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Novotel Saint-Étienne Centre Gare Châteaucreux

4.0 star property

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Photo gallery for Novotel Saint-Étienne Centre Gare Châteaucreux

Classic Twin Room, 2 Single Beds | In-room safe, desk, blackout curtains, soundproofing
Bar (on property)
Reception
Bar (on property)
Terrace/patio

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Parking available
  • Gym
  • Housekeeping
  • Air conditioning
  • 24/7 front desk

Explore the area

Map
5 Cours Antoine Guichard, Saint-Etienne, Loire, 42000
  • Zenith Saint-Etienne Metropole
    ‪3 min drive‬
  • Cité du Design
    ‪3 min drive‬
  • Stade Geoffroy-Guichard
    ‪4 min drive‬
  • Saint-Etienne (EBU-Saint-Etienne - Loire Intl.)
    ‪20 min drive‬

Room options

View all photos for Classic Twin Room, 2 Single Beds

Classic Twin Room, 2 Single Beds | In-room safe, desk, blackout curtains, soundproofing

Classic Twin Room, 2 Single Beds

  • 22 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Classic Room, 1 Double Bed

In-room safe, desk, blackout curtains, soundproofing

Classic Room, 1 Double Bed

  • 22 sq m
  • Sleeps 2
  • 1 Double Bed

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About this property

Novotel Saint-Étienne Centre Gare Châteaucreux

Eco-certified hotel connected to the convention centre in Saint-Etienne with a fitness centre
A restaurant, a fitness centre and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a snack bar/deli, self parking and concierge services. Housekeeping is available on request.
Novotel Saint-Étienne Centre Gare Châteaucreux offers 77 accommodations with a safe and free newspapers. Flat-screen televisions come with premium satellite channels. Bathrooms include a shower, complimentary toiletries and hairdryers.

This Saint-Etienne hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottles of water and coffee/tea makers. An iron/ironing board, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

With your stay at Novotel Saint-Étienne Centre Gare Châteaucreux, you're connected to the convention centre and just a quick walk from Museum of Modern Art. You'll find features such as free WiFi in public areas, plus a restaurant and a gym. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Cooked-to-order breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • On-site recreation includes a gym and archery
  • Just a 3-minute drive from Zenith Saint-Etienne Metropole and a few minutes from Cité du Design
  • Pets welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. There are 4 meeting rooms available. A fitness centre, a terrace, and concierge services are also featured at the eco-certified Novotel Saint-Étienne Centre Gare Châteaucreux. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4-star Saint-Etienne hotel is smoke free.

For a fee, guests can enjoy cooked-to-order breakfast on weekdays from 6:30 AM to 10:00 AM and at the weekend from 6:30 AM to 11:00 AM.
Novotel Saint-Étienne Centre Gare Châteaucreux has a restaurant on site.
Room service (during limited hours) is available.

Awards and affiliations

Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English, French, Italian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Secured, covered parking on site (EUR 11 per day)
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Cooked-to-order breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 6:30 AM to 11:00 AM on weekends; EUR 19.50 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • Archery
  • Billiards/pool table
  • Gym
  • Shopping centre

Family friendly

  • Baby bath
  • Children's games
  • Free cot
  • Free rollaway/extra bed
  • Highchair
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 4 meeting rooms

Outdoors

  • Outdoor furniture
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar in shower
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-width doorways
  • Wheelchairs on site

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Free rollaway/extra bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Tea bags/instant coffee

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in time starts at noon
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: EUR 9 per pet, per day
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 1.60 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: from approximately EUR 19.50 per person
  • Covered self-parking fee: EUR 11 per day (in/out privileges)
  • Pet fee: EUR 9 per pet, per day
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests arriving after 11:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • This hotel caters to LGBTQ+ guests.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Novotel Gare Opening March 2019 Hotel
Novotel Gare Opening March 2019
Novotel Saint Étienne Centre Gare
Novotel Saint-Étienne Centre Gare Hotel Saint-Etienne
Novotel Saint-Étienne Centre Gare Saint-Etienne
Hotel Novotel Saint-Étienne Centre Gare Saint-Etienne
Saint-Etienne Novotel Saint-Étienne Centre Gare Hotel
Novotel Saint-Étienne Centre Gare Hotel
Hotel Novotel Saint-Étienne Centre Gare
Novotel Saint Etienne Centre Gare (Opening March 2019)
Novotel Saint Etienne Gare
Novotel Saint-Étienne Centre Gare Châteaucreux Hotel
Novotel Saint-Étienne Centre Gare Châteaucreux Saint-Etienne

Novotel Saint-Étienne Centre Gare Châteaucreux Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 54 out of 99 reviews
Rating 8 - Good. 31 out of 99 reviews
Rating 6 - Okay. 11 out of 99 reviews
Rating 4 - Poor. 2 out of 99 reviews
Rating 2 - Terrible. 1 out of 99 reviews

9.4/10

Cleanliness

8.8/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Good

Cosmina, Guelph

Liked: Cleanliness, staff & service, property conditions & facilities
All went very well
Stayed 17 nights in Aug 2024

6/10 Okay

Robert

Liked: Cleanliness
Property was ok , although limited dinning opportunities in the evening within the hotel, satisfactory restaurant next door .
Stayed 1 night in Aug 2024

10/10 Excellent

Raghavan

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Superb location for all visitors to Saint Etienne
Stayed 1 night in Jul 2024

10/10 Excellent

Louis

Stayed 1 night in Mar 2024

10/10 Excellent

Francis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jul 2022

8/10 Good

Milco

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect hotel for business
Stayed 3 nights in Jan 2022

6/10 Okay

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Not quite the usual Novotel standard.
Air con was not functional so room was too hot to sleep well, had to have the window open so was woken by the train station from about 5am onwards. Car park height limit is 1.9m but not stated. So had to park elsewhere. No bar/food available in evening even though it is stated that it is open on Accor's website.
Stayed 1 night in Nov 2021

10/10 Excellent

Selahaddin Deniz

Stayed 1 night in Oct 2021

10/10 Excellent

Frederic

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2021

10/10 Excellent

Adam

Stayed 5 nights in Dec 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service
Stayed 1 night in Jul 2019

10/10 Excellent

Christine

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

8/10 Good

Schehrazade

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel bien place
Stayed 2 nights in Nov 2024

10/10 Excellent

hassen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
EXCELLENT
Je viens régulièrement ds cet hotel. Petsonnel tres accueillant et tres agreable.
Stayed 2 nights in Aug 2024

10/10 Excellent

Marilyne

Stayed 1 night in Aug 2024

10/10 Excellent

mounira

Stayed 1 night in Aug 2024

8/10 Good

caroline

Business traveller
Liked: Cleanliness, property conditions & facilities
Stayed 4 nights in Jul 2024

10/10 Excellent

hassen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
EXCEPTIONNEL
Rarement vu un personnel aussi agréable et professionnel. Bel hôtel, très bien situé. MERCIIIIIIIIIIIIIIIIII
Stayed 1 night in Aug 2024

8/10 Good

Pascal

Stayed 2 nights in Jul 2024

10/10 Excellent

noura

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024

10/10 Excellent

Ludovic

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

8/10 Good

philippe

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Novotel dans la moyenne
Si vous venez en train c’est parfait, hôtel en face de la gare MAIS si vous venez en voiture alors mieux vaut aller ailleurs. Peu de places autour, stationnement payant, et parking de l’hôtel pas pratique et très étroit pour les véhicules d’aujourd’hui. Tarif : 11€ la nuit. Sinon personnel ok, hôtel et chambres propres, wifi ok. La chambre est classique Novotel, sans surprise excepté une bouteille en verre vide dans le minibar… ça c’est inédit dans un Novotel et sans intérêt ! Aucun produit de courtoisie… donc une mini bouteille d’evian aurait été la bienvenue.
Stayed 1 night in Feb 2024

10/10 Excellent

Karen

Stayed 1 night in Feb 2024

6/10 Okay

CEDRIC

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

8/10 Good

Damien

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Jan 2024