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Sarana Hôtel & Spa

4.0 star property

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Photo gallery for Sarana Hôtel & Spa

Outdoor pool
Front of property
Junior Room | Terrace/patio
Deluxe Room | Garden view
Premium bedding, free minibar items, in-room safe, iron/ironing board

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Pet-friendly
  • 24/7 front desk
  • Breakfast included
  • Spa
  • Air conditioning

Explore the area

Map
63 Chem. du Butor, Salazie, Saint-Benoît, 97433
  • Cimetiere Paysager de Hell-Bourg
    ‪14 min drive‬
  • Bridal Veil Falls
    ‪15 min drive‬
  • Thermal Bath Ruins
    ‪18 min drive‬
  • Saint-Denis (RUN-Roland Garros)
    ‪63 min drive‬

Room options

View all photos for Junior Suite

Premium bedding, free minibar items, in-room safe, iron/ironing board

Junior Suite

  • 50 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Villa

Villa | Premium bedding, free minibar items, in-room safe, iron/ironing board

Villa

  • 50 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room (Chambre supérieure)

Premium bedding, free minibar items, in-room safe, iron/ironing board

Room (Chambre supérieure)

  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room (Chambre)

Premium bedding, free minibar items, in-room safe, iron/ironing board

Deluxe Room (Chambre)

  • 32 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room (Chambre communicante)

Deluxe Room (Chambre communicante) | Premium bedding, free minibar items, in-room safe, iron/ironing board

Deluxe Room (Chambre communicante)

  • 40 sq m
  • Sleeps 2
  • 1 King Bed

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About this property

Sarana Hôtel & Spa

Hotel in Salazie with full-service spa and free breakfast
Along with a full-service spa, this hotel has an outdoor pool and a restaurant. Free full breakfast, free WiFi in public areas and free self parking are also provided. Additionally, spa services, a meeting room and a 24-hour front desk are on-site. Change of towels is available on request
Sarana Hôtel & Spa offers 31 air-conditioned accommodations with minibars (stocked with some free items) and espresso makers. This accommodation offers separate sitting areas. Beds feature premium bedding. Flat-screen televisions come with satellite channels.

Bathrooms include bathrobes, slippers and hairdryers. This Salazie hotel provides complimentary wireless Internet access, with a speed of 50+ Mbps. Additionally, rooms include a safe and complimentary bottles of water. In-room massages, an iron/ironing board and change of towels can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Heva Spa. Services include massages. The spa is equipped with a hot tub. The spa is open selected days.
During your stay at Sarana Hôtel & Spa, you're just a quick walk from Pitons, Cirques and Remparts of Reunion Island. Enjoy features like free breakfast, free WiFi in public areas and free self-parking.
  • Free full breakfast served daily
  • Free Wi-Fi (speed: 50+ Mbps)
  • Free self-parking
  • Enjoy a bite to eat at the restaurant
  • Take a swim in the outdoor pool
  • Indulge with massages at Heva Spa
  • Amenities include a meeting room
  • Just a 1-minute drive from Pitons, Cirques and Remparts of Reunion Island and 13 minutes from Le Trou de Fer
  • Pets welcome for a fee (restrictions apply)
Sarana Hôtel & Spa offers its guests a full-service spa and an outdoor pool. There's a restaurant on site. Free breakfast is available daily. WiFi is free in public spaces.

Self parking is free.

Guests are served a free full breakfast daily from 7:00 AM to 10:00 AM.
Sarana Hôtel & Spa has a restaurant on site.

Languages

English, French

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free secured, uncovered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free full breakfast available daily 7:00 AM to 10:00 AM
  • A restaurant

Things to do

  • Full-service spa
  • Outdoor pool

Family friendly

  • Highchair
  • Outdoor pool

Conveniences

  • 24-hour front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)

Business services

  • Meeting room

Full-service spa

  • In-room massages
  • Spa open select days
  • Spa tub

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Stair-free path to entrance
  • Wheelchair-accessible parking

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Dressing gowns
  • Hair dryer
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Free minibar (limited items)

More

  • Air conditioning
  • Connecting rooms available
  • Heating
  • Iron/ironing board on request
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 6:00 PM
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • Pets: EUR 30 per pet, per stay
  • Maximum 1 pets
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 56.0 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: EUR 30 per pet, per stay
  • Rollaway bed fee: EUR 56.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.

We should mention

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Sarana Hôtel Spa
Sarana Hôtel & Spa Hotel
Sarana Hôtel & Spa Salazie
Sarana Hôtel & Spa Hotel Salazie

Sarana Hôtel & Spa Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 11 out of 20 reviews
Rating 8 - Good. 6 out of 20 reviews
Rating 6 - Okay. 1 out of 20 reviews
Rating 4 - Poor. 2 out of 20 reviews
Rating 2 - Terrible. 0 out of 20 reviews

8.8/10

Cleanliness

7.4/10

Staff & service

7.6/10

Amenities

9.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Jean-michel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Vue à couper le souffle
Superbe hôtel récent (18mois). Intimiste et confortable. Intégrer à un panorama magnifique
Stayed 1 night in Jul 2024

10/10 Excellent

Hadrien

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Très bien
Double séjour au Sarana, d'abord en chambre deluxe puis en suite junior : dans les deux cas, ravis du séjour. Le cadre est absolument exceptionnel au cœur du cirque de Salazie, dans un calme total. Le service est agréable de la réception au départ : nous avons randonné à Mafate entre nos deux chambres, aucun souci pour garder nos bagages. Petit-déjeuner buffet de qualité, restaurant de l'hôtel également de bon niveau, chambres spacieuses, confortables et calmes. Excellente adresse pour visiter Salazie.
Stayed 1 night in Aug 2023

4/10 Poor

guillaume

Liked: Property conditions & facilities
Disliked: Room comfort
Indigne d un 4*
Bel emplacement hôtel récent, mais pas d eau le premier jour et juste un filet le second jour ......indigne d un 4*.
Stayed 2 nights in Oct 2023

10/10 Excellent

florence

Stayed 1 night in Sep 2023

8/10 Good

Vanessa

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Hôtel très confortable, dans un environnement calme, chambre très bien équipée et très propre. Le seul bémol est la qualité du service. Prenons l'exemple du petit déjeuner où pour un hôtel complet, il n'y a que 2 personnes pour prendre les commandes, réapprovisionner le buffet, servir, desservir, bref un manque d'équipe. Pour un environnement pluvieux, Prévoir un parapluie dans les chambres à disposition. Petit détail mais nous sommes arrivés sous la pluie, a aucun moment un parapluie a été proposé et nous avons marché jusqu'à notre chambre sous la pluie. Des petits détail importants pour un 4 etoiles. Nous restons sur une note positive de ce très bel hôtel mais attention à la qualité de service qui doit se montrer à la hauteur d'un 4 étoiles.
Stayed 1 night in Sep 2023

8/10 Good

Philippe

Stayed 2 nights in Aug 2023

4/10 Poor

Karine

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
Accueil désastreux. Ne vaut absolument pas un 4 étoiles. Hôtel récent mais très mal fini. Des bêtes rampantes passent sous les seuils de porte donc envahissent la chambre. Chambre à l’étage sans ascenseur avec personne pour aider à porter nos bagages. Spa fermé le jour de notre arrivée et impossible de réserver pour le lendemain. Piscine avec la pompe à chaleur cassée donc froide. Personnel qui fait des travaux bruyant et odorants au bord de la piscine à 11h. Seul point positif : le restaurant est bon. Je ne recommande pas cet hôtel
Stayed 1 night in Aug 2023

10/10 Excellent

Dylan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabuleux séjour
Séjour exceptionnel tout est parfait, des chambres au restaurant en passant par la piscine extérieure avec vue sur les montagnes. Un moment hors du temps.
Stayed 1 night in Aug 2023

8/10 Good

Marie Céline

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2023

8/10 Good

Brice

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Super endroit
Stayed 1 night in Jun 2023

8/10 Good

Yoël

Liked: Cleanliness, property conditions & facilities
Bon séjour dans l’ensemble
Stayed 1 night in May 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2023

10/10 Excellent

Nathalie

Stayed 1 night in Mar 2023

10/10 Excellent

Jean René

Stayed 1 night in Feb 2023

6/10 Okay

Hélène

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Bien mais peu largement mieux faire !
Très déçu de la chambre , non conforme au descriptif, pas de baignoire salle de bain immense et vide , et vue sur un mur alors que l hôtel est entouré de montagnes. Nous sommes arrivé à 17h et l hôtel nous a donné la dernière chambre PMR. Visiblement pour cet hôtel les personnes à mobilité réduite et leurs accompagnants n ont pas droit à la même qualité que les autres c est assez inquiétant…. Bien sûr cette information nous a a été donné après le règlement lors de l entrée dans la chambre. Une belle fausse note. Malgré nos remarques nous avons eu un « désolé mais c est la dernière chambre » avec un grand sourire. Terrasse de la chambre sans toit… un peu étrange vu qu on est à salazie… impossible de profiter de cette terrasse avec des transats constamment trempés. Piscine chauffée et très agréable, Restaurant excellent mention spéciale pour la côte de bœuf à partager. Petit déjeuner très bon aussi avec une très belle vue sur les montagnes. Service avec de la bonne volonté mais à améliorer. L hôtel est agréable dans son ensemble mais on sent que les finitions ont été oubliées à certains endroits. Pas de spa ni de bar. Lors du départ , nous insistons sur notre déception sur la chambre, mais le personnel ne semble pas être réceptif…. Pour finir un bel endroit mais qui manque de maturité sur plusieurs points. Pas encore au niveau d un 4 étoiles.
Stayed 1 night in Jan 2023

10/10 Excellent

Christelle

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hôtel 4* au calme et parfaitement intégré dans la nature luxuriante environnante. La piscine est chauffée, le cadre du restaurant est agréable et les mets de qualité. Les cocktails sont savoureux, particulièrement le signature Fleur Jaune.

8/10 Good

Corinne

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
J ai apprécié le calme et la vue du bâtiment central et de la piscine. Le bar n est pas terminé , il manque quelques finitions .

10/10 Excellent

Idriss