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Eco Palms House - Sapa Retreat

3.0 star property

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Exterior
Traditional Bungalow, Mountain View | Individually decorated, individually furnished, desk, free WiFi
Garden view
Terrace/patio
Lobby

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Spa
  • Pool
  • Room service
  • Parking included
  • 24/7 front desk

Explore the area

Map
Lao Chai Village, Sa Pa, Lao Cai, 330000
  • Cable Car Station Sapa
    ‪6 min drive‬
  • Sa Pa Square
    ‪6 min drive‬
  • Muong Hoa Valley
    ‪7 min drive‬

Room options

View all photos for Deluxe Cottage

Individually decorated, individually furnished, desk, free WiFi

Deluxe Cottage

  • 30 sq m
  • Mountain view
  • Sleeps 3
  • 1 King Bed

View all photos for Economy Bungalow, Non Smoking, Mountain View

Individually decorated, individually furnished, desk, free WiFi

Economy Bungalow, Non Smoking, Mountain View

  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Traditional Bungalow, Mountain View

Traditional Bungalow, Mountain View | Individually decorated, individually furnished, desk, free WiFi

Traditional Bungalow, Mountain View

  • 28 sq m
  • Mountain view
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

View all photos for Romantic Bungalow, Mountain View

Individually decorated, individually furnished, desk, free WiFi

Romantic Bungalow, Mountain View

  • 36 sq m
  • Mountain view
  • Sleeps 3
  • 1 King Bed

Similar properties

Front of property

KK Sapa Hotel

  • Pool
  • Spa
  • Parking included
  • Free WiFi
4.6 out of 5, Wonderful, (208)
The price is €67
for 1 room
includes taxes & fees
8 Mar - 9 Mar
KK Sapa Hotel

About this property

Eco Palms House - Sapa Retreat

Hotel in Sa Pa with full-service spa and 24-hour front desk
A full-service spa, an outdoor pool and a restaurant are available at this hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a bar/lounge, a snack bar/deli and spa services.
Eco Palms House - Sapa Retreat offers 12 accommodations with complimentary bottles of water and complimentary slippers. Rooms open to balconies. This individually decorated and furnished accommodation has separate sitting areas and includes desks. Guests can surf the web using complimentary wireless Internet access. Bathrooms include complimentary toiletries and hairdryers. A nightly turndown service is provided and housekeeping is offered on a daily basis.
Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages and facials.
Our customers tell us that they can't get enough of the helpful staff at Eco Palms House - Sapa Retreat. During your stay, you'll be close to Sapa Lake. Features include free WiFi in public areas and free self-parking, plus a full-service spa.
  • Free WiFi
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Take a swim in the outdoor pool
  • Indulge with facials or massages at the spa
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes bicycles to rent
  • 7 minutes by car from Sapa Lake and 6 minutes from Cable Car Station Sapa
  • Airport shuttle service available for a fee
Eco Palms House - Sapa Retreat offers its guests a full-service spa and an outdoor pool. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

Spa services, a terrace, and barbecue grills are also featured at Eco Palms House - Sapa Retreat. An airport shuttle (available on request) is available for a fee. Self parking is free.

Eco Palms House - Sapa Retreat has a restaurant on site.
Room service (during limited hours) is available.

Languages

English, Vietnamese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge) from 6:30 AM to 9:30 PM on request
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • Bicycle rentals
  • Books
  • Ecotours
  • Full-service spa
  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Turndown service

Outdoors

  • Barbecue grill
  • Garden
  • In a national park
  • In the mountains
  • Picnic area
  • Pool loungers
  • Terrace

Full-service spa

  • Facials
  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Hand-held showerhead
  • No lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Slippers
  • Towels provided

Food and drink

  • Electric kettle
  • Free bottled water
  • Limited room service

More

  • Desk
  • Electrical adapters
  • Fan
  • Heating
  • Individual decor
  • Individual furnishings
  • Separate sitting area

Policies

Check-in

Check-in start time: 1:00 PM; check-in end time: 10:00 PM
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Eco Palms House - Sapa Retreat

Children and extra beds

  • Children are welcome.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Additional fee for children: VND 30000 per person, per stay

We've listed all charges provided to us by the property.

This property is located in a National Heritage site. The additional mandatory fee covers entrance to the heritage site.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: VND 5576000 per vehicle (one-way, maximum occupancy 4)
  • Firewood fee: VND 2000000 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Eco Palms House - Sapa Retreat offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. This property doesn't offer after-hours check-in. To arrange for check-in, guests must contact the property at least 48 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Eco Palms House Hotel Sapa
Eco Palms House Hotel
Eco Palms House Sapa
Eco Palms House
Eco Palms House Sapa Retreat Hotel
Eco Palms House Retreat Hotel
Eco Palms House Sapa Retreat
Eco Palms House Sapa Retreat Hotel Sa Pa
Eco Palms House Sapa Retreat Hotel
Eco Palms House Sapa Retreat Sa Pa
Hotel Eco Palms House - Sapa Retreat Sa Pa
Sa Pa Eco Palms House - Sapa Retreat Hotel
Hotel Eco Palms House - Sapa Retreat
Eco Palms House - Sapa Retreat Sa Pa
Eco Palms House Sapa Retreat
Eco Palms House
Eco Palms House Sapa Retreat
Eco Palms House Sapa Retreat
Eco Palms House - Sapa Retreat Hotel
Eco Palms House - Sapa Retreat Sa Pa
Eco Palms House - Sapa Retreat Hotel Sa Pa

Eco Palms House - Sapa Retreat Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 157 out of 195 reviews
Rating 8 - Good. 23 out of 195 reviews
Rating 6 - Okay. 9 out of 195 reviews
Rating 4 - Poor. 4 out of 195 reviews
Rating 2 - Terrible. 2 out of 195 reviews

9.4/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

9.2/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

10/10 Excellent

Edward

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful views. Superb friendly staff.
Stayed 3 nights in Nov 2024

10/10 Excellent

kristine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A beautiful oasis with manicured gardens and an incredible view. It was a fun experience to stay in bungalows. The stuff were most welcoming and attentive. We didn’t want to leave!
Stayed 2 nights in Oct 2024

10/10 Excellent

Cameryn

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay was amazing! Some key highlights: - staff was very helpful, kind, and welcoming the moment we arrived - we got upgraded to a “romantic bungalow” - free of charge! Room was very clean and perfect amount of space to relax - the restaurant in eco palms is delicious and very reasonably priced. We had delicious breakfast and dinner there every morning/night - amazing view of sapa right from our bungalow’s balcony - Yuli the hotel dog is super cute and friendly with guests :)
Stayed 1 night in Oct 2024

10/10 Excellent

behnam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

8/10 Good

Quyen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful view. Definitely stay here if you prefer the quiet peaceful view and don’t mind the short drive to Sapa town and some bugs
Stayed 1 night in Sep 2024

10/10 Excellent

Balwinder

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stunning Views, Stunning Service
We stayed at Eco Palms House Retreat for 3 nights and we wish we could have stayed for more. This place is so peaceful, welcoming and homely and boasts some of the most stunning views we have ever seen - mountains with lush green rice paddies etched into the slopes. Photos can never do it justice, you simply have to see it with your own eyes to appreciate its magnificence. We spent hours in the pristine pool just looking out at the scenery and were mesmerised by its beauty. Not only does it have breathtaking views, but the staff are exceptional and do everything they can to make you feel welcome and looked after. Our host Nam is a wonderfully positive, happy person who always welcomed us each time he saw us and remembered our names, which we thought was a lovely touch. The service from all the staff was always of a high standard and the food here is delicious and reasonably priced. Location wise, it is around 10-15 minutes outside the busy Sapa town centre and this allowed us to fully relax in a quiet, tranquil space away from the noisy town. To top off our experience, the owners invited my wife and I to join them for a wonderful family dinner on our last night - they made us a traditional table-top hotpot and we enjoyed chatting to them about their past, present and future plans. They are such lovely people and we felt very privileged to be asked to join them for their meal. Everything about our stay was perfection and we couldn't have asked for a more enjoyable stay.
Stayed 3 nights in Aug 2024

10/10 Excellent

Helen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful scenery
Stayed 2 nights in Apr 2024

10/10 Excellent

Erin

Travelled with family
A beautiful, inviting and comfortable family-run hotel with gorgeous views. A spot of quiet tranquility in the bustle of Vietnam. The place is inviting, spotless and utterly soothing. Staff and owners are friendly and attentive. Food is delicious. I didn’t want to leave. You stay in a traditional bamboo/mud small house, but very luxurious with a lovely view and the bathroom is picture worthy. Don’t miss if you visit Sapa. They will arrange day trips- we went to Bac Ha market for the day and just the drive through the mountains is worth it. The market is sprawling and fun. We went on trek by ourselves to local villages and like that very much. Very easy to access.
Stayed 4 nights in Mar 2024

10/10 Excellent

Nicole

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had the most amazing time at Eco Palms House! This boutique hotel is so beautiful and unique and we were warmly welcomed and taken care of by all the staff. This is the best service we have ever received at a hotel. You can tell that the owners who created this place and the staff they gave chosen are all passionate about what they do. They have truly made this a special place. They made and served the most delicious meals, cocktails and coffees and added small touches like the welcome tea with cookies and hot towel to serving nuts with the drinks and cookies with the coffees. Now to talk about the grounds of the hotel. It’s a very small and private location with the most beautiful views and garden. It’s like having your own personal botanical garden. I have never seen so many beautiful succulents and plants. The views of the sapa hills and rice fields are breathtaking and you have the views from everywhere on the grounds from the infinity pool, the restaurant and all the rooms. We stayed in the romantic bungalow which I think is the most secluded with the best views. The location is outside of Sapa town which is great to get away from the hustle and bustle but you are still able to take a walk down the street to take in more views and a local store nearby. Thank you so much to ALL the staff at Eco Palms House for making our trip to Sapa unforgettable ♥️
Stayed 2 nights in Mar 2024

10/10 Excellent

Jennifer

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My friend and I had the best time here! The property is beautiful, with great views and landscaping. We enjoyed spending time at the pool and the overlook. We ate most of our meals here, and found that the quality and price were great compared to nearby restaurants. What really sets this resort apart is the phenomenal service from our very first day! Nam remembered our names from our first night and gave us lots of insight into the surrounding areas. All of the staff were very hospitable and welcoming, and we genuinely enjoyed getting to know everyone! Will miss this resort and hope to be back soon :)
Stayed 3 nights in Mar 2024

10/10 Excellent

Bridget

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff goes above and beyond to make your stay comfortable. The dog, Julie, that everyone is talking about is adorable and makes your time at the lodge full of cuddles. The rooms are rustic with an amazing view. We were there at a time when it was freezing, they gave us a space heater and heating blanket we stayed very warm. The only piece I would advise is that the beds are on the floor. When I originally booked this trip I wasn’t sure my in-laws would be joining. It was difficult for them to get in and out of the bed, but other than that it was a great place to stay. We had an amazing time.
Stayed 3 nights in Dec 2023

8/10 Good

YOUNG, Fullerton

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Echo palm house has very nice view and good service of staffs.
Stayed 2 nights in Oct 2023

10/10 Excellent

Cooper

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place was very nice. It was great to be able to wake up and look over the rice fields. The staff were super friendly and would help you with anything you needed.
Stayed 2 nights in Nov 2023

10/10 Excellent

SATHEESH

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Eco palms stay!
Serene location! Absolutely quiet! The staffs are super friendly! Great place overall!
Stayed 1 night in Oct 2023

8/10 Good

Yiu Kwong Sillie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Serenity in Eco Palms House
The view is excellent and allows you to escape from the urban busy life, since there is no Air-con, no TV and no telephone inside the room, you are out of touch by the modern annoyances. The food in Eco Palms House is good with excellent heart-warming service from the enthusiastic staff Nam, and of course, you don't want to miss a lovely little dog called Julie.
Stayed 3 nights in Jun 2023

10/10 Excellent

Brian, APO

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
I cannot say enough good things about this fantastic retreat. After a very long drive in the dark and the rain, we were a little concerned as we kept on the road 15 minutes out of Sapa. Then behind a nondescript door in a plain rock wall, we found a true paradise in the Eco Palms House. One first notices the beautifully landscape grounds with koi ponds, lillies, and waterfalls. We then were met by Nam who took such good care of us during our stay. Our breakfasts were fantastic, our comfortable cottage had an amazing view right at the top of a terraced rice field and we could get on trekking paths into the valley just out the front door. If you prefe The pool is also overlooks the fields and valley below. I think our favorite part of the trip was our invitation to dinner with the owner Hien, where we enjoyed a fantastic hot pot meal of locally sourced meat and produce with some home brewed rice wine and great conversation. Any time I return to the Sa Pa area, I'd happily skip the main town and get to this very special place!
Stayed 3 nights in May 2023

10/10 Excellent

ann

Stayed 2 nights in Apr 2023

10/10 Excellent

Alison

Liked: Cleanliness, staff & service, amenities
Highly recommend…5* in every way!Stunning location with wonderful staff. Each bungalow perfect, very clean with beautiful views. Hard to beat view from infinity pool! Service and food excellent. Massage best ever…highly recommend!
Stayed 2 nights in Apr 2023

10/10 Excellent

Glenn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well maintained property. Very eco friendly. Food was excellent. The staff were the best we come across in North Vietnam. Very friendly, helpful and accommodating with prompt service. Also helped us with other accommodation nearby as we wanted to stay longer but their last room has just been taken. Very pleased we found it! Recommend.
Stayed 1 night in Apr 2023

10/10 Excellent

ALICE

Stayed 1 night in Jan 2023

10/10 Excellent

Jean

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing View, Wonderful Host! Will be back again!
Best hotel stay we had throughout our Vietnam Trip! Eco Palms House is one of the prettiest hotel we stayed in and we absolutely love the hospitality of the hosts! Very cosy room, splendid view and it was just a great place where we would relax in. Compared to city center area, this is definitely the better getaway choice to enjoy the beauty of Sapa. Definitely coming back again if I am visiting Sa Pa again.
Stayed 3 nights in Dec 2022

10/10 Excellent

Alexander

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay at Eco Palms. Just outside the town, much less hustle and bustle. Pool was fantastic and the service from Nam and the team was great. They upgraded our room and the view was fantastic looking over the valley. Definitely worth staying here!
Stayed 3 nights in Nov 2022

10/10 Excellent

Tran

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Oct 2022

10/10 Excellent

Tri

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing view of the valley.
Amazing view of the valley, we missed the golden rice fields due to early havest. I think mid August is the best time for that. Overall, being a part of nature this is a place to be.
Stayed 2 nights in Sep 2022

10/10 Excellent

Danielle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2022