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Hotel Alisei

3.5 star property

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Photo gallery for Hotel Alisei

Poolside bar
Aerial view
On the beach, sun-loungers, beach towels, beach massages
Front of property
Aerial view

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Spa
  • Room service

Explore the area

Map
Calle de la playa, Francisco Alberto Camaño Deñó, Las Terrenas, Samana, 32200
  • Playa Ballenas
    ‪4 min walk‬
  • Haitian Caraibes Art Gallery
    ‪13 min walk‬
  • Playa Bonita
    ‪18 min drive‬
  • Samana (AZS-El Catey Intl.)
    ‪37 min drive‬

Room options

View all photos for Condo, 1 Bedroom

Condo, 1 Bedroom | Living area

Condo, 1 Bedroom

  • 70 sq m
  • Sleeps 3
  • 1 King Bed and 1 Single Futon

View all photos for Condo, 2 Bedrooms

Condo, 2 Bedrooms | In-room safe, desk, free WiFi, bed sheets

Condo, 2 Bedrooms

  • 106 sq m
  • Sleeps 4
  • 1 King Bed and 2 Single Beds

View all photos for Family Suite

Family Suite | Living area

Family Suite

  • 114.0 sq m
  • Sleeps 6
  • 2 King Beds and 2 Single Futons

View all photos for Studio, Fourth Floor

In-room safe, desk, free WiFi, bed sheets

Studio, Fourth Floor

  • 36 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

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About this property

Hotel Alisei

On beach with outdoor pool for sandy fun near Beach Garden Plaza
At Hotel Alisei, hit the beach, dine on-site at El Loro Restaurant or enjoy a drink at one of the resort's 3 bars/lounges.
Hotel Alisei offers 54 air-conditioned accommodations with a safe and complimentary bottles of water. Rooms open to balconies or patios. Guests can make use of the in-room microwaves and coffee/tea makers. Bathrooms include a shower, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

An outdoor pool and a children's pool are on site. Other recreational amenities include a sauna.

Children aged under 12 years old are not allowed in the swimming pool without adult supervision.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the resort's full-service spa, SPA Alisei. Services include massages. The spa is equipped with a hot tub and a steam room.

The spa is open selected days. Children under 18 years old are not allowed in the spa without adult supervision. Guests under 10 years old are not allowed in the spa.

Hotel Alisei's great beach location gets high marks from our customers. During your stay, you're just a quick walk from La Iglesia Beach. You'll find features such as free breakfast, free WiFi in public areas and free self-parking.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self-parking
  • Enjoy international cuisine and ocean views while dining at El Loro Restaurant
  • Take a swim in the outdoor pool
  • Indulge with massages at SPA Alisei
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a steam room and a sauna
  • Guests have great things to say about the beach and the helpful staff
  • Steps from La Iglesia Beach and 11 minutes on foot from Beach Garden Plaza
  • Airport drop-off shuttle service available for a fee
  • Cats and dogs welcome free of charge (restrictions apply)
Hotel Alisei offers its guests a full-service spa, an outdoor pool, and a sauna. There's a restaurant on site. You can enjoy a drink at one of the bars, which include 3 bars/lounges and a poolside bar. Free breakfast is available daily. Public spaces have free WiFi.

Event space at this resort measures 1291 square feet (120 square metres) and includes a conference centre. A children's pool, spa services, and a library are also featured at the business-friendly Hotel Alisei. A shuttle from the hotel to the airport (available 24 hours) is available for a fee. Self parking is free.

Smoking is allowed in designated areas at this 3.5-star Las Terrenas resort.

Guests are served a free buffet breakfast daily from 7:30 AM to 10:30 AM.
El Loro Restaurant – This poolside restaurant specialises in international cuisine and serves breakfast, lunch, dinner and light fare. Guests can enjoy drinks at the bar.
Pool Bar – This bar is located by the pool. Open selected days.
Bar del Restaurante – On-site bar. Open selected days.
Beach Bar – On-site bar. Open daily.
Room service (during limited hours) is available.

Languages

English, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour airport drop-off shuttle on request for a surcharge
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7:30 AM to 10:30 AM
  • 3 bars/lounges
  • A poolside bar
  • A restaurant
  • A swim-up bar

Restaurants on site

  • Bar del Restaurante
  • Beach Bar
  • El Loro Restaurant
  • Pool Bar

Things to do

  • Children's pool
  • Full-service spa
  • Library
  • Outdoor pool
  • Sauna
  • Steam room

Family friendly

  • Children's pool
  • In-room babysitting
  • In-room microwave
  • Outdoor pool

Conveniences

  • ATM
  • Limited-hour front desk
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • Conference centre (1,291 square foot of space)
  • Meeting room

Outdoors

  • Beach loungers
  • Beach towels
  • Garden
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Hot tub
  • Spa open select days
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Microwave

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Phone
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:00 PM
Early check-in subject to availability
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 1 PM
Contactless check-out
Late check-out subject to availability

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open daily from 7:00 AM - 11:00 PM
Guests will receive an email 48 hours before arrival with check-in instructions; front desk staffed during limited hours
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
For any questions, please contact the property using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

  • Pets are welcome and stay free
  • Only dogs and cats are allowed
  • Maximum 1 (weight limit: 18 lb per pet)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are available for USD 10.0 per day.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 180 per vehicle (maximum occupancy 6)
  • Crib (infant bed) fee: USD 10.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve cots/infant beds
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Hotel Alisei offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. The front desk at this property is open daily from 7:00 AM - 11:00 PM.
Guests arriving after 10:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests will receive an email 48 hours before arrival with check-in information. Front desk staff will greet guests on arrival at the property. The credit card used when booking the reservation must be presented by the cardholder at check-in along with matching photo ID. Other arrangements must be coordinated with the property prior to arrival. For any questions, please contact the property using the information on the booking confirmation.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • To make arrangements for your pet, contact the property directly using the information on your booking confirmation.

Property is also known as

Alisei
Alisei Las Terrenas
Hotel Alisei
Hotel Alisei Las Terrenas
Alisei Hotel Las Terrenas
Hotel Alisei Las Terrenas, Samana, Dominican Republic
Hotel Alisei Las Terrenas Samana Dominican Republic
Hotel Alisei Las Terrenas
Hotel Alisei Resort
Hotel Alisei Las Terrenas
Hotel Alisei Resort Las Terrenas

Hotel Alisei Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 405 out of 622 reviews
Rating 8 - Good. 164 out of 622 reviews
Rating 6 - Okay. 38 out of 622 reviews
Rating 4 - Poor. 7 out of 622 reviews
Rating 2 - Terrible. 8 out of 622 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Michael

Travelled with family
Liked: Property conditions & facilities
Friendly and helpful staff. Efficient with a non- corporate feel. Close to shops and restaurants but away enough such that the property is peaceful.
Stayed 3 nights in Dec 2024

10/10 Excellent

Katerina, Los Angeles

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, close to the beach. Very family friendly.
Stayed 5 nights in Dec 2024

10/10 Excellent

Edith Tort

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is near of everything
Stayed 8 nights in Dec 2024

6/10 Okay

Escarlata

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La luz en la habitación era muy pobre. Las bombillas daban poca luz. Fue desagradable ver a los responsables del complejo abroncar a los empleados delante de los huéspedes.
Stayed 6 nights in Dec 2024

10/10 Excellent

Alvaro, New York

Stayed 3 nights in Nov 2024

8/10 Good

alon

Liked: Staff & service, property conditions & facilities, room comfort
We loved it
Nicely located , esthetic and pleasant stay. Friendly service
Stayed 4 nights in Dec 2024

10/10 Excellent

Anabell, bronx

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Emilie

Liked: Cleanliness, staff & service, property conditions & facilities
We were impressed with this hotel. Booked last minute. Staff was super friendly and helpful. Contacted me after my departure about something that was forgotten in the room. Hotel is a walkable and safe distance to go out at night also to different beaches. We had breakfast included everything was good. Will be returning!
Stayed 7 nights in Dec 2024

10/10 Excellent

NEILY

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I travel to the country often and am very particular of where I stay. I stayed here for a group event which was off site and the host suggested we stay here. Parking was easy breakfast was great which was included, bar area and staff clean and fun and friendly, pool was inviting, room was great we got a 2 bedroom villa 2 bath kitchen outdoor terrace fantastic and so was the price.
Stayed 3 nights in Oct 2024

10/10 Excellent

Manuel, Rochester

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What amazing place for family vacations. Quite and so so clean. The beach right in front of hotel is not the best(rocks etc) BUT there are KMs of beach all around you can walk to. I loved it and will come back for sure!
Stayed 3 nights in Nov 2024

10/10 Excellent

JOSE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay friendly staff great food for dining
Stayed 3 nights in Nov 2024

4/10 Poor

Carmen

Stayed 4 nights in Oct 2024

10/10 Excellent

Brenda

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place.
Stayed 2 nights in Oct 2024

10/10 Excellent

IDEAS

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Excelente servicio
Stayed 2 nights in Nov 2024

10/10 Excellent

JOSE

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful hotel, with an across the street bar extension on the beach
Stayed 1 night in Oct 2024

10/10 Excellent

Leanny

Stayed 4 nights in Sep 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024

6/10 Okay

Carlos

Liked: Cleanliness
Three nigth stay at Alisei Hotel.
The service was good, but the cleaness and bugs control not that good as expected. The fridge was not working, the quality of the sheets not so good. The bed was just ok. We noticed mosquitoes always, and saw two small cockroachs. The space is ok but they need to improve.
Stayed 3 nights in Sep 2024

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Aug 2024

8/10 Good

Angel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pool was cloudy
Stayed 1 night in Sep 2024

10/10 Excellent

Agustin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay as always!
Stayed 2 nights in Aug 2024

10/10 Excellent

Tomas

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to everything.
Stayed 2 nights in Aug 2024

10/10 Excellent

Jheraldinee

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Jheraldinee

Stayed 1 night in Aug 2024

6/10 Okay

Paul

Travelled with family and small children
Liked: Staff & service
First dinner was at hotel restaurant. It was extremely expensive, never went back.
Stayed 8 nights in Jul 2024