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Crowne Plaza Saint John Harbour View by IHG

4.0 star property

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Photo gallery for Crowne Plaza Saint John Harbour View by IHG

Premium bedding, down duvets, pillow-top beds, in-room safe
Indoor pool
Exterior
Lobby lounge
Property amenity

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Bar
  • Pool

Explore the area

Map
10 Portland Street, Saint John, NB, E2K4H8
  • Lord Beaverbrook Rink
    ‪2 min walk‬
  • Harbour Station
    ‪13 min walk‬
  • Market Square
    ‪13 min walk‬
  • Saint John, NB (YSJ)
    ‪19 min drive‬

Room options

View all photos for Standard Room

Premium bedding, down duvets, pillow-top beds, in-room safe

Standard Room

  • 15 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Queen Beds

View all photos for Premium Room

Premium bedding, down duvets, pillow-top beds, in-room safe

Premium Room

  • 15 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Mobility Accessible (Roll-In Shower)

Shower, free toiletries, hair dryer, towels

Standard Room, 1 King Bed, Mobility Accessible (Roll-In Shower)

  • 17 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Mobility Accessible (Roll-In Shower)

Shower, free toiletries, hair dryer, towels

Premium Room, 1 King Bed, Mobility Accessible (Roll-In Shower)

  • 19 sq m
  • City view
  • Sleeps 5
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds (Walk-In Shower)

Premium bedding, down duvets, pillow-top beds, in-room safe

Standard Room, 2 Queen Beds (Walk-In Shower)

  • 25 sq m
  • City view
  • Sleeps 5
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Harbour View

Premium bedding, down duvets, pillow-top beds, in-room safe

Standard Room, 1 King Bed, Harbour View

  • 15 sq m
  • Harbour view
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed with Sofa bed

Premium bedding, down duvets, pillow-top beds, in-room safe

Premium Room, 1 King Bed with Sofa bed

  • 19 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed

Premium bedding, down duvets, pillow-top beds, in-room safe

Standard Room, 1 King Bed

  • 15 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed with Sofa bed, Harbour View

Room amenity

Premium Room, 1 King Bed with Sofa bed, Harbour View

  • 19 sq m
  • Harbour view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Queen Beds (Bath Shower Combination)

Premium bedding, down duvets, pillow-top beds, in-room safe

Standard Room, 2 Queen Beds (Bath Shower Combination)

  • Sleeps 5
  • 2 Queen Beds

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About this property

Crowne Plaza Saint John Harbour View by IHG

Hotel in Saint John with fitness centre and 24-hour front desk
An indoor pool, a restaurant and a fitness centre are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a conference centre and Access to hot tub are on-site.
Crowne Plaza Saint John Harbour View by IHG offers 135 accommodations with laptop-compatible safes and free newspapers. This accommodation offers separate sitting areas. Pillowtop beds feature down duvets and premium bedding. Flat-screen televisions are featured in guestrooms. Fridges, microwaves and coffee/tea makers are provided. Bathrooms include a shower, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

An indoor pool and Access to hot tub are on site. Other recreational amenities include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Crowne Plaza Saint John Harbour View by IHG. During your stay, you're just a quick walk from Lord Beaverbrook Rink. Free WiFi in public areas, free self-parking and an indoor pool are available.
  • Free WiFi
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Take a swim in the indoor pool or soak in the hot tub
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • On-site recreation includes a gym
  • Guests have great things to say about the value of their stay and the helpful staff
  • Steps from Lord Beaverbrook Rink and 5 minutes on foot from Fort Howe
  • Pets welcome for a fee (restrictions apply)
Crowne Plaza Saint John Harbour View by IHG offers its guests an indoor pool, Access to hot tub, and a fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

5 meeting rooms and coworking spaces are available. Event space at this hotel measures 5700 square feet (530 square metres) and includes a conference centre. A vending machine, an arcade/games room, and multilingual staff are also featured at the business-friendly Crowne Plaza Saint John Harbour View by IHG. Self parking is free. A complete renovation of Crowne Plaza Saint John Harbour View by IHG was completed in November 2023.

This 4-star Saint John hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 6:00 AM to 10:00 AM.
Harbourvue Horizon – This restaurant serves breakfast, lunch, dinner and light fare. A children's menu is available.
Room service (during limited hours) is available.

Languages

English, French

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • RV/bus/lorry parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: CAD 18 for adults and CAD 8 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Harbourvue Horizon

Things to do

  • Arcade/game room
  • Bicycle tours
  • Gym
  • Indoor pool
  • Spa tub
  • TV in common areas

Family friendly

  • Arcade/game room
  • Free cot
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 5 meeting rooms
  • Computer station
  • Conference centre (5,700 square foot of space)
  • Coworking space

Outdoors

  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Area rugs in public areas
  • Assistive listening devices
  • Braille/raised signage
  • Front entrance ramp
  • Lift (142 centimetre wide door)
  • Smooth flooring in room
  • Tile flooring in public areas
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Minimum check-in age - 19

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets: CAD 25 per pet, per stay
  • Maximum 2 (weight limit: 75 lb per pet)
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CAD 10.0 per day.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CAD 250 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately CAD 18.00 for adults and from CAD 8.00 for children
  • Pet fee: CAD 25 per pet, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: CAD 10.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 7:00 AM to 10:00 PM
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Canadas Best Value Inn St. John
Canadas Best Value Inn Saint John
Crowne Plaza Saint John Harbour View by IHG Hotel
Crowne Plaza Saint John Harbour View an IHG Hotel
Crowne Plaza Saint John Harbour View by IHG Saint John
Crowne Plaza Saint John Harbour View by IHG Hotel Saint John

Crowne Plaza Saint John Harbour View by IHG Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 126 out of 216 reviews
Rating 8 - Good. 50 out of 216 reviews
Rating 6 - Okay. 25 out of 216 reviews
Rating 4 - Poor. 6 out of 216 reviews
Rating 2 - Terrible. 9 out of 216 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Evelyn

Stayed 1 night in Nov 2024

10/10 Excellent

Marie Josee

Travelled with partner
Liked: Amenities
Stayed 1 night in Nov 2024

8/10 Good

Frieda

Liked: Cleanliness, staff & service
Staff is amazing. Dining options are limited.
Stayed 1 night in Nov 2024

10/10 Excellent

Karine

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, very nice staff. The restaurant had a great menu and the food was excellent. The arcade games and the pool were great for the kids.
Stayed 1 night in Oct 2024

10/10 Excellent

Elijah

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice staff and quick response from the desk
Stayed 3 nights in Nov 2024

8/10 Good

Jennifer

Stayed 1 night in Nov 2024

8/10 Good

Lisa

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were amazing. Very hospitable and accomidating. Facilities weren't perfect and in need of a few minor repairs. Nothing major and hotel staff were happy to be informed.
Stayed 1 night in Nov 2024

6/10 Okay

Tom

Stayed 3 nights in Oct 2024

10/10 Excellent

sukhwinder

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

8/10 Good

Annie

Business traveller
Good.
Stayed 4 nights in Oct 2024

10/10 Excellent

Oscar

Liked: Cleanliness, property conditions & facilities
Enjoyed our stay
Stayed 2 nights in Oct 2024

10/10 Excellent

Paula

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, comfortable. Staff was friendly. Good location.
Stayed 1 night in Oct 2024

10/10 Excellent

Judith

Liked: Cleanliness, staff & service, property conditions & facilities
Real breakfast; lovely rooms
Stayed 1 night in Oct 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

Carole-Anne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Modern, clean, great views of the harbour. Very comfy bed and pillows. Friendly staff
Stayed 1 night in Oct 2024

8/10 Good

Carol

Travelled with partner
Liked: Staff & service, property conditions & facilities
Friendly staff Good amenities
Stayed 1 night in Oct 2024

10/10 Excellent

Shannon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic swimming pool and jacuzzi pool. Restaurant was nice with friendly service. Some advise would be to keep the bar open later. It was a Friday night around 10:30pm I decided I would step out of my room to have an evening cocktail only to find it closed at 9pm which is somewhat early especially on a weekend.
Stayed 1 night in Oct 2024

10/10 Excellent

Ann

Stayed 1 night in Oct 2024

6/10 Okay

Warren

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Like so many chain hotels, this one is mostly facade and little substance. Staff were friendly and the place was clean. But there was a lot of noise in the sitting area where my wife was trying to rest (before our room was ready), the service at dinner was poor (a mop rested against a table close to us smelling of bleach; from a short wine list, they only had one in stock; they had no green beans left, though on the menu). There was a constant humming in our room. And the 'stunning views' advertised were non-existent.
Stayed 1 night in Oct 2024

10/10 Excellent

phyllis

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great Nice renovations
Stayed 1 night in Sep 2024

10/10 Excellent

Rhonda

Stayed 1 night in Oct 2024

8/10 Good

Tymon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A
Stayed 1 night in Sep 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Spacious room. Good breakfast
Stayed 1 night in Oct 2024

10/10 Excellent

Timothy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel
Stayed 1 night in Oct 2024

10/10 Excellent

Lindsay

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hot tub could definitely use a good vacuum and cleaning, however everything else was great. Clean rooms, good breakfast, and very happy with our stay.
Stayed 1 night in Sep 2024