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15 Sep 2022 by FM
Dear Karen We very much appreciate your comments regarding your stay at Copthorne Hotel Manchester Salford Quays.It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Kind regards,Assistant Front Office ManagerFanny Mangonzo
19 Feb 2023 by FM
Dear Jari,Thank you for taking the time to tell us about your experience at Copthorne Hotel Manchester Salford Quays. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.At Copthorne Hotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate actions to address the problem and prevent future occurrence.Kind regardsFMangonzo Assistant Front Office Manager
There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Business amenities include a 24-hour business centre and meeting rooms. Public spaces have free WiFi. A terrace, barbecue grills, and multilingual staff are also featured at the eco-certified Copthorne Hotel Manchester Salford Quays. Limited parking is available for a fee and is offered on a first-come, first-served basis. Smoking is allowed in designated areas at this Salford hotel.
Available in all rooms: Internet access (surcharge)
Available in some public areas: Free WiFi
Self parking (surcharge) , Parking (limited spaces)
Copthorne Hotel Manchester Salford Quays offers 166 accommodations with a safe and free newspapers. 32-inch Smart televisions come with premium digital channels. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is provided on a daily basis.
For a fee, guests can enjoy a to-go breakfast daily from 6:30 AM to 9:30 AM.
Copthorne Hotel Manchester Salford Quays has a restaurant on site.
The recreational activities listed below are available either on-site or nearby; fees may apply.
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
If you are planning to arrive after midnight, please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a security system and window guards
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Barclaycard, debit cards and cash. For guests' safety, the property includes a smoke detector, a security system and window guards in all accommodation.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
Eco-certified property
This property participates in Green Tourism Programme – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.
