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Classic Double Room, 1 Double Bed

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Privilege, Double Room, 1 Double Bed, Balcony, View

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Classic Double Room, 1 Double Bed with Sofa bed

Bed Count 1 Full Bed Maximum Occupancy 4 Max

Classic Double Room, Multiple Beds

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Classic Twin Room, 2 Single Beds

Bed Count 1 King Bed Maximum Occupancy 2 Max

Hotel Description

Our customers tell us that they can't get enough of the helpful staff at Mercure Rouen Centre Cathedrale. During your stay, you're just a quick walk from Rue Saint-Romain. Enjoy features like free WiFi in public areas, plus a restaurant and a bar.

  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • To-go breakfast served daily for a fee
  • Self-parking available for a fee
  • Amenities include free newspapers in reception, a front desk safe and laundry facilities
  • Guests have great things to say about the helpful staff and the location
  • Steps from Rouen Cathedral and 4 minutes on foot from Church of Saint-Maclou
  • Pets welcome for a fee

Mercure Rouen Centre Cathedrale ratings based on 3 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Mercure Rouen Centre Cathedrale

Everyone (2) Couples (1)
5 out of 5
👍

Posted by on 27 Jul 2022

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Comment from Hotel Management

27 Jul 2022 by Christophe POMAREDE

Bonjour, Merci pour cette très bonne note ! Nous sommes ravi.e.s de savoir que vous avez apprécié votre séjour. A très bientôt dans notre établissement ! Cordialement, Christophe POMAREDE, directeur

4 out of 5

Hôtel agréable situé plein centre ville.

Chambre confortable . Espace petit déjeuner agréable . Petit - déjeuner varié. Emplacement idéal pour visiter la ville et shopping. Accès à l’Hôtel en voiture par des rues très étroites et à sens unique .

Posted by , from Nancy on 30 Dec 2017

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4 out of 5

Nuit rouennaise

Pros: L'accueil et le petit déjeuner
Cons: Une douche aurait été plus confortable qu'une baignoire . Les carreaux des fenêtres sont très sales, du mal à voir la cathédrale !
Location: Plein centre à 2 pas du parvis de la cathédrale
En plein centre ville mais peu aisé d'accès (plan de circulation ) . Chambres bien équipées mais un peu défraîchies. Une rénovation des partes communes est en cours, concerne t elle les chambres ? Petit déjeuner et personnel excellents .

Posted by , from saint malo on 24 Oct 2016

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About the Mercure Rouen Centre Cathedrale

Location 7 rue Croix de Fer, Rouen, Seine-Maritime 76000

Property Features

There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi and wired Internet are free in public spaces. A library, multilingual staff, and complimentary newspapers in the lobby are also featured at Mercure Rouen Centre Cathedrale. Limited parking is available for a fee and is offered on a first-come, first-served basis. This 4-star Rouen hotel is smoke free.

  • 125 guestrooms or units
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Library
  • Newspapers in lobby (free)
  • Television in lobby
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Free WiFi
  • Soundproofed rooms
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi , Free wired internet

Parking

Self parking (surcharge)

Transport

  • Train station: Theatre des Arts Tram Station (1.3 km / 0.8 mi)
  • Metro station: Palais de Justice Tram Station (0.4 km / 0.3 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Mercure Rouen Centre Cathedrale offers 125 accommodations with minibars and a safe. Satellite televisions are provided. This Rouen hotel provides complimentary wireless Internet access. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

  • Minibar
  • In-room dining
  • Television
  • Satellite channels
  • Coffee maker
  • Housekeeping (daily)
  • Hairdryer
  • Safe
  • Telephone
  • Iron and ironing board
  • Blackout curtains
  • Sound-insulated rooms
  • Climate control
  • Change of towels (on request)
  • Change of bedsheets (on request)

Food & Drink

For a fee, guests can enjoy a to-go breakfast daily from 6:30 AM to 10 AM.

Mercure Rouen Centre Cathedrale has a restaurant on site.

Room service is available.

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible registration desk
  • Stair-free path to entrance
  • Wheelchair accessible parking
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time ends at midnight
  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 18

Special check-in instructions:

To make arrangements for check-in, please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests will receive an email 24 hours before arrival with check-in instructions and an access code. Guests can access their accommodation through a private entrance. If driving, please contact this property in advance for more information (e.g. directions). For more details, please contact the property using the information on the booking confirmation.

To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests will receive an email 24 hours before arrival with check-in information and an access code. Front desk staff will greet guests on arrival. Guests who plan to drive should contact this property in advance for more details (e.g. directions). For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Pet Policy

  • Pets: EUR 15 per pet, per nightService animals are exempt from fees.

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and cash

Cashless transactions are available

Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Eurocard and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. Cashless payment methods are available for all transactions.

  • Humane animal treatment
  • Sustainability/community reinvestment (10% revenue or more)
  • Guest education on local ecosystems and culture
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Security system
  • Debit cards not accepted
  • Staffed front desk
  • Private entrance
  • Guest will receive an email before arrival 24 hours
  • Smoke detector
  • Advance notice recommended for guests arriving by car
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Guest accommodation is not sealed after cleaning
  • Cashless transactions are available
  • Masks are compulsory at the property
  • Reservation is not required for facilities on-site
  • Staff wears personal protective equipment
  • Property follows sanitisation practices of SGS (3rd party expert - Global)
  • Protective clothing is available to guests
  • Masks are available to guests
  • Mobile key entry is not available
  • Gloves are available to guests
  • Food service has been amended for enhanced safety
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Children stay free - maximum age 12
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • No cots (infant beds) available
  • Guests will receive an email with special check-in instructions
  • Property does not follow a brand or regulatory agency's sanitisation guidelines
  • Individually-wrapped food options are available
  • Children stay free
  • Individually-wrapped food options are available for breakfast
  • Parking height restrictions apply
  • Number of children who can stay free - 2

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 1.80 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for to-go breakfast: from approximately EUR 19.90 per person
  • Self-parking fee: EUR 18 per day
  • Pet fee: EUR 15 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Mercure Cathedrale
  • Mercure Cathedrale Hotel
  • Mercure Cathedrale Hotel Rouen Centre
  • Mercure Rouen Centre
  • Mercure Rouen Centre Cathedrale
  • Accor Rouen Centre Cathedrale
  • Mercure Rouen Centre Cathedrale Hotel Rouen
  • Mercure Rouen Centre Cathedrale Hotel
  • Mercure Rouen Cathedrale Rouen
  • Mercure Rouen Centre Cathedrale Hotel
  • Mercure Rouen Centre Cathedrale Rouen
  • Mercure Rouen Centre Cathedrale Hotel Rouen

You should know

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Up to 2 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

National Rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.