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Sapa Cat Cat Hills Resort & Spa

4.0 star property

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Photo gallery for Sapa Cat Cat Hills Resort & Spa

View from property
Minibar, in-room safe, desk, bed sheets
Family Quadruple Room | Minibar, in-room safe, desk, bed sheets
Reception
Building design

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Pool
  • Gym
  • Parking included

Explore the area

Map
086 Fansipan, Sa Pa, 33000
  • Sa Pa Square
    ‪12 min walk‬
  • Sapa Catholic Church
    ‪14 min walk‬
  • Sapa Lake
    ‪17 min walk‬

Room options

View all photos for Family Quadruple Room

Family Quadruple Room | Minibar, in-room safe, desk, bed sheets

Family Quadruple Room

  • Sleeps 4
  • 2 Queen Beds OR 1 Queen Bed and 2 Single Beds

View all photos for Superior Double or Twin Room

Superior Double or Twin Room | Minibar, in-room safe, desk, bed sheets

Superior Double or Twin Room

  • 24 sq m
  • Mountain view
  • Sleeps 2
  • 2 Single Beds OR 1 Queen Bed

View all photos for Panoramic Double Room

Minibar, in-room safe, desk, bed sheets

Panoramic Double Room

  • 50 sq m
  • Mountain view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Double or Twin Room

Deluxe Double or Twin Room | Minibar, in-room safe, desk, bed sheets

Deluxe Double or Twin Room

  • 50 sq m
  • Mountain view
  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds

View all photos for Family Suite Room

Family Suite Room | Minibar, in-room safe, desk, bed sheets

Family Suite Room

  • 103 sq m
  • Mountain view
  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds

Similar properties

Reception

KK Sapa Hotel

  • Pool
  • Spa
  • Parking included
  • Free WiFi
4.7 out of 5, Exceptional, (253)
The price is €53
for 1 room
includes taxes & fees
10 May - 11 May
KK Sapa Hotel

About this property

Sapa Cat Cat Hills Resort & Spa

Resort with free breakfast, near Sapa Lake
This resort features an outdoor pool, a restaurant and a 24-hour fitness centre. Free full breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include a bar/lounge, a coffee shop/cafe and coffee/tea in a common area. Change of towels is available on request
Sapa Cat Cat Hills Resort & Spa offers 97 air-conditioned accommodations, which are accessible via exterior corridors, and features minibars and a safe. 32-inch LED televisions come with cable channels.

Bathrooms include a shower with a rainfall showerhead, bathrobes, slippers and complimentary toiletries. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and a hairdryer. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the resort include an outdoor pool and a 24-hour fitness centre.
Guests can pamper themselves by indulging in the on-site spa services. Services include massages.
During your stay at Sapa Cat Cat Hills Resort & Spa, you'll be within walking distance of Sapa Lake. Enjoy features like free breakfast, free WiFi in public areas and free self-parking.
  • Free full breakfast served daily
  • Free Wi-Fi in some public areas
  • Free self-parking
  • Drinking and dining options include a coffee shop, a restaurant and a bar/lounge
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • On-site recreation includes a 24-hour gym
  • Within a 15-minute walk of Cable Car Station Sapa and Sa Pa Square
Sapa Cat Cat Hills Resort & Spa offers its guests an outdoor pool and a 24-hour fitness centre. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. Public spaces have free WiFi.

Spa services, tour/ticket assistance, and a garden are also featured at the business-friendly Sapa Cat Cat Hills Resort & Spa. Self parking is free.

Smoking is allowed in designated areas at this 4-star Sa Pa resort.

Guests are served a free full breakfast daily from 6:30 AM to 9:30 AM.
H'Mong – This restaurant serves breakfast, lunch and dinner.
Room service (during limited hours) is available.

Languages

English, Vietnamese, Vietnamese (Sign language)

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site

Food and drink

  • Free full breakfast available daily 6:30 AM to 9:30 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Couples/private dining

Restaurants on site

  • H'Mong

Things to do

  • 24-hour gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Lockers
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Meeting room

Outdoors

  • Garden
  • In the mountains

Spa

  • Massage
  • Spa services

Accessibility

  • No lift

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shower
  • Slippers
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 32-inch LED TV with cable channels

Food and drink

  • Free bottled water
  • Limited room service
  • Minibar

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Desk
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A damage deposit of VND 1000000 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a smoke detector
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Sapa Cat Cat Hills Resort Spa
Sapa Cat Cat Hills & Spa Sa Pa
Sapa Cat Cat Hills Resort & Spa Sa Pa
Sapa Cat Cat Hills Resort & Spa Resort
Sapa Cat Cat Hills Resort & Spa Resort Sa Pa

Sapa Cat Cat Hills Resort & Spa Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 40 out of 57 reviews
Rating 8 - Good. 8 out of 57 reviews
Rating 6 - Okay. 6 out of 57 reviews
Rating 4 - Poor. 1 out of 57 reviews
Rating 2 - Terrible. 2 out of 57 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

9.8/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Felix

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breath taking views, friendly staff
Stayed 1 night in Jan 2025

10/10 Excellent

Lauren

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff made sure we were taken care of. Spa experience was very clean and wonderful. White coffee at the bar was best I’ve ever had! Even though we were completely fogged in and missed the views we came for, we enjoyed the experience. Would absolutely come back
Stayed 1 night in Dec 2024

10/10 Excellent

Sierra

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful infinity pool and rooms! restaurant also had great breakfast included.

10/10 Excellent

Rachel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hôtel, great staff, good breakfast and drinks
Stayed 2 nights in Nov 2024

10/10 Excellent

Krista

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was my favourite hotel I have ever stayed in. The staff were fantastic. The hotel was unique with beautiful views. The room was lovely and clean. Staff shuttled us up and down from our room to the lobby within a couple minutes. The location was great too, so close to Catcat village and downtown Sapa, as well as the fanatical gondola. Can’t recommend this hotel more!
Stayed 2 nights in Oct 2024

6/10 Okay

Alex

Travelled with partner
This property was advertised very well. Upon arrival the space looked nice too. It is definitely an average place to stay but not as good as you would think. Safety latch was broken as soon as we arrived, and staff tried to charge us extra money for this at checkout. Luckily we had taken a photo. Throughout the night we heard lots of people partying, yelling, and slamming doors. It took 2 days (majority of our stay) to get a night of sleep uninterrupted by this - Bear in mind we are in our 20’s and have stayed at party hostels that were more restful. Staff was good but again we have experienced better. Seems like not so much a place for foreign visitors. I will say the breakfast was good and there was definitely some helpful and very kind staff. Not a bad place to stay, but just not 5 stars.
Stayed 3 nights in Sep 2024

6/10 Okay

Vinh

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Some of the staff in the restaurant lied and being shady. Customer already paid the bill but they lied and to hustle more money so they can pocket the money.
Stayed 2 nights in Sep 2024

10/10 Excellent

Jessie

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Resort is an extremely fitting name! Feels like you are on a retreat, staff happy to help with any requests, views are astounding and cleanliness second to none - extremely happy with my stay and would recommend to anyone going
Stayed 3 nights in Aug 2024

6/10 Okay

Tareque

Stayed 2 nights in Jul 2024

10/10 Excellent

Phong

Travelled with group
Excellent on everything, I enjoyed my stay and will come back and stay here again. Thank you very much to all the staff taking good care of me.
Stayed 2 nights in Jun 2024

2/10 Terrible

JIHYUN

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2024

10/10 Excellent

Amera

Stayed 3 nights in Jun 2024

10/10 Excellent

Javier

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I am speechless with this hotel in a good way! Everything was excellent all around. The staff was very friendly and helpful, breakfast was amazing with lots of food choices with the view into the mountains and rice fields.The room was very clean and everything was functional. The best part was the view from the room into the mountain and rice fields. I highly recommend this Hotel.
Stayed 1 night in May 2024

6/10 Okay

Virginie

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The views are breathtaking! The staff is pleasant but not good at communication : they speak VERY little English which makes the simplest request or question for a very difficult time. I was rushed out of my room because the cleaners were waiting outside my door…it was 9/9.30am so it wasn’t unreasonable to be still getting ready in the room I feel. The room though had a wonderful view but the outside window were dirty so…bit of a shame. The food offer is not good in restaurant and the cocktails (3) we asked for took for ever. Clean bedrooms and surrounding but not very enjoyable stay to mostly food offering and lack of understanding one another.
Stayed 2 nights in May 2024

10/10 Excellent

Ngoc Hien

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
beautiful views. we loved waking up to the perfect view from our room. breakfast options was quite amazing, there was plenty of options. our favorite of the vietnam trip
Stayed 1 night in Apr 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2024

10/10 Excellent

Dovile

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is something else! Amazing. Stunning views, beautiful saroundings. Specially Cat Cat Village (walking distance about 20min) and Sapas center about 15 min walking. Lovely lovely hotel. It's clean, staff helpful,.
Stayed 1 night in Apr 2024

10/10 Excellent

Morgan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The views from the room were amazing! The breakfast was delicious and the staff were all wonderful.
Stayed 1 night in Nov 2023

10/10 Excellent

Vu

Liked: Cleanliness, staff & service, amenities
The property was very stunning decor as each room Is built as a bungalow. However, they should put some scent or detergent on the bedsheets and rooms better since our rooms did smell like bleach. Overall, it was such a pleasure stay.!

8/10 Good

N A

Liked: Cleanliness, room comfort

COLD AND MISTY

We stayed for 3 nights and were a disappointed overall when we went in mid November 2023. Hotel and staff were average. Major roadworks all over Sapa with large construction diggers etc!! It can be very misty, so book 2 nights rather than 1 just incase. Rented 125cc motorcycle from the hotel at 200k dong per day, quite worrying when front and rear brakes failed going down hill!! Too wet to do any long treks. But the main event for us was the clear view above the clouds at the top of Fansipan at 3142m. Return cost of cable car was 800k dong. About 1/2 hour up steep steps to the very top with lots of interesting temples/pagoda on the way.
Stayed 2 nights in Nov 2023

8/10 Good

Marissa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2023

10/10 Excellent

Rachael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing views

The views from the rooms are spectacular. It’s a bit out of Sapa town (about a 10 min drive) but this was perfect as it was so quiet and you got the stunning views of Mount Fansipan. They initially put me in the wrong room and it was fully booked that night so couldn’t move me. This room was very cold. That was a bit disappointing, as the room did not have a balcony or top views (what I paid extra for) however, they gave me 30% off my food bill and upgraded me the next 2 nights. The upgraded room was fantastic with panoramic views and warm air from the aircon unit (needed at this time of year). The rooms are all set into the hills so an electric car can take you from your room to the main reception/breakfast area otherwise it’s a very steep walk. Hotel grounds can be very slippery when wet so be careful of that. Overall a wonderful stay in one of the most beautiful places I’ve ever seen.
Stayed 3 nights in Oct 2023

10/10 Excellent

Aina

Liked: Cleanliness, staff & service, property conditions & facilities
Potentially to provide more vegetarian / muslim friendly meal options.
Stayed 2 nights in Sep 2023

2/10 Terrible

James

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Avoid this hotel at all costs!!!

Pool was green, rubbish and dirt everywhere, cigarette butts on floor of breakfast room, bedroom had mould, shower flooded whole bathroom, door lock was snapped off. We raised issues with staff on the first night, they were all having a party and hotel staff were seen drunk rolling around the hotel foyer. Attempted to get a refund, hotels.com have been useless. Had to pay for another hotel down the road and have never been reimbursed for our terrible experience not only with the hotel but with hotels.com. Very disappointing as we spend thousands a year with them. Customer service 0/10!!! Avoid
Stayed 2 nights in Oct 2022