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Lusia's Lagoon Chalets

3.0 star property

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January 2025

Photo gallery for Lusia's Lagoon Chalets

Property grounds
Kayaking
Balcony
In-room safe, bed sheets
Elite Suite, Lagoon View | View from room

Reviews

7.4 out of 10

Good

Popular amenities

  • Bar
    Bar
  • Parking included
    Parking included
  • Spa
    Spa
  • Breakfast included
    Breakfast included
  • Laundry
    Laundry
  • Housekeeping
    Housekeeping

Explore the area

Map
South Coast Road, Salelologa
  • Salelologa Ferry Terminal
    21 min drive
  • Salelologa Market
    22 min drive
  • Afu Aau Falls
    31 min drive
  • Salelologa (MXS-Maota)
    22 min drive

Room options

View all photos for Family Room, Ensuite

Family Room, Ensuite | In-room safe, bed sheets

Family Room, Ensuite

  • 37 sq m
  • Bay view
  • Sleeps 6
  • 1 King Bed and 2 Single Beds

View all photos for Deluxe Chalet, Ensuite, Garden Area

Deluxe Chalet, Ensuite, Garden Area | In-room safe, bed sheets

Deluxe Chalet, Ensuite, Garden Area

  • 23 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Single Bed

View all photos for Chalet, Ensuite, Lagoon

Chalet, Ensuite, Lagoon | In-room safe, bed sheets

Chalet, Ensuite, Lagoon

  • 19 sq m
  • Ocean view
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

View all photos for Room, Ensuite, Lagoon View

Room, Ensuite, Lagoon View | In-room safe, bed sheets

Room, Ensuite, Lagoon View

  • 23 sq m
  • Ocean view
  • Sleeps 4
  • 1 Queen Bed and 1 Single Bed

View all photos for Chalet, Ensuite, Garden Area

Chalet, Ensuite, Garden Area | In-room safe, bed sheets

Chalet, Ensuite, Garden Area

  • 19 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

View all photos for Elite Suite, Lagoon View

Elite Suite, Lagoon View | In-room safe, bed sheets

Elite Suite, Lagoon View

  • 37 sq m
  • Lagoon view
  • Sleeps 3
  • 1 King Bed

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About this property

Lusia's Lagoon Chalets

Family-friendly resort with free breakfast and spa services
This resort features a restaurant, a bar/lounge and a snack bar/deli. Free full breakfast and free self parking are also provided. Other amenities include a coffee shop/cafe, WiFi in public areas and spa services.
Lusia's Lagoon Chalets offers 30 accommodations with a safe. Rooms have partially open bathrooms. Bathrooms include a shower. Housekeeping is provided on a daily basis.
The recreational activities listed below are available either on-site or nearby; fees may apply.
Guests can pamper themselves by indulging in the on-site spa services. Services include deep-tissue massages and massages.
During your stay at Lusia's Lagoon Chalets, you'll be close to Salelologa Ferry Terminal. Enjoy features like free breakfast and free self-parking, plus a restaurant.
  • Free full breakfast served daily
  • Free self-parking
  • Enjoy Regional cuisine while dining at CCs Restaurant and Bar
  • WiFi in some public areas for a fee
  • Services include babysitting, dry cleaning/laundry and tour or ticket assistance
  • On-site recreation includes kayaking
  • 4.4 miles (7.1 km) from Salelologa Ferry Terminal and 5.1 miles (8.1 km) from Salelologa Market
There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. WiFi is available in public spaces for a fee.

Spa services, a library, and a terrace are also featured at the family-friendly Lusia's Lagoon Chalets. Free self parking is available.

Smoking is allowed in designated areas at this 3-star Salelologa resort.

Guests are served a free full breakfast daily from 7 AM to 10 AM.
CCs Restaurant and Bar – This restaurant specialises in Regional cuisine and serves breakfast, lunch and dinner. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting).

Languages

English

Property amenities

Internet

  • Available in some public areas: WiFi (WST 15 per hour)

Parking and transport

  • Free self parking on site

Food and drink

  • Free full breakfast available daily 7 AM to 10 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Couples/private dining
  • Private picnics
  • Snack bar/deli

Restaurants on site

  • CCs Restaurant and Bar

Family friendly

  • Babysitting (surcharge)
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • Gift shop/newsstand
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • Meeting room

Outdoors

  • Beach towels
  • Garden
  • On the bay
  • Picnic area
  • Terrace

Spa

  • Deep-tissue massages

Accessibility

  • No lift

More

  • 3 floors
  • 5 buildings
  • Built in 2003
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Partially-open bathroom
  • Shower
  • Towels provided

More

  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 7:30 PM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 15

Check-out

Check-out before 10 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests must transfer via Boat to the property; guests must contact the property at least 72 hours before travel, using the contact information on the confirmation received after booking
The property charges 4 per cent for credit card payments
The front desk is open daily from 7:00 AM - 9:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
For more details, please contact the property using the information on the booking confirmation
Guests should notify this property well in advance of their anticipated arrival time in order to arrange ferry transfers. The first ferry leaves the wharf at 6 AM and the last one at 4 PM. Customers landing at the international airport after 4 PM will have to stay on the main island of Upulu and catch a ferry the following day.

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 4 years old years old and younger stay free when using existing bedding. Children may not be eligible for complimentary breakfast.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for wireless Internet in public areas: WST 15 per hour (rates may vary)
  • Late check-out is available for a fee (subject to availability)
  • Credit card charges are subject to a surcharge of 4 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
To get to the property, guests need to transfer by Boat. Transfers need to be confirmed by contacting the property at least 72 hours before travel on the number on the booking confirmation. The front desk at this property is open daily from 7:00 AM - 9:00 PM.
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

We should mention

  • Reservations are needed for spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • Up to 3 children aged 4 years old and younger stay free in the same room as the parent or guardian when using existing bedding. Children might not be eligible for free breakfast.

Property is also known as

Lusia's
Lusia's Lagoon
Lusia's Lagoon Chalets
Lusia's Lagoon Chalets Cabin
Lusia's Lagoon Chalets Cabin Salelologa
Lusia's Lagoon Chalets Salelologa
Lusia`s Lagoon Chalets Hotel Salelologa
Lusias Lagoon Chalets Salelologa
Lusia's Lagoon Chalets Samoa/Salelologa
Lusia's Lagoon Chalets Hotel Salelologa
Lusia's Lagoon Chalets Hotel
Lusia's Lagoon Chalets Resort Salelologa
Lusia's Lagoon Chalets Resort
Lusia's goon s Salelologa
Lusia's Lagoon Chalets Resort
Lusia's Lagoon Chalets Salelologa
Lusia's Lagoon Chalets Resort Salelologa

Lusia's Lagoon Chalets Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 41 out of 142 reviews" "
Rating 8 - Good. 47 out of 142 reviews" "
Rating 6 - Okay. 30 out of 142 reviews" "
Rating 4 - Poor. 17 out of 142 reviews" "
Rating 2 - Terrible. 7 out of 142 reviews" "

7.4/10

Cleanliness

8.2/10

Staff & service

6.0/10

Amenities

7.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great honey moon stayig, treated like very specusl guests
Stayed 3 nights in Jan 2020

2/10 Terrible

Wendy, Sunshine Coast Australia

Travelled with family
Disliked: Amenities, property conditions & facilities
This property was not maintained well and is in disrepair. Whilst staff were friendly they appear to be left to their own devices with the owner absent. The electricity went off in our room for no good reason other than failure by staff to ensure supply was paid for. There was no-one onsite to rectify the issue so we suffered through a night without air-conditioning or lights in 30 degrees heat. A request for some kind of remittance has been ignored. DO NOT STAY AT THIS PROPERTY.
Stayed 4 nights in Dec 2019

8/10 Good

Susan

Travelled with group
Liked: Room comfort
Not happy.
Not as the photos portray. Lagoon chalets are very old and in need of renovation. Apartment block not up to advertised standard. Lagoon not readily accessable for swimming. No kitchens in rooms. No daily housekeeping. Meals were cokd and dry. Overall would not recommend.
Stayed 3 nights in Nov 2019

6/10 Okay

Verified traveller

Travelled with family, Travelled with family and small children
Disliked: Staff & service
The service was really slow. The person taking the orders behind the bar/restaurant was busy on her phone. Daily cleaninf is non existent you have to ask for a clean and will cost you extra. Very basic
Stayed 6 nights in Nov 2019

6/10 Okay

Verified traveller

Stayed 1 night in Sep 2019

8/10 Good

Verified traveller

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
For what you pay this property is bare bones. Cold showers and uncomfortable beds.
Stayed 2 nights in Sep 2019

4/10 Poor

Verified traveller

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Disappointing value for the money
We chose to stay in Lusia's because of the convenient location just next to the ferry. The infrastructure is old and generally in bad condition. The staff is not helpful at all, e.g. it was the only situation in Samoa, that I was asked to pay extra for very basic services like calling a taxi or contacting a rental company. The included breakfast was very basic and not tasty at all, we heard from other guests that other food is overpriced and not good, so we decided to eat somewhere else. To sum up, I won't stay in Lusia's Chalets again. If I were in Savaii again, I would probably take a taxi and stay in Fales further from the ferry from the very beginning.
Stayed 1 night in Sep 2019

4/10 Poor

Verified traveller

Disliked: Staff & service, amenities
Had to pay an extra charge when we arrived for our chalet. I was very annoyed and the chalet didnt have very basic amenities like a jug
Stayed 1 night in Aug 2019

6/10 Okay

Julie, Japan

Travelled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The water wasn't working well in the bathrooms and I thought I booked for a room in the two-storey building but sadly my brother told me they got a different room in the garden area.
Stayed 1 night in Aug 2019

6/10 Okay

Verified traveller

Liked: Cleanliness
fantastic chalet on the water, privacy solitude beautiful cove for swimming. Resturant and staff lovely but the menu needs upscaling and cold be amazing with all the natural ingredients available to them. Lucia a lovely lady with a great heart
Stayed 4 nights in Jul 2019

4/10 Poor

Verified traveller

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Thought the property was run-down and expensive for what we paid for. Friendly helpful staff and the deck area around the lagoon was nice.
Stayed 2 nights in Jul 2019

10/10 Excellent

E M

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2019

8/10 Good

Verified traveller

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Place was fine.peace and qyiet. There was nom no TV in our room
Stayed 2 nights in Jul 2019

4/10 Poor

Verified traveller

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were quite unfriendly upon arrival and throughout our stay. They seemed very insincere. The facilities were run down and inconsistent with availability. The canoe we used had a decent leak and took on an alarming amount of water. We provided this feedback to the staff, they couldn’t have cared less. The meals were very expensive and poor quality. The mosquito net was had many large holes. The jetty was great for jumping off and swimming around. Had a lovely view and was a quirky place.
Stayed 1 night in May 2019

4/10 Poor

Andreas

Disliked: Staff & service
Stayed 1 night in Apr 2019

4/10 Poor

Andreas

Liked: Cleanliness, room comfort
Disliked: Staff & service
Stayed 2 nights in Apr 2019

4/10 Poor

Verified traveller

Travelled with partner
Disliked: Amenities, property conditions & facilities
No toilet close to room, no towells, no shower workings good, many insect, good locations
Stayed 1 night in Mar 2019

2/10 Terrible

Lina

Travelled with family and small children
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
There was mold everywhere. Growing on the walls, lamp shades and even mirrors which has caused ill breathing/coughing for both me and my 5 year old daughter. The mold is being painted over with white paint which is disgusting. Also, every time we have returned to the hotel room, there was a huge cockroach or lizard waiting for us in the bathroom. The last night I woke up at 3am to find an earwig on my daughters pillow about to be on her face. Other than the hotel room, the view coming outside was always a way to look at the beauty outside of sleeping inside the room.
Stayed 6 nights in Mar 2019

4/10 Poor

Lina

Travelled with family
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Mold painted over everywhere making us very ill with breathing it in. Huuuge cockroach or lizard waiting for us in the bathroom every night.
Stayed 6 nights in Mar 2019

2/10 Terrible

Verified traveller

Stayed 6 nights in Mar 2019

4/10 Poor

Kiaa, Utah

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The lagoon was beautiful! The room would’ve been charming, except they did a lot to hide the underlying issues that were evident. There was black mold everywhere and it caused those of us staying to have allergic reactions. They had painted over the lamp shaped to try to hide the mold on them but once you turned on the light you could see the mold plainly through the paint. There was also mold coming through the walls and by the air conditioning. We could’ve stayed another night but left due to the conditions to stay with family on the island and al of our allergies cleared up once we weren’t in the room anymore.
Stayed 5 nights in Mar 2019

4/10 Poor

Verified traveller

Travelled with partner
Disliked: Staff & service
We booked a room online that they are no longer using. We would never have booked there had we known, it would've been nice to be notified before hand. Also they still have this room advertised?!
Stayed 2 nights in Mar 2019

8/10 Good

Sianiu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
very comfort and kind hostess. The only thing concerned about is the walk rail right outside the cottage, it was slippery and husband slipped on it and hurt his angle. It needs repair on the walkway rail with some rubber mats to make it safe for patrons especially when it rains. Other than that it was nice.
Stayed 1 night in Feb 2019

8/10 Good

Verified traveller

Liked: Staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2019

2/10 Terrible

Vanida

Disliked: Cleanliness, staff & service, property conditions & facilities
It couldn’t be worser. No ventilator. Dirty beth. No breakfast at 7.30. Dust from above.
Stayed 1 night in Dec 2018