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Rydges Rotorua

4.5 star property

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Photo gallery for Rydges Rotorua

Deluxe Room, 1 King Bed, Balcony | In-room safe, desk, iron/ironing board, free cots/infant beds
Suite, 1 Bedroom, City View | In-room safe, desk, iron/ironing board, free cots/infant beds
Garden
Spa
Exterior

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar

Explore the area

Map
10 Tryon Street, Whakarewarewa, Rotorua, Bay of Plenty, 3043
  • Whakarewarewa: The Living Maori Village
    ‪1 min walk‬
  • Polynesian Spa
    ‪4 min drive‬
  • Redwoods Whakarewarewa Forest
    ‪6 min drive‬
  • Rotorua (ROT-Rotorua Regional)
    ‪12 min drive‬

Room options

View all photos for Deluxe Room, 2 Queen Beds, Valley View

View from room

Deluxe Room, 2 Queen Beds, Valley View

  • Valley view
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed, Pool View

Deluxe Room, 1 King Bed, Pool View | In-room safe, desk, iron/ironing board, free cots/infant beds

Deluxe Room, 1 King Bed, Pool View

  • 24 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed | In-room safe, desk, iron/ironing board, free cots/infant beds

Deluxe Room, 1 King Bed

  • City view
  • 24 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, Multiple Beds, Pool View

In-room safe, desk, iron/ironing board, free cots/infant beds

Deluxe Room, Multiple Beds, Pool View

  • 24 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Bed

View all photos for Deluxe Room, Multiple Beds

In-room safe, desk, iron/ironing board, free cots/infant beds

Deluxe Room, Multiple Beds

  • City view
  • 24 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Bed

View all photos for Deluxe Room, 2 Queen Beds

In-room safe, desk, iron/ironing board, free cots/infant beds

Deluxe Room, 2 Queen Beds

  • City view
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed, Accessible

Deluxe Room, 1 King Bed, Accessible | In-room safe, desk, iron/ironing board, free cots/infant beds

Deluxe Room, 1 King Bed, Accessible

  • City view
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 2 Double Beds

Superior Room, 2 Double Beds | In-room safe, desk, iron/ironing board, free cots/infant beds

Superior Room, 2 Double Beds

  • City view
  • 24 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 2 Bedrooms

In-room safe, desk, iron/ironing board, free cots/infant beds

Suite, 2 Bedrooms

  • City view
  • 54 sq m
  • Sleeps 4
  • 1 King Bed and 2 Single Beds

View all photos for Suite, 1 Bedroom, City View

Suite, 1 Bedroom, City View | In-room safe, desk, iron/ironing board, free cots/infant beds

Suite, 1 Bedroom, City View

  • City view
  • 54 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed (City Facing)

In-room safe, desk, iron/ironing board, free cots/infant beds

Deluxe Room, 1 King Bed (City Facing)

  • City view
  • 27 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, Multiple Beds

Superior Room, Multiple Beds | In-room safe, desk, iron/ironing board, free cots/infant beds

Superior Room, Multiple Beds

  • City view
  • 24 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

View all photos for Deluxe Room, 1 King Bed, Balcony

Deluxe Room, 1 King Bed, Balcony | In-room safe, desk, iron/ironing board, free cots/infant beds

Deluxe Room, 1 King Bed, Balcony

  • Valley view
  • 24 sq m
  • Sleeps 2
  • 1 King Bed

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The price is €136
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includes taxes & fees
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About this property

Rydges Rotorua

Luxury hotel with fitness centre and 24-hour front desk
This smoke-free hotel features an outdoor pool, a restaurant and a fitness centre. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a conference centre and a coffee shop/cafe are on-site.
Rydges Rotorua offers 203 air-conditioned accommodations with a safe and coffee/tea makers. Flat-screen televisions come with premium satellite channels. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on a daily basis.

An outdoor pool and Access to hot tub are on site. Other recreational amenities include a fitness centre.
Rydges Rotorua's great location gets high marks from our customers. During your stay, you're just a quick walk from Whakarewarewa: The Living Maori Village. Free WiFi in public areas, free self-parking and an outdoor pool are available.
  • Free WiFi
  • Free self-parking
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Take a swim in the outdoor pool or soak in the hot tub
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • On-site recreation includes a gym
  • Guests have great things to say about the helpful staff and the pool
  • Steps from Whakarewarewa: The Living Maori Village and 6 minutes on foot from Rotorua Golf Club
Rydges Rotorua offers its guests an outdoor pool, Access to hot tub, and a fitness centre. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Event space at this hotel measures 651 square feet (60 square metres) and includes a conference centre. A vending machine, multilingual staff, and gift shops/newsstands are also featured at the luxury Rydges Rotorua. Self parking is free.

This 4.5-star Rotorua hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10 AM.
Chapman Restaurant – This restaurant serves breakfast and dinner. Guests can enjoy drinks at the bar.
24-hour room service is available.

Awards and affiliations

Eco-certified property
This property participates in Qualmark Sustainable Tourism Business Award – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

Chinese (Mandarin), English, Filipino, Hindi, Japanese, Russian

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10 AM for a fee: NZD 35 to 35 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Chapman Restaurant

Things to do

  • Gym
  • Heated pool
  • Hot tub
  • Outdoor pool
  • TV in common areas

Family friendly

  • Free cot
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Conference centre (651 square foot of space)
  • Meeting rooms

Outdoors

  • Garden
  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Braille/raised signage
  • High-pile carpet in room
  • Lift (173 centimetre wide door)
  • Stair-free path to entrance
  • Vibrating pillow alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

The property charges 2.00 per cent for credit card payments
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for NZD 60 per day.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately NZD 35 to 35 for adults and NZD 0 to 0 for children
  • Rollaway bed fee: NZD 60 per day
  • Credit card charges are subject to a surcharge of 2.00 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
This property uses geothermal energy
Safety features at this property include a smoke detector and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Front desk staff will greet guests on arrival at the property.

We should mention

  • Up to 2 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Property is also known as

Holiday Inn Hotel Rotorua
Holiday Inn Rotorua
Rotorua Holiday Inn
Holiday Inn Rotorua Hotel
Holiday Inn Rotorua Hotel Rotorua

Rydges Rotorua Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 528 out of 1096 reviews
Rating 8 - Good. 314 out of 1096 reviews
Rating 6 - Okay. 158 out of 1096 reviews
Rating 4 - Poor. 63 out of 1096 reviews
Rating 2 - Terrible. 33 out of 1096 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Wendell

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastically close to the Maori Geo thermal Village. Worth a visit.
Stayed 2 nights in Dec 2024

6/10 Okay

Ilya

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
A nice but run-down hotel. We booked two adjacent rooms, in one of them the aircon did not work, in the other the kettle didn’t work. Nice warmed up pool and kids play room.
Stayed 2 nights in Jan 2025

10/10 Excellent

Vanessa Anne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The laundry machines were much appreciated and convenient to use. Hotel was also very clean and comfortable.
Stayed 2 nights in Dec 2024

8/10 Good

Ethan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, well equipped rooms, great breakfast buffet (especially the hash browns!), nice pool & hot tubs. A bit far from town, but convenient for Te Puia and Whakarewarewa.

8/10 Good

Ting

Stayed 3 nights in Dec 2024

6/10 Okay

Sophia, Piangil

Liked: Cleanliness, staff & service, property conditions & facilities
Close to red woods and cultural experience. Pool and spa was good. For the price I did think the room was a bit ordinary, shower over bath and old and outdated. Wall appears to be coming away at the base of the window sill.
Stayed 2 nights in Dec 2024

8/10 Good

Hairong

Stayed 2 nights in Dec 2024

6/10 Okay

Swapna

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2024

6/10 Okay

Jin

Travelled with family and small children
Buffett is pricey and low quality.
Stayed 3 nights in Dec 2024

2/10 Terrible

Bethany

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 3 nights in Dec 2024

4/10 Poor

Abhishek

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Dirty, expensive, bad room service...etc.
Stayed 2 nights in Dec 2024

8/10 Good

Linda

Liked: Property conditions & facilities
Rather Run down furniture
Stayed 2 nights in Dec 2024

8/10 Good

ALYSSA

Stayed 1 night in Dec 2024

10/10 Excellent

Adrian

Stayed 1 night in Dec 2024

10/10 Excellent

Adam

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent experience
Stayed 1 night in Dec 2024

10/10 Excellent

Tuileva

Liked: Cleanliness, staff & service
Stayed 3 nights in Dec 2024

8/10 Good

Litia and John

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2024

10/10 Excellent

Mohini

Liked: Cleanliness, staff & service, property conditions & facilities
I left my passport behind and James and Simon were very helpful.
Stayed 2 nights in Dec 2024

6/10 Okay

Kendall

Thank you, it was okay
Stayed 2 nights in Dec 2024

8/10 Good

mika

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rydges in Rotorua was a great choice for us. It was convenient, safe, and clean. Rydges Rotorua is close to Te Puia, and our room had a view of the geothermal valley. The staff was friendly. However, some staff members were not knowledgeable about the area or activities that Rotorua had to offer. They said to check the pamphlets against the wall and call the places directly. We were used to having a concierge at other places we stayed at (Hilton properties). We were still able to enjoy ourselves at Skyline Rotorua Adventures but were not able to get to the other places that we wanted because everything seemed to close early. We missed the mud bath (you need old swimsuits/clothes that you don't mind throwing away) at Hells Gate, the night geyser tour, and the river rafting. That just means that we will have to return and spend more time there.
Stayed 2 nights in Nov 2024

10/10 Excellent

Neal

Liked: Cleanliness
Quality everyrthing. Staff superb. Pool gaming breakfast and barrista coffeehouse!! Convenient
Stayed 1 night in Dec 2024

10/10 Excellent

Finn

Stayed 2 nights in Nov 2024

10/10 Excellent

Sally

Liked: Cleanliness, staff & service, property conditions & facilities
Very good location
Stayed 2 nights in Dec 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Far from the town center
The manager of the hotel was helpful and kind. We stayed in the newest room that is a part of an upcoming redesign, and it was comfortable. In general, this hotel is far from town.
Stayed 3 nights in Dec 2024

10/10 Excellent

Annabelle

Liked: Cleanliness, staff & service, property conditions & facilities
We love it and always stay here when road tripping. Very convenient and facilities are great. Will be back!
Stayed 2 nights in Dec 2024