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Le Chatel

2.0 star property

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Family Quadruple Room | In-room safe, desk, rollaway beds, free WiFi
Exterior
Pool
In-room safe, desk, rollaway beds, free WiFi
Pool

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • Parking included
  • Pet-friendly
  • Housekeeping
  • Breakfast available
  • Free WiFi

Explore the area

Map
20 avenue de la vallee, Royat, Puy-de-Dome, 63130
  • Royat Spa
    ‪5 min walk‬
  • Place de Jaude
    ‪5 min drive‬
  • Vercingétorix Statue
    ‪7 min drive‬
  • Clermont-Ferrand (CFE-Clermont-Ferrand - Auvergne Intl.)
    ‪22 min drive‬

Room options

View all photos for Family Quadruple Room

Family Quadruple Room | In-room safe, desk, rollaway beds, free WiFi

Family Quadruple Room

  • 20 sq m
  • Sleeps 4
  • 1 Queen Bed OR 2 Single Beds

View all photos for Double Room, 1 Double Bed

Double Room, 1 Double Bed | In-room safe, desk, rollaway beds, free WiFi

Double Room, 1 Double Bed

  • 16 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Basic Room, 1 Double Bed

Basic Room, 1 Double Bed | In-room safe, desk, rollaway beds, free WiFi

Basic Room, 1 Double Bed

  • 11 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Twin Room

Twin Room | In-room safe, desk, rollaway beds, free WiFi

Twin Room

  • 13 sq m
  • Sleeps 2
  • 2 Single Beds

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Front of property

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  • Spa
  • Pet-friendly
  • Free WiFi
4.5 out of 5, Wonderful, (271)
The price is €141
for 1 room
includes taxes & fees
2 Mar - 3 Mar
Hotel Princesse Flore

About this property

Le Chatel

Hotel with free parking, a quick walk to Royat Spa
This smoke-free hotel features a restaurant, a bar/lounge and a library. Free WiFi in public areas and free self parking are also provided. Additionally, free newspapers, tour/ticket assistance and a front desk safe are on-site.
Le Chatel offers 30 accommodations with a safe and a hairdryer. LCD televisions come with premium cable channels.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. A nightly turndown service is provided and housekeeping is offered on a daily basis.

The recreational activities listed below are available either on-site or nearby; fees may apply.
During your stay at Le Chatel, you're just a quick walk from Auvergne Volcanoes Regional Nature Park. Features include free WiFi in public areas and free self-parking, plus a restaurant.
  • Free WiFi
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Amenities include free newspapers in reception, a front desk safe and multilingual staff
  • Just a 1-minute drive from Royat Spa and 5 minutes from Maison de la Culture
  • Pets welcome for a fee (restrictions apply)
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. A library, a terrace, and multilingual staff are also featured at Le Chatel. Limited free parking is available on a first-come, first-served basis.

This Royat hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 7 AM to 10 AM.
On-site venue – This restaurant serves breakfast, lunch and dinner. A children's menu is available.

Languages

English, French

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking
  • Free self parking on site
  • Limited on-site parking

Food and drink

  • Daily buffet breakfast available 7 AM to 10 AM for a fee: EUR 9.50 for adults and EUR 6.50 for children
  • A bar/lounge
  • A restaurant

Things to do

  • Library

Family friendly

  • Rollaway/extra bed (surcharge)

Conveniences

  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

Room amenities

Bedroom

  • Bedsheets provided
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • LCD TV with premium cable channels

More

  • Connecting rooms available
  • Desk
  • Heating
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 8:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

The front desk is open Monday - Sunday (7:00 AM - 1:30 PM) and Monday - Sunday (4:00 PM - 8:00 PM)
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: EUR 7.00 per accommodation, per day
  • Maximum 1 pets
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 10.0 per night.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 0.90 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 9.50 for adults and from EUR 6.50 for children
  • Pet fee: EUR 7.00 per accommodation, per day
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property's front desk is open during the following times:
  • Monday - Sunday: 7:00 AM - 1:30 PM
Guests arriving after 8:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Le Chatel
Le Chatel Hotel
Le Chatel Hotel Royat
Le Chatel Royat
Chatel Hotel Royat
Chatel Royat
Le Chatel Hotel
Le Chatel Royat
Le Chatel Hotel Royat

Le Chatel Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 104 out of 334 reviews
Rating 8 - Good. 164 out of 334 reviews
Rating 6 - Okay. 51 out of 334 reviews
Rating 4 - Poor. 11 out of 334 reviews
Rating 2 - Terrible. 4 out of 334 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Robert

Liked: Staff & service
Unpretentious and good at what it did. A pleasant stay.
Stayed 2 nights in Sep 2024

10/10 Excellent

George

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Old but good
Good site for a visit to Puy de domes (recommended) and good restaurant despite being one of the cheapest we used.
Stayed 1 night in Sep 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Convenient to our target destination, the Puy de Dome. Built on a very steep roadway, no convenient place to park to offload/ load baggage. Parking lot across the road in a ravine, difficult to access. Rooms redefined "small". Need to ask for a key for the room safe. Staff were hospitable and eager to please. Bedding was comfortable, sheeting satisfactory, all was very clean. Our room was at the back of the hotel and all was quiet, no street noise. Restaurant food was of sufficient quantity, tasty and at a reasonable price
Stayed 2 nights in Sep 2018

8/10 Good

Richard

Liked: Staff & service
Friendly hotel with excellent staff.
Spent two nights here.An old spa town with interesting buildings and a good Tourist Office.We went by bus into Clermont Ferrand and had a great day.Excellent bus service.
Stayed 2 nights in Jun 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel with pleasant and helpful staff. We were able to use a garage for our motorcycles while we stayed - very useful and no extra charge! Good location for Royatonic and efficient bus service into Clarmont-Ferrand city centre. The car park and garage are based at the rear of the hotel and accessed via some quite steep steps - not a problem if fit and able - otherwise stop outside the front to drop your bags off! Some rooms have been updated, but all clean and tidy - housestaff attended too each day. Overall a good stay and good location for touring the surrounding area.
Stayed 5 nights in Jul 2018

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Superb
Very friendly staff and a lovely evening meal.

4/10 Poor

Terry

Liked: Room comfort
Disliked: Property conditions & facilities
Very ordinary place, not much to like
The rooms are old, the walls are thin, the internet cuts out often. The guy on reception is disinterested and unhelpful, nothing much in the vicinity to do. Do yourself a favour and stay somewhere else.
Stayed 1 night in Jan 2018

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Stayed 2 nights in Nov 2017

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
One night only
Bed very comfortable but that was about it, if tea and coffee had been available in room it would have been good
Stayed 1 night in Nov 2017

8/10 Good

susanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Second year staying at Le Chatel
Good value medium budget hotel. frequented by French travellers and business people. so food and service good for price. friendly staff. internet did keep dropping out but could have been the weather! very convenient for both city centre and Puy De Dome. restaurant open every night. Thankfully.
Stayed 1 night in Sep 2017

8/10 Good

Michael, Cornwall UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean friendly family run hotel
Reception was great helped us with our poorly spoken Fŕench. Waiting staff could not do enough to make our meals enjoyable. Would definitely stay again and recommend to friends.
Stayed 1 night in Jul 2017

8/10 Good

Not Provided

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Sandra, Surrey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
Used as an overnight stop on the way to the South coast. Comfortable family room in a traditional hotel. Lovely breakfast.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Very nice stay. The hitel is slighlty old, but in good condition and very good value for the price. We also very much appriciated the good and friendly service.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Excellent Value for Money
As a stop over hotel, this was a great find. Our mattress was as good as one in a 5 star hotel, meaning we had a fabulous sleep. The staff were engaging, helpful and attentive - just what was needed after a tricky journey!

8/10 Good

CHRISTOPHE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

8/10 Good

CARRON

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Personnel très accueillant
Stayed 1 night in Oct 2024

6/10 Okay

sylvie

Liked: Cleanliness
Déçue par rapport au descriptif
Chambre bruyante donnant sur la route et peu insonorisée contrairement à l’annonce faite d’hôtel calme et tranquille Pas de stationnement à proximité même le parking de l’hôtel est compliqué avec une grosse valise
Stayed 1 night in Oct 2024

6/10 Okay

Rébecca

Liked: Staff & service
Disliked: Cleanliness
Stayed 3 nights in Sep 2024

10/10 Excellent

DANIEL

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Sep 2024

10/10 Excellent

francois

Stayed 2 nights in Aug 2024

6/10 Okay

Poul

Liked: Staff & service
Disliked: Cleanliness
Flink personale. Rigtig god mad. Værelset var meget beskidt. Drokkeglas og bestik ikke rent.
Stayed 1 night in Aug 2024

10/10 Excellent

Dominique

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Petit hôtel sympa et confortable.
Stayed 1 night in Aug 2024