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The Cross Keys

3.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for The Cross Keys

Restaurant
Restaurant
Double Room, Ensuite (DBL) | View from property
Bar (on property)
Exterior

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Bar
  • Housekeeping
  • Free WiFi
  • Restaurant

Explore the area

Map
32 High Street, Saffron Walden, England, CB10 1AX
  • Market Square
    2 min walk
  • Molly's Coffee & Cake Shop
    1 min walk
  • Audley End Station
    7 min drive
  • London (STN-Stansted)
    36 min drive

Room options

View all photos for Superior Double Room, Ensuite (KING_SUP)

Superior Double Room, Ensuite (KING_SUP) | View from property

Superior Double Room, Ensuite (KING_SUP)

  • Sleeps 2
  • 1 King Bed

View all photos for Double Room, Ensuite (KING)

Double Room, Ensuite (KING) | View from property

Double Room, Ensuite (KING)

  • Sleeps 2
  • 1 King Bed

View all photos for Superior Double Room, Ensuite (SUP)

Superior Double Room, Ensuite (SUP) | View from property

Superior Double Room, Ensuite (SUP)

  • Sleeps 2
  • 1 Double Bed

View all photos for Double Room, Ensuite (DBL_ESBATH)

Double Room, Ensuite (DBL_ESBATH) | View from property

Double Room, Ensuite (DBL_ESBATH)

  • Sleeps 2
  • 1 Double Bed

View all photos for Double Room, Ensuite (DBL)

Double Room, Ensuite (DBL) | View from property

Double Room, Ensuite (DBL)

  • Sleeps 2
  • 1 Double Bed

View all photos for Double or Twin Room, Ensuite (DBL_TWN)

Double or Twin Room, Ensuite (DBL_TWN) | View from property

Double or Twin Room, Ensuite (DBL_TWN)

  • Sleeps 2
  • 2 Single Beds OR 1 Double Bed

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About this property

The Cross Keys

Inn in Saffron Walden with free breakfast and restaurant
A restaurant, a bar/lounge and an outdoor tennis court are available at this smoke-free inn. WiFi in public areas is free. Other amenities include free breakfast.
The Cross Keys offers 10 accommodations. Housekeeping is provided on a daily basis.
Recreational amenities at the inn include an outdoor tennis court.
During your stay at The Cross Keys, you're just a quick walk from Market Square. Free breakfast, free WiFi in public areas and a restaurant are available.
  • Free breakfast offered
  • Free Wi-Fi in some public areas
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • On-site recreation includes an outdoor tennis court
  • Steps from Market Square and Church of St. Mary
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is served. WiFi is free in public spaces.

This 3-star Saffron Walden inn is smoke free.

Guests are served a free breakfast.
The Cross Keys has a restaurant on site.

Languages

English

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • Limited on-site parking

Food and drink

  • Free breakfast available
  • A bar/lounge
  • A restaurant

Things to do

  • Outdoor tennis court

Guest services

  • Housekeeping (daily)

Accessibility

  • No lift

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 9:00 PM
Early check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit/debit cards
Front desk staff will greet guests on arrival.

Property is also known as

Cross Keys Inn Saffron Walden
Cross Keys Inn Saffron Walden
Cross Keys Saffron Walden
Inn The Cross Keys Saffron Walden
Saffron Walden The Cross Keys Inn
Inn The Cross Keys
The Cross Keys Saffron Walden
Cross Keys Inn
Cross Keys
The Cross Keys Inn
The Cross Keys Saffron Walden
The Cross Keys Inn Saffron Walden

The Cross Keys Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 72 out of 132 reviews" "
Rating 8 - Good. 43 out of 132 reviews" "
Rating 6 - Okay. 9 out of 132 reviews" "
Rating 4 - Poor. 5 out of 132 reviews" "
Rating 2 - Terrible. 3 out of 132 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Mark

Liked: Cleanliness, staff & service, amenities
Staff members excellent. Lighting in bathroom was poor 2 lights not working did report this. Cups in bedroom not changed or cleaned over 3 day stay. Food was good
Stayed 3 nights in Sep 2024

8/10 Good

Mandy

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

8/10 Good

Barbara

Liked: Cleanliness, staff & service, amenities
Ideal quiet position in town centre so easy to walk or use buses nearby.Very old building so stairs awkward (There could be a reminder on website when booking). Shower easy to use; ceiling above showing water damage stains. It was useful to have a stand for unpacking suitcase. Bed comfortable; bed linen crisp, clean and ironed. Lighting good; a welcome tray of teas, coffees, biscuits topped up daily. TV set on a slant on wall due to structure of building? Breakfasts good, portions generous; vegetarian options tasty; I would welcome some fruit and yoghurt choice too.
Stayed 3 nights in Aug 2024

10/10 Excellent

Amylouise

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Amazing Will be back again soon
Stayed 1 night in Jul 2024

6/10 Okay

Mark

Liked: Room comfort
Disliked: Staff & service
Shame
Check in was poor, got ignored by staff gossiping, looked at me 5 times and decided ignoring me was the best so I stood there for about 5minutes. When a waitress already running around after clients saw me she came over and got someone to help me, she was helpful, manager came over and they had computer issues which apparently I wanted to know all about. Just very unprofessional. Room was adequate but small and not value , price is only for the old building. Room was adequate but bathroom wasn’t that clean. All toiletries were one use which isn’t green. Best experience was breakfast where young guy on duty was very good with all the guests.
Stayed 1 night in Jul 2024

8/10 Good

David

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Stayed 1 night in Jul 2024

8/10 Good

Leon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

6/10 Okay

Paul

Liked: Staff & service
Great food average accommodation.
Stayed 1 night in Jun 2024

10/10 Excellent

Janet

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were allowed to leave our cases while went to music festival in towm. Staff were more than helpful. Breakfast was superior
Stayed 1 night in Jun 2024

8/10 Good

Helen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

8/10 Good

Derek

Stayed 1 night in May 2024

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable stay near the Fry Gallery
Friendly and helpful staff. Comfortable room and bed. Quiet night. The stylish roll top bath needed a stool for access by customers with old joints!
Stayed 1 night in Apr 2024

10/10 Excellent

Karmel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly recommended
Lovely room and ensuite - very clean comfortable and beautifully decorated. The staff were very helpful and friendly. The breakfast was delicious. I would definitely stay there again.
Stayed 1 night in Feb 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024

2/10 Terrible

Liz

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Your very best earplugs required
20 unanswered phone calls and 3 unanswered emails before my stay to sort out appropriate rooms. Unbelievably noisy superior room next to high street traffic. Moved to another noisy ( but not so noisy) and hot room. Had to request refund myself as it was not automatically forthcoming. A further 6 unanswered phone calls to do so and several emails. 10 days later sorted out by Wendy. Inadequate management
Stayed 3 nights in Feb 2024

8/10 Good

Craig

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location
The location is excellent but remember there is no parking at the hotel and hard to drop off your bags in the car as narrow street right outside. Keep this in mind if you have a lot of luggage or disabled. Hotel and food great. Getting a coffee or drink when breakfast was busy proved hard and we had to ask 3 times and took longer than it took to eat breakfast. Over all a great location and so don’t be put off. Maybe have a filter coffee machine and then could top up yourself
Stayed 2 nights in Feb 2024

2/10 Terrible

Liz

Travelled with family
Disliked: Property conditions & facilities
Incredibly noisy Hopeless management
Stayed 3 nights in Feb 2024

8/10 Good

Trevor

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

8/10 Good

Mick

Stayed 1 night in Jan 2024

8/10 Good

Caroline

Stayed 1 night in Dec 2023

8/10 Good

Tracy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

8/10 Good

Damien

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent character and restaurant
Stayed 1 night in Nov 2023

10/10 Excellent

Emilia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

10/10 Excellent

Douglas

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very unique and pleasant hotel/pub. Very comfortable and clean bed and bedding. Enjoyed the Sunday roast dinner specials. Breakfast was very good. Central location in a very walkable village. Transportation by local bus to Stansted airport was quick (about 1 hour), stop just down the street and cost was 2£ each. Great way to get to the airport, scenic drive in the countryside.
Stayed 1 night in Oct 2023