16 Feb 2021 by Sarra
Bonjour Madame, Bonjour Monsieur, Nous avons bien pris note de votre retour constructif. Nous vous remercions d’avoir pris le temps de nous remonter tous ces points d’amélioration. Nous sommes vraiment désolé que l’expérience que vous avez eu au Ness n’était pas totalement au niveau de vos attentes mais soyez assurer que l’information a été transmise à l’ensemble des départements afin de prendre les mesures appropriés. C’est à grâce à vos retours que nous pouvons faire évoluer notre fonctionnement et notre service, nous espérons pouvoir vous le montrer lors d’un prochain séjour au Ness Nous restons à votre disposition et nous vous souhaitons une agréable journée, Sarra
Ness By D-Ocean offers its guests a full-service spa, an outdoor pool, and a 24-hour fitness centre. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. Event space at this hotel measures 926 square feet (86 square metres) and includes conference space. Spa services, a terrace, and multilingual staff are also featured at the business-friendly Ness By D-Ocean. An airport shuttle (available 24 hours) is available for a fee. Free self parking is available. This Saint-Paul hotel is smoke free.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Self parking (surcharge)
Ness By D-Ocean offers 84 air-conditioned accommodations with minibars and a safe. This accommodation offers separate sitting areas and includes desks. 42-inch flat-screen televisions come with satellite channels. Bathrooms include a shower with a rainfall showerhead, designer toiletries, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is provided on a daily basis.
For a fee, guests can enjoy a buffet breakfast daily from 7:00 AM to 10:00 AM.
On-site venue – This restaurant specialises in French cuisine and serves breakfast, lunch and dinner. Reservations are required.
Room service (during limited hours) is available.
Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness centre.
The on-site spa has couples treatment room(s). Services include deep-tissue massages, facials, body wraps and body scrubs.
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation. To make arrangements for check-in, please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after midnight, please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.
Ness By D-Ocean offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation 24 hours prior to arrival with your arrival details. To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cots/infant beds
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Guests must contact this property in advance to reserve cots/infant beds. This property accepts Visa, Mastercard, American Express and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation.
Guests will be asked to pay the following charges at the property:
We've listed all charges provided to us by the property.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.