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Comfort Room, 1 Double Bed

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Superior Room, 1 Double Bed, Ocean View

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Superior Room, 2 Single Beds, Ocean View

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Standard Room, 2 Single Beds

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Standard Room, 1 Double Bed

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Family Room, 1 Queen Bed with Sofa bed, Balcony, Ocean View

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Hotel Description

During your stay at Hôtel Exsel Créolia , you'll be within walking distance of Aquanor. Free WiFi in public areas, free self-parking and a full-service spa are available.

  • Free WiFi
  • Free self-parking
  • Enjoy French cuisine while dining at Kaloupile
  • Buffet breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Indulge with body scrubs, body treatments or massages at Créolia Bien Être
  • Amenities include a front desk safe, a 24-hour business centre and 5 meeting rooms
  • On-site recreation includes a gym
  • Just a 3-minute drive from Aquanor and 6 minutes from Petit Marche

Hôtel Exsel Créolia ratings based on 4 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 2.5 out of 5.0

Guest reviews for Hôtel Exsel Créolia

Everyone (2) Couples (1)
2 out of 5
La chambre est vétuste, douche d’un autre temps . La chambre est bien insonorisée . TV impraticable réglée en portugais, personne pour y remédier . Les cocktails ne sont pas bons .

Posted by on 19 Dec 2020

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4 out of 5

Posted by on 12 Nov 2019

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Comment from Hotel Management

17 Dec 2019 by L'équipe du Mercure Créolia.

Cher client, chère cliente, Nous vous remercions d'avoir pris le temps de noter votre séjour au Mercure Créolia. Nous espérons vous revoir très prochainement. Bien cordialement, L'équipe du Mercure Créolia.

5 out of 5
Très bon hôtel. Personnel très accueillant et chaleureux.

Posted by on 30 Jan 2019

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5 out of 5

ytis bon hôtel super

rie à signaler de notoire tout était bien... même que nous avons récupéré les bijoux oubliés dans la chambre, remis par la gouvernante.. excellent restaurant et très gentil et poli barman... dommage semaine très orageuse mais personne ne peux contrôler les éléments... très bon souvenir.. 20/20

Posted by on 10 Apr 2015

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About the Hotel Mercure Créolia Saint-Denis La Réunion

Location 14 Rue Du Stade Montgaillard, Saint-Denis, 97400

Property Features

Hôtel Exsel Créolia offers its guests a full-service spa, an outdoor pool, and a fitness centre. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. Business amenities include a 24-hour business centre and 5 meeting rooms. Event space at this hotel measures 269 square feet (25 square metres) and includes conference space. A children's pool, spa services, and a terrace are also featured at the business-friendly Hôtel Exsel Créolia . Self parking is free. This 4-star Saint-Denis hotel is smoke free.

  • 1 building
  • 108 guestrooms or units
  • 4 levels
  • 269 sq ft of conference space
  • 25 sq. m of conference space
  • Deli
  • Poolside lounge chairs
  • Business centre (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Terrace
  • Beauty salon
  • No smoking on site
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Number of outdoor pools - 1
  • Children's pool
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Parking: Free self parking

Room Amenities

Hôtel Exsel Créolia offers 108 accommodations, which are accessible via exterior corridors and feature minibars and a safe. LCD televisions come with cable channels. Bathrooms include a shower, complimentary toiletries and hairdryers. This Saint-Denis hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

  • Minibar
  • In-room dining (limited hours)
  • LCD television
  • Cable channels
  • Coffee maker
  • Shower
  • Housekeeping (daily)
  • Hairdryer
  • Safe
  • Toiletries (free)
  • Desk
  • Blackout curtains
  • Exterior corridor access
  • Climate control
  • Ensuite bathroom
  • Change of towels (on request)
  • Change of bedsheets (on request)
  • Desk chair

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily.

Kaloupile – This restaurant specialises in French cuisine and serves lunch and dinner. Guests can enjoy al fresco dining (weather permitting).

La Varangue – This lobby lounge is located by the pool. Guests can enjoy al fresco dining (weather permitting).

Room service (during limited hours) is available.

Nearby Activities

An outdoor pool and a children's pool are on site. Other recreational amenities include a fitness centre.

Spa Services

Guests can indulge in a pampering treatment at the hotel's full-service spa, Créolia Bien Être. Services include facials, body scrubs, body treatments and manicures and pedicures. The spa is open selected days.

  • Manicures and pedicures
  • Body treatments
  • Facial treatments
  • Body scrubs
  • Massages

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible parking
  • Stair-free path to entrance

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 12 years old and younger stay free when using existing bedding.
  • Cots (infant beds) are not available.

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and cash

Cashless transactions are available

This property uses eco-friendly cleaning products

Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards

This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club and cash. This property uses eco-friendly cleaning products. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels) guidelines.

  • Guest education on local ecosystems and culture
  • Cashless transactions are available
  • Comprehensive recycling policy
  • Contactless check-out is not available
  • Security system
  • Mobile key entry is not available
  • Debit cards not accepted
  • Staffed front desk
  • Children stay free - maximum age 12
  • Contactless check-in is not available
  • No cots (infant beds) available
  • Property follows a brand or regulatory agency's sanitisation guidelines ALLSAFE (Accor Hotels)
  • Carbon monoxide detector
  • No lifts
  • Smoke detector
  • Children stay free

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 1.50 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 21 per person
  • Early check-in fee: EUR 89 (subject to availability)
  • Late check-out fee: EUR 85 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Créolia
  • Hotel Mercure Créolia
  • Hotel Mercure Créolia Réunion
  • Hotel Mercure Créolia Saint-Denis
  • Hotel Mercure Créolia Saint-Denis Réunion
  • Hotel Mercure Réunion
  • Hotel Mercure Saint-Denis
  • Mercure Créolia Réunion
  • Mercure Créolia Saint-Denis Réunion
  • Hôtel Exsel Créolia Hotel
  • Hôtel Exsel Créolia Saint-Denis
  • Hôtel Exsel Créolia Hotel Saint-Denis
  • Hotel Mercure Créolia Saint Denis La Réunion

You should know

  • Pool access available from 7:00 AM to 9:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

National Rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.