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Best Western Capital City Inn

2.5 star property

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Photo gallery for Best Western Capital City Inn

Exterior
Outdoor pool
Lobby
Lobby
Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave | Iron/ironing board, free WiFi, bed sheets

Reviews

7.8 out of 10
Good

Popular amenities

  • Pool
  • Housekeeping
  • 24/7 front desk
  • Laundry
  • Free WiFi

Explore the area

Map
15 Massie Ct, Sacramento, CA, 95823
  • Sacramento Zoo
    ‪10 min drive‬
  • California State University Sacramento
    ‪10 min drive‬
  • Golden 1 Center
    ‪12 min drive‬
  • Sacramento, CA (SMF-Sacramento Intl.)
    ‪30 min drive‬

Room options

View all photos for Suite, 1 King Bed, Non Smoking, Balcony

Suite, 1 King Bed, Non Smoking, Balcony | Iron/ironing board, free WiFi, bed sheets

Suite, 1 King Bed, Non Smoking, Balcony

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave | Iron/ironing board, free WiFi, bed sheets

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

Iron/ironing board, free WiFi, bed sheets

Standard Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave | Iron/ironing board, free WiFi, bed sheets

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave | Iron/ironing board, free WiFi, bed sheets

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • Sleeps 2
  • 1 King Bed

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Exterior

Fairfield Inn and Suites by Marriott Sacramento Elk Grove

  • Pool
  • Breakfast included
  • Parking included
  • Free WiFi
4.4 out of 5, Excellent, (855)
The price is €179
for 1 room
includes taxes & fees
23 Apr - 24 Apr
Fairfield Inn and Suites by Marriott Sacramento Elk Grove

About this property

Best Western Capital City Inn

Hotel in Sacramento with free breakfast and 24-hour front desk
Along with an outdoor pool, this smoke-free hotel has laundry facilities and a 24-hour front desk. Free continental breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include express check-out. Housekeeping is available on request.
Best Western Capital City Inn offers 58 accommodations with coffee/tea makers and a hairdryer. Televisions come with cable channels.

Bathrooms include a combined bath/shower unit and complimentary toiletries. This Sacramento hotel provides complimentary wireless Internet access. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool.
Our customers tell us that they can't get enough of the helpful staff at Best Western Capital City Inn. During your stay, you'll be close to Methodist Hospital of Sacramento. Features include free breakfast, free WiFi in public areas and free self-parking.
  • Free continental breakfast offered
  • Free WiFi
  • Free self-parking
  • Take a swim in the outdoor pool
  • Amenities include laundry facilities and a lift
  • 12 minutes by car from Golden 1 Center and 10 minutes from Sacramento Zoo
Free breakfast is served. WiFi is free in public spaces. Best Western Capital City Inn also features an outdoor pool, laundry facilities, and express check-out. Free self parking is available.

This Sacramento hotel is smoke free.

Guests are served a free continental breakfast.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • Free continental breakfast

Things to do

  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)

Outdoors

  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Coffee/tea maker

More

  • Cleaning products are eco-friendly
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board
  • LED lighting
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
Express check-out available

Special check-in instructions

An adult aged 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Front desk staff will greet guests on arrival at the property. An adult age 18 or older must assume all liability for the booking.

Property is also known as

Best Western John Jay
Best Western John Jay Inn
Best Western John Jay Inn Sacramento
Best Western John Jay Sacramento
John Jay Best Western
Best Western John Jay Inn
Best Capital City Sacramento
Best Western Capital City Inn Hotel
Best Western Capital City Inn Sacramento
Best Western Capital City Inn Hotel Sacramento

Best Western Capital City Inn Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 295 out of 829 reviews
Rating 8 - Good. 282 out of 829 reviews
Rating 6 - Okay. 133 out of 829 reviews
Rating 4 - Poor. 61 out of 829 reviews
Rating 2 - Terrible. 58 out of 829 reviews

8.0/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

7.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Jennifer

Liked: Property conditions & facilities, room comfort
Their washer and dryer was not in use.So they let me use the house keeping washer and dryer.I thought that was very nice.
Stayed 1 night in Dec 2024

10/10 Excellent

Kristina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

RAFAEL

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and comfy
Stayed 1 night in Oct 2024

8/10 Good

Alan, San Jose

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

6/10 Okay

David

Travelled with family, Travelled with partner
Disliked: Property conditions & facilities
Dirty hallway carpets. Sink stop disconnected in our room. Refrigerator was turned way down causing water from full drip pan to flow onto the carpet when opened. House keeping asked us. not to use white shower towel to wipe it up as the carpet is too dirty and gave a clean rag to us. e. Electrical outlets on lamps were worn out. No problem with the staff. No bed bugs roaches, or mice living there. A/C and heating worked, Mattress was ok, a newer one would be better. My wife and I stayed there for a week over Christmas..
Stayed 5 nights in Dec 2024

10/10 Excellent

Kao

Travelled with family, Business traveller
Liked: Cleanliness, amenities
Nice and clean
Stayed 1 night in Dec 2024

8/10 Good

RASHPAL

Stayed 1 night in Dec 2024

2/10 Terrible

Khalilullah

Disliked: Cleanliness, property conditions & facilities
Room was. Very cold but. The heater was not working
Stayed 1 night in Dec 2024

8/10 Good

Phi

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Over all nice hotel, lobby smelled like cigarette smoke. Decently quiet.
Stayed 1 night in Dec 2024

8/10 Good

Lowell, Manteca

Business traveller
Liked: Staff & service, amenities
Basic
Stayed 3 nights in Dec 2024

10/10 Excellent

Adolfo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Access to my travels.
Stayed 4 nights in Dec 2024

10/10 Excellent

starlyn

Stayed 1 night in Nov 2024

10/10 Excellent

Railala

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Jesus

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

4/10 Poor

Curtis

Business traveller
Liked: Cleanliness, staff & service
Disliked: Room comfort
Frustratingly ok
The staff and service were awesome. The room didn’t have a remote for the TV, so the front desk person had to bring up a new one after being swamped by check-ins. The thermostat had repeated errors, so the front desk person had to fix it. The room isn’t very sound proof, and I could hear every single person walking in and out of their rooms and walking down the hall. I was awaken at 3:30 am, and couldn’t go back to sleep.
Stayed 1 night in Dec 2024

6/10 Okay

Jeffery

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness
You can hear everything through the walls. Was un able to sleep do to being able to hear peaple on both sides, below us and outside all night. Master suit was great size and clean.
Stayed 1 night in Dec 2024

2/10 Terrible

Crystal

Disliked: Staff & service
Staff gave someone my room number without my permission
Stayed 1 night in Nov 2024

10/10 Excellent

Yengpaolor

Stayed 1 night in Nov 2024

8/10 Good

FEDERICO

Stayed 3 nights in Oct 2024

8/10 Good

Misty

Stayed 1 night in Nov 2024

8/10 Good

Rudy

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Affordable and nice
Stayed 1 night in Oct 2024

10/10 Excellent

Meena

Liked: Cleanliness
Stayed 2 nights in Nov 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

8/10 Good

Nancy

Travelled with family and small children
Great place.
Stayed 1 night in Nov 2024

6/10 Okay

Eric

Travelled with family
Heater didn’t work room smelled dirty would not stay here again
Stayed 1 night in Nov 2024