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Arawa Park Hotel

4.0 star property

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Photo gallery for Arawa Park Hotel

Exterior
Deluxe King Room | Minibar, blackout curtains, iron/ironing board, free WiFi
Meeting facility
King One Bedroom Suite | Minibar, blackout curtains, iron/ironing board, free WiFi
Reception

Reviews

7.2 out of 10
Good

Popular amenities

  • 24/7 front desk
  • Bar
  • Gym
  • Room service
  • Breakfast available
  • Housekeeping

Explore the area

Map
272 Fenton St, Rotorua, 3201
  • Rotorua Central Mall
    ‪12 min walk‬
  • Government Gardens
    ‪17 min walk‬
  • Tamaki Maori Village
    ‪18 min walk‬
  • Rotorua (ROT-Rotorua Regional)
    ‪12 min drive‬

Room options

View all photos for Deluxe King Room

Deluxe King Room | Minibar, blackout curtains, iron/ironing board, free WiFi

Deluxe King Room

  • 48 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 2 Queen Beds

Minibar, blackout curtains, iron/ironing board, free WiFi

Superior Room, 2 Queen Beds

  • 35 sq m
  • Sleeps 5
  • 2 Queen Beds

View all photos for King One Bedroom Suite

Minibar, blackout curtains, iron/ironing board, free WiFi

King One Bedroom Suite

  • 76 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Twin Room, 2 Queen Beds

Minibar, blackout curtains, iron/ironing board, free WiFi

Deluxe Twin Room, 2 Queen Beds

  • 48 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Twin Room, 2 Queen Beds, Ground Floor

Minibar, blackout curtains, iron/ironing board, free WiFi

Deluxe Twin Room, 2 Queen Beds, Ground Floor

  • 50 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Twin Room, 2 Queen Beds, Accessible

Minibar, blackout curtains, iron/ironing board, free WiFi

Superior Twin Room, 2 Queen Beds, Accessible

  • 39 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Family Room

Family Room | Minibar, blackout curtains, iron/ironing board, free WiFi

Family Room

  • 44 sq m
  • Sleeps 6
  • 3 Queen Beds

View all photos for Accessible Superior Twin

Minibar, blackout curtains, iron/ironing board, free WiFi

Accessible Superior Twin

  • Sleeps 4
  • 2 Queen Beds

View all photos for Ground Floor Deluxe Twin

Minibar, blackout curtains, iron/ironing board, free WiFi

Ground Floor Deluxe Twin

  • Sleeps 4
  • 2 Queen Beds

View all photos for King Suite

Minibar, blackout curtains, iron/ironing board, free WiFi

King Suite

  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Room

Minibar, blackout curtains, iron/ironing board, free WiFi

Family Room

  • Sleeps 6
  • 3 Queen Beds

View all photos for Superior Queen Room

Minibar, blackout curtains, iron/ironing board, free WiFi

Superior Queen Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe King Room

Minibar, blackout curtains, iron/ironing board, free WiFi

Deluxe King Room

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Twin Room

Minibar, blackout curtains, iron/ironing board, free WiFi

Deluxe Twin Room

  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Twin Room

Minibar, blackout curtains, iron/ironing board, free WiFi

Superior Twin Room

  • Sleeps 4
  • 2 Queen Beds

Similar properties

Exterior

Rydges Rotorua

  • Pool
  • Hot tub
  • Parking included
  • Free WiFi
4.2 out of 5, Very good, (1004)
The price is €129
for 1 room
includes taxes & fees
21 Feb - 22 Feb
Rydges Rotorua

About this property

Arawa Park Hotel

Luxury Rotorua hotel in Glenholme with free parking
Along with a restaurant, this smoke-free hotel has a fitness centre and a bar/lounge. Free WiFi in public areas and free self parking are also provided. Additionally, a business centre, conference space and concierge services are on-site. Housekeeping is available on request.
Arawa Park Hotel offers 135 accommodations with minibars and coffee/tea makers. 50-inch Smart televisions come with satellite channels.

Bathrooms include complimentary toiletries and hairdryers. Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Additionally, rooms include an iron/ironing board and a ceiling fan. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the comfortable beds at Arawa Park Hotel. During your stay, you're just a quick walk from Racing Rotorua. Enjoy features like free WiFi in public areas and free self-parking, plus a restaurant.
  • Free Wi-Fi (speed: 25+ Mbps)
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Full breakfast served daily for a fee
  • Services include babysitting, dry cleaning/laundry and a concierge
  • On-site recreation includes a gym
  • Guests really like the accommodation for the cleanliness, spaciousness and comfy beds
  • Just a 2-minute drive from Polynesian Spa and 7 minutes from Skyline Rotorua
There's a restaurant on site. You can enjoy a drink at the bar/lounge. A business centre and meeting rooms are available.

Public spaces have free WiFi. A fitness centre, multilingual staff, and gift shops/newsstands are also featured at the luxury Arawa Park Hotel. Self parking is free.

This 4-star Rotorua hotel is smoke free.

For a fee, guests can enjoy a full breakfast daily from 6:30 AM to 10 AM.
Atrium Restaurant – This restaurant serves breakfast, lunch and dinner.
Room service (during limited hours) is available.

Awards and affiliations

Eco-certified property
This property participates in Qualmark Sustainable Tourism Business Award – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English, Hindi

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily full breakfast available 6:30 AM to 10 AM for a fee: NZD 30 to 30 for adults and NZD 15 to 20 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Atrium Restaurant

Things to do

  • Gym

Family friendly

  • In-room babysitting
  • Laundry facilities
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Conference space
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • 50-inch smart TV with cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Mini-fridge
  • Minibar

More

  • Ceiling fan
  • Heating (climate-controlled)
  • Iron/ironing board
  • LED lighting

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10 AM
Contactless check-out
Express check-out available

Special check-in instructions

The property charges 2.00 per cent for credit card payments
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Cash deposit: NZD 100 per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately NZD 30 to 30 for adults and NZD 15 to 20 for children
  • Credit card charges are subject to a surcharge of 2.00 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Cashless transactions are available
This property uses geothermal energy
Front desk staff will greet guests on arrival at the property.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Property is also known as

Rotorua Rydges
Rydges Rotorua Hotel
Rydges Hotel
Rydges Hotel Rotorua
Rydges Rotorua
Rotorua Rydges Hotel
Rydges Rotorua Hotel Rotorua
Rydges

Arawa Park Hotel Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 229 out of 1002 reviews
Rating 8 - Good. 345 out of 1002 reviews
Rating 6 - Okay. 239 out of 1002 reviews
Rating 4 - Poor. 121 out of 1002 reviews
Rating 2 - Terrible. 68 out of 1002 reviews

7.4/10

Cleanliness

7.8/10

Staff & service

6.8/10

Amenities

6.4/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

6/10 Okay

Warren

Travelled with partner
Liked: Cleanliness
Basic accommodation. Restaurant service was very slow.
Stayed 1 night in Nov 2024

6/10 Okay

Arvin

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Cleanliness
Stayed 1 night in Nov 2024

4/10 Poor

Jacqui

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Absolutely disgusting, blood on the sheets etc. bath dirty, food on the floor. No utensils to make coffee. Very disappointing, as it was lovely years ago
Stayed 1 night in Nov 2024

8/10 Good

Vicki

Stayed 2 nights in Oct 2024

8/10 Good

Marie

Travelled with family
Liked: Cleanliness, staff & service, amenities
We had an amazing and friendly welcome. Clean and very comfortable. Thank you. 😊
Stayed 1 night in Nov 2024

4/10 Poor

Paige

Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Bathroom was dirty and spa bath didn’t work :(
Stayed 1 night in Nov 2024

6/10 Okay

Sharon

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 1 night in Oct 2024

4/10 Poor

Jigar

Travelled with family, Travelled with family and small children
Disliked: Amenities, property conditions & facilities
Property - very old, echoing in room Ground floor - drainage noise So much noise in property.. not able to sleep.
Stayed 3 nights in Oct 2024

8/10 Good

tristan

Liked: Cleanliness, staff & service
The room was spacious and tidy, though the decor was a bit dated. The bed was comfortable. We enjoyed our stay, and would stay again.
Stayed 1 night in Oct 2024

4/10 Poor

Sofia

Travelled with partner
Disliked: Staff & service
I wasn’t happy with this property. For the price that we’ve paid was much more expensive than what I expected. The air conditioner was not working. The phone in the room was broken. The bathroom are old and the amenities are not updated. I will not go back again.
Stayed 2 nights in Oct 2024

4/10 Poor

Verified traveller

Liked: Room comfort
Disliked: Property conditions & facilities
The facade is the best part. After the hotel feel like an old gothic.
Stayed 1 night in Oct 2024

10/10 Excellent

Divvy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

6/10 Okay

Klissa

Stayed 2 nights in Oct 2024

6/10 Okay

Cristian, Santiago

Travelled with partner
Disliked: Staff & service, amenities
It is an average hotel. Photos are real but it give you a luxury hotel and it is not
Stayed 2 nights in Oct 2024

6/10 Okay

Hongbo

Stayed 1 night in Oct 2024

10/10 Excellent

joanne

Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Oct 2024

6/10 Okay

Aman

Business traveller
Liked: Staff & service
Disliked: Property conditions & facilities
Great customer service however, entire property looks very tired and in need of renovation.
Stayed 2 nights in Oct 2024

8/10 Good

Kristyna

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We liked how spacious the room was. Shower needs an upgrade. Overall a nice place to stay. Good location.
Stayed 2 nights in Oct 2024

8/10 Good

Erueti

Liked: Cleanliness
Stayed 2 nights in Oct 2024

8/10 Good

Delwyn

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms a bit dated but functional and comfortable, great entertainment options on the tv, and the backdoor to the carpark was a great convenience. Was nice to have a small fridge to keep a few snacks for our little ones. Staff even helped us by giving us ice for the road as we went onto our next adventure.
Stayed 2 nights in Oct 2024

8/10 Good

James

Liked: Staff & service
Stayed 1 night in Oct 2024

8/10 Good

ELAVARASAN

Travelled with family
Stayed 2 nights in Oct 2024

10/10 Excellent

Mithlesh narayan

Liked: Cleanliness, staff & service, property conditions & facilities
Very professional
Stayed 1 night in Oct 2024

10/10 Excellent

Chelsea

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall experience was awesome
Stayed 2 nights in Sep 2024

8/10 Good

William

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious room was nice. Bathroom could be cleaner....
Stayed 1 night in Oct 2024