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Hôtel Mercure Rouen Centre Champ-de-Mars

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hôtel Mercure Rouen Centre Champ-de-Mars

Property amenity
Exterior
Exterior
Property amenity
Exterior

Reviews

8.2 out of 10

Very good

Popular amenities

  • Bar
    Bar
  • Spa
    Spa
  • Parking available
    Parking available
  • Gym
    Gym
  • Room service
    Room service
  • Laundry
    Laundry

Explore the area

Map
12 bis Avenue Aristide Briand, Rouen, Seine-Maritime, 76000
  • Church of Saint-Maclou
    9 min walk
  • Rouen Christmas Market
    12 min walk
  • Rouen Cathedral
    12 min walk
  • Rouen (URO-Rouen - Seine Valley)
    23 min drive

Room options

View all photos for Privilege, Room, 1 Double Bed with Sofa bed

Individually decorated, individually furnished, desk, laptop workspace

Privilege, Room, 1 Double Bed with Sofa bed

  • 32 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Classic Room, 2 Single Beds

Classic Room, 2 Single Beds | Individually decorated, individually furnished, desk, laptop workspace

Classic Room, 2 Single Beds

  • 24 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Room, 1 Double Bed

Individually decorated, individually furnished, desk, laptop workspace

Standard Room, 1 Double Bed

  • 24 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Privilege, Room, 1 Double Bed

Individually decorated, individually furnished, desk, laptop workspace

Privilege, Room, 1 Double Bed

  • 32 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Room, 1 Queen Bed

Individually decorated, individually furnished, desk, laptop workspace

Superior Room, 1 Queen Bed

  • 24 sq m
  • Sleeps 2
  • 1 Queen Bed

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Exterior
Hyatt Place Rouen
Pool
Spa
Pet-friendly
Free WiFi
4.5 out of 5, Wonderful, (51)
The price is €107
for 1 night
includes taxes & fees
5 Dec - 6 Dec
Hyatt Place Rouen

About this property

Hôtel Mercure Rouen Centre Champ-de-Mars

Rouen hotel in Rouen City Centre with full-service spa and fitness centre
A full-service spa, a restaurant and a fitness centre are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a bar/lounge, a sauna and self parking. Housekeeping is available on request.
Hôtel Mercure Rouen Centre Champ-de-Mars offers 107 air-conditioned accommodations with complimentary bottles of water and coffee/tea makers. Each accommodation is individually furnished and decorated. Flat-screen televisions come with premium satellite channels. Bathrooms include baths or showers and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a sauna and a fitness centre.
Guests can indulge in a pampering treatment at the hotel's full-service spa. The spa is equipped with a sauna. The spa is open daily.
Our customers tell us that they can't get enough of the helpful staff at Hôtel Mercure Rouen Centre Champ-de-Mars. During your stay, you're just a quick walk from Seine. You'll find features such as free WiFi in public areas, plus a full-service spa and a restaurant.
  • Free WiFi
  • Enjoy French cuisine while dining at A l'Epicerie
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Treat yourself with a visit to the full-service spa
  • Amenities include a front desk safe, a business centre and meeting rooms
  • On-site recreation includes a gym and a sauna
  • Within a 10-minute walk of Seine and Aitre St. Maclou
  • Pets welcome for a fee
Hôtel Mercure Rouen Centre Champ-de-Mars offers its guests a full-service spa, a sauna, and a fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

A business centre and meeting rooms are available. Event space at this hotel measures 10764 square feet (1000 square metres) and includes conference space. The business-friendly Hôtel Mercure Rouen Centre Champ-de-Mars also features a terrace, a garden, and laundry facilities. For a fee, parking is available.

This 4-star Rouen hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10 AM.
A l'Epicerie – This restaurant specialises in French cuisine and serves lunch and dinner.
Late-night fare is available from room service (during limited hours).

Languages

Arabic, English, French, Italian, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Covered parking on site (EUR 19.20 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10 AM for a fee: EUR 14.90 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • A l'Epicerie

Family friendly

  • Free cot
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 10,764 square feet of conference space
  • Business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Full-service spa

  • Sauna
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 6 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Late-night room service

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • Pets: EUR 15 per pet, per night
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: EUR 150 per accommodation, per stay
  • A tax is imposed by the city: EUR 1.90 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 14.90 per person
  • Covered self-parking fee: EUR 19.20 per day
  • Pet fee: EUR 15 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Mercure Rouen Champ De Mars Hotel Rouen
Mercure Rouen Champ Mars Hotel
Mercure Champ Mars Hotel
Mercure Champ Mars
Mercure Rouen Champ Mars
Mercure Rouen Champ de Mars
Mercure Rouen Champ Mars Rouen
Hôtel Mercure Rouen Centre Champ-de-Mars Hotel
Hôtel Mercure Rouen Centre Champ-de-Mars Rouen
Hôtel Mercure Rouen Centre Champ-de-Mars Hotel Rouen

Hôtel Mercure Rouen Centre Champ-de-Mars Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 200 out of 510 reviews" "
Rating 8 - Good. 203 out of 510 reviews" "
Rating 6 - Okay. 70 out of 510 reviews" "
Rating 4 - Poor. 26 out of 510 reviews" "
Rating 2 - Terrible. 11 out of 510 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Jairo

Stayed 1 night in Aug 2024

10/10 Excellent

Susan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay
Stayed 1 night in Aug 2024

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely stay
One night and provided all we needed. Short walk into beautiful Rouen
Stayed 1 night in Aug 2024

10/10 Excellent

C

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

8/10 Good

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Alberto

Liked: Cleanliness, staff & service, property conditions & facilities
Easy check in and check out
Stayed 1 night in Aug 2024

6/10 Okay

Gareth

Liked: Cleanliness, staff & service, property conditions & facilities
Ok for the money but expected better from the bran
Must admit I’m confused what to expect from Mercure these days. It’s hard to tell the really quality from the more basic in the same band. This is one of the more basic. It shares a lot of its facilities- check in, bar, restaurant, parking with the attached Ibis. The location is a bit off putting at first but is only a 5-10 min walk to the main centre, restaurants etc, The room was okay for the money, clean and spacious but pretty basic. The parking underground is ridiculously tight for large cars but do-able with care. Costs about €15 for 24 hours. Disappointing that in the fitness room only the treadmill seemed to work & on some days both the sauna or steam room were turned off
Stayed 4 nights in Aug 2024

10/10 Excellent

Philip

Stayed 1 night in Aug 2024

10/10 Excellent

Cassio

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great property however a bit far from the beaten track.
Stayed 1 night in Jul 2024

8/10 Good

James

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Really nice hotel conveniently located on the outskirts of Rouen. Property was in excellent condition, modern and clean rooms and well equipped bathrooms. Very welcoming front desk who were predominately multi-lingual. The surrounding area felt safe, but was busy as you’d expect for a city centre hotel. Parking was secure underground, really good if you were stopping en route to another destination, and very reasonable rate (something like €1.50 per hour). Breakfast was of great quality and a decent variety of options (continental, cereals, cheeses, some fruit - our only minor observation is there could have been more variety of fruit!)
Stayed 1 night in Jul 2024

6/10 Okay

Dirk

Stayed 1 night in Jul 2024

8/10 Good

George

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely
Rouen is a lovely city to walk and visit. Great place to soak in history, talk with people and rethink your life priorities.
Stayed 1 night in Jul 2024

2/10 Terrible

Larisa, Jersey city

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Every day something was broken: plumbing problems flooded floor, shampoo holder, telephone to reception, stop working keys, paper cups in the room , no apologies, breakfast is extremely poor, espresso machine was broken, dirty bathroom, dirty glasses, very difficult parking. Staff is rude, almost no English. We were stayed in the basement room near the garage exit: smell, noise. One star hotel could be better. Nobody cares about anything.
Stayed 3 nights in Jul 2024

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

8/10 Good

Lee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

4/10 Poor

Robert

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
We booked a ‘privilege room’ for my partner & 2 children age 5 & 7 as this was the option for sleeping 4 people. When we arrived it was clear the hotel was undergoing building works internally with no apparent reception desk for the hotel which shared an entrance with the Ibis hotel next door. Our room smelt strongly of paint, it had a separate study room which had a sofa bed for the kids. The furniture was really sparse. In the entrance hallway, it was really dark, it needed extra wall lights and a console to put items on. The main bedroom needed at least a chair & side table. Plug sockets didn’t work by the headboard. No sockets in hallway so we had to charge our phones in the kids/ study room over night. The coffee machine was in the kids / study room so not ideal for making a drink when the kids have gone to bed. The windows were able to fully open in both rooms with no safety closing mechanism, not ideal for two young children sleeping in the sofa room. The bathroom although well presented with soaps, shampoos, etc didn’t have a heated towel rail which we found very odd. The toilet room was separate without a basin which we find very unhygienic. The ‘privilege room’ felt very ‘temporary’ with very thin walls between rooms, decorating details such as paint work, grouting in bathroom all very messy, not to a 4 star hotel standard. It was disappointing to have all of these items dampen our experience at the hotel and we would not return because o
Stayed 1 night in May 2024

6/10 Okay

Verified traveller

Liked: Cleanliness, room comfort
Under construction but decent
Hotel under reconstruction. The sixth floor was being painted and had the floor covered with plastic. Room was decent but had a view of the fire escape and parking. The parking was incredibly tight. Good luck if you have a mid size car. The restaurant was new and some items were not available but the staff was just great.
Stayed 1 night in Apr 2024

4/10 Poor

Andrew

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Stayed 3 nights in Mar 2024

10/10 Excellent

Marian

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

8/10 Good

Prosperity

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good for price
Nice place to stay near Notre Dame Cathedral.
Stayed 1 night in Dec 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very friendly, helpful staff. Immediately upgraded us when our air conditioning did not work. Clean, modern rooms. Appreciated having on site parking.
Stayed 1 night in Sep 2023

4/10 Poor

Christine

Liked: Room comfort
Disliked: Cleanliness, property conditions & facilities
Not our favorite;(
The location was great, parking on site was also Appreciated, & the staff were very friendly & the breakfast buffets was delicious. However, the cleanliness of our unit—the bathroom in particular, needed attention! The bathroom tile was moldy; the shower curtain was dirty. & full of mold & scum at the bottom; the mirror light did not work & was not fixed even when we told the front desk person about it twice.
Stayed 3 nights in Sep 2023

8/10 Good

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Rouen stopover
It was a last minute decision to stay at the Mercure in Rouen. The directions were hard to follow. The parking lot was awful. The hotel lobby, staff, and room was very nice. We enjoyed the stay.
Stayed 1 night in Sep 2023

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Don't be fooled by the outside appearance of this hotel, inside is of a very good quality.
Stayed 1 night in Sep 2023

2/10 Terrible

Helen

Stayed 1 night in Sep 2023