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Hotel Metropolitan Saitama Shintoshin

3.5 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Hotel Metropolitan Saitama Shintoshin

Executive Twin Room | In-room safe, soundproofing, free WiFi
Exterior
Executive Twin Room | Living area | Flat-screen TV, pay films
View from property
Cleanliness standards

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Parking available
  • Breakfast available
  • 24/7 front desk
  • Laundry
  • Housekeeping
  • Air conditioning

Explore the area

Map
11-1 Shintoshin, Chuo-ku, Saitama, Saitama, 330-0081
  • Saitama Super Arena
    1 min walk
  • 中華食堂日高屋さいたま新都心店
    1 min walk
  • Saitama-Shintoshin Station
    2 min walk
  • Tokyo (HND-Haneda)
    79 min drive

Room options

View all photos for Superior Single Room

In-room safe, soundproofing, free WiFi

Superior Single Room

  • Sleeps 2
  • 1 Large Single Bed

View all photos for Superior Triple Room

In-room safe, soundproofing, free WiFi

Superior Triple Room

  • Sleeps 5
  • 2 Single Beds and 1 Single Sofa Bed

View all photos for Superior Twin Room

In-room safe, soundproofing, free WiFi

Superior Twin Room

  • Sleeps 4
  • 2 Single Beds

View all photos for Superior Double Room

Superior Double Room | In-room safe, soundproofing, free WiFi

Superior Double Room

  • Sleeps 3
  • 1 Queen Bed

View all photos for Superior Semi Double Room

In-room safe, soundproofing, free WiFi

Superior Semi Double Room

  • City view
  • Sleeps 2
  • 1 Large Single Bed

View all photos for Executive Twin Room

Executive Twin Room | Living area | Flat-screen TV, pay films

Executive Twin Room

  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Semi Double Room

In-room safe, soundproofing, free WiFi

Superior Semi Double Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Executive Twin Room

In-room safe, soundproofing, free WiFi

Executive Twin Room

  • Sleeps 2
  • 2 Queen Beds

View all photos for Superior Double Room

Free toiletries, hair dryer, slippers, electronic bidet

Superior Double Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Triple Room

In-room safe, soundproofing, free WiFi

Superior Triple Room

  • Sleeps 3
  • 1 Single Sofa Bed and 2 Single Beds

View all photos for Superior Single Room

In-room safe, soundproofing, free WiFi

Superior Single Room

  • Sleeps 1
  • 1 Double Bed

View all photos for Superior Twin Room

In-room safe, soundproofing, free WiFi

Superior Twin Room

  • Sleeps 2
  • 2 Single Beds

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Exterior

Candeo Hotels Omiya

Spa
Free WiFi
Air conditioning
Breakfast available
4.4 out of 5, Excellent, (1003)
The price is €152
for 1 night
includes taxes & fees
1 Jan - 2 Jan
Candeo Hotels Omiya

About this property

Hotel Metropolitan Saitama Shintoshin

Hotel with a 24-hour front desk, steps from Saitama Super Arena
A restaurant, a coffee shop/cafe and self parking are available at this hotel. WiFi in public areas is free. Other amenities include a microwave in a common area, dry cleaning and laundry facilities.
Hotel Metropolitan Saitama Shintoshin offers 157 accommodations with a safe and complimentary bottles of water. Flat-screen televisions come with pay-per-view films.

Bathrooms include slippers, toilets with an electronic bidet, complimentary toiletries and hairdryers. This Saitama hotel provides complimentary wireless Internet access. Housekeeping is provided on a daily basis.

Our customers tell us that they can't get enough of the helpful staff at Hotel Metropolitan Saitama Shintoshin. During your stay, you're just a quick walk from Saitama Super Arena. Free WiFi in public areas, a restaurant and a coffee shop/cafe are available.
  • Free WiFi
  • Options for a bite to eat include a coffee shop and a restaurant
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Amenities include free newspapers in reception, a front desk safe and laundry facilities
  • Guests have great things to say about the helpful staff and the overall condition of the property
  • Steps from Saitama Super Arena and Keyaki Hiroba
Along with a restaurant, there's a coffee shop/cafe on site. Public spaces have free WiFi. Hotel Metropolitan Saitama Shintoshin also features a vending machine, complimentary newspapers in the lobby, and laundry facilities. For a fee, parking is available.

Smoking is allowed in designated areas at this 3.5-star Saitama hotel.

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10 AM.
カフェ クロスヤード – This café serves breakfast, lunch and light fare.

Languages

English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Onsite parking available only on request
  • Parking on site (JPY 3,300 per night)

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10 AM for a fee: JPY 2,530 for adults and JPY 1,430 for children
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • カフェ クロスヤード

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Accessibility

  • Lift

More

  • At least 80% lighting from LEDs
  • Designated smoking areas (fines apply)

Room amenities

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Toilet with electronic bidet
  • Towels provided

Entertainment

  • Flat-screen TV with cable/satellite channels
  • Pay films

Food and drink

  • Electric kettle
  • Free bottled water
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • LED lighting
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 3 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 5 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately JPY 2530 for adults and from JPY 1430 for children
  • Self-parking fee: JPY 3300 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and a security system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
Guests traveling with a service animal must contact the property prior to arrival.

We should mention

  • Children aged 5 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.

Property is also known as

Metropolitan Saitama-Shintoshin
Metropolitan SaitamaShintoshi
Hotel Metropolitan Saitama Shintoshin
Hotel Metropolitan Saitama Shintoshin Hotel
Hotel Metropolitan Saitama Shintoshin Saitama
Hotel Metropolitan Saitama Shintoshin Hotel Saitama

Hotel Metropolitan Saitama Shintoshin Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 353 out of 540 reviews" "
Rating 8 - Good. 155 out of 540 reviews" "
Rating 6 - Okay. 22 out of 540 reviews" "
Rating 4 - Poor. 5 out of 540 reviews" "
Rating 2 - Terrible. 5 out of 540 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Jim

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 8 nights in May 2024

10/10 Excellent

Pengxiang

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

10/10 Excellent

MeeDeessa

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

10/10 Excellent

Miki

Stayed 15 nights in May 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 14 nights in May 2024

10/10 Excellent

Kenny

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel Metropolitan Saitama Shitoshin
The hotel was at an excellent JR train station, it is just 2 minutes to the hotel. The front desk staffs were very nice and friendly, I did not expect they even help to take our luggages into our room. The buffect breakfast was provided a lot of choice, and the food was yummy. The cafe staffs provided very good service. The room price of the hotel was reasonable. We enjoyed the stay and had a good time, we would come to this hotel again, thank you for the service.
Stayed 1 night in May 2024

10/10 Excellent

Taka

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

6/10 Okay

Kenji

Stayed 1 night in Apr 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2024

10/10 Excellent

Colleen

Stayed 4 nights in Mar 2024

10/10 Excellent

yumi

Stayed 4 nights in Mar 2024

10/10 Excellent

Rushan

Stayed 1 night in Jan 2024

10/10 Excellent

Katy

Stayed 2 nights in Dec 2023

10/10 Excellent

Phuong Thao

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

10/10 Excellent

Akiko

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect location. Good price 👍
Stayed 2 nights in Sep 2023

10/10 Excellent

Kazuo

Stayed 3 nights in Jul 2023

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a very clean and easy access to everything 👌
Stayed 3 nights in May 2023

10/10 Excellent

Ruth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and very nice
This is our first choice for staying in Saitama. The hotel is just a few steps from Saitama Shintoshin station with check-in on the 5th floor. Our stay was a couple of months before COVID restrictions were lifted and we were pleased with everything. The front staff helped us with several issues. The hotel restaurant was pricey, but there is a Royal Host "family restaurant" across the walkway where you can get a reasonable Western or Japanese meal. Every other kind of restaurants and shopping close by at Cocoon mall. The rooms are small but clean. We came from overseas and unfortunately there was no longer an ON-Liner bus from Narita Airport to the station area, but we got there by train quickly with luggage on the Keisei Skyliner with a change at Nippori.
Stayed 3 nights in Feb 2023

10/10 Excellent

Glendon

Stayed 1 night in Feb 2023

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
clean hotel
Stayed 1 night in Jul 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
better to give us complimentary 2 water bottle, not the 1.
Stayed 1 night in Feb 2021

10/10 Excellent

james

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent staff and location
Professional staff. Very courteous
Stayed 12 nights in Feb 2020

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful service from all personnel. Wish there was a fitness center.
Stayed 2 nights in Jan 2020

10/10 Excellent

Ralph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2019