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Red Rock Thermal Motel

3.5 star property

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Photo gallery for Red Rock Thermal Motel

Exterior
Outdoor pool
Gazebo
Outdoor pool
Microwave, coffee/tea maker

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Room service
  • Hot tub
  • Breakfast available
  • Pool
  • Housekeeping
  • Laundry

Explore the area

Map
109 Lake Road, Rotorua, 3010
  • Kuirau Park
    ‪3 min walk‬
  • Rotorua Hospital
    ‪9 min walk‬
  • Matariki Hangi & Maori Cultural Performance
    ‪15 min walk‬
  • Rotorua (ROT-Rotorua Regional)
    ‪16 min drive‬

Room options

View all photos for Deluxe Apartment, 1 Bedroom

Deluxe Apartment, 1 Bedroom | In-room safe, iron/ironing board, cots/infant beds, free WiFi

Deluxe Apartment, 1 Bedroom

  • 37 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Superior Studio

Superior Studio | In-room safe, iron/ironing board, cots/infant beds, free WiFi

Superior Studio

  • 26 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Family Apartment

Family Apartment | In-room safe, iron/ironing board, cots/infant beds, free WiFi

Family Apartment

  • 37 sq m
  • Sleeps 6
  • 1 Queen Bed and 2 Single Beds

View all photos for Family Apartment (Deluxe)

Family Apartment (Deluxe) | In-room safe, iron/ironing board, cots/infant beds, free WiFi

Family Apartment (Deluxe)

  • 37 sq m
  • Sleeps 6
  • 1 Queen Bed and 2 Single Beds

View all photos for Standard Apartment, 1 Bedroom

In-room safe, iron/ironing board, cots/infant beds, free WiFi

Standard Apartment, 1 Bedroom

  • 37 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Superior Studio

In-room safe, iron/ironing board, cots/infant beds, free WiFi

Superior Studio

  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Studio

Deluxe Studio | In-room safe, iron/ironing board, cots/infant beds, free WiFi

Deluxe Studio

  • 27 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Cottage

Cottage | In-room safe, iron/ironing board, cots/infant beds, free WiFi

Cottage

  • 67 sq m
  • Sleeps 9
  • 3 Single Beds OR 1 Queen Bed and 2 Single Beds

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About this property

Red Rock Thermal Motel

Motel with free parking, near Polynesian Spa
Along with an outdoor pool, this smoke-free motel has Access to hot tub and dry cleaning. Free WiFi in public areas and free self parking are also provided. Additionally, laundry facilities, tour/ticket assistance and a garden are on-site.
Red Rock Thermal Motel offers 19 accommodations with a safe and coffee/tea makers. Televisions come with satellite channels.

Bathrooms include a shower, complimentary toiletries and hairdryers. This Rotorua motel provides complimentary wireless Internet access. Additionally, rooms include an iron/ironing board and a ceiling fan. Housekeeping is provided on a daily basis.

An outdoor pool and Access to hot tub are on site.

Children aged under 12 years old are not allowed in the swimming pool or hot tub without adult supervision.

The recreational activities listed below are available either on-site or nearby; fees may apply.

During your stay at Red Rock Thermal Motel, you're just a quick walk from Kuirau Park. Features include free WiFi in public areas and free self-parking, plus an outdoor pool.
  • Free WiFi
  • Free self-parking
  • Continental breakfast served daily for a fee
  • Take a swim in the outdoor pool or soak in the hot tub
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • On-site recreation includes a playground
  • Just a 3-minute drive from Polynesian Spa and a few minutes from Skyline Rotorua
Red Rock Thermal Motel offers its guests an outdoor pool and Access to hot tub. WiFi is free in public spaces. A terrace, barbecue grills, and tour/ticket assistance are also featured at Red Rock Thermal Motel. Limited free parking is available on a first-come, first-served basis.

This 3.5-star Rotorua motel is smoke free.

For a fee, guests can enjoy a continental breakfast daily from 7 AM to 9 AM.
Room service (during limited hours) is available.

Languages

Afrikaans, Chinese (Mandarin), English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site parking

Food and drink

  • Daily continental breakfast available 7 AM to 9 AM for a fee: NZD 12 for adults and NZD 12 for children

Things to do

  • Outdoor pool
  • Playground
  • Spa tub

Family friendly

  • Cot (surcharge)
  • In-room microwave
  • Laundry facilities
  • Outdoor pool
  • Playground

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair accessible (may have limitations)

Room amenities

Bedroom

  • Bedsheets provided
  • Cot (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave

More

  • Ceiling fan
  • Iron/ironing board
  • Mobile key entry
  • Safe

Policies

Check-in

Check-in start time: 2 PM; check-in end time: 9 PM
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before 10 AM
Contactless check-out

Special check-in instructions

The front desk is open daily from 9 AM - 8 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are available for NZD 10.0 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: from approximately NZD 12 for adults and from NZD 12 for children
  • Crib (infant bed) fee: NZD 10.0 per night
  • Credit card charges are subject to a surcharge

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system and a first aid kit
The front desk at this property is open daily from 9 AM - 8 PM.
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.

National rating

For the benefit of our customers, we have provided a rating based on our ratings system.

Property is also known as

Red Rock Thermal
Red Rock Thermal Motel
Red Rock Thermal Motel Rotorua
Red Rock Thermal Rotorua
Red Rock Thermal Motel Motel
Red Rock Thermal Motel Rotorua
Red Rock Thermal Motel Motel Rotorua

Red Rock Thermal Motel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 185 out of 344 reviews
Rating 8 - Good. 121 out of 344 reviews
Rating 6 - Okay. 34 out of 344 reviews
Rating 4 - Poor. 4 out of 344 reviews
Rating 2 - Terrible. 0 out of 344 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

8.6/10

Property conditions & facilities

Reviews

8/10 Good

Verified traveller

Travelled with partner
Liked: Staff & service
Staff is friendly and helpful. It was an average stay but bonua ia the spa and the pool on site. Could do an upgrade in the rooms
Stayed 3 nights in Dec 2020

6/10 Okay

Craig, Auckland

Travelled with family
Liked: Cleanliness, staff & service
Property was ok Cottage is becoming vwry dated and needing maintenance done on it
Stayed 2 nights in Jul 2020

10/10 Excellent

Verified traveller

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were lovely. They remembered me from a year ago. Also, the facilities had a full sized oven which suited me.
Stayed 2 nights in Mar 2020

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The thermal poll was well kept and relaxing. The property is a bit dated, but well maintained, and the staff were helpful. A good value.
Stayed 1 night in Mar 2020

6/10 Okay

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
No Air Conditioning. Not much privacy. Other than that, place 2as okay for one night.
Stayed 1 night in Feb 2020

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Better Options for the Price
Stayed in 'The Cottage' and it was quite ordinary. Everything looking worn. Hole in lounge suite. Settee on porch repaired with sticky tape. Sheets appeared clean enough, but the rest of the bedding - duvets & blankets - visible that all needed a good wash and smelt less than fresh. If I was paying a budget price I would expect budget accom, but expected better than this for the price we paid (around A$250 per night). It also appeared that some rooms at the motel are being long-term let to WINZ benefit recipients, which certainly didn't add to the ambience of the place.
Stayed 3 nights in Sep 2019

10/10 Excellent

Verified traveller

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great having one queen bed in the room and one in the lounge, loads of space, nicely renovated, spa was awesome.
Stayed 1 night in Jul 2019

6/10 Okay

Verified traveller

Stayed 2 nights in Mar 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean ,quiet and comfortable beds . Friendly staff. Easy check-in . Great spa.
Stayed 3 nights in Feb 2019

10/10 Excellent

Mary, Glendora-CA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff was excellent. Check in was easy. We used the laundry facilities while there and that was nice. Spacious room-the shower was super nice.
Stayed 1 night in Oct 2018

10/10 Excellent

Maria, TX USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This motel is small but the room was a very good size with kitchenette and private bathroom. Plenty of hot water in the shower. The room was very clean and the young lady in the office is SUPER friendly and helpful. We would definitely stay again nice place, good price. Only suggestion is if you stay during the colder months inquire on how to turn on the heater in the room. It took us a little while to figure out how to turn on the panel heater.
Stayed 1 night in Nov 2018

6/10 Okay

Stephen, Sydney

Liked: Cleanliness, staff & service, room comfort
This motel is comfortable though requires a little bit of attention. For example the curtains are a bit worn at the base and the settee, due for replacement according to the owner, was looking very shabby. The bathroom was large and modern. The managers were very pleasant and helpful. It's a short drive to a supermarket and also to the city centre in the opposite direction.
Stayed 3 nights in Oct 2018

8/10 Good

Jo, Perth W.A.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and tidy room with good parking. Would stay again
Stayed 1 night in Aug 2018

10/10 Excellent

Tee, Perth, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Free Thermal bath and conveniently located.
Very helpful host. Walking distance to old St Faiths Anglican church and Te Papaiouru Marae and Kurau Park. For those who loves pies, especially mussel pies, Better Quality Pies is just down the road. After a day of sightseeing and walking, it was nice to soak in the free and very convenient thermal bath.
Stayed 3 nights in Sep 2018

10/10 Excellent

Verified traveller

Lovely people. Clean amenities. Quiet and comfortable.
Stayed 2 nights in Aug 2018

10/10 Excellent

Brian&Chris, Waihi Beach

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient quiet location, handy to shops and thermal park and lakefront walks.
Stayed 2 nights in Aug 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This was a Good place to relax. It was Quiet and Comfortable.
Stayed 4 nights in Aug 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay with the family. Awesome facilities around for the kids to enjoy
Stayed 2 nights in Jun 2018

10/10 Excellent

Shanaiah, New Zealand

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel and cheap
Excellent hotel, spa pool was a bonus, tidy room, gave free bottle of milk, was a very nice stay
Stayed 3 nights in Jun 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jun 2018

10/10 Excellent

Gloria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2018

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2018

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really great motel
Only had one night here but room 7 that we had was lovely. It was very clean with a really large comfy bed, you had everything you needed. It also had a private patio with a table and chairs. The thermal pool was great and you could lock the door so you were the only ones in there.

10/10 Excellent

patricia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
one night stay over between cities
make sure you pay in advance as they charge 2% if you uses you credit card. thermal pool is just a 10 min walk up the road. city centre with the EAT STREET a must to visit

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value for a short stay
Good economy for a short stay.
Stayed 2 nights in Jan 2018