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Sapa Hidden Gem Hotel & Spa

3.0 star property
VIP Access

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Photo gallery for Sapa Hidden Gem Hotel & Spa

Breakfast, lunch, dinner served; local cuisine
Lobby sitting area
Family Suite, Balcony, Mountain View | Garden view
Premium bedding, memory-foam beds, blackout curtains, soundproofing
Front of property

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Spa
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Laundry room
  • Housekeeping

Explore the area

View in a map
01B So Than street, Sa Pa, Lao Cai, 330000
  • Place, Sa Pa Square
    ‪3 min walk‬
  • Place, Sapa Catholic Church
    ‪5 min walk‬
  • Place, Sapa Lake
    ‪7 min walk‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
Learn more about VIP AccessOpens in a new window

Room options

View all photos for Suite, Balcony, Mountain View

Suite, Balcony, Mountain View | Mountain view

Suite, Balcony, Mountain View

  • 25 sq m
  • 1 bedroom
  • Mountain view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Quadruple Room, Balcony, Mountain View

Deluxe Quadruple Room, Balcony, Mountain View | Premium bedding, memory-foam beds, blackout curtains, soundproofing

Deluxe Quadruple Room, Balcony, Mountain View

10.0 out of 10
Exceptional
(1 review)
  • 30 sq m
  • Mountain view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, Balcony, Mountain View

Deluxe Room, Balcony, Mountain View | Mountain view

Deluxe Room, Balcony, Mountain View

  • 25 sq m
  • 1 bedroom
  • Mountain view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Bed in Shared Dormitory

Bed in Shared Dormitory | Premium bedding, memory-foam beds, blackout curtains, soundproofing

Bed in Shared Dormitory

  • 25 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Deluxe Triple Room, Mountain View

Deluxe Triple Room, Mountain View | Premium bedding, memory-foam beds, blackout curtains, soundproofing

Deluxe Triple Room, Mountain View

8.0 out of 10
Very good
(1 review)
  • 35 sq m
  • Mountain view
  • Sleeps 4
  • 1 Queen Bed and 1 Single Bed

View all photos for Deluxe Shared Dormitory, Shared Bathroom

Deluxe Shared Dormitory, Shared Bathroom | Premium bedding, memory-foam beds, blackout curtains, soundproofing

Deluxe Shared Dormitory, Shared Bathroom

  • 50 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Superior Room, 1 Queen Bed, Garden View

Superior Room, 1 Queen Bed, Garden View | Premium bedding, memory-foam beds, blackout curtains, soundproofing

Superior Room, 1 Queen Bed, Garden View

  • 25 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Suite, Balcony, Mountain View

Premium bedding, memory-foam beds, blackout curtains, soundproofing

Family Suite, Balcony, Mountain View

  • 1 bedroom
  • Mountain view
  • Sleeps 4
  • 2 Queen Beds

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About this property

Sapa Hidden Gem Hotel & Spa

Mountain hotel connected to a shopping centre in Sa Pa with free parking
Along with a restaurant, this hotel has spa services and concierge services. Free WiFi in public areas and free self parking are also provided. Additionally, dry cleaning, laundry facilities and a 24-hour front desk are on-site.
Sapa Hidden Gem Hotel & Spa offers 31 accommodations with complimentary bottles of water and blackout curtains. Memory foam beds feature premium bedding. This Sa Pa hotel provides complimentary wireless Internet access, with a speed of 500+ Mbps (good for 6+ people or 10+ devices). Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.
The recreational activities listed below are available either on-site or nearby; fees may apply.
Guests can pamper themselves by indulging in the on-site spa services. Services include massages.
With your stay at Sapa Hidden Gem Hotel & Spa, you're connected to a shopping centre and just a quick walk from Sapa Lake. Free WiFi in public areas, free self-parking and a restaurant are available.
  • Free Wi-Fi (speed: 500+ Mbps (good for 6+ people or 10+ devices))
  • Free self-parking
  • Enjoy a bite to eat at the restaurant
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • Just a 3-minute walk from Sa Pa Square and 8 minutes on foot from Sapa Lake
  • Airport, railway station and local-area shuttle service available for a fee
There's a restaurant on site. WiFi is free in public spaces. An area shuttle within 2 kilometres, a round-trip airport shuttle and a train station pick-up service are available for a fee. Spa services, karaoke, and tour/ticket assistance are also featured at Sapa Hidden Gem Hotel & Spa. Self parking is free.

Smoking is allowed in designated areas at this 3-star Sa Pa hotel.

On-site venue – This restaurant specialises in local cuisine and serves breakfast, lunch and dinner.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge)
  • Area shuttle (surcharge) up to 2 kilometres
  • 24-hour train station pick-up and drop-off shuttle (surcharge)
  • Train station shuttle on request
  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • A restaurant
  • Couples/private dining

Things to do

  • Bicycle storage
  • Karaoke

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance

Outdoors

  • Garden
  • In the mountains

Spa

  • Massage
  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible train station shuttle
  • No lift
  • Tile flooring in public areas

More

  • 3 floors
  • Built in 2024
  • Designated smoking areas
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Memory foam mattress
  • Premium bedding

Bathroom

  • Toothbrush and toothpaste

Food and drink

  • Champagne service
  • Free bottled water

More

  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.

Property is also known as

Sapa Friendly Inn Travel
Friendly Inn Travel
Sapa Friendly Inn Travel Sa Pa
Sapa Friendly Travel Sa Pa
Hotel Sapa Friendly Inn & Travel Sa Pa
Sa Pa Sapa Friendly Inn & Travel Hotel
Sapa Friendly Inn & Travel Sa Pa
Sapa Friendly Inn Travel
Sapa Friendly Travel
Hotel Sapa Friendly Inn & Travel
Sapa Friendly & Travel Sa Pa
Sapa Friendly Inn & Travel Hotel
Sapa Friendly Inn & Travel Sa Pa
Sapa Friendly Inn & Travel Hotel Sa Pa

Sapa Hidden Gem Hotel & Spa Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 27 out of 39 reviews
Rating 8 - Good. 6 out of 39 reviews
Rating 6 - Okay. 2 out of 39 reviews
Rating 4 - Poor. 1 out of 39 reviews
Rating 2 - Terrible. 3 out of 39 reviews

7.8/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Jack

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We arrived very early off the train and were able to leave our bags at the hotel while we went out for the day before checking in. Lovely hotel, great views, lovely people, clean and comfortable. It is a little walk up a hill but you are in the mountains so thats to be expected but it’s quick and easy to walk into the main hub of the town. Would reccomend.
Stayed 1 night in Sep 2025

10/10 Excellent

Aira

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

8/10 Good

Verified traveller

Travelled with group
Liked: Staff & service, property conditions & facilities
There were lots of things to love here and lots of things that need some attention. The sheets really need some good bleach and the heater in the room needs to be more functional. That being said the staff were very helpful and the place had a certain charm.
Stayed 1 night in Mar 2025

8/10 Good

Grace

Travelled with family
The property is clean and quiet. It’s like a home away from home. The owners are really very accommodating, very helpful in everything. They’re like family and the wife cooks really delicious food. The husband is accepting tour for a fee which is so convenient for us. We hope to return maybe next year and stay in the same property.
Stayed 2 nights in Feb 2025

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 2 nights in Mar 2024

2/10 Terrible

Lavinia Cristina

Stayed 3 nights in Dec 2023

6/10 Okay

somkiat

Travelled with group
A bit quiet hilly area but close enough to find restaurant nearby
Stayed 2 nights in Dec 2023

6/10 Okay

Sheryle

Travelled with group
Liked: Staff & service
Shower
Stayed 3 nights in Oct 2023

8/10 Good

Matthew

Stayed 3 nights in Sep 2023

8/10 Good

Say Po

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The owners were really friendly, as the hotel name suggests. The room was clean and had all the basic necessities you would expect. It was within walking distance to Sapa center and they also help arrange transport to Hanoi and cable car tickets to Fansipan.
Stayed 1 night in Jan 2023

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay at SaPa Friendly Inn. Really helpful people that can help you make arrangements to see local sites and arrainge for travel around SaPa and beyond. Breakfast is really good and the location overlooking the town is nice. If you visit SaPa in the winter be sure to bring warm clothing due to the chilly temperatures. Will stay here again on my next trip to SaPa.

8/10 Good

Harveen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, friendly staff and good breakfast. Cleanliness of bathroom could have been better.
Stayed 2 nights in Nov 2022

8/10 Good

Mathew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2019

10/10 Excellent

Zorik

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2019

10/10 Excellent

Henrik

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Sereyroith

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

THI THUY TRANG

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good

도보로 여행하기에는 숙소가 중심지에서 먼것이 단점.하지만 음식이 맛있고 주변도 조용하고 직원들도 친절한것이 장점. 오토바이도대여해주니 국제면허 챙겨서 이용하세요.
Stayed 3 nights in May 2023

2/10 Terrible

Younglak

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort

비추

여긴 싼맛에 가는건 괜찮지만 기대하고 갈 수있는데가 아닙니다 젊은부부가 운영하는데 솔직히 수건이 우리집 걸래보다 못한걸 주네요 너무 춥고 온풍기도 고장이라 고생만 하고 왔네요
Stayed 1 night in Dec 2022

10/10 Excellent

Geumsil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
매우 좋은 위치에 있습니다. 좀 추웠지만 뜨거운물 잘 나오고, 조용하고 좋습니다. 조식은 맛있고, 커피도 맛있습니다. 세 아이들은 너무 귀엽고 두 마리의 고양이도 얌전합니다. 가족처럼 지내서 너무 좋았습니다. 도미토리 룸은 시설이 아주 깨끗하진 않습니다.그러나 가격대비 매우 좋았습니다~~!!!!
Stayed 5 nights in Dec 2022

4/10 Poor

PARK

Stayed 2 nights in Jul 2022

10/10 Excellent

HYUNWOO

Stayed 1 night in May 2020

2/10 Terrible

Rivi

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

לא מומלץ בכלל

ממש לא כמו בתמונות. וממש לא במרכז. מיטה קשה כמו קרש ואף אחד לא מבין אנגלית שם. ניסינו לבטל את ההזמנה ללא הצלחה, לבסוף שילמנו על החדר למרות שלא נישארנו לישון שם בכלל.
Stayed 1 night in Sep 2019

10/10 Excellent

minsoo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
매우친절합니다 근데 지하방이면 방바꿔달라고하세요 방도 깨끗합니다!!!
Stayed 2 nights in Jul 2019

10/10 Excellent

Verified traveller

Stayed 1 night in Mar 2019

10/10 Excellent

Verified traveller

Stayed 1 night in Mar 2019