4/10 Poor
Vicki, Nampa
Travelled with family
26 Aug 2024
Disliked: Cleanliness, staff & service, property conditions & facilities
The outside of the property looked great! Seemed well maintained and the area was nice and clean. The inside was a whole different story. The room we stayed in was in severe need of repairs. The constant array of bad oders throughout the hotel was disgusting. I have NEVER seen a choice hotel in this bad of shape. I will be contacting the corporate office with photos. The tack strip for the carpet was exposed going into the bathroom and it looked like an animal had shredded the carpet in that area. Our AC unit was loud and squeaky, the TV had a constant flicker on every station. There was white stuff on the wall in the bathroom, the wood desk and night tables had a lot of the finish missing off them. The chair at the desk was being held together with safety pins and a zip tie because the fabric on the back was tore almost all the way off. The smell was of rancid fried oil and body odor and then a putrid smell of cat urine on the 2nd floor. Just gross. Don't stay here!
Vicki
Stayed 2 nights in Aug 2024