"The hotel is in a great location right next to the beach and walking distance (during the day) to town. The pool is huge and well-kept. The food is ... " More
6 Apr 2019 by Gerente
• Receive a cordial greeting on behalf of all the staff that makes up the Decameron Isleño hotel. We want to thank you for having taken your time to evaluate your stay with us, as your comments or suggestions contribute to the permanent improvement of our service. Effectively as you write down the hotel requires a large investment in infrastructure, personnel and human talent, good customer service, this through training to our staff. We are already doing the corrective and we hope may visit us in a near future, situation that would be very pleasant for the company. In the name of the directives of the organization, we want to present our most sincere apologies. Best regard´s. Oscar Pardo.
This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).
Food and beverages
Activities and facilities/equipment
All non-motorised water sports and land activities, and use of recreational facilities and equipment are included.
Water activities
Entertainment
Not included
Decameron Isleño - All Inclusive is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities. Decameron Isleño - All Inclusive offers its guests a full-service spa, an outdoor pool, and a fitness centre. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Free breakfast is available daily. WiFi is free in public spaces. A business centre and a meeting room are available. A terrace, multilingual staff, and gift shops/newsstands are also featured at Decameron Isleño - All Inclusive. An airport shuttle (available 24 hours) is available for a fee. Self parking is free. This 4-star San Andrés property is smoke free.
Available in some public areas: Free WiFi
Free self parking
Decameron Isleño - All Inclusive offers 250 air-conditioned accommodations with a safe and complimentary bottles of water. Beds feature down duvets. LCD televisions come with cable channels. Bathrooms include a shower, complimentary toiletries and hairdryers. Housekeeping is provided on a daily basis.
Guests are served a free buffet breakfast daily from 7:00 AM to 10:30 AM.
Rasta – This buffet restaurant serves breakfast, lunch and dinner.
Recreational amenities at the property include an outdoor pool and a fitness centre.
Guests can indulge in a pampering treatment at the property's full-service spa. Services include massages. The spa is open daily.
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival.
Decameron Isleño - All Inclusive offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard and American Express. Cash is not accepted. Cashless payment methods are available for all transactions.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.