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Hôtel Cardinal

3.0 star property

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Exterior
Premium Double Room | Premium bedding, individually furnished, desk, laptop workspace
Daily continental breakfast (EUR 12 per person)
Superior Double Room | Premium bedding, individually furnished, desk, laptop workspace
Daily continental breakfast (EUR 12 per person)

Reviews

8.4 out of 10
Very good

Popular amenities

  • Housekeeping
  • Breakfast available
  • Free WiFi

Explore the area

Map
1 Place de la Cathedrale, Rouen, 76000
  • Rouen Cathedral
    ‪1 min walk‬
  • Rue du Gros-Horloge
    ‪1 min walk‬
  • Rue Saint-Romain
    ‪3 min walk‬
  • Rouen (URO-Rouen - Seine Valley)
    ‪27 min drive‬

Room options

View all photos for Economy Double Room, 1 Queen Bed

Economy Double Room, 1 Queen Bed | Premium bedding, individually furnished, desk, laptop workspace

Economy Double Room, 1 Queen Bed

  • 15 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Double Room

Superior Double Room | Premium bedding, individually furnished, desk, laptop workspace

Superior Double Room

  • 23 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Triple Room

Triple Room | Premium bedding, individually furnished, desk, laptop workspace

Triple Room

  • 19 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

View all photos for Premium Double Room

Premium Double Room | Premium bedding, individually furnished, desk, laptop workspace

Premium Double Room

  • 26 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Romantic Double Room

Romantic Double Room | Premium bedding, individually furnished, desk, laptop workspace

Romantic Double Room

  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Classic Double Room

Classic Double Room | Premium bedding, individually furnished, desk, laptop workspace

Classic Double Room

  • 20 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

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includes taxes & fees
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About this property

Hôtel Cardinal

Rouen hotel in Rouen City Centre
This smoke-free hotel features free Wi-Fi in public areas.
Hôtel Cardinal offers 15 accommodations with a hairdryer. This individually furnished accommodation includes desks. Beds feature premium bedding. Flat-screen televisions are featured in guestrooms.

Bathrooms include baths or showers. This Rouen hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Housekeeping is provided on a daily basis.

During your stay at Hôtel Cardinal, you're just a quick walk from Rouen Christmas Market. Free WiFi in public areas and breakfast (surcharge) are available.
  • Free Wi-Fi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Continental breakfast served weekdays for a fee
  • Steps from Rouen Christmas Market and Rue du Gros-Horloge
Public spaces have free WiFi.

This 3-star Rouen hotel is smoke free.

For a fee, guests can enjoy a continental breakfast on weekdays from 7:00 AM and 9:30 AM.

Languages

English, French

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Weekday continental breakfast available 7:00 AM to 9:30 AM for a fee: EUR 12 for adults and EUR 12 for children

Family friendly

  • Soundproofed rooms

Conveniences

  • Limited-hour front desk

Guest services

  • Housekeeping (daily)

Accessibility

  • No lift

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV

More

  • Desk
  • Heating
  • Individual furnishings
  • Laptop workspace
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 9:00 PM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Late check-out subject to availability

Special check-in instructions

The front desk is open daily from 8:00 AM - 9:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Cots (infant beds) are available for EUR 8.0 per day.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 1.40 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: from approximately EUR 12 for adults and from EUR 12 for children
  • Crib (infant bed) fee: EUR 8.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards and debit cards; cash is not accepted
The front desk at this property is open daily from 8:00 AM - 9:00 PM.
Guests arriving after 6:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Cardinal Hotel
Cardinal Hotel Rouen
Cardinal Rouen
Hôtel Cardinal Hotel
Hôtel Cardinal Rouen
Hôtel Cardinal Hotel Rouen

Hôtel Cardinal Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 30 out of 61 reviews
Rating 8 - Good. 18 out of 61 reviews
Rating 6 - Okay. 7 out of 61 reviews
Rating 4 - Poor. 4 out of 61 reviews
Rating 2 - Terrible. 2 out of 61 reviews

9.0/10

Cleanliness

8.4/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Valerie

Travelled with group
Excellent location. Great service.
Stayed 1 night in Sep 2024

10/10 Excellent

J Laurence, Sun City

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel right on the Rouen cathedral square.
Stayed 2 nights in Oct 2024

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay, excellent breakfast and the host is wonderful!!! Bedding and shower head perfect!!!
Stayed 1 night in Sep 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly and helpful staff. Extremely accommodating.
Stayed 1 night in Sep 2024

10/10 Excellent

Nathan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location at cathedral square, clean & convenient with excellent service - strongly recommend for anyone looking to stay in Rouen city center.
Stayed 4 nights in Sep 2024

6/10 Okay

Andy, Macclesfield

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
Arrived at the hotel around 8pm to find no one on reception, although booking says open until 9pm. Wasn’t able to advise arrival after 6pm as we were delayed by traffic on the way. No one answered the telephone number stuck to the entrance but someone from the bar next door let us in! As there was no one on reception we could enquire about breakfast the following morning. Disappointed with our room - seems a lot smaller than any on the photos (no 9). Also has peeling paintwork and mould in the shower. Not what I expected to pay over £90 for 1 night. There are certainly better and cleaner hotels in Rouen for the price.
Stayed 1 night in Sep 2024

6/10 Okay

Ernest

Stayed 1 night in Jul 2024

10/10 Excellent

Stephen

Stayed 1 night in Jul 2024

10/10 Excellent

Sophie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

Rosemary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The excellent location was the most important.
Stayed 1 night in Jun 2024

10/10 Excellent

James

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great location, across from the cathedral. All aspects are comfortable.
Stayed 1 night in Feb 2024

10/10 Excellent

Douglas

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

8/10 Good

Christina

Stayed 1 night in Oct 2023

6/10 Okay

Ronald

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
We liked the area, room was just ok. Good for walking around the old town
Stayed 2 nights in Oct 2023

10/10 Excellent

kristin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Charming, spotless boutique hotel
Hotel Cardinal was a perfect hotel for us. It is lovingly cared for by the owner who does the cleaning herself. The rooms are very nicely appointed and most have a direct view of the Rouen Cathedrale that cannot be beat. Breakfast offers a variety of fresh foods in a pretty little room with lovely stained glass windows. If we are ever in Rouen we would ONLY stay here!
Stayed 2 nights in Sep 2023

8/10 Good

Mikhail, Loudonville

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, small, but typical for a European standard room size, towels were heavily worn. No safe in the room.
Stayed 2 nights in Sep 2023

8/10 Good

Ronald

Nice hotel, right next the cathedral and rue de l’Horloge
Stayed 3 nights in Sep 2023

4/10 Poor

Chris

Disliked: Staff & service, room comfort
Small, noisy and hot.
We paid extra for an upgraded room, but the room we had was extremely small, barely room to walk around the bed. The room was hot and as there was no airconditioning we had to keep the window open all night which meant it was very noisy due to the partying going on until about 3 am and the streetcleaners. The facilities were basic, not even a rubbish bin anywhere in the bedroom or bathroom. The cups in the bathroom were dirty with toothpaste residue from previous guests. The mirror had a chunk missing leaving a sharp edge right by the handle for the taps. The towels were dirty so we left them on the floor for housekeep to replace, as instructed. Housekeeping came and just hung up the towels so then we had damp and dirty towels for morning. There was no-one at reception most of the time and no way to contact them, you just let yourself in with a PIN code for the main entrance. Overall a disappointing and expensive stay with very little sleep.
Stayed 2 nights in Aug 2023

6/10 Okay

Neil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
A good location right opposite the cathedral and next to a few good cafe bars. No car parking on site but there is an underground carpark within 5 mins walk. At 11pm there is a lightship on the outside walls of the cathedral - worth watching. Breakfast at the hotel though was expensive for what we got.
Stayed 1 night in Jul 2023

10/10 Excellent

Ann

Stayed 1 night in Jul 2023

2/10 Terrible

Howard

Travelled with partner
Liked: Cleanliness
On arrival at 2 PM, the front doors were locked and we had to call an emergency number to get somebody to open. The rooms are exceedingly small and no decor. We had to call to ask for basics like a blanket for the bed, pillows, shampoo. The staff is tiny, and seem to be stretched too thin, but very pleasant when you could find them. This was our first night after an overnight flight, and we did not know that there would be a loud sound and light projection on the cathedral wall directly across the square. Having said all that, did we hate it? No, not really, but wouldn’t really want to stay there again.
Stayed 1 night in Jun 2023

10/10 Excellent

Donald

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2023

10/10 Excellent

Rachel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, would recommend
Wonderful location, comfortable, clean, and the staff were helpful and friendly. As the website says, there's no onsite parking but there is a lot and garage about 5 minutes walking away. Right on the square with a beautiful view of the cathedral.
Stayed 1 night in Jun 2023

8/10 Good

Carol, Potomac

Stayed 1 night in May 2023

10/10 Excellent

Margaret

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful Location
Stayed 2 nights in Mar 2023