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The Tunbridge Wells Hotel

3.5 star property

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Photo gallery for The Tunbridge Wells Hotel

Bathroom
Food and drink
Interior
Bathroom
Room

Reviews

8.4 out of 10
Very good

Popular amenities

  • Parking available
  • Bar
  • 24/7 front desk
  • Room service
  • Housekeeping
  • Free WiFi

Explore the area

Map
58 The Pantiles, Royal Tunbridge Wells, England, TN2 5TD
  • Pantiles
    ‪1 min walk‬
  • Assembly Hall Theater
    ‪12 min walk‬
  • Tunbridge Wells Golf Club
    ‪14 min walk‬
  • London (LGW-Gatwick)
    ‪38 min drive‬

Room options

View all photos for Double Room

Double Room | Iron/ironing board, free WiFi, bed sheets

Double Room

  • 16 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Double Room

Deluxe Double Room | Iron/ironing board, free WiFi, bed sheets

Deluxe Double Room

  • 20 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Family Room

Family Room | Iron/ironing board, free WiFi, bed sheets

Family Room

  • 24 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Superior Twin Room

Superior Twin Room | Iron/ironing board, free WiFi, bed sheets

Superior Twin Room

  • 20 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Suite

Suite | Iron/ironing board, free WiFi, bed sheets

Suite

  • 25 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Single Room

Single Room | Iron/ironing board, free WiFi, bed sheets

Single Room

  • 6 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Economy Double Room

Economy Double Room | Iron/ironing board, free WiFi, bed sheets

Economy Double Room

  • 10 sq m
  • Sleeps 2
  • 1 Double Bed

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Superior Quadruple Room | Desk, iron/ironing board, free WiFi, bed sheets

Royal Wells Hotel

  • Pet-friendly
  • Parking included
  • Free WiFi
  • Restaurant
4.4 out of 5, Excellent, (854)
The price is €117
for 1 room
includes taxes & fees
6 Apr - 7 Apr
Royal Wells Hotel

About this property

The Tunbridge Wells Hotel

Hotel in Royal Tunbridge Wells with 24-hour front desk and restaurant
This smoke-free hotel features a restaurant, a bar/lounge and self parking. WiFi in public areas is free. Additionally, a meeting room, a 24-hour front desk and a hair salon are on-site.
The Tunbridge Wells Hotel offers 20 accommodations with espresso makers and coffee/tea makers. Flat-screen televisions come with digital channels. Bathrooms include complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include telephones along with free local calls (restrictions may apply). Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Our customers tell us that they can't get enough of the helpful staff at The Tunbridge Wells Hotel. During your stay, you're just a quick walk from Pantiles. Features include free WiFi in public areas, plus a restaurant and a bar.
  • Free WiFi
  • Enjoy British cuisine while dining at The Eating House
  • Self-parking available for a fee
  • Amenities include a meeting room and a terrace
  • Steps from Pantiles and 5 minutes on foot from Spa Valley Railway
There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. The Tunbridge Wells Hotel also features a terrace, room service (during limited hours), and a hair salon. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 3.5-star Royal Tunbridge Wells hotel is smoke free.

The Eating House – This restaurant specialises in British cuisine.
Room service (during limited hours) is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Parking on site (GBP 10 per day)
  • Limited on-site parking

Food and drink

  • A bar/lounge
  • A restaurant

Restaurants on site

  • The Eating House

Conveniences

  • 24-hour front desk
  • Hair salon

Guest services

  • Housekeeping (daily)

Business services

  • Meeting room

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Limited room service

More

  • Free local calls
  • Heating
  • Iron/ironing board on request
  • Phone
  • Portable fan

Policies

Check-in

Check-in start time: 2 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Renovations and closures

The property is closed between 13 September and 13 September.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for GBP 25.0 per day.
  • Cots (infant beds) are available for GBP 10.0 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self-parking fee: GBP 10 per day
  • Crib (infant bed) fee: GBP 10.0 per night
  • Rollaway bed fee: GBP 25.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.

Property is also known as

Tunbridge Wells Hotel
The Tunbridge Wells Hotel Royal Kent
The Pantiles Hotel
The Tunbridge Wells Ho

The Tunbridge Wells Hotel Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 114 out of 245 reviews
Rating 8 - Good. 83 out of 245 reviews
Rating 6 - Okay. 28 out of 245 reviews
Rating 4 - Poor. 17 out of 245 reviews
Rating 2 - Terrible. 3 out of 245 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

David

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great! Friendly, helpful staff. Room was comfortable and clean. Will stay again! Thank you!
Stayed 2 nights in Dec 2024

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Dec 2024

2/10 Terrible

Jan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

4/10 Poor

Niraj

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Teresa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely friendly cozy
Absolutely loved the stay. Staff were amazing, Breakfast was super tasty and great value. Beautiful lounge & bar area. Really enjoyed the Christmas switch on. Christmas huts along the Pantiles.
Stayed 2 nights in Nov 2024

6/10 Okay

Andrew

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Good and bad
It was nice welcoming hotel ,the manager was very attentive,had some food at night was very good ,the room was adequate the mattress was horrendous the springs on one side had gone ,woke up in the morning back was creasing me room was 41
Stayed 1 night in Nov 2024

10/10 Excellent

Christopher

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
As we were on the top floor it was nicely quiet at night. Very handy location for the high street. Parking was easy. Breakfast was very good. Had a lovely stay.
Stayed 2 nights in Oct 2024

10/10 Excellent

Shem

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Angela

Stayed 1 night in Sep 2024

10/10 Excellent

Michael

Stayed 1 night in Sep 2024

10/10 Excellent

Deborah

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed for 3 nights for a business trip, I chose the hotel mainly as I've been to the area a few times, been quite disappointed with others in the area and wanted a hotel that had a good location for things to do after work. The hotel is within walking distance of the main shopping town, lots of restaurants and bars and train station too and it proved to be perfect for me! The immediate surrounding area of the pantiles was lovely with plenty going on if you don't want to stray far but even though it was busy I didn't get disturved by noise from the town below which was an initial worry, it's very convenient! I was on the Fourth floor, which had lots of stairs and as an old building, it had no lift, this was fine for me but definitely worth taking into account when booking as a special request if you have limited mobility! My room was impeccably clean, I've been in the area many times at other hotels and this hotel was the best by a mile! The coffee supplies, water and towels were changed daily and the bathroom was modern with great shower and bath facilities! I only ate in the restaurant once but found the food to be absolutely delicious and fresh, there was a great varied selection and very reasonably priced for a hotel! The check in/check out process was very smooth and all the staff I met were incredibly friendly and accommodating! 10/10 stay, I will be back again and highly recommend!
Stayed 3 nights in Sep 2024

8/10 Good

Lauren

Business traveller
Liked: Cleanliness, staff & service, amenities
Lovely, characterful hotel. Stayed in the single room and it was great - had everything needed. It was very hot in the room, but imagine that'll be nice in winter. There are lots of narrow stairs, which makes walking with a suitcase difficult, but the staff member on check-in did offer to carry my luggage to my room. I look forward to staying again.
Stayed 1 night in Sep 2024

6/10 Okay

Tim

Business traveller
Liked: Staff & service, room comfort
Disliked: Cleanliness
Stayed 1 night in Sep 2024

8/10 Good

Chris

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

Sharon

The noise out the front after midnight
Stayed 1 night in Sep 2024

8/10 Good

Cynthia

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is old with great characters, these days being given a bath is a bonus, the location is excellent, it is within walking distance of everything, there are beautiful shops, cafes, pubs and parks. The parking is not ideal, (due to our ailments, we are not able to walk very far), with the burden of a big suitcase, it was a struggle, to walk across a busy main street to the hotel, however, the staff are most helpful. One important advice, we have overlooked, with the absence of a lift, being on the 5th floor is no laughing matter. Still recommend it for a short break.
Stayed 3 nights in Aug 2024

4/10 Poor

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
I specifically asked for a quiet room. They put me overlooking the main road where endless trucks kept me up all night.
Stayed 1 night in Aug 2024

10/10 Excellent

martin

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean room and all we needed for our stay which was a friend’s wedding. Food was very nice which you had to pay for separately
Stayed 2 nights in Aug 2024

6/10 Okay

Luke

Travelled with partner
Liked: Staff & service
Great location, but quite expensive for standard of hotel, plus no breakfast included in the price
Stayed 2 nights in Aug 2024

6/10 Okay

Mark

Business traveller
Room very noisy, faced onto a busy main road. Window wouldn’t close so very poor nights sleep
Stayed 2 nights in Aug 2024

8/10 Good

Philip

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

8/10 Good

Yvonne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

4/10 Poor

Gillian

Business traveller
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, room comfort
Disappointing
This is my second stay at this hotel (in the same room coincidently). During the night there was a lot of noise sounding like a toilet cistern filling up (not mine) which I could not figure out where it was coming from. I got about 2 hours sleep in total. Checking in experience was not great as they were busy preparing for an evening event. On check out I was checked out by the night porter as it was quite early. I was not asked how the stay was and didn’t feel it could be dealt with even if I did. I would not be put off booking the hotel again, however I would check what room I was going to be out in.
Stayed 1 night in Jul 2024

10/10 Excellent

Joy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Old Hotel in the Pantiles
Lovely Room - Nespresso Coffee Machine looking out over the Pantilles great location- old hotel but quaint.
Stayed 1 night in Jul 2024

10/10 Excellent

Yvonne

Liked: Cleanliness, staff & service, property conditions & facilities
Exceptionally helpful staff. Pleasing spacious room
Stayed 2 nights in Aug 2024