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Hôtel Spa Excelsior

3.5 star property

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Indoor pool, seasonal outdoor pool
Room, 2 Queen Beds, Single Whirlpool Tub | Premium bedding, blackout curtains, soundproofing, free WiFi
Lobby
Reception
Exterior

Reviews

8.0 out of 10
Very good

Popular amenities

  • Bar
  • Breakfast available

Explore the area

Map
3655, boul. de Sainte-Adele, Sainte-Adele, QC, J8B 2N8
  • Au Pays des Merveilles
    ‪10 min walk‬
  • Ski Chantecler
    ‪2 min drive‬
  • Le Chantecler Golf Club
    ‪5 min drive‬

Room options

View all photos for Room, 1 King Bed, Single Whirlpool Tub

Premium bedding, blackout curtains, soundproofing, free WiFi

Room, 1 King Bed, Single Whirlpool Tub

  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 Queen Bed with Sofa bed, Balcony

Superior Room, 1 Queen Bed with Sofa bed, Balcony | Premium bedding, blackout curtains, soundproofing, free WiFi

Superior Room, 1 Queen Bed with Sofa bed, Balcony

  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed | Premium bedding, blackout curtains, soundproofing, free WiFi

Standard Room, 1 Queen Bed

  • Sleeps 2
  • 1 Queen Bed

View all photos for Classic Room, 1 King Bed, Single Whirlpool Tub, Balcony

Premium bedding, blackout curtains, soundproofing, free WiFi

Classic Room, 1 King Bed, Single Whirlpool Tub, Balcony

  • Sleeps 2
  • 1 King Bed

View all photos for Romantic Room, 1 King Bed, Double Jetted Tub, Balcony

Romantic Room, 1 King Bed, Double Jetted Tub, Balcony | Premium bedding, blackout curtains, soundproofing, free WiFi

Romantic Room, 1 King Bed, Double Jetted Tub, Balcony

  • Sleeps 2
  • 1 King Bed

View all photos for Presidential Room, 1 King Bed, Double Jetted Tub, Balcony

Presidential Room, 1 King Bed, Double Jetted Tub, Balcony | Premium bedding, blackout curtains, soundproofing, free WiFi

Presidential Room, 1 King Bed, Double Jetted Tub, Balcony

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 Queen Bed, Double Jetted Tub, Balcony

Deluxe Room, 1 Queen Bed, Double Jetted Tub, Balcony | Premium bedding, blackout curtains, soundproofing, free WiFi

Deluxe Room, 1 Queen Bed, Double Jetted Tub, Balcony

  • Sleeps 4
  • 1 Queen Bed

View all photos for Room, 2 Queen Beds, Single Whirlpool Tub

Premium bedding, blackout curtains, soundproofing, free WiFi

Room, 2 Queen Beds, Single Whirlpool Tub

  • Sleeps 4
  • 2 Queen Beds

View all photos for Excelsior Room, 1 Queen Bed with Sofabed, Single Whirlpool Tub

Premium bedding, blackout curtains, soundproofing, free WiFi

Excelsior Room, 1 Queen Bed with Sofabed, Single Whirlpool Tub

  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Classic Room, 1 Queen Bed, Single Whirlpool Tub, Balcony

Premium bedding, blackout curtains, soundproofing, free WiFi

Classic Room, 1 Queen Bed, Single Whirlpool Tub, Balcony

  • Sleeps 2
  • 1 Queen Bed

View all photos for Classic Room, 2 Queen Beds, Single Whirlpool Tub, Balcony

Classic Room, 2 Queen Beds, Single Whirlpool Tub, Balcony | Premium bedding, blackout curtains, soundproofing, free WiFi

Classic Room, 2 Queen Beds, Single Whirlpool Tub, Balcony

  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Room, 2 Queen Beds, Balcony

Premium bedding, blackout curtains, soundproofing, free WiFi

Superior Room, 2 Queen Beds, Balcony

  • Sleeps 4
  • 2 Queen Beds

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About this property

Hôtel Spa Excelsior

Hotel in Sainte-Adele with 3 hot tubs and full-service spa
Along with a full-service spa, this smoke-free hotel has an indoor pool and a restaurant. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a seasonal outdoor pool and tour/ticket assistance are on-site.
Hôtel Spa Excelsior offers 51 air-conditioned accommodations with coffee/tea makers and a hairdryer. Beds feature premium bedding. This Sainte-Adele hotel provides complimentary wireless Internet access.

Business-friendly amenities include telephones along with free local calls (restrictions may apply). Additionally, rooms include free toiletries and blackout curtains. A nightly turndown service is provided and housekeeping is offered on a daily basis.

3 hot tubs are on site along with an indoor pool. Other recreational amenities include a seasonal outdoor pool.
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include Swedish massages, body wraps, body scrubs and detox wraps. The spa is equipped with a mud bath, a sauna, a steam room and Turkish bath/hammam. A variety of treatment therapies are provided, including reflexology. The spa is open daily.
Our customers tell us that they can't get enough of the helpful staff at Hôtel Spa Excelsior. During your stay, you'll be within walking distance of Au Pays des Merveilles. You'll find features such as free WiFi in public areas and free self-parking, plus a full-service spa.
  • Free WiFi
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Full breakfast served daily for a fee
  • Take a swim in the indoor and seasonal outdoor pools or soak in the 3 hot tubs
  • Treat yourself to body wraps, body treatments or reflexology at the spa
  • Amenities include meeting rooms, a terrace and a vending machine
  • Guests have great things to say about the helpful staff and the restaurant
  • 10 minutes on foot from Au Pays des Merveilles and a 2-minute drive from Ski Chantecler
Hôtel Spa Excelsior offers its guests a full-service spa, 3 hot tubs, an indoor pool, and a seasonal outdoor pool. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

A terrace, a vending machine, and tour/ticket assistance are also featured at Hôtel Spa Excelsior. Free self parking is available.

This 3.5-star Sainte-Adele hotel is smoke free.

For a fee, guests can enjoy a full breakfast daily from 7:30 AM to 11:00 AM.
Amadeus – This restaurant serves breakfast, lunch and dinner. Happy hour is offered.

Languages

English, French

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • Daily full breakfast available 7:30 AM to 11:00 AM for a fee: CAD 17.18 for adults and CAD 11.43 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Amadeus

Things to do

  • 3 hot tubs
  • Full-service spa
  • Indoor pool
  • Seasonal outdoor pool

Family friendly

  • Indoor pool
  • Seasonal outdoor pool
  • Soundproofed rooms

Conveniences

  • Limited-hour front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance
  • Turndown service

Business services

  • Meeting rooms

Outdoors

  • Terrace

Full-service spa

  • Body scrubs
  • Body wraps
  • Detox wraps
  • Mud bath
  • Reflexology
  • Sauna
  • Spa open daily
  • Steam room
  • Swedish massages
  • Turkish bath

Accessibility

  • No lift

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • TV

Food and drink

  • Coffee/tea maker

More

  • Air conditioning
  • Free local calls
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4 PM; check-in end time: 11:00 PM
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

The front desk is open daily from 8:00 AM - 11:00 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately CAD 17.18 for adults and from CAD 11.43 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher and a smoke detector
The front desk at this property is open daily from 8:00 AM - 11:00 PM.
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
Property Registration Number 2024-12-31, 2024-12-31, 508222

We should mention

  • The seasonal pool will open on 20 May and close on 14 October.
  • Pool access available from 8:00 AM to 10:00 PM
  • Reservations are needed for spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.

Property is also known as

Excelsior Hotel Spa Villegiature
Excelsior Hotel Spa Villegiature Sainte-Adele
Excelsior Spa Villegiature
Excelsior Spa Villegiature Sainte-Adele
Hôtel Spa Excelsior Sainte-Adele
Hôtel Spa Excelsior
Spa Excelsior Sainte-Adele
Hotel Spa Excelsior Sainte-Adele, Quebec, Canada
Hôtel Spa Excelsior Hotel
Hôtel Spa Excelsior Sainte-Adele
Hôtel Spa Excelsior Hotel Sainte-Adele

Hôtel Spa Excelsior Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 395 out of 1003 reviews
Rating 8 - Good. 322 out of 1003 reviews
Rating 6 - Okay. 163 out of 1003 reviews
Rating 4 - Poor. 81 out of 1003 reviews
Rating 2 - Terrible. 42 out of 1003 reviews

7.8/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

7.2/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Marwa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

6/10 Okay

Sangeetha

Travelled with family and small children
Disliked: Staff & service
Decent room, decent pool and hot tubs, but they can be cleaner. Restaurant is overpriced with poor service. There are better stays out there for the same price.
Stayed 1 night in Dec 2024

4/10 Poor

Louise

Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
he railing to the pool is not sturdy and in the hot tub, there was black stuff all over
Stayed 2 nights in Dec 2024

8/10 Good

Lisa

Liked: Cleanliness
Stayed 1 night in Nov 2024

8/10 Good

Manon

Stayed 1 night in Nov 2024

2/10 Terrible

Mnaouar

Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

8/10 Good

Dennis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Sabrina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

6/10 Okay

Stephanie

Liked: Staff & service, room comfort
Disliked: Property conditions & facilities
Stayed 2 nights in Nov 2024

10/10 Excellent

Graeme

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pool bar serving poolside is awesome
Stayed 1 night in Nov 2024

10/10 Excellent

Carolann

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2024

10/10 Excellent

Sylvie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 1 night in Nov 2024

8/10 Good

Gerald

Liked: Cleanliness, staff & service
Stayed 2 nights in Nov 2024

10/10 Excellent

Bruce, Picton

Liked: Cleanliness, staff & service
Beautiful hotel
Stayed 1 night in Nov 2024

8/10 Good

Somonea

Travelled with group
Stayed 1 night in Nov 2024

10/10 Excellent

Lise

Stayed 1 night in Nov 2024

4/10 Poor

nathalie

Disliked: Cleanliness, amenities, property conditions & facilities
ameublement dépareillée et vieilot, vieille tv, chambre mal entretenue moulures et peinture…endroit avec du potentiel qui nécessite des travaux majeurs
Stayed 1 night in Nov 2024

8/10 Good

Tasbeeh

Liked: Cleanliness, staff & service, property conditions & facilities
I liked the swimming pool area.
Stayed 1 night in Nov 2024

10/10 Excellent

ihsan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There is no usb or type c port so you should bring your own charging stuff for your electronics other than that i love it
Stayed 2 nights in Oct 2024

10/10 Excellent

Thamo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The swimming and the quality of the friendly reception.
Stayed 1 night in Oct 2024

8/10 Good

Karim

Travelled with family and small children
Liked: Amenities, property conditions & facilities
Très bien, pratique, calme. C'était notre deuxième visite en famille.
Stayed 1 night in Jul 2024

10/10 Excellent

Elise

Liked: Cleanliness, staff & service, property conditions & facilities
Nice one night stop, good restaurant for dinner and breakfast. Very warm outdoor pool, hot tubs and saunas were great!
Stayed 1 night in Oct 2024

6/10 Okay

Joel

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The hotel is outdated. The owners are obviously cheap as it gets. They sell out because of their location, but they put next to no effort in the actual property. The building itself is well located in a quiet and peaceful area. I liked that it wasn't a bunch of kids screaming and running around. The furniture inside the rooms date back to the 90s. There's broken tiles in the ceiling. The toilet paper is as cheap as it gets which is one of the most frustrating things in hotels. You pay $200/night but they cant spend 30cents for decent toilet paper. The shower gel was empty. The phone to call reception didn't work. Pillows are not comfortable, but the bed mattress was OK. The Water was quite hot, so the tub in the room was nice. The pool was warm and clean. The outside hot tubs are in bad shape. Cold water and jets don't work. It was a reason we went to this hotel, and it was disappointing. I understand in the end the hotel is priced cheaper than nicer hotels, but it's disappointing that the owners do not invest. I will not be staying there again.
Stayed 1 night in Oct 2024

8/10 Good

Delsa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

2/10 Terrible

Frederick

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024