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Royal Pines Hotel Urawa

3.5 star property
VIP Access

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Royal Pines Hotel Urawa

[Suite] Luxury Suite, Non Smoking | Bathroom | Combined shower/bathtub, free toiletries, hair dryer, slippers
5 restaurants, dinner served, Japanese cuisine
[Suite] Brilliant Suite, Non Smoking | Property amenity
Exterior
Chapel

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Bar
  • Parking available
  • Breakfast available
  • Air conditioning
  • Free WiFi
  • Restaurant

Explore the area

Map
2-5-1, Naka-cho, Urawa-ku, Saitama, Saitama-ken, 330-0062
  • Saitama Super Arena
    7 min drive
  • 日本料理四季彩
    1 min walk
  • Urawa Station
    8 min walk
  • Tokyo (HND-Haneda)
    67 min drive
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
Learn more about VIP AccessOpens in a new window

Room options

View all photos for Japanese Suite 1

Japanese Suite 1 | In-room safe, desk, blackout curtains, free WiFi

Japanese Suite 1

  • 48 sq m
  • Sleeps 8
  • 4 Single Futons

View all photos for Deluxe Double Room, Non Smoking (Pines floor)

In-room safe, desk, blackout curtains, free WiFi

Deluxe Double Room, Non Smoking (Pines floor)

  • 32 sq m
  • Sleeps 4
  • 1 Double Bed

View all photos for Executive Single Room, Non Smoking

In-room safe, desk, blackout curtains, free WiFi

Executive Single Room, Non Smoking

  • 24 sq m
  • Sleeps 2
  • 1 Single Bed

View all photos for Superior Single Room, Non Smoking (Pines floor)

In-room safe, desk, blackout curtains, free WiFi

Superior Single Room, Non Smoking (Pines floor)

  • 24 sq m
  • Sleeps 2
  • 1 Single Bed

View all photos for Superior Double Room, Smoking

In-room safe, desk, blackout curtains, free WiFi

Superior Double Room, Smoking

  • 24 sq m
  • Sleeps 4
  • 1 Double Bed

View all photos for Superior Double Room, Non Smoking (Pines floor)

In-room safe, desk, blackout curtains, free WiFi

Superior Double Room, Non Smoking (Pines floor)

  • 24 sq m
  • Sleeps 4
  • 1 Double Bed

View all photos for Twin Room, Non Smoking (Pines floor)

In-room safe, desk, blackout curtains, free WiFi

Twin Room, Non Smoking (Pines floor)

  • 32 sq m
  • Sleeps 4
  • 2 Single Beds

View all photos for Executive Double Room, Non Smoking

In-room safe, desk, blackout curtains, free WiFi

Executive Double Room, Non Smoking

  • 24 sq m
  • Sleeps 4
  • 1 Double Bed

View all photos for Executive Twin Room, Non Smoking

In-room safe, desk, blackout curtains, free WiFi

Executive Twin Room, Non Smoking

  • 32 sq m
  • Sleeps 4
  • 2 Single Beds

[Suite] Executive Suite, Double, Non Smoking

  • 64 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Twin Room, Non Smoking (Pines floor), Late check in 6:00PM

In-room safe, desk, blackout curtains, free WiFi

Twin Room, Non Smoking (Pines floor), Late check in 6:00PM

  • Sleeps 4
  • 2 Single Beds

View all photos for [Suite] Executive Suite, Twin, Non Smoking

[Suite] Executive Suite, Twin, Non Smoking | Property amenity

[Suite] Executive Suite, Twin, Non Smoking

  • 64 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for [Suite] Royal Pines Suite, Non Smoking

[Suite] Royal Pines Suite, Non Smoking | Property amenity

[Suite] Royal Pines Suite, Non Smoking

  • 110 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Single Room, 1 Single Bed, Non Smoking

In-room safe, desk, blackout curtains, free WiFi

Superior Single Room, 1 Single Bed, Non Smoking

  • 24 sq m
  • Sleeps 2
  • 1 Single Bed

View all photos for Superior Single Room (Pines floor), Non Smoking, Late check in 6:00PM

In-room safe, desk, blackout curtains, free WiFi

Superior Single Room (Pines floor), Non Smoking, Late check in 6:00PM

  • Sleeps 2
  • 1 Single Bed

View all photos for Twin Room, Non Smoking, Late check in 6:00PM

In-room safe, desk, blackout curtains, free WiFi

Twin Room, Non Smoking, Late check in 6:00PM

  • Sleeps 4
  • 2 Single Beds

View all photos for Twin Room, Non Smoking, Late check in 8:00PM

In-room safe, desk, blackout curtains, free WiFi

Twin Room, Non Smoking, Late check in 8:00PM

  • Sleeps 4
  • 2 Single Beds

View all photos for Superior Single Room, 1 Twin Bed, Smoking

In-room safe, desk, blackout curtains, free WiFi

Superior Single Room, 1 Twin Bed, Smoking

  • 24 sq m
  • Sleeps 2
  • 1 Single Bed

View all photos for Twin Room, Non Smoking (Pines floor), Late check in 8:00PM

In-room safe, desk, blackout curtains, free WiFi

Twin Room, Non Smoking (Pines floor), Late check in 8:00PM

  • Sleeps 4
  • 2 Single Beds

View all photos for Twin Room, Smoking

In-room safe, desk, blackout curtains, free WiFi

Twin Room, Smoking

  • 32 sq m
  • Sleeps 3
  • 2 Single Beds and 1 Single Sofa Bed

View all photos for [Suite] Luxury Suite, Non Smoking

[Suite] Luxury Suite, Non Smoking | Property amenity

[Suite] Luxury Suite, Non Smoking

  • 72 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Double Room, Smoking

In-room safe, desk, blackout curtains, free WiFi

Deluxe Double Room, Smoking

  • 32 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Superior Single Room (Pines floor), Non Smoking, Late check in 8:00PM

In-room safe, desk, blackout curtains, free WiFi

Superior Single Room (Pines floor), Non Smoking, Late check in 8:00PM

  • Sleeps 2
  • 1 Single Bed

View all photos for Twin Room, Non Smoking

In-room safe, desk, blackout curtains, free WiFi

Twin Room, Non Smoking

  • 32 sq m
  • Sleeps 3
  • 2 Single Beds and 1 Single Sofa Bed

View all photos for Superior Single Room, 1 TwinBed, Non Smoking, Late check in 6:00PM

In-room safe, desk, blackout curtains, free WiFi

Superior Single Room, 1 TwinBed, Non Smoking, Late check in 6:00PM

  • Sleeps 2
  • 1 Single Bed

View all photos for Deluxe Double Room, Non Smoking

In-room safe, desk, blackout curtains, free WiFi

Deluxe Double Room, Non Smoking

  • 32 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Superior Single Room, 1 TwinBed, Non Smoking, Late check in 8:00PM

In-room safe, desk, blackout curtains, free WiFi

Superior Single Room, 1 TwinBed, Non Smoking, Late check in 8:00PM

  • Sleeps 2
  • 1 Single Bed

View all photos for [Suite] Brilliant Suite, Non Smoking

[Suite] Brilliant Suite, Non Smoking | Property amenity

[Suite] Brilliant Suite, Non Smoking

  • 47 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Double Room, Non Smoking

In-room safe, desk, blackout curtains, free WiFi

Superior Double Room, Non Smoking

  • 24 sq m
  • Sleeps 4
  • 1 Double Bed

View all photos for Japanese Style Room 1 Non-Smoking

Lobby

Japanese Style Room 1 Non-Smoking

  • Sleeps 4
  • 4 Single Futons

View all photos for Deluxe Double Room-Smoking

Lobby

Deluxe Double Room-Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Twin Room Non-Smoking

Lobby

Twin Room Non-Smoking

  • Sleeps 3
  • 2 Single Beds and 1 Single Sofa Bed

View all photos for Superior Double Room Non-Smoking

Lobby

Superior Double Room Non-Smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Single Room Non-smoking

Lobby

Superior Single Room Non-smoking

  • Sleeps 1
  • 1 Double Bed

Suite, Twin with Bath, City View

  • Sleeps 2
  • 2 Single Beds

View all photos for Superior Double Room Executive High Floor Non-Smoking

Lobby

Superior Double Room Executive High Floor Non-Smoking

  • Sleeps 2
  • 1 Double Bed

View all photos for Japanese-Western Room Non-Smoking

Interior

Japanese-Western Room Non-Smoking

  • Sleeps 4
  • 2 Single Futons

Standard, Single with Bath, City View

  • Sleeps 1
  • 1 Double Bed

View all photos for Superior Double Room Pines High Floor Non-Smoking

Lobby

Superior Double Room Pines High Floor Non-Smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Double Room Pines High Floor Non-Smoking

Lobby

Deluxe Double Room Pines High Floor Non-Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Twin Room Smoking

Lobby

Twin Room Smoking

  • Sleeps 3
  • 2 Double Beds

View all photos for Deluxe Double Room Non-Smoking

Lobby

Deluxe Double Room Non-Smoking

  • Sleeps 2
  • 1 King Bed

Japanese Style Room 2 Non-Smoking

  • Sleeps 4
  • 4 Single Futons

View all photos for Superior Single Room Pines High Floor Non-Smoking

Lobby

Superior Single Room Pines High Floor Non-Smoking

  • Sleeps 1
  • 1 Double Bed

View all photos for Twin Room Executive High Floor Non-Smoking

Lobby

Twin Room Executive High Floor Non-Smoking

  • Sleeps 3
  • 2 Double Beds

View all photos for Superior Single Room Executive High Floor Non-Smoking

Lobby

Superior Single Room Executive High Floor Non-Smoking

  • Sleeps 1
  • 1 Double Bed

View all photos for Superior Double Room-Smoking

Lobby

Superior Double Room-Smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Twin Room Pines High Floor Non-Smoking

Lobby

Twin Room Pines High Floor Non-Smoking

  • Sleeps 3
  • 2 Double Beds

Similar properties

Exterior

Candeo Hotels Omiya

Spa
Free WiFi
Air conditioning
Breakfast available
4.4 out of 5, Excellent, (1001)
The price is €238
for 1 room
includes taxes & fees
9 Jan - 10 Jan
Candeo Hotels Omiya

About this property

Royal Pines Hotel Urawa

Hotel with 5 restaurants, in the vicinity of Saitama Super Arena
This hotel features 5 restaurants, a bar/lounge and a coffee shop/cafe. WiFi in public areas is free. Other amenities include self parking, a microwave in a common area and wedding services. Housekeeping is not available.
Royal Pines Hotel Urawa offers 196 accommodations with a safe and coffee/tea makers. 37-inch flat-screen televisions come with satellite channels. Rooms have partially open bathrooms. Bathrooms include a combined bath/shower unit, slippers, toilets with an electronic bidet and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include a hairdryer and blackout curtains.

Our customers tell us that they enjoy the helpful staff at Royal Pines Hotel Urawa. During your stay, you'll be close to Saitama Super Arena. You'll find features such as free WiFi in public areas, plus 5 restaurants and a bar.
  • Free WiFi
  • Drinking and dining options include 5 restaurants, a coffee shop and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Self-parking and extended parking available for a fee
  • Amenities include a front desk safe, 12 meeting rooms and a lift
  • Guests speak favourably about the helpful staff and the overall condition of the property
  • 7 minutes by car from Saitama Super Arena and 8 minutes from Hikawa Shrine
  • Airport shuttle service available for a fee
There are 5 restaurants on site, along with a coffee shop/cafΘ. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. There are 12 meeting rooms available. An airport shuttle during limited hours is available for a fee. Royal Pines Hotel Urawa also features a vending machine, a hair salon, and a front desk safe. For a fee, parking is available.

Smoking is allowed in designated areas at this 3.5-star Saitama hotel.

For a fee, guests can enjoy a buffet breakfast daily from 7 AM to 9:30 AM.
Michela Buffet Restaurant – On-site buffet restaurant. Reservations are required.
Shikisai – This restaurant specialises in Japanese cuisine. Reservations are required. Open daily.
Akamatsu – This restaurant specialises in Japanese cuisine and only serves dinner. Open selected days.
Saiko – This restaurant specialises in Chinese cuisine. Reservations are required. Open daily.
Rpr Restaurant – This restaurant specialises in French cuisine. Guests can enjoy drinks at the bar. Reservations are required. Open daily.

Languages

English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Return airport shuttle (surcharge) from 4:30 AM to 4:30 PM
  • Parking on site (JPY 1,800 per day)
  • Extended parking on site (surcharge)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7 AM to 9:30 AM for a fee: JPY 2,750 for adults and JPY 1,375 for children
  • 5 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Restaurants on site

  • Akamatsu
  • Michela Buffet Restaurant
  • Rpr Restaurant
  • Saiko
  • Shikisai

Family friendly

  • In-room refrigerator

Conveniences

  • Hair salon
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine

Guest services

  • No housekeeping service
  • Wedding services

Business services

  • 12 meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Braille/raised signage
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Partially-open bathroom
  • Shower/bathtub combination
  • Slippers
  • Toilet with electronic bidet
  • Towels provided

Entertainment

  • 37-inch flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open daily from 6:00 AM - midnight
Front desk staffed during limited hours
This property doesn't offer after-hours check-in
For more details, please contact the property using the information on the booking confirmation
Check-in and check-out times vary by room type. Guests booking a "Late Check-In" room type must check in after 8 PM and check out by noon. The check-in time is 2 PM for all other room types.

Access methods

Front desk (limited hours)

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children aged 5 years old and younger stay free per registered adult when using existing bedding.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately JPY 2750 for adults and from JPY 1375 for children
  • Airport shuttle fee: JPY 1700 per person (one-way)
  • Airport shuttle fee per child: JPY 850 (one-way)
  • Self-parking fee: JPY 1800 per day
  • Early check-in is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Noise-free guestrooms cannot be guaranteed
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Royal Pines Hotel Urawa offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. The front desk at this property is open daily from 6:00 AM - midnight.
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

We should mention

  • Up to 3 children aged 5 years old and younger stay free per registered adult in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.

Property is also known as

Urawa Royal Pines Hotel Saitama
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Royal Pines Hotel Urawa Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 379 out of 701 reviews" "
Rating 8 - Good. 237 out of 701 reviews" "
Rating 6 - Okay. 57 out of 701 reviews" "
Rating 4 - Poor. 16 out of 701 reviews" "
Rating 2 - Terrible. 12 out of 701 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

PI LEONG

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Commendable to keep hotel refreshed despite being old. Breakfast was the highlight! Had to scald the bathroom floor due to bacteria smells. Thereafter all good. Parking should be included to room rates.
Stayed 1 night in Sep 2024

10/10 Excellent

anne margaret

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Tokio

Stayed 3 nights in Jul 2024

8/10 Good

YUJI

Stayed 3 nights in Jul 2024

10/10 Excellent

chizuru

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best location & View & Restaurant
Stayed 1 night in Jul 2024

8/10 Good

Yi-Yin

Liked: Staff & service
nice staffs
Stayed 1 night in Jun 2024

10/10 Excellent

Honglian

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property has near station, close Tokyo , you can transfer go to every were, very safe and quiet place.
Stayed 2 nights in Jun 2024

10/10 Excellent

Honglian

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in and check out we’re very fast, breakfast was excellent,room was clean and quiet,everything was great.
Stayed 3 nights in Jun 2024

8/10 Good

Carl

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very welcoming. It was disappointing that our non smoking room wreaked of smoke. The bed was a hard flat mattress and we only got two small pillows. The AC was hit and miss. The size of the room was good and we appreciated having a tub in the bathroom.
Stayed 1 night in May 2024

10/10 Excellent

Justin

Stayed 4 nights in Apr 2024

10/10 Excellent

Terry

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I recommend this hotel!!!
The Royal Pines in Urawa is conveniently located within walking distance of the Urawa train station, shopping mall and delectable restaurants. Staff went out of their way to help me get back to the airport or anywhere else i wanted to go. I recommend this hotel!!!!
Stayed 5 nights in Apr 2024

10/10 Excellent

Tanya

Stayed 1 night in Apr 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2024

6/10 Okay

Asuma

Travelled with family
Liked: Cleanliness
Disliked: Staff & service
Dissapointing services
We stayed at Executive twins as a family of four with 2 small children age 2 and 4. Although we had multiple luggages, noone assisted us with the luggage and service was really not to Japanese standard. It's more of business hotel. I thought the accommodation/facility was outdated and service was 2 stars for the price we paid (AU$289 inc. breakfast). Breakfast was good with variety of Western and Japanese choices though. I won't recommend this hotel unless you are staying purely for business or get excellent rate.
Stayed 1 night in Mar 2024

6/10 Okay

Aprile, South San Francisco

Travelled with family
Liked: Cleanliness, staff & service
The bed was very uncomfortable and the hotel was very dated. Looked like high end luxury 30 years ago.
Stayed 1 night in Mar 2024

6/10 Okay

Ting Chie

Stayed 1 night in Feb 2024

10/10 Excellent

Maiko

Stayed 1 night in Dec 2023

10/10 Excellent

Honglian

Stayed 2 nights in Oct 2023

10/10 Excellent

Honglian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very quiet,friendly, cleanly Perfect breakfast, very near train station,a lot of good food near the hotel,very good!
Stayed 3 nights in Oct 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very spacious by Tokyo standards, although the mattress was quite hard. Enjoyed our stay tremendously.
Stayed 2 nights in Oct 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Nice and Spacious!
The hotel was pretty outdated because you can see the carpets, bed riser, and doors to each rooms are dirty/stained. However, my room in general was clean and the space is way bigger than some hotels in the Tokyo city center (you are also paying about the same price). I enjoyed staying here during the time I tour around Saitama. Urawa Station is about 10-min walk away from the hotel so it’s very convenient. I will stay here again in the future if I will be in the area again.
Stayed 7 nights in Oct 2023

8/10 Good

Ayumi

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2023

10/10 Excellent

lars

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very friendly, helpful and welcoming staff.
Stayed 1 night in Sep 2023

10/10 Excellent

Joan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and nice view, sure will visit again!
Stayed 6 nights in May 2023

10/10 Excellent

Mitsuko

Liked: Cleanliness, staff & service, property conditions & facilities
Staff were so nice to customers
Stayed 1 night in Apr 2023