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Comfort Suites Salem

2.5 star property

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Photo gallery for Comfort Suites Salem

Lobby
Indoor pool, open 5:00 AM to midnight, pool loungers
Suite, 1 King Bed with Sofa bed, Non Smoking | Premium bedding, pillow-top beds, desk, laptop workspace
Indoor pool, open 5:00 AM to midnight, pool loungers
Exterior

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Hot tub
  • Pool
  • Gym
  • Pet-friendly
  • Breakfast included
  • Laundry

Explore the area

Map
630 Hawthorne Ave Se, Salem, OR, 97301
  • Bush's Pasture Park
    ‪4 min drive‬
  • Willamette University
    ‪5 min drive‬
  • Oregon State Capitol
    ‪5 min drive‬
  • Salem, OR (SLE-McNary Field)
    ‪4 min drive‬

Room options

View all photos for Deluxe Suite, 1 King Bed, Non Smoking (Upgrade)

Deluxe Suite, 1 King Bed, Non Smoking (Upgrade) | Premium bedding, pillow-top beds, desk, laptop workspace

Deluxe Suite, 1 King Bed, Non Smoking (Upgrade)

  • 56 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking

Suite, 1 King Bed with Sofa bed, Non Smoking | Premium bedding, pillow-top beds, desk, laptop workspace

Suite, 1 King Bed with Sofa bed, Non Smoking

  • 30 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Basic Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking (Upgrade)

49-inch flat-screen TV with satellite channels, TV, MP3 dock

Basic Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking (Upgrade)

  • 56 sq m
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, Multiple Beds, Accessible, Non Smoking

Premium bedding, pillow-top beds, desk, laptop workspace

Standard Room, Multiple Beds, Accessible, Non Smoking

  • 30 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, Multiple Beds, Non Smoking

Suite, Multiple Beds, Non Smoking | Premium bedding, pillow-top beds, desk, laptop workspace

Suite, Multiple Beds, Non Smoking

  • 30 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed, Accessible, Non Smoking

Suite, 1 King Bed, Accessible, Non Smoking | Premium bedding, pillow-top beds, desk, laptop workspace

Suite, 1 King Bed, Accessible, Non Smoking

  • 26.4 sq m
  • Sleeps 4
  • 1 King Bed

Similar properties

Exterior

Best Western Plus Mill Creek Inn

  • Pool
  • Hot tub
  • Breakfast included
  • Free airport shuttle
4.7 out of 5, Exceptional, (1004)
The price is €165
for 1 room
includes taxes & fees
18 Mar - 19 Mar
Best Western Plus Mill Creek Inn

About this property

Comfort Suites Salem

Suburban hotel with free breakfast and 24-hour fitness centre
This smoke-free hotel features an indoor pool, a 24-hour fitness centre and a sauna. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include a 24-hour business centre, Access to hot tub and a microwave in a common area. Housekeeping is available once per stay.
Comfort Suites Salem offers 85 air-conditioned accommodations with MP3 docking stations and coffee/tea makers. Rooms open to furnished patios. This accommodation has separate dining areas and is furnished with double sofa beds and desk chairs. Pillowtop beds feature premium bedding. A pillow menu is available. 49-inch flat-screen televisions come with premium satellite channels. Guests can make use of the in-room fridges and microwaves. Bathrooms include complimentary toiletries and hairdryers.

This Salem hotel provides complimentary wireless Internet access. Business-friendly amenities include offices and desks, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary newspapers and an iron/ironing board. Housekeeping is provided once per stay.

An indoor pool and Access to hot tub are on site. Other recreational amenities include a sauna and a 24-hour fitness centre.

Children aged under 14 years old are not allowed in the swimming pool, fitness facility or hot tub without adult supervision.

The free breakfast at Comfort Suites Salem gets high marks from our customers. During your stay, you'll be close to Willamette University. Enjoy features like free WiFi in public areas and free self-parking, plus an indoor pool.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self-parking
  • Take a swim in the indoor pool or soak in the hot tub
  • Amenities include free newspapers in reception, a 24-hour business centre and a gift shop
  • On-site recreation includes a 24-hour gym and a sauna
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • Just a 4-minute drive from Salem Hospital and a few minutes from Willamette University
  • Dogs welcome for a fee (restrictions apply)
As a guest of Comfort Suites Salem, you'll find an indoor pool, Access to hot tub, a sauna, and a 24-hour fitness centre. A computer station is on site and WiFi is free in public spaces. You'll find a 24-hour business centre on site. Free breakfast is available daily. A terrace, a vending machine, and multilingual staff are also featured at the business-friendly Comfort Suites Salem. Limited free parking is available on a first-come, first-served basis. A complete renovation of Comfort Suites Salem was completed in January 2020.

This Salem hotel is smoke free.

Guests are served a free buffet breakfast daily.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • RV/bus/lorry parking on site
  • Limited on-site parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily

Things to do

  • 24-hour gym
  • Indoor pool
  • Sauna
  • Spa tub
  • TV in common areas

Family friendly

  • Free cot
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Indoor pool
  • Laundry facilities
  • Separate in-room dining area

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Shared microwave
  • Vending machine
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (once per stay)
  • Multilingual staff

Business services

  • 24-hour business centre
  • Computer station

Outdoors

  • Outdoor entertainment area
  • Outdoor furniture
  • Picnic area
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar in shower
  • Handrails in hallways
  • Handrails in stairways
  • Lever door handles
  • Lift
  • Pool access ramp on site
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Blackout drapes
  • Double sofa bed
  • Free cot
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 49-inch flat-screen TV with premium cable/satellite channels
  • MP3 dock

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator
  • Separate dining area

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Electrical adapters
  • Free local calls
  • Free weekday newspapers
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Office
  • Phone
  • Separate sitting area
  • Window screens

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in fee: USD 10.00
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: USD 10.00
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The property will be renovating from 11 November 2024 to 28 February 2025 (completion date subject to change). The following areas are affected:
  • Front desk
  • Hallway
  • Lobby
  • Selected guestrooms
Renovation work will only be conducted during working hours. Every effort will be made to minimise noise and disturbance.

Access methods

Staffed front desk

Pets

  • Pets: USD 20.00 per accommodation, per day
  • Only dogs are allowed
  • Maximum 2 (weight limit: 50 lb per pet)
  • Pets cannot be left unattended
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 20.00 per accommodation, per day
  • Service animals are exempt from fees
  • Early check-in fee: USD 10.00 (subject to availability)
  • Late check-out fee: USD 10.00 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and mobile payments; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 5:00 AM to midnight
  • Up to 3 children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Comfort Suites Hotel Salem
Comfort Suites Salem
Salem Comfort Suites
Comfort Suites Winston Salem/ Hanes Mall Hotel Winston Salem
Winston Salem Comfort Suites
Comfort Suites Salem Hotel
Comfort Suites Salem Hotel Salem
Comfort Suites Salem Hotel
Comfort Suites Salem Salem
Comfort Suites Salem Hotel Salem

Comfort Suites Salem Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 632 out of 1006 reviews
Rating 8 - Good. 268 out of 1006 reviews
Rating 6 - Okay. 61 out of 1006 reviews
Rating 4 - Poor. 23 out of 1006 reviews
Rating 2 - Terrible. 22 out of 1006 reviews

9.0/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

GLENDA

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We received outstanding service. It was quiet and peaceful, and the pool and hot tub were awesome. You folks had an outstanding breakfast. I will stay with you again.
Stayed 2 nights in Nov 2024

10/10 Excellent

Misty

Stayed 1 night in Nov 2024

10/10 Excellent

Tricia

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Place looks like an expensive hotel but very reasonable. Pleasantly surprised 😍
Stayed 1 night in Nov 2024

6/10 Okay

Shiree

Liked: Staff & service
.
Stayed 1 night in Nov 2024

10/10 Excellent

Candice

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, comfy bed, attentive staff, quiet.
Stayed 3 nights in Oct 2024

10/10 Excellent

Diane

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is my go to for work trips! I feel right at home even with my kids :)
Stayed 2 nights in Oct 2024

10/10 Excellent

Destiny

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Good quality property.
Stayed 1 night in Nov 2024

10/10 Excellent

Erin

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Their room was suitably appointed for what we needed: a stop on the way to somewhere we needed to be. After a long day's drive from Canada, Ronnie at front desk - and on the eve of Thanksgiving when I'm sure he'd rather have been with family/friends - was friendly, accommodating and very welcoming to us and our two little dogs. He's an asset to the staff and this property, for sure. Everything we needed, all in all.
Stayed 1 night in Nov 2024

8/10 Good

April

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the staff was great
Stayed 1 night in Nov 2024

10/10 Excellent

Sonja

Stayed 1 night in Nov 2024

10/10 Excellent

Emily

Stayed 1 night in Nov 2024

10/10 Excellent

Steve

Stayed 1 night in Nov 2024

10/10 Excellent

Nandakumar

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

June

Business traveller, Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I wanted to buy the pillow I used it was perfect. I broke my shoulder in June and last night was the first comfortable night's sleep since because of the pillow.
Stayed 1 night in Nov 2024

8/10 Good

Mary

Nice
Stayed 2 nights in Oct 2024

4/10 Poor

Jennifer

Disliked: Cleanliness
Staff was nice during check-in. Room was ok first night, during the night the heater kept turing off, would have to get up and jiggle the power cord. The toilet stop working wouldn't flush after the first night. Went to the front dest and they happily switched us rooms. Second room looked great, but woke up the next morning and noticed a stain on the mattress protector showing through the sheets. Stain looked like blood to us. Went to front desk to ask them to change the mattress protector. You would think you
Stayed 3 nights in Nov 2024

10/10 Excellent

Kim

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very comfortable stay!
Great breakfast and friendly staff
Stayed 1 night in Aug 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean! And Great Breakfast!
Great! Fun! Clean! Good breakfast!
Stayed 4 nights in Nov 2024

4/10 Poor

Archie

Travelled with partner
Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
Hotel was being remodeled, unfortunately it was directly across from my room.
Stayed 2 nights in Nov 2024

8/10 Good

Glen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel. We stayed one night on our way south down the I5. Located just off a freeway exit. Very clean property and room. Super comfy bed. Good breakfast with hot eggs and sausage. Definitely would stay here again.
Stayed 1 night in Nov 2024

2/10 Terrible

tamra

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was under construction. Expedia never made that clear at the time of booking. The hotel had construction started at 7am every morning in the room next door. I woke up to workers yelling, the room vibrating, and equipment being dumbed just outside my door. The hotel made zero adjustments to create space between the rooms under construction and the customer, they didn't have the workers starts work at a decent time to allow for guest to sleep. The GM never made contact when I reached out and I was told by Corporate there was nothing they could do since I booked theu a third party Expedia. I was never offered another room to move to, help with booking a different hotel, a refund or credit. No responsibility was taking by Corporate or the GM. The receptionist at the front desk was as nice as she could be with multiple people complaining to her and apologized for the hotel not letting guest know about the construction taking place right next door to rooms being occupied. The GM, Corporate and Expedia could have avoided this terrible experience. The hotel takes zero responsibility if a third party is involved.
Stayed 2 nights in Nov 2024

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities
Room was really clean breakfast was good
Stayed 1 night in Nov 2024

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Nov 2024

6/10 Okay

JOHN

Stayed 1 night in Oct 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024