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The Chapter House

4.0 star property

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Photo gallery for The Chapter House

Front of property
Front of property
Executive Double Room, Ensuite | Premium bedding, in-room safe, individually decorated
Reception
Combined shower/bathtub, designer toiletries, hair dryer, towels

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Breakfast included
  • Housekeeping
  • Free WiFi
  • Restaurant

Explore the area

Map
9-13 St John's Street, Salisbury, England, SP1 2SB
  • Cathedral Close
    ‪3 min walk‬
  • Magna Carta Chapter House
    ‪4 min walk‬
  • Southampton Skating
    ‪4 min walk‬
  • Southampton (SOU)
    ‪35 min drive‬

Room options

View all photos for Executive Double Room, Ensuite

Executive Double Room, Ensuite | Premium bedding, in-room safe, individually decorated

Executive Double Room, Ensuite

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Suite, Ensuite

Executive Suite, Ensuite | Premium bedding, in-room safe, individually decorated

Executive Suite, Ensuite

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Premium Double Room, Ensuite

Premium Double Room, Ensuite | Premium bedding, in-room safe, individually decorated

Premium Double Room, Ensuite

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Twin Room

Twin Room | Premium bedding, in-room safe, individually decorated

Twin Room

  • Sleeps 2
  • 2 Single Beds

View all photos for Double Room (Small)

Double Room (Small) | Premium bedding, in-room safe, individually decorated

Double Room (Small)

  • Sleeps 2
  • 1 Queen Bed

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Exterior

The Merchant's House, BW Signature Collection

  • Parking included
  • Free WiFi
  • Air conditioning
  • Breakfast available
4.6 out of 5, Wonderful, (661)
The price is €129
for 1 room
includes taxes & fees
25 Feb - 26 Feb
The Merchant's House, BW Signature Collection

About this property

The Chapter House

Inn with free breakfast, a quick walk to Salisbury Cathedral
This smoke-free inn features a restaurant, a bar/lounge and free newspapers. Free full breakfast and free WiFi in public areas are also provided. Additionally, a front desk safe, multilingual staff assistance and a reception hall are on-site.
The Chapter House offers 17 accommodations with laptop-compatible safes and complimentary bottles of water. This individually decorated and furnished accommodation includes desks. Beds feature premium bedding. 32-inch flat-screen televisions come with digital channels.

Bathrooms include a combined bath/shower unit, designer toiletries and complimentary toiletries. Guests can surf the web using complimentary wireless Internet access. An iron/ironing board and hairdryers can be requested. Housekeeping is provided on a daily basis.

The free breakfast at The Chapter House gets high marks from our customers. During your stay, you're just a quick walk from Cathedral Close. Features include free WiFi in public areas, plus a restaurant and a bar.
  • Free full breakfast served daily
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Amenities include free newspapers in reception, a front desk safe and multilingual staff
  • Guests have great things to say about the location and the breakfast
  • Just a 5-minute walk from Salisbury Cathedral and 5 minutes by car from Old Sarum
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. Public spaces have free WiFi.

A terrace, multilingual staff, and complimentary newspapers in the lobby are also featured at The Chapter House.

This 4-star Salisbury inn is smoke free.

Guests are served a free full breakfast daily from 8:30 AM to 10 AM.
The Chapter House – This steakhouse serves breakfast, lunch and dinner.

Languages

Afrikaans, Dutch, English, French, German, Greek, Italian, Portuguese, Romanian, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (GBP 8 per night); discounts available

Food and drink

  • Free full breakfast available daily 8:30 AM to 10 AM
  • A bar/lounge
  • A restaurant

Restaurants on site

  • The Chapter House

Conveniences

  • Free newspapers in lobby
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Outdoors

  • Terrace

Accessibility

  • No lift

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with digital channels

Food and drink

  • Coffee/tea maker
  • Free bottled water

More

  • Desk
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop-compatible safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 10 PM
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

The front desk is open daily from 7:30 AM - 11:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 10 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Nearby parking fee: GBP 8.00 per night (656 ft away)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher
The front desk at this property is open daily from 7:30 AM - 11:00 PM.
Guests arriving after 10 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.

Property is also known as

Chapter House Inn Salisbury
Chapter House Inn
Chapter House Salisbury
The Lazy Cow Hotel Salisbury
The Chapter House Inn
The Chapter House Salisbury
The Chapter House Inn Salisbury

The Chapter House Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 657 out of 906 reviews
Rating 8 - Good. 209 out of 906 reviews
Rating 6 - Okay. 29 out of 906 reviews
Rating 4 - Poor. 7 out of 906 reviews
Rating 2 - Terrible. 4 out of 906 reviews

9.4/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Jorge

Stayed 1 night in Nov 2024

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is convenient for visiting the city centre, cathedral and shops. My only criticism is that we were not forewarned about off site chargeable parking. This is not clear on the Hotel.com website. Staff and facilities at the hotel can't be faulted.
Stayed 1 night in Nov 2024

10/10 Excellent

Suzanne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s a lovely property in a very convenient location for the city centre and the rail station. The staff were brilliant! I am disabled and they were very helpful. Old, Grade II listed buildings can be a real accessibility challenge but they were as accommodating as possible and very kind. I hope to be able to return in the future.
Stayed 3 nights in Nov 2024

10/10 Excellent

Charles, Frederick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Unique ancient house restored as much as they can. Great staff and fantastic breakfast. Parking lot is a block and an half away for $8. We had a very comfy bed and a lovely shower. The pub serves first class grilled beef. Great experience.
Stayed 1 night in Oct 2024

10/10 Excellent

Gavin

Stayed 1 night in Oct 2024

8/10 Good

Emma

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Jo

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

8/10 Good

Priscilla M

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Charming
The Chapter House is an older but charming hotel. The in house restaurant is very popular in the area, consequently you’ll need to make a reservation for dinner. Our room was comfortable and clean with all the expected amenities. The adjoining bathroom was very large and newly renovated.
Stayed 1 night in Oct 2024

10/10 Excellent

Jozabel M

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exceptional staff, exceptional food, just all around exceptional! Location is great and walkable to Salisbury Cathedral/Magna Carter and the Salisbury Market/Old George Mall. Disclaimer: The Chapter House is from the 16th century so the floors creaked and are uneven with no lift. The reception is a small desk at the bar. Overall, still has a lovely and charming stay. Only downside is we stayed one night and would've loved to stay longer.
Stayed 1 night in Oct 2024

10/10 Excellent

Brent

Stayed 1 night in Oct 2024

10/10 Excellent

Stuart

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Sam

Liked: Cleanliness, staff & service, property conditions & facilities
Older style building but that’s the point. Area is quiet and close walk to the cathedral. Food at the pub was great. Bed very comfy. Would stay again.
Stayed 2 nights in Sep 2024

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Chris

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Characterful old building, with modern facilities and excellent staff. Dinner was great - especially steak and South African specials - best to book a table.
Stayed 2 nights in Sep 2024

10/10 Excellent

Georgina

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Gerald

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel right in the centre. Food good with South African dishes really different. Only drawback is the very old building so not very practical - but adds to charm! Staff 10/10
Stayed 1 night in Sep 2024

10/10 Excellent

Delilah

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Lovely stay with friendly and helpful staff, beautiful restaurant, and historic location. Would definitely stay again!
Stayed 1 night in Sep 2024

8/10 Good

John

Stayed 1 night in Aug 2024

8/10 Good

Judith

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the bathroom: large bath and separate shower with good quality toiletries. Separate loo. Subtle lighting to see the way to the bathroom at night. The only small criticism is the Sunday breakfast ran out of items that were not replenished and staff although very polite were a little over-stretched.
Stayed 2 nights in Aug 2024

8/10 Good

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

RICHARD

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Guy

Great little bolthole for 1 night - excellent food and lovely service - all fabulous
Stayed 1 night in Aug 2024

6/10 Okay

fiona

Liked: Cleanliness, staff & service, property conditions & facilities
Great atmosphere and we appreciated the age of the buildings and loved the uneven floors and ceilings. Unfortunately it was extremely hot in our room with limited airflow options. Also internet didn’t work. Great location
Stayed 2 nights in Aug 2024

6/10 Okay

Verified traveller

Travelled with group
Disliked: Property conditions & facilities, room comfort
The historical dimension is lovely, the location is first-rate, the room was satisfactory, the best thing was the breakfast. No place for anyone with mobility issues!
Stayed 1 night in Aug 2024

10/10 Excellent

Janet

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Unique historical building conveniently located in Salisbury. Lots to see and do there . Stay a couple of days. Breakfast was fantastic.
Stayed 1 night in Jul 2024