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Hotel Goldener Hirsch, a Luxury Collection Hotel, Salzburg

5.0 star property

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Photo gallery for Hotel Goldener Hirsch, a Luxury Collection Hotel, Salzburg

Exterior
Exterior
Restaurant
Exterior
Restaurant

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Bar
  • Pet-friendly
  • Parking available
  • Breakfast available
  • 24/7 front desk
  • Room service

Explore the area

Map
Getreidegasse 37, Salzburg, Salzburg, 5020
  • Getreidegasse
    ‪2 min walk‬
  • Mozart's Birthplace
    ‪3 min walk‬
  • Old City Hall
    ‪4 min walk‬
  • Salzburg (SZG-W.A. Mozart)
    ‪16 min drive‬

Room options

View all photos for Suite, 2 Bedrooms, Non Smoking

Suite, 2 Bedrooms, Non Smoking | 1 bedroom, premium bedding, minibar, in-room safe

Suite, 2 Bedrooms, Non Smoking

  • 78 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Junior Suite, 2 Single Beds, Non Smoking

1 bedroom, premium bedding, minibar, in-room safe

Junior Suite, 2 Single Beds, Non Smoking

  • 33 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Deluxe Room, 1 King Bed, Non Smoking

Deluxe Room, 1 King Bed, Non Smoking | 1 bedroom, premium bedding, minibar, in-room safe

Deluxe Room, 1 King Bed, Non Smoking

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Non Smoking

Suite, 1 Bedroom, Non Smoking | 1 bedroom, premium bedding, minibar, in-room safe

Suite, 1 Bedroom, Non Smoking

  • 47 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, Non Smoking

Junior Suite, 1 King Bed, Non Smoking | 1 bedroom, premium bedding, minibar, in-room safe

Junior Suite, 1 King Bed, Non Smoking

  • 33 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Room, 1 King Bed, Non Smoking

Classic Room, 1 King Bed, Non Smoking | 1 bedroom, premium bedding, minibar, in-room safe

Classic Room, 1 King Bed, Non Smoking

  • 25 sq m
  • Sleeps 2
  • 1 King Bed

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About this property

Hotel Goldener Hirsch, a Luxury Collection Hotel, Salzburg

Luxury Salzburg hotel in Altstadt Salzburg with 2 restaurants
Along with 2 restaurants, this smoke-free hotel has a bar/lounge and a 24-hour business centre. WiFi in public areas is free. Additionally, valet parking, 24-hour room service and conference space are on-site. Housekeeping is available on request.
Hotel Goldener Hirsch, a Luxury Collection Hotel, Salzburg offers 70 accommodations, which are accessible via exterior corridors and feature minibars and a safe. This accommodation offers separate sitting areas. Beds feature premium bedding. A pillow menu is available. Flat-screen televisions come with cable channels and pay-per-view films. Bathrooms include a combined bath/shower unit, bathrobes, slippers and complimentary toiletries.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include complimentary bottles of water and a hairdryer. Hypo-allergenic bedding and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

The recreational activities listed below are available either on-site or nearby; fees may apply.
During your stay at Hotel Goldener Hirsch, a Luxury Collection Hotel, Salzburg, you're just a quick walk from Mozart's Birthplace. You'll find features such as free WiFi in public areas, plus 2 restaurants and a bar. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi and wired Internet
  • Enjoy a bite to eat at one of the 2 restaurants
  • Full breakfast served daily for a fee
  • Valet parking and self-parking available for a fee
  • Services include babysitting, dry cleaning/laundry and a concierge
  • Just a 3-minute walk from Mozart's Birthplace and 6 minutes on foot from Mirabell Gardens
  • Airport and train station pick-up shuttle service available for a fee
  • Dogs welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
There are 2 restaurants on site. You can enjoy a drink at the bar/lounge. A 24-hour business centre and limo/town car service are available.

A computer station is on site, and both WiFi and wired Internet are free in public spaces. A library, a terrace, and multilingual staff are also featured at the luxury Hotel Goldener Hirsch, a Luxury Collection Hotel, Salzburg. An airport shuttle (available 24 hours) and a train station pick-up service are available for a fee. For a fee, parking is available.

This 5-star Salzburg hotel is smoke free.

For a fee, guests can enjoy a full breakfast daily from 6:30 AM to 11 AM.
Hotel Goldener Hirsch, a Luxury Collection Hotel, Salzburg has 2 restaurants on site.
24-hour room service is available.

Languages

English, French, German

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • 24-hour return airport shuttle on request for a surcharge
  • Train station pick-up shuttle (surcharge)
  • Limo/town car service
  • Parking on site (EUR 31 per night)
  • Valet parking on site (EUR 45 per day)

Food and drink

  • Daily full breakfast available 6:30 AM to 11 AM for a fee: EUR 30 to 49 per person
  • 2 restaurants
  • A bar/lounge

Things to do

  • Library

Family friendly

  • Babysitting (surcharge)
  • Laundry facilities
  • Separate bedroom
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service

Business services

  • 24-hour business centre
  • Computer station
  • Conference space

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height counter and sink
  • Low-height electrical sockets in bathroom
  • Transfer shower
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels
  • Pay films

Food and drink

  • 24-hour room service
  • Free bottled water
  • Minibar

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Desk
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Laptop workspace
  • Phone
  • Recycling
  • Safe
  • Separate sitting area
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 2:00 AM
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 13 February to 28 February:
  • One of the dining venues

Access methods

Staffed front desk

Pets

  • Pets: EUR 20 per pet, per night
  • Only dogs are allowed
  • Food and water bowls are available

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child stays free when using existing bedding.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 1.80 per person, per night. This tax does not apply to children under 15 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately EUR 30 to 49 per person
  • Airport shuttle fee: EUR 70 per vehicle (one-way)
  • Self-parking fee: EUR 31 per night
  • Valet parking fee: EUR 45 per day
  • Pet fee: EUR 20 per pet, per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Hotel Goldener Hirsch, a Luxury Collection Hotel, Salzburg offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. This property doesn't offer after-hours check-in. To arrange for check-in, guests must contact the property at least 72 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.

National rating

Hotelstars Union assigns an official star rating for properties in Austria. This property is rated 5 stars.

Property is also known as

Goldener Hirsch
Goldener Hirsch Luxury Collection
Goldener Hirsch Luxury Collection Salzburg
Goldener Hotel
Hirsch Hotel Salzburg
Hotel Goldener Hirsch
Hotel Goldener Hirsch Luxury Collection Hotel
Hotel Goldener Hirsch Luxury Collection Hotel Salzburg
Hotel Goldener Hirsch Salzburg
Hotel Hirsch Salzburg
Goldener Hirsch Hotel
Hotel Goldener Hirsch, a Luxury Collection Hotel, Salzburg Hotel

Hotel Goldener Hirsch, a Luxury Collection Hotel, Salzburg Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 295 out of 362 reviews
Rating 8 - Good. 45 out of 362 reviews
Rating 6 - Okay. 16 out of 362 reviews
Rating 4 - Poor. 4 out of 362 reviews
Rating 2 - Terrible. 2 out of 362 reviews

9.8/10

Cleanliness

9.8/10

Staff & service

9.8/10

Amenities

9.4/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

John, Charlotte

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We did have some bath issues but they were all fixed immediately. The room was furnished with period furniture. But the bath was state of the art. . Lots of wood and Austrian red marble in the room.
Stayed 2 nights in Nov 2024

10/10 Excellent

Stuart

Stayed 1 night in Oct 2024

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2024

10/10 Excellent

John

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is always immaculate and the staff is amazing. This hotel has easily become our most favorite place to look forward to coming to.
Stayed 2 nights in Aug 2024

10/10 Excellent

Jan

Liked: Cleanliness, staff & service, property conditions & facilities
Great service great ambiance.
Stayed 1 night in Jul 2024

10/10 Excellent

Raelene

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2024

10/10 Excellent

Rebecca

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel and excellent staff. Thank you!
Stayed 2 nights in May 2024

10/10 Excellent

Michael, LosAngeles

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is a small property that is very uderstated and elegant. It is very Austrian and the staff bends over backwards to accommodate you. We were quite happy to stay there and will certainly return.
Stayed 2 nights in Feb 2024

10/10 Excellent

Zachary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

10/10 Excellent

Jessica

Very cozy an well run and excellent facilities and perfectly located.
Stayed 1 night in Nov 2023

6/10 Okay

Kirk

Disliked: Staff & service
Stayed 1 night in Nov 2023

10/10 Excellent

Peter

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a premier hotel and a must stay in Salzburg. The staff are friendly, welcoming and helpful. The price range is not for everyone but it reflects the high quality of the hotel. Easy walk to many sights and attractions in Salzburg.
Stayed 2 nights in Oct 2023

10/10 Excellent

Nicole

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2023

10/10 Excellent

Phyllis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I wouldn't stay anywhere else in Salzburg
I have stayed at the Goldener Hirsch for the past 30 years The hotel and its staff never fail. Charming and comfortable, it is located in the midst of an active tourist area but absolutely quiet inside and completely safe outside. The staff listen carefully and exceed every request. I wouldn't stay anywhere else in Salzburg.
Stayed 2 nights in Aug 2023

10/10 Excellent

Stacy

Stayed 2 nights in Aug 2023

10/10 Excellent

Jenny

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023

10/10 Excellent

Frederick

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Flawless
Stayed 2 nights in May 2023

10/10 Excellent

Cherri

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved it
Absolutely one of the finest hotels I’ve ever been to. From check in to check out truly a wonderful experience
Stayed 2 nights in Mar 2023

10/10 Excellent

Bridget

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Divine
Absolutely exceptional stay at the Goldener Hirsch. Our room was beautiful, we received a complimentary upgrade and fresh fruit bowl, there was turn down service each night with chocolates and bottled water. The linens were divine. Every possible thoughtful touch was attended to within the room and the service provided. I think it spoiled us for every other hotel we will ever stay in!
Stayed 7 nights in Jan 2023

10/10 Excellent

mary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

10/10 Excellent

Chris

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2022

8/10 Good

Patricia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was amazing! The overall property was very nice! My only complaint was that we were in a small room across the main building and we were on the top floor. The windows were very small and below eye level. Otherwise, everything was on point!
Stayed 3 nights in Aug 2022

10/10 Excellent

Dave

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I will be back, I am Hilton Honors member,
Most amazing staff I have ever witnessed! Front desk was absolutely fantastic and helpful, this where Marriott should train everyone
Stayed 1 night in Jul 2022

10/10 Excellent

Brian

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Beautiful & clean room! Loved the fruit & chocolates. Staff very kind & helpful
Stayed 4 nights in Jun 2022

10/10 Excellent

Kathleen S.

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jun 2022