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Comfort Inn & Suites Ruston-East

2.5 star property

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Photo gallery for Comfort Inn & Suites Ruston-East

Exterior
Suite, 1 King Bed, Non Smoking | In-room safe, desk, iron/ironing board, free cots/infant beds
Outdoor pool
Standard Room, 1 King Bed, Non Smoking | In-room safe, desk, iron/ironing board, free cots/infant beds
Property amenity

Reviews

6.8 out of 10

Popular amenities

  • Hot tub
  • Pet-friendly
  • Pool
  • Gym
  • Breakfast included
  • Laundry

Explore the area

Map
1825 Roberta Avenue, Ruston, LA, 71270
  • Louisiana Military Museum
    ‪2 min drive‬
  • Railroad Park
    ‪3 min drive‬
  • Louisiana Tech University
    ‪3 min drive‬

Room options

View all photos for Suite, 1 King Bed, Non Smoking

In-room safe, desk, iron/ironing board, free cots/infant beds

Suite, 1 King Bed, Non Smoking

  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Queen Bed, Non Smoking

In-room safe, desk, iron/ironing board, free cots/infant beds

Room, 1 Queen Bed, Non Smoking

  • 28 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 2 Queen Beds, Non Smoking

Suite, 2 Queen Beds, Non Smoking | In-room safe, desk, iron/ironing board, free cots/infant beds

Suite, 2 Queen Beds, Non Smoking

  • 35 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking | In-room safe, desk, iron/ironing board, free cots/infant beds

Standard Room, 1 King Bed, Non Smoking

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking

In-room safe, desk, iron/ironing board, free cots/infant beds

Room, 1 King Bed, Non Smoking

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking | In-room safe, desk, iron/ironing board, free cots/infant beds

Standard Room, 2 Queen Beds, Non Smoking

  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking

In-room safe, desk, iron/ironing board, free cots/infant beds

Suite, 1 King Bed, Non Smoking

  • 35 sq m
  • Sleeps 2
  • 1 King Bed

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About this property

Comfort Inn & Suites Ruston-East

Hotel with free breakfast, in the vicinity of Thomas Assembly Center
An outdoor pool, a fitness centre and Access to hot tub are available at this smoke-free hotel. Free on-the-go breakfast and free self parking are also provided. Additionally, coffee/tea in a common area, a business centre and a meeting room are on-site.
Comfort Inn & Suites Ruston-East offers 82 air-conditioned accommodations with a safe and coffee/tea makers. Televisions come with premium satellite channels. Fridges and microwaves are provided. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on a daily basis.

An outdoor pool and Access to hot tub are on site. Other recreational amenities include a fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Comfort Inn & Suites Ruston-East. During your stay, you'll be within walking distance of Louisiana Military Museum. Features include free breakfast and free self-parking, plus an outdoor pool.
  • Free on-the-go breakfast served daily
  • Free WiFi
  • Free self-parking
  • Take a swim in the outdoor pool or soak in the hot tub
  • Amenities include a front desk safe, a business centre and a meeting room
  • On-site recreation includes a gym
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • Just a 5-minute drive from Thomas Assembly Center and 10 minutes from Lincoln Parish Park
  • Cats and dogs welcome for a fee
Comfort Inn & Suites Ruston-East offers its guests an outdoor pool, Access to hot tub, and a fitness centre. Business amenities include a business centre and a meeting room. Free breakfast is served daily. The business-friendly Comfort Inn & Suites Ruston-East also features a vending machine, coffee/tea in common area, and laundry facilities. Free self parking is available.

This Ruston hotel is smoke free.

Guests are served a free on-the-go breakfast on weekdays from 6:00 AM to 9:30 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free internet

Parking and transport

  • Free self parking on site

Food and drink

  • Free on-the-go breakfast available 6:00 AM to 9:30 AM on weekdays and 7:00 AM to 10:30 AM on weekends
  • Coffee and tea in common areas

Things to do

  • Gym
  • Outdoor pool
  • Spa tub

Family friendly

  • Free cot
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • Business centre
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Front entrance ramp
  • Lift (122 centimetre wide door)
  • Thin carpet in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 2 AM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: USD 75.00 per pet, per stay
  • Only dogs and cats are allowed
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 75.00 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.

We should mention

  • Children stay free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Hotel Ruston
Holiday Inn Express Ruston

Comfort Inn & Suites Ruston-East Reviews

Reviews

6.8
Rating 10 - Excellent. 352 out of 1001 reviews
Rating 8 - Good. 189 out of 1001 reviews
Rating 6 - Okay. 134 out of 1001 reviews
Rating 4 - Poor. 129 out of 1001 reviews
Rating 2 - Terrible. 197 out of 1001 reviews

7.0/10

Cleanliness

7.8/10

Staff & service

6.8/10

Amenities

6.6/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

2/10 Terrible

Joshua

Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
Heater in my room did not work, and it was 26° outside that night. Kids and I slept in thermals to keep warm. Advertised free breakfast, but when I arrived there are signs posted all over that say “No breakfast until further notice” Satellite didn’t work, so there was no TV to watch. No lights in bedroom area; just one by the door and the bathroom light, so it was dim by beds. Toilet paper holder broken off wall. Only 2 full size towels even though the reservation was a suite for 3 guests; did they intend for us to share? Elevator door off track, so it clanged and banged every time we used it and trim falling off in elevator. Zero stars. Do not recommend.
Stayed 1 night in Nov 2024

4/10 Poor

richie

Travelled with family
Disliked: Staff & service, amenities
We arrived at 1:45 to check in which I understand was a little early. The room we had reserved was not ready yet and the desk clerk said it would be about 20 minutes. I asked if there were any other rooms available and they did have a regular double ready which we did take. I noticed they had a note that said there was no breakfast until further notice. When I questioned that and asked if there was any discount for not having breakfast she proceeded to say no that’s why we have that sign so you know before you check in. Well, considering I had already paid through Expedia, it would take some time to get reimbursed and also if we didn’t stay, the issues of having to find another place to stay. I just felt like the clerk was kind of rude and not very accommodating. The elevator also appeared to need some maintenance.
Stayed 3 nights in Nov 2024

2/10 Terrible

Jennifer

Stayed 2 nights in Nov 2024

6/10 Okay

Luther

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
They did not have the complimentary breakfast which is what paid for. I wanted a later check out time and that wasn’t granted either .
Stayed 2 nights in Nov 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice staff. Clean, quite room.
Stayed 1 night in Nov 2024

4/10 Poor

Kristian

Stayed 1 night in Nov 2024

6/10 Okay

BARBARA

Liked: Cleanliness, staff & service, room comfort
No breakfast was a disappointment.
This hotel has recently gone through a recent renovation but it wasn’t enough. First there were no options for a breakfast. That is part of a trip that most enjoy. Disappointed in management in that. The elevator needs to be upgraded. It’s like one you might in the historic places in San Francisco. The young man that checked me in was very courteous. He stayed calm when many parties arrived at once. The room was clean and I slept well. I’m not sure I’ll return to this particular hotel. I’ve stayed in other Comfort Inns that were better than this one. Comfort management you need to make a surprise visit to this facility.
Stayed 1 night in Nov 2024

8/10 Good

Chad

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice place to stay for an overnight travel stop
Stayed 1 night in Nov 2024

2/10 Terrible

Paul

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
No Breakfast, TV/Satelite did not work, Ice Machines didnt work, No refrigerator in the rooms, missing/broken door lock
Stayed 3 nights in Nov 2024

2/10 Terrible

Tynesha

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
There were rodents in the hotel room, I had no shower curtain and it had a bad smell.
Stayed 1 night in Nov 2024

10/10 Excellent

Javonte

Liked: Cleanliness, amenities
Good
Stayed 1 night in Nov 2024

2/10 Terrible

Bruce

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Never again !
NEVER AGAIN ! They give us a room that had been slept in and trashed and I assume still occupied, when we finally got a semi clean room the door was standing open when we arrived and would not close ( had to fix that myself ) the toilet had been used and seat fell off when you sit on it room was musky smelling , shower nozzle was loose in the wall and broken , elevator was in poor repair and plain scary to ride , the hallways were dirty and smelled of mold among other things . They had no breakfast and I wouldn’t have eaten there if they had ! Everything past the front desk was in poor repair and if it hadn’t been so late and so tired I would have never stayed there and will never again !!
Stayed 1 night in Nov 2024

10/10 Excellent

Corey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024

2/10 Terrible

Dwan

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

2/10 Terrible

John

Disliked: Cleanliness, staff & service, property conditions & facilities
Terrible property
Stayed 1 night in Nov 2024

8/10 Good

Lynette

Stayed 3 nights in Nov 2024

2/10 Terrible

Marjana

Travelled with family, Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This place was absolutely terrible. Towels and sheets were filthy, the rooms smelled badly, the TV looked as if we were back in the 50’s and they didn’t even have the complimentary breakfast that was advertised. If we weren’t staying in the area during a busy weekend, we would’ve went to another hotel.
Stayed 1 night in Nov 2024

4/10 Poor

Steven

Travelled with family
Disliked: Staff & service, property conditions & facilities
No Customer service or leadership
Customer Service was terrible- went by location to see if room was ready early and no one was around desk or office to ask- called for some help but to avail. Check in room and there was only one towel and one hand towel only. Had to go to deck to get towels. All Ice Machines on all floors out of order. No coffee or breakfast is offered until further notice! went to check out next day and no one available - just had to leave key at desk- was ignored by cleaning crew that were in lobby
Stayed 1 night in Nov 2024

8/10 Good

Alexis

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice hotel for a overnight stay but only downside no breakfast being served at the time of stay, and no explanation to why was given.
Stayed 1 night in Nov 2024

10/10 Excellent

Gaurav

Liked: Staff & service
Stayed 1 night in Nov 2024

4/10 Poor

Michael

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
not so good
Hotel in poor condition. Some amenities unavailable. Breakfast cancelled until further notice, no notice given ahead of time. Machines in gym not working.
Stayed 1 night in Nov 2024

2/10 Terrible

Eulicia

Stayed 1 night in Sep 2024

6/10 Okay

Jamie

Travelled with family
Disliked: Staff & service
We tried to check in early (2 pm) because we had a wedding at 4. There was not a car in the parking lot but she would not let us check in until 3. I thought that was very inconvenient. Also, we knew that the breakfast was off but we asked about coffee. We were told there would be at least coffee but none available Sunday morning.
Stayed 1 night in Nov 2024

2/10 Terrible

Tomeca

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I reserved & was charged for a queen suite room. Upon arrival, we entered the room and the smell was horrible. It was wet carpet all around the AC unit and it gave the room a strong, musty smell. The attendant checked the room and confirmed the complaint. We were switched to a regular queen room in which the toilet was broken. After checking out I asked for the manager and was told someone would call me. NEVER RECEIVED A CALL! I was also still charged for the suite and did not receive a credit for the downgrade.
Stayed 1 night in Nov 2024

4/10 Poor

Eulicia

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Unhappy with cleanliness
This hotel has a roach problem. I did inform the front desk I was told management will be in touch. I have stayed here many times and seems like this location is definitely declining.
Stayed 1 night in Nov 2024