/10 Excellent

Gabrielle

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Currently Marsden Stay is under going a make over. This however did not impact my stay at all. The room I stayed in had been renovated and was lovely and clean. I would only recommend a full length mirror somewhere in the room. I will recommend Marsden Stay and look forward to seeing your upgrades in the future. Best wishes. Gabrielle.
Stayed 1 night in Oct 2024

4/10 Poor

Trin

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Not all amenities were accessible as portrayed on this site. Pools were closed. Laundry unusable. Nil on-site dining available. Room was tidy upon arrival. First in first served parking.
Stayed 3 nights in Sep 2024

6/10 Okay

Luke

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
First impression driving was bad. It was apparently under renovation in areas but just seemed very run down generally. Our room had been completed but was full of construction fine white dust, thick in some places, like it just hadn’t been cleaned. Aside from that though, it needed a thorough clean e.g toilet and shower were pretty gross. The bed had no duvet covers, just a sheet on it. The pool was green and out of order. Little things also put me off, e.g the windows and slider door weren’t locked. If I hadn’t checked them we might’ve not realised and the room would not have been secure. Smoke detector looked like had been removed while painting ceilings and not put back, that concerned me having a small child. The fridge was so noisy we had to turn it off so we could sleep. Overall I was pretty disappointed. If it wasn’t already early evening when we arrived I would’ve bailed and looked for an alternative. Rookie mistake I saw 10/10 rating but was only 1 review and I didn’t look at the reviews when booking. There are so many options in rotorua, I’d look elsewhere.
Stayed 2 nights in Oct 2024

4/10 Poor

Josette

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Dodgy, mostly unclean and run down.
Stayed 2 nights in Oct 2024

10/10 Excellent

Chris

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were extremely helpful Knew the Restaurant & Bar were under restoration But appears the entire establishment is be refurbished Rooms were being painted in other blocks while there The Block we were in was fresh, so been recently completed The Trades weren't in Your Face nor invasive So wasn't an issue Had stayed in previous years when was another name, discovered on arrival Four Canoes or something like that So was suddenly looking forward to the outdoor Thermal Pool that had experienced on couol if other stays But unfortunately, was Under Maintenance So didn't get to enjoy Otherwise, pleasant stay Unfortunately, left Chromecast at home Attempts to connect directly with TV or WiFi failed So only had FreeView
Stayed 4 nights in Sep 2024

10/10 Excellent

Roman

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is renovated and very clean incl. very friendly owner.
Stayed 1 night in Sep 2024