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SureStay Plus Hotel by Best Western Sacramento North

2.5 star property

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Photo gallery for SureStay Plus Hotel by Best Western Sacramento North

Lobby
Outdoor pool
Business centre
Standard Room, 2 Queen Beds, Balcony, Garden View | Iron/ironing board, free WiFi, bed sheets
Front of property

Reviews

5.8 out of 10

Popular amenities

  • Hot tub
  • Pool
  • Pet-friendly
  • Breakfast available
  • Housekeeping
  • Air conditioning

Explore the area

Map
350 Bercut Drive, Sacramento, CA, 95811
  • Discovery Park
    ‪16 min walk‬
  • Old Sacramento Waterfront
    ‪19 min walk‬
  • California State Railroad Museum
    ‪3 min drive‬
  • Sacramento, CA (SAC-Sacramento Executive)
    ‪17 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Balcony, Pool View

Iron/ironing board, free WiFi, bed sheets

Standard Room, 1 King Bed, Balcony, Pool View

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

Standard Room, 1 King Bed, Accessible, Non Smoking | Iron/ironing board, free WiFi, bed sheets

Standard Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Balcony, Pool View

Standard Room, 2 Queen Beds, Balcony, Pool View | Iron/ironing board, free WiFi, bed sheets

Standard Room, 2 Queen Beds, Balcony, Pool View

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Balcony, Pool View

Standard Room, 2 Queen Beds, Balcony, Pool View | Iron/ironing board, free WiFi, bed sheets

Standard Room, 2 Queen Beds, Balcony, Pool View

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave | Iron/ironing board, free WiFi, bed sheets

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Balcony, Garden View

Iron/ironing board, free WiFi, bed sheets

Standard Room, 2 Queen Beds, Balcony, Garden View

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Balcony, Garden View

Standard Room, 1 King Bed, Balcony, Garden View | Iron/ironing board, free WiFi, bed sheets

Standard Room, 1 King Bed, Balcony, Garden View

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave | Iron/ironing board, free WiFi, bed sheets

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Iron/ironing board, free WiFi, bed sheets

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

  • Sleeps 4
  • 2 Queen Beds

Similar properties

Exterior

Howard Johnson by Wyndham Sacramento Downtown

  • Pool
  • Hot tub
  • Breakfast included
  • Pet-friendly
3.1 out of 5, (1406)
The price is €84
for 1 room
includes taxes & fees
2 Mar - 3 Mar
Howard Johnson by Wyndham Sacramento Downtown

About this property

SureStay Plus Hotel by Best Western Sacramento North

Hotel with free parking, near Golden 1 Center
This smoke-free hotel features an outdoor pool, Access to hot tub and a 24-hour front desk. Free WiFi in public areas and free self parking are also provided. Additionally, a computer station, a TV in a common area and ATM/banking services are on-site.
SureStay Plus Hotel by Best Western Sacramento North offers 100 accommodations with coffee/tea makers and a hairdryer. Fridges and microwaves are provided. Bathrooms include a combined bath/shower unit and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). 43-inch flat-screen televisions come with premium satellite channels and Netflix. Housekeeping is provided on a daily basis.

An outdoor pool and Access to hot tub are on site.

Children aged under 10 years old are not allowed in the swimming pool without adult supervision.

Our customers tell us that they can't get enough of the helpful staff at SureStay Plus Hotel by Best Western Sacramento North. During your stay, you're just a quick walk from Sacramento River Water Intake Structure. Free WiFi in public areas, free self-parking and an outdoor pool are available.
  • Free Wi-Fi (speed: 50+ Mbps)
  • Free self-parking
  • Self-service breakfast served daily for a fee
  • Take a swim in the outdoor pool or soak in the hot tub
  • Amenities include a computer, an ATM and TV in a common area
  • Just a 2-minute drive from Golden 1 Center and a few minutes from Discovery Park
  • Pets welcome for a fee (restrictions apply)
SureStay Plus Hotel by Best Western Sacramento North offers its guests an outdoor pool and Access to hot tub. A computer station is on site and WiFi is free in public spaces. SureStay Plus Hotel by Best Western Sacramento North also features an ATM and a television in common area. Free self parking is available.

This Sacramento hotel is smoke free.

For a fee, guests can enjoy self-service breakfast on weekdays from 6:00 AM to 9:00 AM and at the weekend from 7:00 AM to 10:00 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Self-serve breakfast available for a fee 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends

Things to do

  • Outdoor pool
  • Spa tub
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage

Guest services

  • Housekeeping (daily)

Business services

  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 accessible parking spaces
  • Front entrance ramp
  • Handrails in stairways (91 centimetre high)
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk (83 centimetre high)

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 43-inch flat-screen TV with premium satellite channels
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Free local calls
  • Heating
  • Iron/ironing board

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 2:00 AM
Early check-in subject to availability
Early check-in fee: USD 30
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

An adult aged 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 23.24 per pet, per day
  • Maximum 2 pets
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 16 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 23.24 per pet, per day
  • Service animals are exempt from fees
  • Early check-in fee: USD 30 (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Front desk staff will greet guests on arrival at the property. An adult age 18 or older must assume all liability for the booking.

We should mention

  • Up to 2 children aged 16 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hub Hotel Sacramento
Hub Sacramento
SureStay Plus Hotel Best Western Sacramento North
SureStay Plus Best Western Sacramento North
SureStay Best Sacramento
Surestay Plus By Sacramento
SureStay Plus Hotel by Best Western Sacramento North Hotel
SureStay Plus Hotel by Best Western Sacramento North Sacramento

SureStay Plus Hotel by Best Western Sacramento North Reviews

Reviews

5.8
Rating 10 - Excellent. 237 out of 1002 reviews
Rating 8 - Good. 131 out of 1002 reviews
Rating 6 - Okay. 151 out of 1002 reviews
Rating 4 - Poor. 163 out of 1002 reviews
Rating 2 - Terrible. 320 out of 1002 reviews

5.6/10

Cleanliness

6.8/10

Staff & service

5.2/10

Amenities

5.2/10

Property conditions & facilities

5.6/10

Eco-friendliness

Reviews

2/10 Terrible

Ta'kee

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Water is not hot it’s warm at best the rooms stink
Stayed 2 nights in Nov 2024

6/10 Okay

julie

for the area and price not too bad ,
Stayed 2 nights in Nov 2024

10/10 Excellent

Arik

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk woman Tracy was so kind, I arrived as they were about to close the hot tub and I was sore from my drive and she had them keep the hot tub open an extra half hour and called my room to let me know! 10/10 hospitality
Stayed 1 night in Nov 2024

10/10 Excellent

Rayanna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Chris

Stayed 1 night in Oct 2024

10/10 Excellent

Marina

Stayed 1 night in Oct 2024

4/10 Poor

michael

Business traveller
Liked: Staff & service
Stay somewhere else!
I chose this property as I had a last minute business trip in the area and generally have had positive experiences with Best Western owned properties. While the room I stayed in worked for the purposes intended, it SMELLED like gross chemicals and honestly, I wouldn’t stay there again. In retrospect I should have requested a room change but I was exhausted from my work trip and needed to sleep which I had to do under the covers of bedding to avoid the stench.
Stayed 1 night in Oct 2024

2/10 Terrible

Dharmender

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
PREDATORY MANAGEMENT/SKETCHY UNSAFE NEIGHBORHOOD
Pictures are very deceiving, by looking at those pics you would believe the location is in a really nice part of town but actually the opposite as it sits right smack in the middle of homeless camps and open air drug markets so be prepared for that when pulling up to their driveway. That’s not a dealbreaker for me but what is a dealbreaker is a rude money hungry staff that does not believe in providing great customer service to keep repeat business coming back but here they believe in getting you for as much as they can as they only plan on using you once. They just lost me as a cusyomer for life over $80. I bet they feel like they just won the lotto with that free $80
Stayed 1 night in Oct 2024

6/10 Okay

Rodney

Business traveller, Travelled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
Place was okay homeless people room was not up to date nothing special about this place
Stayed 3 nights in Oct 2024

6/10 Okay

Aaron

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
The neighborhood is not the greatest and the metal gates around the property made me feel a little safer, but at the same time, uncomfortable because I knew why the gates were needed. Pool hadn’t been cleaned in awhile. But overall good for the cost and clean.
Stayed 1 night in Oct 2024

2/10 Terrible

Michael

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Don’t stay here!
The water in the shower was ice cold - when we called front desk about it we were told that sometimes the faucets were backwards- the water was then scalding hot and we couldn’t get it to regulate the temperature. Also the water in the sink dripped out and we couldn’t get any water pressure. The blackout curtains were NOT blackout and we were up at the crack of dawn because the room was so light. When we told front desk about all of this were we just told sorry. We called the manager about this and never received a call back. The room was in poor condition and was in a bad area as we were told by the gas station across the street that car jackings happen all the time and there is a high level of prostitution.
Stayed 1 night in Oct 2024

8/10 Good

carlos

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

10/10 Excellent

Dante

Stayed 1 night in Sep 2024

4/10 Poor

colleen

Travelled with group
Our tv was broken, the mini fridge froze everything, the bathroom light was out and the sink and shower were disgusting! Old motel needs to be repaired
Stayed 3 nights in Oct 2024

10/10 Excellent

Dawn

Stayed 4 nights in Oct 2024

6/10 Okay

David

Travelled with group
Liked: Staff & service
all in all it wasnt that bad. the area is not the best. it was close to the event venue and we were able to walk to the event.
Stayed 2 nights in Oct 2024

8/10 Good

Fannie

Liked: Cleanliness, staff & service, property conditions & facilities

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024

4/10 Poor

Alayna

Disliked: Cleanliness
Stayed 3 nights in Oct 2024

2/10 Terrible

Michael, Moses Lake

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
What a sh*t hole. We paid $500 a night to stay here. They have no business having a best western sign on the building. It is not a best western quality. Literally everything in our room was broken or falling apart. The owners of this hotel are deceptive and greedy. Find a different hotel if you’re thinking of staying here.
Stayed 4 nights in Oct 2024

6/10 Okay

Theresa

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

8/10 Good

Sarah

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2024

6/10 Okay

Mary

Travelled with family, Travelled with partner, Travelled with group
Liked: Staff & service
Disliked: Amenities
It was a normal place to stay at an event such as AfterShock Festival. Just a place to sleep and recover thr rooms weren't fancy by any means but it's decent enough. The staff was nice pleasant. I think the paying for parking in your hotel your paying to stay at is terrible.
Stayed 3 nights in Oct 2024

2/10 Terrible

Isaiah

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
No AC
A/C in room was not working and we could not get new towels it was an issue
Stayed 3 nights in Oct 2024

2/10 Terrible

Dajana

Liked: Cleanliness
Stayed 2 nights in Oct 2024