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Standard Double Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

Comfort Double Room

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Standard Apartment, 2 Bedrooms

Bed Count 2 Full Beds Maximum Occupancy 6 Max

Chalet Suite

Bed Count 1 Full Bed Maximum Occupancy 4 Max

Superior Double Room

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Standard Apartment, 1 Bedroom

Bed Count 1 King Bed Maximum Occupancy 4 Max

Hotel Description

Our customers tell us that they can't get enough of the helpful staff at Arc-en-Ciel Gstaad. During your stay, you're just a quick walk from Gstaad Ski Resort. You'll find features such as free breakfast, free WiFi in public areas and free train pick-up service. This property offers pet-friendly amenities, such as food and water bowls.

  • Free buffet breakfast served daily
  • Free WiFi
  • Enjoy a bite to eat at one of the 2 restaurants
  • Self-parking available for a fee
  • Take a swim in the seasonal outdoor pool
  • Services include babysitting, dry cleaning/laundry and a concierge
  • On-site recreation includes a gym, a steam room and a sauna
  • Steps from Gstaad Ski Resort and Eggli Ski Resort
  • Free train station pick-up shuttle service
  • Cats and dogs welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls

Arc-en-Ciel Gstaad ratings based on 16 Verified Reviews

Review Summary
4.6 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Arc-en-Ciel Gstaad

Everyone (12) Couples (1)
5 out of 5

Posted by on 20 Sep 2022

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4 out of 5

Posted by on 3 Mar 2024

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Comment from Hotel Management

26 Mar 2024 by Amina Matti

Vielen Dank für Ihren Besuch. Wir freuen uns sehr, dass Sie sich bei uns gut umsorgt gefühlt haben und würden uns freuen, Sie bald wieder begrüssen zu dürfen. Sonnige Grüsse aus Gstaad, Familie Matti

5 out of 5

Posted by on 27 Dec 2023

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Comment from Hotel Management

16 Jan 2024 by Amina Matti

Herzlichen Dank für die tolle Bewertung!

5 out of 5
Juste merveilleux personnel tres sympa

Posted by on 5 Nov 2023

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Comment from Hotel Management

14 Nov 2023 by Amina Matti

Merci beaucoup de votre visite et d'avoir pris le temps d'écrire. Cela nous fait plaisir et est une belle motivation pour toute l'équipe!Au plaisir de vous revoir bientôtFamille Matti

4 out of 5

Posted by on 28 May 2023

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5 out of 5
Sehr ruhig und doch zentral. Bachrauschen in der Nacht war idyllisch.

Posted by on 12 Jul 2022

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5 out of 5

Posted by on 7 Feb 2022

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5 out of 5
Le spa était magnifique. La piscine est très agréable et chauffée. Les chambres sont très spacieuses et bien décorées.

Posted by on 29 Jul 2021

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3 out of 5

Posted by on 7 Jun 2021

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5 out of 5

Posted by on 23 Aug 2020

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Comment from Hotel Management

25 Aug 2020 by Chris

Thank you for your visit and for the 5 points :-)

About the Arc-en-Ciel Gstaad

Location Egglistrasse 24, Saanen, BE 3780

Renovations + Closures

The following facilities will be closed during the winter:

  • Swimming pool

The property will be renovating from 30 September 2024 to 7 December 2024 (completion date subject to change). The following areas are affected:

  • Exterior
  • Swimming pool

Renovation work will only be conducted during working hours on weekdays. Every effort will be made to minimise noise and disturbance.

Property Features

After a day on the slopes, enjoy use of the hotel's facilities such as a fitness centre and a steam room. Arc-en-Ciel Gstaad helps provide the perfect ski holiday with ski storage, ski equipment rentals and ski passes. At the end of the day, order après-ski drinks at the hotel's bar. There are 2 restaurants on site. Free breakfast is served daily. WiFi is free in public spaces. Limited parking is available for a fee and is offered on a first-come, first-served basis. This 4-star Gstaad hotel is smoke free.

  • 39 guestrooms or units
  • 4 levels
  • 2 buildings
  • 2 dining venues
  • Conference rooms
  • Buffet breakfast (free)
  • Childcare (surcharge)
  • Umbrellas for the pool
  • Ski lift tickets
  • Ski equipment storage
  • Ski equipment rentals
  • Charging station for electric cars
  • Business facilities
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (limited hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Games room or arcade
  • Terrace
  • Garden
  • Newspapers in lobby (free)
  • Lift
  • No smoking on site
  • Bar or lounge

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • Arcade/game room
  • Playground on site
  • Free cots/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Parking (limited spaces)

Transport

  • Train station: Gstaad Station (1.9 km / 1.2 mi)
  • Property shuttles: Free train station pick-up
  • Parking: Self parking available for a surcharge

Room Amenities

Arc-en-Ciel Gstaad offers 39 accommodations with a safe and coffee/tea makers. Rooms open to balconies or patios. Guests can surf the web using complimentary wireless Internet access. Bathrooms include dressing gowns, slippers, complimentary toiletries and hairdryers. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

  • Private balcony or patio
  • In-room dining (limited hours)
  • Television
  • Coffee maker
  • Cots (free)
  • Housekeeping (daily)
  • Hairdryer
  • Safe
  • Dressing gowns
  • Slippers
  • Toiletries (free)
  • Telephone
  • Desk
  • Heating

Food & Drink

Guests are served a free buffet breakfast daily from 7:30 AM to 10:30 AM.

Arc-en-Ciel Gstaad has 2 restaurants on site.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include ski-in/ski-out access, a sauna, a fitness centre and a seasonal outdoor pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Snowboarding nearby
  • Free bicycles on site
  • Parasailing nearby
  • Mountain biking nearby
  • Snowshoeing nearby
  • Fishing nearby
  • Downhill skiing nearby
  • Cross-country skiing nearby
  • Playground on site
  • Sledding nearby
  • Rafting nearby
  • Hiking/biking trails nearby
  • Ski equipment rentals on site

Spa Services

Guests can pamper themselves by indulging in the on-site spa services. There are massage/treatment rooms available. Services include facials and body wraps.

  • Body wraps
  • Facial treatments
  • Number of treatment rooms 1
  • Massages

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Check-in time ends at 10:30 PM
  • Minimum check-in age is: 18

Special check-in instructions:

This property offers transfers from the train station. To arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation. The front desk is open daily from 7:00 AM - 11:00 PM. To make arrangements for check-in, please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 7:30 PM, please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. The front desk is staffed during limited hours.

Arc-en-Ciel Gstaad offers transfers from the train station. Please contact the property on the number on the booking confirmation 72 hours prior to arrival with your arrival details. The front desk at this property is open daily from 7:00 AM - 11:00 PM.
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 7:30 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 9 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for CHF 90.0 per night.
  • Free cots (infant beds)!

Pet Policy

  • Pets: CHF 20 per pet, per day
  • Only dogs and cats are allowed
  • Food and water bowls are available

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts major credit cards; cash is not accepted

Cashless transactions are available

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts major credit cards, Visa, Mastercard, American Express and Eurocard. Cash is not accepted. Cashless payment methods are available for all transactions.

  • Debit cards not accepted
  • Staffed front desk
  • Children stay free - maximum age 9
  • Front desk opens daily at 7:00 AM
  • Front desk closes daily at 11:00 PM
  • Cashless transactions are available
  • Children stay free
  • Number of children who can stay free - 2

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: CHF 4.90 per person, per night for adults; CHF 2.45 per night for guests aged 12-16 years old. This tax does not apply to children under 12 years of age.
  • Tourism fee: CHF 1.00 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Covered self-parking fee: CHF 17 per night
  • Pet fee: CHF 20 per pet, per day
  • Rollaway bed fee: CHF 90.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Arc En Ciel Hotel
  • Arc En Ciel Saanen
  • Ciel Hotel
  • Hotel Arc En Ciel Saanen
  • Hotel Arc En Ciel
  • Arc-en-Ciel Gstaad Hotel
  • Hotel Arc en ciel Gstaad
  • Arc-en-Ciel Gstaad Saanen
  • Arc-en-Ciel Gstaad Hotel Saanen

You should know

  • The seasonal pool will open in June and close in September.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children aged 9 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

National Rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 stars.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.