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Hyatt Place Rouen

4.0 star property

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Photo gallery for Hyatt Place Rouen

Terrace/patio
Terrace/patio
Classic Room, 2 Single Beds (Cathedral View) | Premium bedding, in-room safe, desk, laptop workspace
Premium bedding, in-room safe, desk, laptop workspace
Deluxe Room, 2 Single Beds | Premium bedding, in-room safe, desk, laptop workspace

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Spa
  • Bar
  • Parking available
  • Gym
  • Pool

Explore the area

Map
77 Route De Neufchatel, Rouen, 76000
  • Tour Jeanne d'Arc
    ‪12 min walk‬
  • Musée des Beaux-Arts
    ‪14 min walk‬
  • Hotel de Ville
    ‪16 min walk‬
  • Rouen (URO-Rouen - Seine Valley)
    ‪25 min drive‬

Room options

View all photos for Deluxe Room, 1 King Bed

Premium bedding, in-room safe, desk, laptop workspace

Deluxe Room, 1 King Bed

  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Single Beds

Premium bedding, in-room safe, desk, laptop workspace

Deluxe Room, 2 Single Beds

  • 22 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Room, 2 Single Beds

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 2 Single Beds

  • 22 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Room, 2 Single Beds, Accessible (Roll-In Shower)

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 2 Single Beds, Accessible (Roll-In Shower)

  • 22 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Room, 1 King Bed (Cathedral View)

Standard Room, 1 King Bed (Cathedral View) | Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed (Cathedral View)

  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed

  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room, 2 Single Beds (Cathedral View)

Premium bedding, in-room safe, desk, laptop workspace

Classic Room, 2 Single Beds (Cathedral View)

  • 22 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Premium Room, 1 King Bed with Sofa bed

Premium bedding, in-room safe, desk, laptop workspace

Premium Room, 1 King Bed with Sofa bed

  • 27 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

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  • Spa
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4.8 out of 5, Exceptional, (529)
The price is €199
for 1 room
includes taxes & fees
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About this property

Hyatt Place Rouen

Beaux Arts hotel with full-service spa and 24-hour fitness centre
Along with a full-service spa, this smoke-free hotel has an indoor pool and a restaurant. WiFi in public areas is free. Additionally, a 24-hour fitness centre, a bar/lounge and a sauna are on-site. Change of towels is available on request
Hyatt Place Rouen offers 85 accommodations with laptop-compatible safes and a hairdryer. Beds feature premium bedding. 55-inch flat-screen televisions come with digital channels.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include offices, desks and telephones. Additionally, rooms include an iron/ironing board and free toiletries. Hypo-allergenic bedding and change of towels can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool, a sauna and a 24-hour fitness centre.
Le Spa has 4 treatment rooms, including rooms for couples. Services include massages. The spa is equipped with a sauna and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

During your stay at Hyatt Place Rouen, you're just a quick walk from Musée des Antiquites. You'll find features such as free WiFi in public areas, plus a full-service spa and an indoor pool. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Take a swim in the indoor pool
  • Treat yourself to massages at Le Spa
  • Amenities include a car charging station, a lift and a terrace
  • On-site recreation includes a 24-hour gym, a steam room and a sauna
  • Within a 10-minute walk of Musée des Antiquites and Museum de Rouen
  • Pets welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
Hyatt Place Rouen offers its guests a full-service spa, an indoor pool, and a sauna. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

A 24-hour fitness centre, spa services, and a terrace are also featured at Hyatt Place Rouen. For a fee, parking is available.

This 4-star Rouen hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:00 AM and at the weekend from 7:00 AM to 10:30 AM.
Restaurant-Bar Zoom – This restaurant serves breakfast, lunch and dinner.
Room service (during limited hours) is available.

Languages

English, French, Italian, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Free offsite parking within 100 metres
  • Street parking available
  • Secured, covered parking on site (EUR 19 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 10:30 AM on weekends; EUR 25 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Restaurant-Bar Zoom

Things to do

  • 24-hour gym
  • Bicycle storage
  • Full-service spa
  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • Indoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Vending machine

Guest services

  • Change of towels on request
  • Housekeeping (daily)

Outdoors

  • Garden
  • Outdoor furniture
  • Pool loungers
  • Terrace

Full-service spa

  • 4 treatment rooms
  • Couples treatment rooms
  • Massage
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Area rugs in room
  • Lift (90 centimetre wide door)
  • Thin carpet in public areas
  • Tile flooring in public areas
  • Tile flooring in room
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (95 centimetre high)
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with digital channels

Food and drink

  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Office
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: EUR 25.00 per accommodation, per night
  • Food and water bowls are available

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 1.90 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 25 per person
  • Covered self-parking fee: EUR 19.00 per day (in/out privileges)
  • Pet fee: EUR 25.00 per accommodation, per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, ANCV Cheques-vacances and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
This property uses eco-friendly cleaning products
Front desk staff will greet guests on arrival at the property.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Hyatt Place Rouen Hotel
Hyatt Place Rouen Rouen
Hyatt Place Rouen Hotel Rouen

Hyatt Place Rouen Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 49 out of 76 reviews
Rating 8 - Good. 20 out of 76 reviews
Rating 6 - Okay. 2 out of 76 reviews
Rating 4 - Poor. 4 out of 76 reviews
Rating 2 - Terrible. 1 out of 76 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

9.6/10

Amenities

9.8/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

8/10 Good

jhoanne

Stayed 1 night in Nov 2024

10/10 Excellent

Mohammed

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful location and hotel
Easy to check in and plenty of car spaces available Breakfast was full continental. Bedroom came with air conditoning unit and bed was very comfortable. Very spacious room! Shower came with very good pressure. Fitness suite had cardio machines and some weights. Nothing bad to say at all.
Stayed 1 night in Nov 2024

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Robert

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
beautiful grounds, good food, excellent amenities, super helpful staff.
Stayed 1 night in Aug 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

charles

Travelled with group
Liked: Cleanliness, staff & service, amenities
property brand new. very modern staff is terrific.
Stayed 1 night in Oct 2024

10/10 Excellent

Davinder

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful new hotel with great rooms and staff
Stayed 1 night in Oct 2024

10/10 Excellent

Rashmi

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
This is great place to stay while in Rouen. Brand new property and less than a 25 min. Walk to the city center. Parking is 20 euro and safe while convenient. Rooms are spacious and brand new. Staff is lovely at check in and check out. Thank you Fanny at check in for being able to guide us on questions we had. Safe area and up on a hill. Nice place to wind down with after dinner drinks and relax in the common area.
Stayed 1 night in Oct 2024

8/10 Good

Sara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
High quality and comfortable hotel
Lovely and interesting renovation of an old school building. Room was really comfortable and well appointed with high quality furnishings. Breakfast was lovely and again of a high quality. There was a small but decent gym. Only negative for us was that whilst the hotel does have a spa/ pool this was part of a facility which cost an additional £20euros entry for 2 hours access and had quite limited opening hours (i.e. not open pre breakfast and closed quite early in the evening) which made it not worthwhile for us on a one night stay. The hotel is walk from the centre of town which is a bit hilly on the return. Again not an issue for us but could be for some. - though think it was on a bus route. Overall though highly recommended
Stayed 1 night in Oct 2024

8/10 Good

Maribelle

Liked: Cleanliness, staff & service
The bathroom is very tiny. The water temperature in the shower would suddenly get hot or cold. Sink is too small and no counter to put toiletries. Staff is very nice and hotel is very clean.
Stayed 2 nights in Sep 2024

10/10 Excellent

Robert

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Above all the service which was prompt, helpful and friendly. The view of Rouen is gorgeous as are the gardens. Breakfasts are delicious and the food plentiful. Well equipped and pleasent gym A hotel to enjoy and relax in, and a good base to see Rouen
Stayed 2 nights in Sep 2024

10/10 Excellent

Miwa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was so nice to stay in a brand new hotel with comfortable room and bed. The breakfast was great as well.
Stayed 1 night in Aug 2024

10/10 Excellent

Yannick

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

8/10 Good

Luis Díaz

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

10/10 Excellent

Ludovic

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Très bel hôtel, spacieux.
Hôtel neuf. Petit déjeuner au top. Isolation de la chambre convenable. Personnel sympathique
Stayed 2 nights in Nov 2024

10/10 Excellent

Nathalie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Très beau séjour et très bel établissement
Magnifique hôtel flambant neuf avec beaucoup d'espace. Les chambres sont spacieuses et décorées avec gout. Le petit déjeuner est complet. Personnel agréable et efficace, mais il semble qu'il y est un problème de sous effectif. Le spa est agréable mais petit en fonction de la taille de l'hôtel, et les créneaux réservables à l'avance (et payant... dommage) n'empêchent la présence de beaucoup trop de monde. Envisageable de faire passer les créneaux de 2 H à 1 H en limitant le nombre de personnes y ayant accès ?
Stayed 2 nights in Nov 2024

10/10 Excellent

Carla

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

10/10 Excellent

Philippe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Très plaisant hôtel.
Stayed 1 night in Oct 2024

6/10 Okay

David Julie

Liked: Property conditions & facilities, room comfort
Des efforts encore à faire
Hôtel neuf mais beaucoup de poussière dans les chambres.. nous avons dû demander de refaire le ménage! Sur la partie restauration des efforts encore à faire car ne remettent pas tout systématiquement et le soir au restaurant peu de choix et des choses manquantes. Cependant, très à l’écoute et sont conscients des choses à améliorer.
Stayed 2 nights in Oct 2024

4/10 Poor

Magalie

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Sejour entre amis
Decevant tant au niveau reception Spa indisponible et personne nayant jamais rappelé pour avoir l'honnêteté de le dire Et alors le petit deja pas au standing d'un hyatt.... Service depassée par le nombre de clients a 9h 1 seule machine a café et en panne a deux reprises.. Buffet mal desservi pour le prix beaucoup trop daliments manquant sans parler des restant de pancake trop dur et inmangeable.. Aucune offre commerciale a laccueil franchement deplorable
Stayed 1 night in Oct 2024

2/10 Terrible

Emmanuel

Disliked: Staff & service
Stayed 1 night in Oct 2024

10/10 Excellent

Quentin

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hôtel très agréable avec beaucoup de charme. Je n'ai malheureusement pas eu le temps d'essayer le spa... Petit effort à faire sur le petit déjeuner.
Stayed 1 night in Sep 2024

10/10 Excellent

Laurent

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Découverte
Stayed 1 night in Oct 2024

10/10 Excellent

Dominique

Stayed 1 night in Oct 2024