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Hotel Ciudad de Burgos

3.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Hotel Ciudad de Burgos

Suite | Pillow-top beds, desk, laptop workspace, blackout curtains
Concierge desk
Suite | Living area | LCD TV
Garden
Porch

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Gym
  • Bar
  • Parking available
  • Room service
  • Pet-friendly
  • 24/7 front desk

Explore the area

Map
Carretera Madrid-Irún, km 249, Rubena, Burgos, 9199
  • Cofradia de La Antigua de Gamonal
    8 min drive
  • Iruñako
    4 min drive
  • Burgos Rosa de Lima Station
    7 min drive
  • Burgos (RGS-Villafria)
    7 min drive

Room options

View all photos for Suite

Pillow-top beds, desk, laptop workspace, blackout curtains

Suite

  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Triple Room

Pillow-top beds, desk, laptop workspace, blackout curtains

Triple Room

  • 35 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed OR 3 Single Beds

View all photos for Double Room

Pillow-top beds, desk, laptop workspace, blackout curtains

Double Room

  • 22 sq m
  • Sleeps 3
  • 1 Queen Bed OR 2 Single Beds

View all photos for Family Room, 2 Bedrooms

Pillow-top beds, desk, laptop workspace, blackout curtains

Family Room, 2 Bedrooms

  • 44 sq m
  • Sleeps 5
  • 1 Double Bed and 3 Single Beds

View all photos for Deluxe Double Room

Pillow-top beds, desk, laptop workspace, blackout curtains

Deluxe Double Room

  • 22 sq m
  • Sleeps 2
  • 2 Large Single Beds OR 1 Double Bed

View all photos for Premium Room

Pillow-top beds, desk, laptop workspace, blackout curtains

Premium Room

  • Sleeps 2
  • 2 Single Beds OR 1 Double Bed

View all photos for Quadruple Room

Pillow-top beds, desk, laptop workspace, blackout curtains

Quadruple Room

  • 44.0 sq m
  • Sleeps 4
  • 2 Large Single Beds and 1 Single Bunk Bed OR 1 Double Bed and 1 Single Bunk Bed

View all photos for Family Room

Pillow-top beds, desk, laptop workspace, blackout curtains

Family Room

  • 44 sq m
  • Sleeps 5
  • 1 Double Bed and 3 Single Beds

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includes taxes & fees
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About this property

Hotel Ciudad de Burgos

Hotel in Rubena with fitness centre and 24-hour front desk
This smoke-free hotel features a restaurant, a fitness centre and a bar/lounge. WiFi in public areas is free. Other amenities include a snack bar/deli, a coffee shop/cafe and self parking.
Hotel Ciudad de Burgos offers 126 accommodations with designer toiletries and a hairdryer. Beds feature pillowtop mattresses. LCD televisions come with digital channels. Bathrooms include a deep soaking bath, bidets and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

During your stay at Hotel Ciudad de Burgos, you'll be close to Mina Esperanza. Enjoy features like free WiFi in public areas, plus a restaurant and a gym. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi
  • Enjoy international cuisine while dining at Restaurante HCB
  • Buffet breakfast served daily for a fee
  • Self-parking and Motorhome/coach/lorry parking available for a fee
  • Services include a concierge, tour or ticket assistance and luggage storage
  • On-site recreation includes a gym, bicycles to rent and a playground
  • 8 minutes by car from Cofradia de La Antigua de Gamonal and 9 minutes from Burgos University Hospital
  • Pets welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. A business centre and meeting rooms are available.

WiFi is free in public spaces. A fitness centre, a terrace, and a vending machine are also featured at the business-friendly Hotel Ciudad de Burgos. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 3-star Rubena hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 7:00 AM to 10:00 AM and at the weekend from 8:00 AM to 11:00 AM.
Restaurante HCB – This restaurant specialises in international cuisine and serves breakfast, lunch and dinner.
Room service (during limited hours) is available.

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Parking on site (EUR 8 per night)
  • RV/bus/lorry parking (surcharge) on site
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 8:00 AM to 11:00 AM on weekends; EUR 12.50 for adults and EUR 7.50 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Restaurante HCB

Things to do

  • Bicycle rentals
  • Gym
  • Playground

Family friendly

  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • Garden
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar in shower
  • Hand-held showerhead
  • Handrails in stairways
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillowtop mattress

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Towels provided

Entertainment

  • LCD TV with digital channels

Food and drink

  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating
  • Laptop workspace
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 1:00 PM; check-in end time: 4:00 AM
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: EUR 15 per pet, per night
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 2 years old or younger stays free when using existing bedding.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 12.50 for adults and from EUR 7.50 for children
  • Self-parking fee: EUR 8 per night
  • Pet fee: EUR 15 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
Front desk staff will greet guests on arrival.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • One child aged 2 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.

Property is also known as

Burgos Ciudad
Ciudad Burgos
Sercotel Burgos
Sercotel Ciudad
Sercotel Ciudad Burgos
Sercotel Ciudad Hotel
Sercotel Ciudad Hotel Burgos
Hotel Sercotel Ciudad Burgos
Hotel Sercotel Ciudad Burgos Rubena
Sercotel Ciudad Burgos Rubena
Sercotel Ciudad De Burgos
Hotel Ciudad Burgos Rubena
Hotel Ciudad Burgos
Ciudad Burgos Rubena
Ciudad Burgos
Hotel Hotel Ciudad de Burgos Rubena
Rubena Hotel Ciudad de Burgos Hotel
Hotel Hotel Ciudad de Burgos
Hotel Ciudad de Burgos Rubena
Sercotel Ciudad De Burgos
Hotel Sercotel Ciudad de Burgos
Hotel Ciudad de Burgos Hotel
Hotel Ciudad de Burgos Rubena
Hotel Ciudad de Burgos Hotel Rubena

Hotel Ciudad de Burgos Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 229 out of 488 reviews" "
Rating 8 - Good. 197 out of 488 reviews" "
Rating 6 - Okay. 45 out of 488 reviews" "
Rating 4 - Poor. 15 out of 488 reviews" "
Rating 2 - Terrible. 2 out of 488 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

4/10 Poor

Lauren, San Francisco

Travelled with group
Liked: Cleanliness, property conditions & facilities
Hotel itself is nice and clean. Rooms are way too hot and air conditioner doesnt work. Window only opens a tiny bit, so you cant get air from outside. The hotel used giant flood lights in the car park to illuminate the building which makes it impossible to sleep. If the goal of a hotel is to provide a restful sleep for guests, this one misses the mark completely.
Stayed 1 night in Sep 2024

6/10 Okay

Richard

Liked: Cleanliness
Disliked: Staff & service
Stayed 1 night in Sep 2024

10/10 Excellent

Pete

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy to visit the surrounding area
Stayed 1 night in Sep 2024

10/10 Excellent

Charlie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

Shaun

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The car chargers are in the basement so need to pay for locked parking to access. Although new ones outside are in the process of being installed. App seems to work for Spain residence only not UK. But hotel used their app to give me a complimentary charge as i paid for carpark 19.50 euros.
Stayed 1 night in Sep 2024

8/10 Good

richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good position on route to santander
Stayed 1 night in Jul 2024

10/10 Excellent

Carole

Travelled with pets, Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Great stop over on way to from ferry. Great to be able to take our dog. Excellent breakfast.
Stayed 1 night in Jul 2024

8/10 Good

Penny

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super stopover
A little out on a limb but super gardens and whilst between motorways the hotel is well soundproofed. 15 minutes drive from beautiful Burgos and ideally positioned for motorways to travel to/from Santander. The hotel is friendly and the bedrooms finished to a super standard even down to the big white fluffy towels. Popular with coach parties (and there was a wedding when we stayed) but the hotel cater for the groups remarkably without affecting service and standard to other guests. Electric Vehicle charging available and new banks of Iberdrola stations soon to be unveiled. Another plus for us is that the hotel is dog friendly so our much loved girl could stay too.
Stayed 1 night in Jun 2024

8/10 Good

Lester, Paignton

Liked: Cleanliness
Stayed 1 night in Jun 2024

8/10 Good

Maha

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service
Disliked: Amenities
Nothing
Stayed 1 night in May 2024

10/10 Excellent

Malcolm

Stayed 1 night in May 2024

8/10 Good

Keith

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel Ciudad de Burgos
This hotel is a convenient stopping over pojnt when we travel from the UK to southern Spain. There is a good area at the side of the hotel where the dogs can let off steam. However, on our last two stays there has been a lot of rubbish on the grassy area, which spoils the overall experience. Natalia on reception was top notch!
Stayed 1 night in Apr 2024

10/10 Excellent

Christopher

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

paul

Stayed 2 nights in Apr 2024

8/10 Good

Lester, Paignton

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel very convenient if you are travelling from UK to southern Spain. Just off the AP7 but not noisy. Room very clean and comfortable. Fabulous shower and towels. Staff friendly and possible to have a good value meal in restaurant. Will certainly stay again.
Stayed 1 night in Mar 2024

6/10 Okay

Keith

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay at Cuidad de Burgos Hotel
Grassy area at left side of hotel was strewn with loads of empty plastic bottles and such like. Never been as bad as this before. Was advised by receptionist on arrival that due to the goods being stored in the underground car park that we would't have to pay a charge, but when we checked out we were billed for the underground car parking. We will be back in about 6 weeks or so and if things haven't improved we may look elsewhere next year.
Stayed 1 night in Mar 2024

8/10 Good

Paula

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great to have secure parking (at additional fee) as the car was full and didn’t want to unpack everything for the one night we stayed. Staff very friendly and accommodating.
Stayed 1 night in Jan 2024

8/10 Good

stephen

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very easy to find off the motorway. Open over New Year.
Stayed 1 night in Jan 2024

10/10 Excellent

matthew

Stayed 1 night in Oct 2023

8/10 Good

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overnight stop
Good overnight stop before Bilbao port and ferry back to UK. Dog friendly, rooms modern and spacious and excellent breakfast
Stayed 1 night in Oct 2023

10/10 Excellent

Bob

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to main road but quiet and peaceful.
Stayed 1 night in Aug 2023

10/10 Excellent

Carole

Stayed 1 night in Aug 2023

10/10 Excellent

Josey

Liked: Cleanliness, staff & service, property conditions & facilities
Room is modern, spacious and clean. Really happy!
Stayed 1 night in Aug 2023

8/10 Good

Mike, Reading

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Use this as an overnight pit-stop on the way back from southern Spain. Convenient location on journey. Mediocre restaurant with few choices, though we did arrive late! Room was okay. Would look for another hotel, doing this part of the trip again.
Stayed 1 night in Jul 2023

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023