The Merchant's House, BW Signature Collection

3.5 star property

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Standard Room, 1 King Bed, Non Smoking (Theme Room) | Hypo-allergenic bedding, desk, laptop workspace, iron/ironing board
Lobby
Restaurant
Exterior
Reception

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • 24/7 front desk
  • Bar
  • Housekeeping
  • Parking included

Explore the area

Map
29 Milford St, Salisbury, England, SP1 2AP
  • Cathedral Close
    ‪7 min walk‬
  • Salisbury Cathedral
    ‪9 min walk‬
  • Old Sarum
    ‪6 min drive‬
  • Southampton (SOU)
    ‪34 min drive‬

Room options

Standard Room, 1 King Bed, Non Smoking (Theme Room)

  • 19.0 sq m
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 1 King Bed, Non Smoking (Larger Room)

  • 20.0 sq m
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 1 King Bed, Non Smoking

  • 23.0 sq m
  • Sleeps 2
  • 1 King Bed

Classic Room, 1 Single Bed, Non Smoking

  • 15.0 sq m
  • Sleeps 1
  • 1 Single Bed

Superior Room, 1 King Bed, Non Smoking

  • 20.0 sq m
  • Sleeps 2
  • 1 King Bed

Classic Room, 2 Single Beds, Non Smoking

  • 18.0 sq m
  • Sleeps 2
  • 2 Single Beds

Classic Room, 1 King Bed, Non Smoking

  • 18.0 sq m
  • Sleeps 2
  • 1 King Bed

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About this property

The Merchant's House, BW Signature Collection

Hotel with free parking, a short walk to Salisbury Cathedral
This smoke-free hotel features a bar/lounge, a 24-hour front desk and free self-parking. WiFi in public areas is free.
The Merchant's House, BW Signature Collection offers 37 air-conditioned accommodations with complimentary bottles of water and coffee/tea makers. 40-inch LED televisions come with digital channels.

Bathrooms include baths or showers, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Our customers tell us that they can't get enough of the breakfast at The Merchant's House, BW Signature Collection. During your stay, you're just a quick walk from Salisbury Cathedral. Features include free WiFi in public areas and free self-parking, plus a bar.
  • Free WiFi
  • Free self-parking
  • Enjoy drinks at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Guests have great things to say about the location and the clean guestrooms
  • Just a 2-minute drive from Salisbury Cathedral and 10 minutes from New Forest National Park
Public spaces have free WiFi. You can enjoy a drink at the bar/lounge. Limited free parking is available on a first-come, first-served basis.

This 3.5-star Salisbury hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast on weekdays from 7:00 AM and 10:30 AM.

Languages

English, Polish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site parking

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:30 AM on weekdays and 8:00 AM to 11:30 AM on weekends; GBP 15 for adults and GBP 9 for children
  • A bar/lounge

Conveniences

  • 24-hour front desk

Guest services

  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 40-inch LED TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Tea bags/instant coffee

More

  • Air conditioning
  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately GBP 15.00 for adults and from GBP 9.00 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
Front desk staff will greet guests on arrival at the property.

Property is also known as

The Merchant's House
The Merchant's House BW Signature Collection
The Merchant's House, BW Signature Collection Hotel
The Merchant's House, BW Signature Collection Salisbury
The Merchant's House, BW Signature Collection Hotel Salisbury

The Merchant's House, BW Signature Collection Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 474 out of 667 reviews
Rating 8 - Good. 143 out of 667 reviews
Rating 6 - Okay. 32 out of 667 reviews
Rating 4 - Poor. 11 out of 667 reviews
Rating 2 - Terrible. 7 out of 667 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great staff. Friendly and helpful
Stayed 1 night in Nov 2024

8/10 Good

LEON

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
A break with friends
We stayed with friends and the only thing I can say as a negative was our 209 was very noisy and it went on until the 4am. Apart from that the food was excellent the rooms were very good and clean. Just unlucky to get a room in the Main Street.
Stayed 1 night in Nov 2024

10/10 Excellent

Lee

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The chef does one hell of a Massala omelette!!
Stayed 1 night in Nov 2024

10/10 Excellent

Elizabeth Anne

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
An enjoyable stay. Spacious room and bathroom. Pleasantly decorated. VERY comfortable bed. Lovely public areas such as bar and restaurant. Would definitely recommend for a stay in Salisbury.
Stayed 1 night in Nov 2024

10/10 Excellent

Iain

Stayed 2 nights in Oct 2024

10/10 Excellent

Donshiya

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Delightful hotel, close to shops and town centre. Really friendly staff. Clean room decent for a business tree.
Stayed 3 nights in Nov 2024

10/10 Excellent

Sean

Business traveller
Stayed 1 night in Nov 2024

10/10 Excellent

Kanishka

Stayed 1 night in Nov 2024

10/10 Excellent

Thomas William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024

10/10 Excellent

Benjamin, Eagle Mountain

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very quaint part of town. Room was a good size and very comfortable. Lots of shops close by and walking distance to the cathedral.
Stayed 1 night in Nov 2024

10/10 Excellent

Susan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
Excellent central position for exploring Salisbury. Good breakfast. Rooms recently upgraded.
Stayed 1 night in Nov 2024

10/10 Excellent

Kim

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

8/10 Good

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely stay
Really well refurbished hotel, excellent breakfast and convenient parking
Stayed 1 night in Oct 2024

8/10 Good

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel in Salisbury
Nice place to stay, excellent location for Salisbury centre
Stayed 2 nights in Oct 2024

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Generally great
Generally a great hotel, best in town, though this time I had a tiny single room that was really too small. But usually the rooms are fine and I recommend.
Stayed 2 nights in Oct 2024

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Reasonable choice
A very reasonable choice, but with some limitations. There is limited parking on site, but I got a spot. The room was fine, but did not have a fridge. The bar was reasonable but had a limited selection of beers on tap.
Stayed 1 night in Oct 2024

10/10 Excellent

Janet

Stayed 1 night in Oct 2024

6/10 Okay

MAY

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

colin

Stayed 1 night in Sep 2024

10/10 Excellent

Peter

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An excellent value hotel, ideally situated for visiting Salisbury on foot. Very good breakfast. Parking could be an issue if booking in late.
Stayed 2 nights in Oct 2024

6/10 Okay

Kim

Disliked: Property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

W Joss

Liked: Cleanliness, staff & service
Stayed 1 night in Sep 2024

10/10 Excellent

David

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2024

6/10 Okay

Peter

Liked: Cleanliness, staff & service, property conditions & facilities
Ok parking limited . Rooms very small
Stayed 1 night in Sep 2024

10/10 Excellent

Nick

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The receptionist was not very welcoming when we arrived Saturday afternoon
Stayed 1 night in Sep 2024