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The Metropolitan Inn

2.5 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for The Metropolitan Inn

Deluxe Room, 2 Queen Beds | Premium bedding, Tempur-Pedic beds, desk, blackout curtains
Premium bedding, Tempur-Pedic beds, desk, blackout curtains
Breakfast area
Lobby sitting area
Lobby

Reviews

5.8 out of 10

Popular amenities

  • Room service
  • Housekeeping
  • Air conditioning
  • Laundry
  • Parking included
  • 24/7 front desk

Explore the area

Map
524 S West Temple, Salt Lake City, UT, 84101
  • Capitol Theater
    12 min walk
  • Gibson Lounge
    1 min walk
  • Courthouse Station
    4 min walk
  • Salt Lake City, UT (SLC-Salt Lake City Intl.)
    11 min drive

Room options

View all photos for Deluxe Room, 2 Queen Beds

Deluxe Room, 2 Queen Beds | Premium bedding, Tempur-Pedic beds, desk, blackout curtains

Deluxe Room, 2 Queen Beds

  • 26 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite

Suite | Premium bedding, Tempur-Pedic beds, desk, blackout curtains

Suite

  • 46.3 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Handicap King Room

Premium bedding, Tempur-Pedic beds, desk, blackout curtains

Handicap King Room

  • 20 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Premium bedding, Tempur-Pedic beds, desk, blackout curtains

Deluxe Room, 1 King Bed

  • 21 sq m
  • Sleeps 3
  • 1 King Bed

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includes taxes & fees
5 Jan - 6 Jan
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About this property

The Metropolitan Inn

Hotel with free parking, near City Creek Center
This smoke-free hotel features a 24-hour business centre, 24-hour room service and concierge services. Free WiFi in public areas and free self parking are also provided. Additionally, dry cleaning, laundry facilities and a 24-hour front desk are on-site.
The Metropolitan Inn offers 60 accommodations, which are accessible via exterior corridors and feature coffee/tea makers and a hairdryer. Tempur-Pedic beds feature premium bedding. Premium cable televisions are provided. Fridges and microwaves are provided. Bathrooms include a combined bath/shower unit and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Our customers tell us that they can't get enough of the helpful staff at The Metropolitan Inn. During your stay, you're just a quick walk from Salt Lake City and County Building. Free WiFi in public areas, free self-parking and a 24-hour business centre are available.
  • Free WiFi
  • Free self-parking
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • Guests speak favourably about the clean guestrooms and the value of their stay
  • Within a 15-minute walk of Salt Palace Convention Center and City Creek Center
WiFi is free in public spaces. There's an onsite 24-hour business centre. A vending machine, multilingual staff, and concierge services are also featured at the business-friendly The Metropolitan Inn. Free self parking is available.

This Salt Lake City hotel is smoke free.

24-hour room service is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Things to do

  • TV in common areas

Family friendly

  • Cot (surcharge)
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • In-room roll-in shower
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

Room amenities

Bedroom

  • Blackout drapes
  • Cot (surcharge)
  • Premium bedding
  • Rollaway/extra bed (surcharge)
  • Tempur-Pedic mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with premium cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 20

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10.0 per stay.
  • Cots (infant beds) are available for USD 10.0 per stay.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Cash deposit: USD 150 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: USD 10.0 per stay
  • Rollaway bed fee: USD 10.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Metropolitan Inn
Metropolitan Inn Salt Lake City
Metropolitan Salt Lake City
Metropolitan Hotel Salt Lake City
Metropolitan Inn Salt Lake City, Utah
The Metropolitan Inn Hotel
The Metropolitan Inn Salt Lake City
The Metropolitan Inn Hotel Salt Lake City

The Metropolitan Inn Reviews

Reviews

5.8
Rating 10 - Excellent. 162 out of 1004 reviews" "
Rating 8 - Good. 209 out of 1004 reviews" "
Rating 6 - Okay. 217 out of 1004 reviews" "
Rating 4 - Poor. 176 out of 1004 reviews" "
Rating 2 - Terrible. 240 out of 1004 reviews" "

5.8/10

Cleanliness

6.4/10

Staff & service

5.2/10

Amenities

5.2/10

Property conditions & facilities

5.4/10

Eco-friendliness

Reviews

6/10 Okay

Verified traveller

Business traveller
Liked: Staff & service
The price is right.
This was not my first stay at the Metropolitan. I choose this motel for the price and the convenience of being able to walk to the Salt Palace. This year the motel seemed more rundown than last year, the mattresses were new and comfortable last year, but lumpy and hard this year. Housekeeping does a great job with what they have to work with. It's still a great value, and I wouldn't hesitate to return.
Stayed 4 nights in Sep 2024

6/10 Okay

Tyler

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

4/10 Poor

Dave

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
No electric outlets
Stayed 1 night in Sep 2024

4/10 Poor

Ayanna

Disliked: Cleanliness, staff & service, amenities
Stayed 1 night in Sep 2024

10/10 Excellent

Nikole

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

6/10 Okay

Monica

Disliked: Cleanliness, property conditions & facilities
K
Stayed 1 night in Sep 2024

2/10 Terrible

Val, Salt Lake City

Business traveller
Disliked: Staff & service, amenities, property conditions & facilities
They only want to keep your deposit and will do anything or make up anything to keep it.
Stayed 3 nights in May 2024

10/10 Excellent

Kevin

Liked: Property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

4/10 Poor

Peter

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The art mural is beautiful, and the price was competitive. Be aware, it is a cheap motel in a large hotel district.
Stayed 1 night in Aug 2024

2/10 Terrible

Val, Salt Lake City

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff still does nothing to help your stay. Give your cash deposit and will find a way to keep it
Stayed 2 nights in Jun 2024

2/10 Terrible

Val, Salt Lake City

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
They only care about keeping your deposit. Will come up with any reason to keep it.
Stayed 1 night in Jul 2024

2/10 Terrible

Samuel

Stayed 1 night in Aug 2024

2/10 Terrible

elaheh

Business traveller
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
The furniture in the room was broken and old, the room smelled bad and room walls were dirty. The shower was in a really bad condition. There were usually one or two homeless individuals sitting exactly outside the property door which made the area unsafe.
Stayed 4 nights in Aug 2024

2/10 Terrible

mindy

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Found used condoms on our bed, and the maids were unbelievably judgmental and rude. I would NEVER recommend staying here. Claimed we smoked weed in our room to try and keep our deposit. My hubby has dreads and the maid instantly judged him as homeless, and the mabager refused to speak to me. Horrible hotel. The bathtub is disgusting, and the floor was extremely dirty with used condoms under the bed. Horrible judgment there. All i have to say, is their karma will get them
Stayed 1 night in Aug 2024

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities
I was here just for a night & the hotel was nice, comfortable, also very close to great locations to enjoy in slc.
Stayed 1 night in Jul 2024

2/10 Terrible

Val, Salt Lake City

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Never stay here. Hotel is dated, needs major work to most of the bathrooms. Rooms farthest from office take forever to get hot water. Most showers or tub shower combos are missing grout and actual enamel in tubs.
Stayed 2 nights in Aug 2024

2/10 Terrible

Val, Salt Lake City

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I have been staying there off and on for 3 years due to work. Was told today they have to deep clean my room due to poop on the bed. Wanted me to pay X amountfor the cleaning. Told them I didn't have the money and had no idea what they were talking about. He said I could pay Y amount if I wanted to keep my reservation. They can keep my deposit and I walked away. Never stay here. Anything they can do to keep your deposit they will.
Stayed 1 night in Aug 2024

2/10 Terrible

Val, Salt Lake City

Business traveller
Disliked: Staff & service, amenities, property conditions & facilities
They will do anything to keep your deposit. Last time I wasn't refunded my deposit because the overnight person thought I had ripped the smoke detector down. It has been on the table for 3 days. Housekeeping cleaned around it. Had to go back on my lunch break to get my deposit. Luckily she agreed and it was refunded.
Stayed 2 nights in Jul 2024

2/10 Terrible

Val, Salt Lake City

Business traveller
Disliked: Staff & service, amenities, property conditions & facilities
Water line broke. No water in hotel. They were in no hurry to fix it. Went 12hours with no toilet. Not their fault but they still should not have been renting rooms when they knew they had no water.
Stayed 2 nights in Jul 2024

2/10 Terrible

Val, Salt Lake City

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Not a good part of town. Better off at Motel 6
Stayed 1 night in Jul 2024

2/10 Terrible

Val, Salt Lake City

Business traveller
Disliked: Amenities, property conditions & facilities
Not a nice place to stay for an extended trip
Stayed 3 nights in Aug 2024

8/10 Good

Susan

Stayed 1 night in Aug 2024

2/10 Terrible

MERCEDEE

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

6/10 Okay

Kenneth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Pebble

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024