Best Western Capital City Inn

2.5 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Best Western Capital City Inn

Exterior
Lobby
Outdoor pool
Iron/ironing board, free WiFi, bed sheets
Lobby

Reviews

7.8 out of 10

Good

Popular amenities

  • Pool
  • Housekeeping
  • 24/7 front desk
  • Parking included
  • Free WiFi
  • Laundry

Explore the area

Map
15 Massie Ct, Sacramento, CA, 95823
  • Methodist Hospital of Sacramento
    3 min drive
  • Jack in the Box
    5 min walk
  • Center Parkway Station
    4 min drive
  • Sacramento, CA (SAC-Sacramento Executive)
    15 min drive

Room options

Suite, 1 King Bed, Non Smoking, Balcony

  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • Sleeps 2
  • 1 King Bed

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About this property

Best Western Capital City Inn

Sacramento hotel in Southwestern Sacramento with free breakfast and 24-hour front desk
Along with an outdoor pool, this smoke-free hotel has laundry facilities and a 24-hour front desk. Free continental breakfast, free WiFi in public areas and free self parking are also provided. Additionally, express check-out and a garden are on-site. Housekeeping is available on request.
Best Western Capital City Inn offers 58 accommodations with coffee/tea makers and a hairdryer. Televisions come with cable channels.

Bathrooms include a combined bath/shower unit and complimentary toiletries. This Sacramento hotel provides complimentary wireless Internet access. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Best Western Capital City Inn. During your stay, you'll be within walking distance of Stevens Trail. Features include free breakfast, free WiFi in public areas and free self-parking.
  • Free continental breakfast offered
  • Free WiFi
  • Free self-parking
  • Take a swim in the outdoor pool
  • Amenities include laundry facilities, a car charging station and a lift
  • On-site recreation includes bicycles to rent
  • 10 minutes by car from California State University Sacramento and 12 minutes from Sacramento Convention Center
Free breakfast is served. WiFi is free in public spaces. Best Western Capital City Inn also features an outdoor pool, a garden, and laundry facilities. Free self parking is available.

This Sacramento hotel is smoke free.

Guests are served a free continental breakfast.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free self parking on site

Food and drink

  • Free continental breakfast

Things to do

  • Bicycle rentals
  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)

Outdoors

  • Garden
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Coffee/tea maker

More

  • Cleaning products are eco-friendly
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board
  • LED lighting
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
Express check-out available

Special check-in instructions

An adult aged 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Front desk staff will greet guests on arrival. An adult age 18 or older must assume all liability for the booking.

Property is also known as

Best Western John Jay
Best Western John Jay Inn
Best Western John Jay Inn Sacramento
Best Western John Jay Sacramento
John Jay Best Western
Best Western John Jay Inn
Best Capital City Sacramento
Best Western Capital City Inn Hotel
Best Western Capital City Inn Sacramento
Best Western Capital City Inn Hotel Sacramento

Best Western Capital City Inn Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 280 out of 795 reviews" "
Rating 8 - Good. 273 out of 795 reviews" "
Rating 6 - Okay. 130 out of 795 reviews" "
Rating 4 - Poor. 56 out of 795 reviews" "
Rating 2 - Terrible. 56 out of 795 reviews" "

8.0/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

7.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Warin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
BW STAY
CLEAN, CURTEOUS FRONT DESK
Stayed 1 night in Sep 2024

2/10 Terrible

Timothy

Stayed 1 night in Aug 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All was good
Stayed 2 nights in Sep 2024

10/10 Excellent

Oliver

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

6/10 Okay

Jeanelle

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Jorge

Liked: Cleanliness
Stayed 1 night in Aug 2024

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good for the money hotel
Great front desk service. Loved the room. Disappointed that the pool was closed
Stayed 1 night in Aug 2024

10/10 Excellent

Lisa

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quiet with free breakfast
Needed room near Kaiser hospital. We were on the 3rd Floor. I'd stay here again when in Sac. Facility was quiet and CHP office was across the street. Easy access to fwy. Breakfast provided had hot and cold options. Every staff member we spoke with was professional and pleasant.
Stayed 5 nights in Aug 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Aug 2024

10/10 Excellent

Gerardo

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Near Kaiser permanente great thing for my stay
Stayed 1 night in Aug 2024

6/10 Okay

Angel

Travelled with family
Stayed 2 nights in Aug 2024

2/10 Terrible

Verified traveller

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities
The pool was clised. And front desk didnt have face towels
Stayed 1 night in Aug 2024

10/10 Excellent

bee

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Good quick stay
Quick stay after family event. Room was comfortable and beds were good. FINALLY a room with lighter weight bedcovers. I have such a hard time sleeping with the too hot goose down that hotels always have. I appreciated that our room had cooler bedding. Parking lot was packed, but we found spots available. Elevator smelled like weed, but that is our society these days. Hotel cannot control what people smell like.
Stayed 1 night in Jul 2024

10/10 Excellent

Nelson

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good
Stayed 1 night in Jul 2024

6/10 Okay

kevin

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Jul 2024

2/10 Terrible

Chaz

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
Room was dusty, and smelled. The elevator also smelled like cigarettes. Front desk guy had an attitude problem. But its cheap.
Stayed 1 night in Jul 2024

4/10 Poor

Verified traveller

Business traveller
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Misrepresented
Hotels.com listing is misrepresenting this hotel. The bed was very springy and creaky, not a pillow top. There are no EV chargers at this location as stated. Doors/walls are paper thin so noise level is high and I was woken up multiple times overnight by other guests.
Stayed 1 night in Jun 2024

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

Robert

Stayed 2 nights in Jun 2024

10/10 Excellent

Jo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient for freeway access
Stayed 2 nights in May 2024

10/10 Excellent

Norman

Liked: Cleanliness, staff & service, property conditions & facilities
No thank you.
Stayed 1 night in Jun 2024

10/10 Excellent

Larry

Liked: Cleanliness
Stayed 1 night in Jun 2024

10/10 Excellent

Marisela

Travelled with partner
Liked: Cleanliness, staff & service, amenities
A/c not working
Stayed 2 nights in Jun 2024

10/10 Excellent

Johnna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024