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Rydges Rotorua

4.5 star property

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Photo gallery for Rydges Rotorua

Deluxe Room, 1 King Bed, Balcony | In-room safe, desk, iron/ironing board, free cots/infant beds
Spa
Garden
Exterior
Suite, 1 Bedroom, City View | In-room safe, desk, iron/ironing board, free cots/infant beds

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Hot tub
  • Gym
  • 24/7 front desk
  • Pool
  • Room service

Explore the area

Map
10 Tryon Street, Whakarewarewa, Rotorua, Bay of Plenty, 3043
  • Whakarewarewa: The Living Maori Village
    ‪1 min walk‬
  • Whakarewarewa Thermal Reserve
    ‪16 min walk‬
  • Te Puia New Zealand Maori Arts and Crafts Institute
    ‪17 min walk‬
  • Rotorua (ROT-Rotorua Regional)
    ‪12 min drive‬

Room options

View all photos for Deluxe Room, 2 Queen Beds, Valley View

View from room

Deluxe Room, 2 Queen Beds, Valley View

  • 28 sq m
  • Valley view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed, Pool View

Deluxe Room, 1 King Bed, Pool View | In-room safe, desk, iron/ironing board, free cots/infant beds

Deluxe Room, 1 King Bed, Pool View

  • 24 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed | In-room safe, desk, iron/ironing board, free cots/infant beds

Deluxe Room, 1 King Bed

  • 24 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, Multiple Beds, Pool View

In-room safe, desk, iron/ironing board, free cots/infant beds

Deluxe Room, Multiple Beds, Pool View

  • 24 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Bed

View all photos for Deluxe Room, Multiple Beds

In-room safe, desk, iron/ironing board, free cots/infant beds

Deluxe Room, Multiple Beds

  • 24 sq m
  • City view
  • Sleeps 4
  • 1 Queen Bed and 1 Double Bed

View all photos for Deluxe Room, 2 Queen Beds

In-room safe, desk, iron/ironing board, free cots/infant beds

Deluxe Room, 2 Queen Beds

  • 28 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed, Accessible

Deluxe Room, 1 King Bed, Accessible | In-room safe, desk, iron/ironing board, free cots/infant beds

Deluxe Room, 1 King Bed, Accessible

  • 28 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 2 Double Beds

Superior Room, 2 Double Beds | In-room safe, desk, iron/ironing board, free cots/infant beds

Superior Room, 2 Double Beds

  • 24 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 2 Bedrooms

In-room safe, desk, iron/ironing board, free cots/infant beds

Suite, 2 Bedrooms

  • 54 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 2 Single Beds

View all photos for Suite, 1 Bedroom, City View

Suite, 1 Bedroom, City View | In-room safe, desk, iron/ironing board, free cots/infant beds

Suite, 1 Bedroom, City View

  • 54 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed (City Facing)

In-room safe, desk, iron/ironing board, free cots/infant beds

Deluxe Room, 1 King Bed (City Facing)

  • 27 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, Multiple Beds

Superior Room, Multiple Beds | In-room safe, desk, iron/ironing board, free cots/infant beds

Superior Room, Multiple Beds

  • 24 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

View all photos for Deluxe Room, 1 King Bed, Balcony

Deluxe Room, 1 King Bed, Balcony | In-room safe, desk, iron/ironing board, free cots/infant beds

Deluxe Room, 1 King Bed, Balcony

  • 24 sq m
  • Valley view
  • Sleeps 2
  • 1 King Bed

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About this property

Rydges Rotorua

Luxury hotel with fitness centre and 24-hour front desk
This smoke-free hotel features an outdoor pool, a restaurant and a fitness centre. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a conference centre and a coffee shop/cafe are on-site.
Rydges Rotorua offers 203 air-conditioned accommodations with a safe and coffee/tea makers. Flat-screen televisions come with premium satellite channels. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on a daily basis.

An outdoor pool and Access to hot tub are on site. Other recreational amenities include a fitness centre.
Rydges Rotorua's great location gets high marks from our customers. During your stay, you're just a quick walk from Whakarewarewa: The Living Maori Village. Free WiFi in public areas, free self-parking and an outdoor pool are available.
  • Free WiFi
  • Free self-parking
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Take a swim in the outdoor pool or soak in the hot tub
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • On-site recreation includes a gym
  • Guests have great things to say about the location and the clean guestrooms
  • Steps from Whakarewarewa: The Living Maori Village and 6 minutes on foot from Rotorua Golf Club
Rydges Rotorua offers its guests an outdoor pool, Access to hot tub, and a fitness centre. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Event space at this hotel measures 651 square feet (60 square metres) and includes a conference centre. A vending machine, multilingual staff, and gift shops/newsstands are also featured at the luxury Rydges Rotorua. Self parking is free.

This 4.5-star Rotorua hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10 AM.
Chapman Restaurant – This restaurant serves breakfast and dinner. Guests can enjoy drinks at the bar.
24-hour room service is available.

Awards and affiliations

Eco-certified property
This property participates in Qualmark Sustainable Tourism Business Award – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

Chinese (Mandarin), English, Filipino, Hindi, Japanese, Russian

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10 AM for a fee: NZD 35 to 35 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Chapman Restaurant

Things to do

  • Gym
  • Heated pool
  • Outdoor pool
  • Spa tub
  • TV in common areas

Family friendly

  • Free cot
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Conference centre (651 square foot of space)
  • Meeting rooms

Outdoors

  • Garden
  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Braille/raised signage
  • High-pile carpet in room
  • Lift (173 centimetre wide door)
  • Stair-free path to entrance
  • Vibrating pillow alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

The property charges 2.00 per cent for credit card payments
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for NZD 60 per day.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately NZD 35 to 35 for adults and NZD 0 to 0 for children
  • Rollaway bed fee: NZD 60 per day
  • Credit card charges are subject to a surcharge of 2.00 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
This property uses geothermal energy
Safety features at this property include a smoke detector and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Front desk staff will greet guests on arrival at the property.

We should mention

  • Up to 2 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Property is also known as

Holiday Inn Hotel Rotorua
Holiday Inn Rotorua
Rotorua Holiday Inn
Holiday Inn Rotorua Hotel
Holiday Inn Rotorua Hotel Rotorua

Rydges Rotorua Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 493 out of 1010 reviews
Rating 8 - Good. 290 out of 1010 reviews
Rating 6 - Okay. 141 out of 1010 reviews
Rating 4 - Poor. 57 out of 1010 reviews
Rating 2 - Terrible. 29 out of 1010 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Ioana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

8/10 Good

ian

Liked: Cleanliness, staff & service, amenities
Its an older hotel but in a great spot with thermal park right behind it
Stayed 3 nights in Nov 2024

4/10 Poor

Martine

Liked: Staff & service
Disliked: Cleanliness
Tired property with cleanliness issues
The bathroom smelled musty. Specifically like old and heavily used neoprene wetsuits. I found approximately 30 hairs that did not belong to me on the bathroom floor. When I went to use a tissue to collect them and throw them away, the tissue was filled with other filth and dust. The hallways were dated and dingy. From the photos, I thought this was a newer hotel, but it is not. Room finishings and carpet were tired. The uncleanliness of the bathroom mixed with the tiredness of the furnishings and hallways made me feel that everything was unclean. Bed was comfortable and buffet breakfast was good. Staff was nice. Unfortunately the uncleanliness of the bathroom could not be redeemed by any other hotel feature.
Stayed 1 night in Nov 2024

8/10 Good

Wairua

Stayed 2 nights in Nov 2024

6/10 Okay

Juliana

Liked: Staff & service
Disliked: Cleanliness
Ok
Stayed 1 night in Nov 2024

4/10 Poor

Charles

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Average hotel at best don’t recommend
Stayed 2 nights in Nov 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

6/10 Okay

ajit

Travelled with family, Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
Rooms could be cleaner. Otherwise staff was great. Breakfast was splendid.
Stayed 2 nights in Nov 2024

10/10 Excellent

Dianne

Stayed 2 nights in Nov 2024

6/10 Okay

Hoai-Huong Linda

Travelled with family
Liked: Staff & service, room comfort
Stayed 1 night in Nov 2024

8/10 Good

Sally

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would stay there again.
Stayed 2 nights in Nov 2024

8/10 Good

Upinder

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Overalll it’s good hotel with plenty of parking except it’s a bit far from cbd
Stayed 3 nights in Jul 2024

8/10 Good

Tiana

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Food could have been better dinner and breakfast but beautiful stay
Stayed 1 night in Nov 2024

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Erik

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A nice hotel very convenient for a visit to the nearby Maori village and geothermal features.
Stayed 2 nights in Nov 2024

10/10 Excellent

Marcie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The pool was very warm and the hot tubs were nice. The staff was very friendly and helpful. It is smelly! But that’s to be expected. I would stay there again.
Stayed 3 nights in Nov 2024

10/10 Excellent

Lesley

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and buffet breakfast
Stayed 1 night in Nov 2024

10/10 Excellent

Robyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We were there overnight and had tea at Chapmans restaurant which was awesome breakfast next morning was average
Stayed 1 night in Nov 2024

4/10 Poor

Verified traveller

Travelled with family
Disliked: Staff & service, property conditions & facilities
Zero service
Absolutely non-existent customer service. The front desk staff member was rude and disinterested.
Stayed 1 night in Nov 2024

8/10 Good

Maria

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Nice view from the King Room. Bathroom dated but clean. Bed comfy with pillow options.
Stayed 2 nights in Nov 2024

10/10 Excellent

Bridgett

Stayed 1 night in Nov 2024

10/10 Excellent

Vasilina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Righ near geizers
Stayed 1 night in Nov 2024

8/10 Good

John, Falls Church

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable hotel in a convenient location. The breakfast was excellent. Easy access to many attractions and a 5 minute drive from the downtown shopping and restaurant venues,
Stayed 3 nights in Nov 2024

10/10 Excellent

Margaret

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Staff were very welcoming and helpful. Room was lovely and big. Comfy beds, hot shower, heaps of towels, coffee pod machine. Pool was great, spa was lovely. Laundry handy. Good little gift shop. Didn’t eat at Rydges as too expensive - $65pp. Hard to find somewhere reasonable to eat in Rotorua, everything overpriced and very touristy.
Stayed 3 nights in Nov 2024

2/10 Terrible

Jamie, Concord

Stayed 3 nights in Oct 2024